Preface and Acknowledgements |
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xi | |
Author |
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xv | |
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1 The Future Is Not What It Used to Be |
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1 | (10) |
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I'm All for Change -- You Go First |
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3 | (1) |
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First Steps in an Ongoing Journey |
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4 | (2) |
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Three Things Leaders Should Know |
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6 | (4) |
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10 | (1) |
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2 The Rise of the Intelligent Health Consumer |
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11 | (12) |
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The Rise of Intelligent Health Systems |
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13 | (6) |
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Digital Transformation Is the On-Ramp for Intelligent Health |
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15 | (1) |
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There Are No Swim Lanes in the Blue Ocean |
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16 | (1) |
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The Consumerization of Health |
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17 | (1) |
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17 | (1) |
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Employee Experiences Will Be as Important as the Customer Experiences |
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18 | (1) |
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Intelligent Health Is a New Journey |
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19 | (1) |
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20 | (3) |
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3 AI Is One Thing and Many Things |
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23 | (18) |
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AI Is One Thing and Many Things |
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24 | (1) |
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25 | (1) |
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25 | (9) |
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25 | (4) |
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29 | (5) |
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Applying AI Building Blocks |
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34 | (4) |
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38 | (3) |
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4 From Gods to Geeks -- A Brief History of AI |
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41 | (10) |
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49 | (2) |
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51 | (6) |
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Managing Different Types of Knowledge |
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52 | (3) |
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55 | (2) |
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6 Creating Value Today with AI |
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57 | (22) |
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Today's High Value Use Cases |
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58 | (14) |
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59 | (5) |
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Bolstering Patient Engagement and Satisfaction |
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64 | (3) |
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Operational and Financial Opportunities |
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67 | (4) |
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Opportunities for Intelligent Health Payers |
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71 | (1) |
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Opportunities for Intelligent Pharma and Drug Discovery |
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72 | (1) |
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Matching AI to Clinical and Business Needs |
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72 | (1) |
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73 | (2) |
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75 | (4) |
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7 The Leadership Imperative |
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79 | (12) |
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Are You a Change Master or Transformation Leader? |
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82 | (3) |
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Reimagining Processes and Workflows |
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83 | (1) |
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84 | (1) |
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Data as a Strategic Asset |
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84 | (1) |
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The New Face of AI Leaders |
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85 | (5) |
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90 | (1) |
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91 | (14) |
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93 | (2) |
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Choose One: Divide or Empower Your Workforce |
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95 | (1) |
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Adopt and Communicate a People-First Approach |
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95 | (1) |
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Understand How and Where AI Will Impact Jobs and Careers |
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96 | (2) |
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Create a Learning and Development Plan That Supports Transformation |
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98 | (1) |
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Align Recruiting and Retention Plans to the New Intelligent Work Environment |
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99 | (1) |
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Create a Data-Driven Culture |
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100 | (3) |
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103 | (2) |
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9 Engaging Your Clinicians |
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105 | (10) |
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The Opportunities and Challenges of Clinician Engagement |
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106 | (2) |
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Engaging Clinicians to Shape the Future before It Arrives |
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108 | (1) |
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Steps for Meaningful Clinician Engagement |
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108 | (3) |
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If You Don't Engage Your Clinicians Their Patients Will |
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111 | (3) |
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114 | (1) |
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10 Making Radiologists More Rad |
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115 | (8) |
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Radiology Is Dead. Long Live Radiology |
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116 | (1) |
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It Takes a Village -- Or at Least a Forward-Looking Medical Association |
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117 | (3) |
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The Future Role of Radiologists |
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120 | (1) |
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120 | (3) |
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11 Understanding and Managing the Ethics of AI |
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123 | (14) |
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127 | (7) |
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Fairness -- AI Systems Should Treat All People Fairly |
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127 | (1) |
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Reliability -- AI Systems Should Perform Reliably and Safely |
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128 | (2) |
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Privacy and Security -- AI Systems Should Be Secure and Respect Privacy |
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130 | (2) |
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Inclusiveness - AI Systems Should Empower Everyone and Engage People |
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132 | (1) |
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Transparency and Accountability |
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133 | (1) |
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134 | (3) |
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12 The Role of the Cloud in AI |
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137 | (10) |
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138 | (1) |
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The Benefits of AI in the Cloud |
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139 | (2) |
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Cloud Computing Delivery Models |
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141 | (5) |
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146 | (1) |
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13 Manage Your Data Estate Like Your Finances |
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147 | (10) |
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Creating and Managing Your Data Estate |
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149 | (4) |
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153 | (1) |
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154 | (1) |
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155 | (2) |
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14 The Importance of Intelligent HIT Vendors |
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157 | (12) |
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168 | (1) |
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15 From Aspiration to Execution |
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169 | (10) |
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Complete an AI Reality Check |
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170 | (1) |
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Lay a Solid AI Foundation: People + Data |
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171 | (1) |
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Nix Moonshots in Favor of Well-Curated Use Cases |
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172 | (2) |
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Understand and Manage Workforce Impact |
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174 | (1) |
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Focus on Delivering Secure and Responsible AI |
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174 | (1) |
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Become Your Organization's AI CEO (Chief Evangelist Officer) |
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175 | (1) |
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176 | (1) |
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177 | (1) |
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178 | (1) |
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178 | (1) |
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179 | (16) |
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180 | (2) |
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A Quantum Leap for Health |
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182 | (1) |
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183 | (1) |
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184 | (1) |
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184 | (1) |
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The Advent of Data Whisperers |
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185 | (1) |
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Unifying Mind and Machine with Brain-Computer Interfaces |
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186 | (1) |
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Creating an Intelligent Data Collaboration Graph of Medicine |
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187 | (1) |
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187 | (1) |
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188 | (1) |
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Making Global Health Smarter |
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188 | (4) |
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AI in Health Will Amplify Society |
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192 | (1) |
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193 | (2) |
Index |
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195 | |