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E-grāmata: Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite

4.17/5 (29 ratings by Goodreads)

Kevin M. White, Gordon Davisson

Formāts: 936 pages
Sērija : Apple Pro Training
Izdošanas datums: 12-Jan-2015
Izdevniecība: Peachpit Press Publications
Valoda: eng
ISBN-13: 9780134037714

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Formāts: 936 pages
Sērija : Apple Pro Training
Izdošanas datums: 12-Jan-2015
Izdevniecība: Peachpit Press Publications
Valoda: eng
ISBN-13: 9780134037714

Citas grāmatas par šo tēmu:

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This is the official curriculum of the Apple Yosemite 101: OS X Support Essentials 10.10 course and preparation for Apple Certified Support Professional (ACSP) 10.10 certification–as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X Yosemite. This guide provides comprehensive coverage of Yosemite and is part of the Apple Pro Training series–the only Apple-certified books the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside the Yosemite operating system. Readers will find in-depth, step-by-step instruction on everything from installing and configuring Yosemite to managing networks and system administration. Whether you run a computer lab or an IT department, you’ll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more–all on your way to preparing for the industry-standard ACSP certification.

Covers updated system utilities and new features of OS X Yosemite.
Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more.
Focused lessons take you step by step through practical, real-world tasks.
Lesson files and bonus material available for download–including lesson review questions summarizing what you’ve learned to prepare you for the Apple certification exam.

About This Guide

xvii

Installation and Configuration

Lesson 1 Install OS X Yosemite

(40)

Reference 1.1 About OS X Yosemite

(2)

Reference 1.2 Installation Choices

(2)

Reference 1.3 Before Upgrading a Previous System

(7)

Reference 1.4 Preparing the System Disk

(3)

Reference 1.5 Upgrading and Installing

(4)

Reference 1.6 Installer Troubleshooting

(2)

Exercise 1.1 Prepare a Mac for Upgrade

(7)

Exercise 1.2 Upgrade to OS X Yosemite

(3)

Exercise 1.3 Erase a Mac System and Install OS X Yosemite

(7)

Exercise 1.4 Verify System Installation

(3)

Lesson 2 Setup and Configuration

(44)

Reference 2.1 Setup Assistant

(9)

Reference 2.2 System Preferences

(3)

Reference 2.3 Profiles

(2)

Reference 2.4 System Information

(3)

Exercise 2.1 Configure a New OS X System for Exercises

(3)

Exercise 2.2 Configure an Existing OS X System for Exercises

(3)

Exercise 2.3 Examine System Preferences

(7)

Exercise 2.4 Download the Student Materials in a Classroom

(3)

Exercise 2.5 Download the Student Materials Independently

(3)

Exercise 2.6 Install a Configuration Profile

(4)

Exercise 2.7 Examine System Information

(4)

Lesson 3 OS X Recovery

(20)

Reference 3.1 Startup from OS X Recovery

(2)

Reference 3.2 OS X Recovery Utilities

(3)

Reference 3.3 External OS X Recovery Disk

(1)

Exercise 3.1 Use OS X Recovery

(6)

Exercise 3.2 Create an OS X Install Disk

(8)

Lesson 4 OS X Software Updates

107

(20)

Reference 4.1 Automatic Software Updates

107

(7)

Reference 4.2 Manual Software Updates

114

(3)

Reference 4.3 Installation History

117

(1)

Exercise 4.1 Manually Install Software Updates in a Classroom

118

(1)

Exercise 4.2 Manually Install Software Updates Independently

119

(2)

Exercise 4.3 Use Automatic Software Update

121

(6)

User Accounts

Lesson 5 User Accounts

127

(30)

Reference 5.1 User Account Essentials

127

(5)

Reference 5.2 User Account Management

132

(6)

Reference 5.3 Parental Controls

138

(1)

Reference 5.4 Login and Fast User Switching

139

(6)

Exercise 5.1 Manage User Accounts

145

(8)

Exercise 5.2 Create a Managed User Account

153

(4)

Lesson 6 User Home Folders

157

(18)

Reference 6.1 Home Folder Contents

157

(2)

Reference 6.2 Deleting User Accounts

159

(2)

Reference 6.3 Migrating and Restoring Home Folders

161

(5)

Exercise 6.1 Restore a Deleted User Account

166

(9)

Lesson 7 System Security

175

(44)

Reference 7.1 Account Passwords

175

(7)

Reference 7.2 Resetting Passwords

182

(7)

Reference 7.3 System Security Settings

189

(11)

Reference 7.5 Firmware Password

200

(2)

Exercise 7.1 Reset Account Passwords in OS X Recovery

202

(4)

Exercise 7.2 Reset Account Passwords

206

(5)

Exercise 7.3 Synchronize Keychain Passwords

211

(4)

