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List of Exhibits and Figures |
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xiii | |
Foreword |
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xv | |
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Preface |
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xix | |
About the Authors |
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xxiii | |
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1 | (14) |
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1 | (2) |
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3 | (4) |
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Quality Assurance: An International Perspective |
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7 | (2) |
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9 | (2) |
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Values and Guiding Principles |
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11 | (4) |
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2 The Essentials of Assessment |
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15 | (24) |
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Planning Effective Assessment |
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16 | (6) |
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Designing a Thoughtful Approach to Assessment Planning |
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Implementing Effective Assessment |
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22 | (9) |
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Selecting or Designing Data Collection Approaches |
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Educating Faculty and Staff |
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Assessing Resources and Processes as Well as Outcomes |
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Improving and Sustaining Assessment |
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31 | (5) |
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Obtaining Credible Evidence |
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Ensuring the Use of Assessment Findings |
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Reexamining the Assessment Process |
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36 | (3) |
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3 Engaging Faculty and Students in Assessment |
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39 | (26) |
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Involving Faculty in Assessment |
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41 | (13) |
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Assessment Resources for Faculty |
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Maximizing the Role of Faculty and Faculty Acceptance |
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Some Stumbling Blocks in Understanding Assessment |
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Involving Students in Assessment |
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54 | (9) |
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Maximizing Student Acceptance of Assessment |
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63 | (2) |
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4 Setting Expectations and Preparing to Select Measures |
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65 | (28) |
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Intentions for Learning: Goals, Objectives, Outcomes |
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65 | (4) |
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Developing Statements of Expectations |
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69 | (4) |
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Using Matrices and Other Tools Selecting Methods and Approaches |
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73 | (12) |
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Inventories of Existing Activities |
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Developing Criteria for Choosing Methods |
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Use of Existing Information |
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Locally Developed versus Commercial Measures |
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Comparing Potential Methods to Criteria |
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85 | (2) |
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Recognizing the Uniqueness of Designing Instruments for Assessment |
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Enlisting Help from Campus Experts |
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Enhancing Instrument Reliability and Validity |
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Determining Approaches for Implementation |
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87 | (4) |
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Identifying Eligible Participants |
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Putting Everything Together |
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91 | (2) |
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93 | (28) |
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Using Classroom Assignments for Outcomes Assessment |
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93 | (2) |
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95 | (5) |
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Types of Performance Assessment |
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Using Performance Measures for Outcomes Assessment |
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Designing Effective Assignments |
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100 | (4) |
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Aggregating Assessment Results in and across Courses |
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104 | (1) |
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Using Objective Tests for Outcomes Assessment |
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105 | (5) |
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Advantages and Disadvantages of Objective Tests |
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Developing Good Tests and Writing Good Items |
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Implications for Students |
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110 | (11) |
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Using E-Portfolios for Outcomes Assessment |
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Appeal of Portfolios and Some Cautions |
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6 Using Indirect Assessment Methods |
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121 | (24) |
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Using Surveys in Assessment |
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121 | (11) |
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Topics for Assessment Surveys |
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Selecting and Using Various Target Groups |
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Response Types and Scales |
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Questionnaire Administration |
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National Surveys for Assessment |
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Using Focus Groups in Assessment |
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132 | (4) |
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Topics, Target Groups, and Participants |
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Developing Questions and Summarizing Results |
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Additional Indirect Methods |
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136 | (5) |
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Qualitative versus Quantitative Approaches |
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141 | (1) |
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Classroom Assessment Techniques |
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142 | (3) |
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7 Assessing Learning in the Major |
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145 | (22) |
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Capstone Experiences and Courses |
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146 | (4) |
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150 | (2) |
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152 | (8) |
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Group Work and Team-Building Skills |
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160 | (2) |
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162 | (3) |
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165 | (2) |
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8 Assessing Learning in General Education |
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167 | (26) |
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The Nature of General Education |
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167 | (3) |
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Assessment Choices and Issues |
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170 | (5) |
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Agreeing on Program Purposes and Learning Objectives |
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Selecting an Assessment Approach for General Education |
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Generating, Reporting, and Using Results |
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Using Commercial Instruments and the Voluntary System of Accountability |
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175 | (3) |
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Assessing Specific Aspects of General Education |
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178 | (11) |
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Critical Thinking and Problem Solving |
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The Degree Qualifications Profile |
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189 | (1) |
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Assessing General Education Outcomes within the Major |
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190 | (3) |
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9 Assessing Student Learning and Program Effectiveness in Student Affairs |
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193 | (22) |
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Foundations for Assessment in Student Affairs |
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193 | (4) |
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Mission, Goals, and Objectives |
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197 | (2) |
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Leadership and Preparation for Assessment in Student Affairs |
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199 | (5) |
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Committees, Offices, and Assessment Teams |
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Assessment Frameworks, Models, and Diagrams |
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204 | (1) |
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Assessment Plans and Methods |
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205 | (3) |
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Planning Templates and Guides |
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Reporting and Sharing Results |
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208 | (2) |
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210 | (2) |
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212 | (1) |
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212 | (3) |
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10 Analyzing, Reporting, and Using Assessment Results |
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215 | (26) |
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Helping Faculty and Staff Use Their Assessment Results |
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215 | (6) |
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Encouraging Reflection and Collaboration |
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Communicating about How Assessment Results Have Been Used |
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Linking Assessment Results to Important Processes |
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Assessment Reporting by Departments and Programs |
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221 | (4) |
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Reflections on the Process |
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225 | (1) |
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226 | (1) |
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226 | (2) |
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Making the Process Transparent |
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228 | (1) |
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Institutional Assessment Reporting |
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229 | (5) |
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Extracts for Colleges and Departments |
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Institutional Data and Dashboards |
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Analyzing Assessment Information |
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234 | (5) |
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Descriptive and Comparative Information |
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Impact of Various Response Scales on Analysis |
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Data Mining and Learning Analytics |
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239 | (1) |
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240 | (1) |
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11 Assessing Institutional Effectiveness |
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241 | (22) |
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Linking Assessment and Institutional Planning: An Example |
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242 | (3) |
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Organizing to Assess Institutional Effectiveness |
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245 | (3) |
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Planning and Institutional Improvement at IUPUI |
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248 | (4) |
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Office of Institutional Effectiveness |
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Office of Institutional Research |
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Office of the Economic Model |
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Administering an Assessment Plan |
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252 | (6) |
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Using Assessment Information |
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Assessing and Facilitating Assessment |
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258 | (1) |
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Linking Assessment to Other Valued Processes |
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259 | (4) |
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263 | (16) |
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263 | (2) |
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265 | (3) |
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268 | (11) |
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Assessment's Effect on Individual Students |
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Alternative Ways to Credential Students |
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Sharing Assessment Information and Results |
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Assessment Costs and Benefits |
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Finding a Home for Assessment |
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Creating a Culture of Assessment |
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References |
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279 | (32) |
Name Index |
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311 | (6) |
Subject Index |
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317 | |