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E-grāmata: Not All Claps and Cheers: Humor in Business and Society Relationships

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  • Formāts: 282 pages
  • Izdošanas datums: 15-Feb-2018
  • Izdevniecība: Routledge
  • Valoda: eng
  • ISBN-13: 9781351998871
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  • Formāts: 282 pages
  • Izdošanas datums: 15-Feb-2018
  • Izdevniecība: Routledge
  • Valoda: eng
  • ISBN-13: 9781351998871
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Scholars from various disciplines have studied humor since antiquity. Yet, over the centuries, these researchers have also struggled to conceptualize a viable, well-accepted notion of humor. Beyond pleasure and amusement, people use humor for a variety of social functions. On the one hand, humor can cause others to like the humorous source more, attract regard, ease conversations, promote expression and the exchange of ideas, introduce new topics of discussion, or smooth interactions. On the other hand, in aggressive forms, humor can halt verbal interactions, modify the usual rules of conversation, communicate critiques, or contribute to the creation of subversive environments.Not All Claps and Cheers: Humor in Business and Society Relationships is an original research anthology that considers different angles from which to address the use of humor by individuals, groups and business actors in their interactions within, around, and across organizations—that is, at the interfaces of business and society. Accordingly, the research anthology is organized in four sections—Humor, Business and Society, From Society to Business: Humor’s Use and Roles in Activist Movements, From Business to Society: Humor’s Use and Roles in Marketing, Corporate Communications, and Public Relations, and Society within Business: Humor’s Use and Roles in the Workplace and in Organizations. This ground-breaking research anthology draws on material from marketing, communications, human resources and stakeholder theory to throw light on this poorly understood facet of human business behavior.
List of figures xii
List of tables xiii
About the editors xiv
About the contributors xvii
Foreword and acknowledgment xxv
Part 1 Humor, Business And Society 1(26)
1.1 Positive Psychology: Humour And The Virtues Of Negative Thinking
3(11)
Michael Billig
1.2 Friedman And Tocqueville Walk Into A Bar...: Deciphering The Business And Society Discourse
14(13)
Yoann Bazin
Part 2 From Society To Business: Humor's Use And Roles In Activist Movements 27(30)
2.1 How To Take The Joke: Strategic Uses And Roles Of Humor In Counter-Corporate Social Movements
29(13)
Francois Maon
Adam Lindgreen
2.2 Clowning Around: A Critical Analysis Of The Role Of Humor In Activist-business Engagement
42(15)
Katharina Wolf
Part 3 From Business To Society: Humor's Use And Roles In Marketing, Corporate Communications And Public Relations 57(90)
3.1 A Typological Examination Of Effective Humor For Content Marketing
59(22)
James Barry
Sandra Graca
3.2 Smes' Ethical Branding With Humor On Facebook: A Case Study Of A Finnish Online Army Store
81(18)
Sari Alatalo
Eeva-Liisa Oikarinen
Helena Ahola
Marc Jarvinen
3.3 With A Genuine Smile? The Relevance Of Time Pressure And Emotion Work Strategies For The Adoption Of Humor In Customer Contact
99(12)
Daniel Putz
Tabea Scheel
3.4 Did You Get It? Newsjacking: What It Is And How To Do It Well
111(6)
Robert J. Angell
Matthew Gorton
Juliet Memery
John White
3.5 Promoting,Informing And Identifying: The Case Of Foody, The Humorous Mascot Of Expo Milan 2015
117(15)
Carla Canestrari
Valerio Cori
3.6 Controversial Humor In Advertising: Social And Cultural Implications
132(15)
Margherita Dore
Part 4 Society Within Business: Humor's Use And Roles In The Workplace And In Organizations 147(94)
4.1 Humor Styles In The Workplace
149(12)
Nicholas A. Kuiper
Nadia B. Maiolino
4.2 The Value Of Positive Humor In The Workplace: Enhancing Work Attitudes And Performance
161(16)
Daryl Peebles
Angela Martin
Rob Hecker
4.3 Laughing Out Loud: How Humor Shapes Innovation Processes Within And Across Organizations
177(13)
Marcel Bogers
Alexander Brem
Trine Heinemann
Elena Tavella
4.4 Laughing Apart: Humor And The Reproduction Of Exclusionary Workplace Cultures
190(14)
Danielle J. Deveau
Rebecca Scott Yoshizawa
4.5 Does Verbal Irony Have A Place In The Workplace?
204(12)
Roger J. Kreuz
4.6 Just Kidding: When Workplace Humor Is Toxic
216(12)
Linda Weiser Friedman
Hershey H. Friedman
4.7 Just A Joke! A Critical Analysis Of Organizational Humor
228(13)
Barbara Plester
Index 241
Dr Franēois Maon is Associate Professor of Strategy and Corporate Social Responsibility at the IESEG School of Management, with a Ph.D. from the Louvain School of Management. He is widely published in academic journals and books including A Stakeholder Approach to Corporate Social Responsibility. Dr Adam Lindgreen is Professor of Marketing at Cardiff Business School, with a Ph.D. from Cranfield University. He is widely published, in academic journals and books including Managing Market Relationships and A Stakeholder Approach to Corporate Social Responsibility. Dr Joėlle Vanhamme is Professor of Marketing at Edhec Business School with a Ph.D. from the Louvain School of Management. She is widely published in academic journals and books including Memorable Customer Experiences and A Stakeholder Approach to Corporate Social Responsibility. Robert J. Angell is a lecturer in Cardiff Business School researching in the areas of business sponsorship and ethical consumerism, but enjoys also looking at quirky and unusual aspects of consumer behaviour. He has a strong interest in methodological innovations and advanced techniques when studying social/market phenomena. Juliet Memery joined Bournemouth University as Professor in Marketing in 2013. Before coming to Bournemouth she was Associate Professor and Marketing & Entrepreneurship Group Leader at Plymouth University. Her research interests lie in the areas of consumer behaviour, decision making in relation to consumer choice, ethical shopping, and food and drink research, particularly in relation to local and regional produce, sustainable food, and food waste. Juliet is a member of the British Academy of Management and track chair for marketing and retail (2013), and current external examiner at Henley Business School for (MBA) Reputation and Responsibility.