Exercise 7.4 Use a Firmware Password

215

(4)

Lesson 8 Keychain Management

219

(26)

Reference 8.1 Keychain Architecture

219

(2)

Reference 8.2 Keychain Management

221

(8)

Reference 8.3 iCloud Keychain

229

(5)

Exercise 8.1 Manage Keychains

234

(11)

File Systems

Lesson 9 File Systems and Storage

245

(42)

Reference 9.1 File System Components

245

(7)

Reference 9.2 Managing File Systems

252

(11)

Reference 9.3 Mounting, Unmounting, and Ejecting

263

(5)

Exercise 9.1 Repartition a Disk Dynamically

268

(2)

Exercise 9.2 Erase and Partition a Disk

270

(4)

Exercise 9.3 Examine Disk Ejection

274

(4)

Exercise 9.4 Encrypt a Volume

278

(4)

Exercise 9.5 Securely Erase Disk Data

282

(5)

Lesson 10 FileVault

287

(24)

Reference 10.1 FileVault Technology

287

(2)

Reference 10.2 Enabling FileVault

289

(4)

Reference 10.3 FileVault Recovery

293

(3)

Exercise 10.1 Turn On FileVault

296

(5)

Exercise 10.2 Restart a File Vault- Protected System

301

(3)

Exercise 10.3 Use a FileVault Recovery Key

304

(4)

Exercise 10.4 Turn Off FileVault

308

(3)

Lesson 11 Permissions and Sharing

311

(30)

Reference 11.1 File System Permissions

311

(8)

Reference 11.2 Permissions for Sharing

319

(7)

Reference 11.3 Managing Permissions

326

(6)

Exercise 11.1 Create Items with Default Permissions

332

(5)

Exercise 11.2 Test Permissions Changes

337

(4)

Lesson 12 File System Troubleshooting

341

(36)

Reference 12.1 File System Inspection

341

(5)

Reference 12.2 Troubleshoot Partitions and Volumes

346

(4)

Reference 12.3 Troubleshoot File System Permissions

350

(3)

Exercise 12.1 Examine Local Storage

353

(7)

Exercise 12.2 Repair Partitions and Volumes in Target Disk Mode

360

(8)

Exercise 12.3 Repair Partitions and Volumes in OS X Recovery Mode

368

(9)

Data Management

Lesson 13 Hidden Items, Shortcuts, and File Archives

377

(24)

Reference 13.1 Hidden Items

377

(4)

Reference 13.2 Bundles and Packages

381

(2)

Reference 13.3 File System Shortcuts

383

(5)

Reference 13.4 File Archives

388

(9)

Exercise 13.1 Navigate Hidden Items

397

(4)

Lesson 14 System Resources

401

(20)

Reference 14.1 OS X File Structure

401

(9)

Reference 14.2 Font Resources and Font Book

410

(4)

Exercise 14.1 Manage Font Resources

414

(7)

Lesson 15 Metadata and Spotlight

421

(20)

Reference 15.1 File System Metadata

421

(6)

Reference 15.2 Spotlight Search

427

(8)

Exercise 15.1 Examine File Metadata

435

(6)

Lesson 16 Time Machine

441

(34)

Reference 16.1 Time Machine Architecture

441

(4)

Reference 16.2 Configuring Time Machine

445

(7)

Reference 16.3 Restoring from Time Machine

452

(7)

Exercise 16.1 Configure Time Machine

459

(6)

Exercise 16.2 Restore Using Time Machine

465

(10)

Applications and Processes

Lesson 17 Application Installation

475

(52)

Reference 17.1 The Mac App Store

475

(15)

Reference 17.2 Application Environments

490

(5)

Reference 17.3 Application Security

495

(6)

Reference 17.4 Traditional Installation Methods

501

(3)

Reference 17.5 Removing Installed Software

504

(1)

Exercise 17.1 Use the Mac App Store

505

(9)

Exercise 17.2 Use an Installer Package

514

(3)

Exercise 17.3 Use a Drag-and-Drop Install

517

(5)

Exercise 17.4 Remove Applications

522

(5)

Lesson 18 Document Management

527

(50)

Reference 18.1 Launch Services

527

(5)

Reference 18.2 Quick Look

532

(4)

Reference 18.3 Auto Save and Versions

536

(7)

Reference 18.4 Document Locking

543

(3)

Reference 18.5 iCloud Drive

546

(6)

Reference 18.6 Automatic Resume

552

(3)

Exercise 18.1 Use Alternate Applications

555

(5)

Exercise 18.2 Use Auto Save and Versions

560

(4)

Exercise 18.3 Manage Document Locking

564

(2)

Exercise 18.4 Store Documents in iCloud

566

(7)

Exercise 18.5 Manage Automatic Behaviors

573

(4)

Lesson 19 Application Management and Troubleshooting

577

(44)

