This study guide offers coverage of A+ exam objectives and contains practical information on essential hardware and OS-related tasks, review questions, as well as exam preparation software, including two testing engines and electronic flashcards on the CD-ROM. Objectives for both of the A+ Module exams are covered including: basic computer service concepts; PC architecture; PC memory architecture; disk system architecture; PC bus architectures; peripheral devices; printers; networks; hardware installation and upgrades; hardware troubleshooting techniques; understanding computer operating systems; understanding the Windows interface; Windows 2000; application installation and configuration; using and configuring additional peripherals; preventative software maintenance; configuring network software; and software troubleshooting.
| Introduction |
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xxiii | |
| Assessment Test: Core Hardware Service Technician Exam |
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xxxiii | |
| Assessment Test: Operating System Technologies Exam |
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xlii | |
| Part I A+: Core Hardware Service Technician Exam |
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1 | (440) |
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Basic Computer Service Concepts |
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|
3 | (52) |
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|
55 | (58) |
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|
|
113 | (38) |
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|
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151 | (42) |
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|
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193 | (34) |
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|
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227 | (42) |
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|
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269 | (32) |
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|
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301 | (42) |
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Installation and Upgrades |
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343 | (40) |
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Troubleshooting Techniques |
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|
383 | (58) |
| Part II A+: Operating System Technologies Exam |
|
441 | (366) |
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Introduction to Computer Operating Systems |
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|
443 | (28) |
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Using the Microsoft Operating System GUI |
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|
471 | (48) |
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Installing and Using Windows 95/98 |
|
|
519 | (64) |
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Installing and Using Windows 2000 Professional |
|
|
583 | (46) |
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Application Installation and Configuration |
|
|
629 | (26) |
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Using and Configuring Additional Peripherals |
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|
655 | (28) |
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|
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683 | (36) |
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Configuring Network Software |
|
|
719 | (52) |
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Windows and Application Troubleshooting |
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|
771 | (36) |
| Glossary |
|
807 | (65) |
| Index |
|
872 | |
David Groth is President and Chief Consultant of Devarim Inc., of Fargo, North Dakota. He is the author of the Sybex's Network+ Study Guide and I-Net+ Study Guide. Groth holds many technical certifications, including Network+, A+ (DOS/Windows and Macintosh), MCP, and CNI.