Reference 19.1 Applications and Processes

577

(5)

Reference 19.2 App Extensions

582

(4)

Reference 19.3 Monitoring Applications and Processes

586

(5)

Reference 19.4 Application Troubleshooting

591

(12)

Exercise 19.1 Force Applications to Quit

603

(7)

Exercise 19.2 Troubleshoot Preferences

610

(5)

Exercise 19.3 Examine Application Diagnostics

615

(6)

Network Configuration

Lesson 20 Network Essentials

621

(26)

Reference 20.1 Network Concepts

622

(5)

Reference 20.2 Networks in Action

627

(6)

Reference 20.3 Basic Network Configuration

633

(6)

Exercise 20.1 Connect to a Wi-Fi Network

639

(4)

Exercise 20.2 Monitor Network Connectivity

643

(4)

Lesson 21 Advanced Network Configuration

647

(52)

Reference 21.1 Network Locations

647

(3)

Reference 21.2 Network Interfaces and Protocols

650

(6)

Reference 21.3 Network Services

656

(4)

Reference 21.4 VPN Configuration

660

(5)

Reference 21.5 Advanced Network Configuration

665

(11)

Exercise 21.1 Configure Network Locations

676

(8)

Exercise 21.2 Configure Network Service Order

684

(4)

Exercise 21.3 Configure VPN Settings

688

(5)

Exercise 21.4 Advanced Wi-Fi Configuration

693

(6)

Lesson 22 Network Troubleshooting

699

(28)

Reference 22.1 General Network Troubleshooting

699

(8)

Reference 22.2 Network Utility

707

(6)

Exercise 22.1 Network Troubleshooting

713

(14)

Network Services

Lesson 23 Network Services

727

(64)

Reference 23.1 Network Services Architecture

727

(5)

Reference 23.2 Network Service Applications

732

(17)

Reference 23.3 File-Sharing Protocols

749

(2)

Reference 23.4 Connecting to File Shares

751

(11)

Reference 23.5 Network Service Troubleshooting

762

(6)

Exercise 23.1 Configure a Network Service Account

768

(9)

Exercise 23.2 Use File-Sharing Services

777

(7)

Exercise 23.3 Troubleshoot Network Services

784

(7)

Lesson 24 Host Sharing and Personal Firewall

791

(46)

Reference 24.1 Host-Sharing Services

791

(5)

Reference 24.2 Screen Sharing

796

(12)

Reference 24.3 AirDrop

808

(6)

Reference 24.4 Personal Firewall

814

(5)

Reference 24.5 Shared Service Troubleshooting

819

(2)

Exercise 24.1 Use Host-Sharing Services

821

(7)

Exercise 24.2 Configure the Personal Firewall

828

(9)

System Management

Lesson 25 Peripherals and Drivers

837

(20)

Reference 25.1 Peripheral Technologies

837

(7)

Reference 25.2 Manage Bluetooth Devices

844

(4)

Reference 25.3 Peripheral Troubleshooting

848

(6)

Exercise 25.1 Examine Peripherals via System Information

854

(3)

Lesson 26 Print and Scan

857

(42)

Reference 26.1 Print System Architecture

857

(3)

Reference 26.2 Print and Scan Configuration

860

(8)

Sharing Printers

868

(2)

Reference 26.3 Managing Print Jobs

870

(9)

Reference 26.4 Print System Troubleshooting

879

(3)

Exercise 26.1 Configure Printing

882

(5)

Exercise 26.2 Manage Printing

887

(9)

Exercise 28.3 Troubleshoot the Printing System

896

(3)

Lesson 27 System Troubleshooting

899

(32)

Reference 27.1 System Initialization

899

(8)

Reference 27.2 User Session

907

(3)

Reference 27.3 Sleep Modes, Logout, and Shutdown

910

(6)

Reference 27.4 Startup Shortcuts

916

(3)

Reference 27.5 System Initialization Troubleshooting

919

(4)

Reference 27.6 User Session Troubleshooting

923

(1)

Exercise 27.1 Examine System Startup

924

(1)

Exercise 27.2 Use Single-User Mode

925

(6)

Index

931

Kevin M. White has been an Apple Certified Trainer since 2000 and is a regular presenter at industry events. Kevin co-authored his first book in 2005 and has subsequently authored or co-authored several books including OS X Support Essentials 10.9 and Managing Apple Devices. Kevin also serves the Apple community through his company, Macjutsu Inc., which is dedicated to sharing knowledge of the Apple way.

Gordon Davisson has spent over 20 years working with Apple hardware and software and designing and implementing networking solutions. An Apple Certified System Administrator, Gordon has also been an Apple Certified Trainer since 2002 and is currently a consultant and instructor teaching multiple Mac and OS X courses. Gordon was the co-author of OS X Support Essentials 10.9.

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