| Introduction |
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1 | (6) |
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2 | (1) |
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Conventions Used in This Book |
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2 | (1) |
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3 | (1) |
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How This Book Is Organized |
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3 | (1) |
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Part 1 Getting Started with Body Language |
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3 | (1) |
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Part 2 Starting at the Top |
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4 | (1) |
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Part 3 Letting the Limbs Do the Talking |
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4 | (1) |
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Part 4 Putting the Body into Social and Business Context |
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4 | (1) |
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5 | (1) |
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5 | (1) |
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6 | (1) |
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6 | (1) |
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PART 1 GETTING STARTED WITH BODY LANGUAGE |
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7 | (40) |
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Chapter 1 Exploring the Fundamentals of Body Language |
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9 | (24) |
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Discovering How Body Language Conveys Messages |
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10 | (1) |
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Creating an impression within moments |
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11 | (2) |
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Transmitting messages unconsciously |
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13 | (1) |
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Substituting gestures for the spoken word |
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13 | (1) |
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Gesturing to illustrate what you're saying |
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14 | (1) |
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Physically supporting the spoken word |
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15 | (2) |
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Revealing feelings, attitudes, and beliefs |
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17 | (1) |
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Examining Key Types of Gestures |
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18 | (1) |
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18 | (2) |
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20 | (2) |
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22 | (1) |
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22 | (1) |
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23 | (3) |
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Getting the Most Out of Body Language |
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26 | (1) |
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27 | (1) |
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28 | (1) |
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Creating rapport through reflecting gestures |
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29 | (1) |
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Becoming who you want to be |
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30 | (1) |
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Reading the signs and responding appropriately |
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31 | (1) |
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Appreciating Cultural Differences |
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31 | (2) |
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Chapter 2 Looking Closer at Nonverbal Behavior |
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33 | (14) |
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Observing the History of Body Language |
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33 | (1) |
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34 | (1) |
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34 | (1) |
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Understanding the Nuts and Bolts of Body Language |
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35 | (1) |
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Kinesics: The categories of gesture |
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35 | (6) |
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41 | (1) |
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42 | (2) |
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Spotting Differences in Body Language |
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44 | (2) |
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Offering a Final Word on Nonverbal Behaviors |
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46 | (1) |
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PART 2 STARTING AT THE TOP |
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47 | (68) |
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Chapter 3 Heading to the Heart of the Matter |
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49 | (16) |
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Demonstrating Power and Authority |
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50 | (1) |
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50 | (1) |
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Demonstrating arrogance and assertiveness |
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51 | (1) |
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52 | (1) |
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52 | (2) |
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54 | (1) |
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54 | (1) |
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55 | (1) |
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55 | (1) |
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Touching someone on the head |
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56 | (1) |
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Showing Agreement and Encouragement: The Nod |
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56 | (1) |
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Encouraging the speaker to continue |
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57 | (1) |
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57 | (1) |
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Affirming with a micro-nod |
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58 | (1) |
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Displaying Attention and Interest |
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58 | (1) |
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59 | (1) |
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60 | (1) |
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Indicating Submissiveness or Worry |
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60 | (1) |
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60 | (1) |
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61 | (1) |
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61 | (1) |
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62 | (1) |
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Indicating That You're Deep in Thought |
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62 | (1) |
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63 | (1) |
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63 | (2) |
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Chapter 4 Watching Facial Expressions |
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65 | (16) |
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Letting Your Face Do the Talking |
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66 | (2) |
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Recognizing Facial Expressions |
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68 | (1) |
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69 | (1) |
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Different types of smiles |
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69 | (2) |
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71 | (1) |
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Demonstrating disgust or contempt |
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72 | (1) |
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73 | (2) |
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Distinguishing between surprise and fear |
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75 | (1) |
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76 | (1) |
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77 | (1) |
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77 | (4) |
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Chapter 5 Eyeing the Situation |
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81 | (18) |
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The Power of the Held Gaze |
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82 | (1) |
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83 | (1) |
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83 | (1) |
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Creating intimate feelings |
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84 | (1) |
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Showing disapproval, disagreement, and other negative feelings |
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85 | (1) |
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86 | (3) |
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89 | (1) |
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The Wandering Eye: Breaking Eye Contact |
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90 | (1) |
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90 | (1) |
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90 | (2) |
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92 | (1) |
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Winking, blinking, and shutting you out |
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92 | (2) |
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Active eyebrows: The eyebrow flash |
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94 | (1) |
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95 | (1) |
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Flicking, flashing, and fluttering |
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96 | (1) |
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Eye movements and meaning |
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97 | (2) |
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Chapter 6 Mastering Lip Reading |
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99 | (16) |
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Revealing Thoughts, Intentions, and Emotions |
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99 | (2) |
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101 | (1) |
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101 | (1) |
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Tight lips and a locked jaw |
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102 | (1) |
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103 | (1) |
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103 | (1) |
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Pouting, pursing, and puckering |
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103 | (3) |
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106 | (1) |
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107 | (1) |
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108 | (1) |
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109 | (1) |
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110 | (1) |
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111 | (1) |
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112 | (1) |
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Remembering that Laughter's the Best Medicine |
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113 | (2) |
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PART 3 LETTING THE LIMBS DO THE TALKING |
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115 | (84) |
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Chapter 7 Taking It from the Torso |
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117 | (20) |
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Gaining Insights into the Impact of Posture |
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118 | (1) |
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Evaluating what your posture says about you |
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118 | (2) |
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Indicating the intensity of feelings |
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120 | (2) |
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Revealing personality and character |
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122 | (1) |
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Identifying the Three Main Postures |
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123 | (1) |
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124 | (1) |
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124 | (1) |
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125 | (1) |
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Changing Attitudes by Changing Posture |
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126 | (1) |
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Using Posture to Aid Communication |
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127 | (1) |
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Demonstrating your status through postural position |
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127 | (1) |
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Leaning forward to show interest and liking |
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128 | (2) |
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130 | (1) |
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Signaling a lack of knowledge |
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130 | (2) |
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Conveying unwillingness to get involved |
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132 | (1) |
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Implying a submissive apology |
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132 | (5) |
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Chapter 8 Arming Yourself |
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137 | (16) |
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138 | (1) |
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138 | (1) |
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139 | (1) |
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Demonstrating self-restraint |
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140 | (1) |
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140 | (1) |
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141 | (1) |
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142 | (1) |
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Conveying Friendliness, Honesty, and Joy |
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142 | (1) |
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The power of vulnerability |
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142 | (2) |
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Hugging, stroking, and rubbing |
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144 | (2) |
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146 | (2) |
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148 | (1) |
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149 | (1) |
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Increasing your influence |
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149 | (2) |
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151 | (2) |
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Chapter 9 Letting Your Hands Do the Talking |
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153 | (22) |
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154 | (1) |
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154 | (1) |
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155 | (1) |
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Closed-palm, finger-pointed |
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155 | (4) |
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159 | (1) |
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159 | (1) |
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The hand rub: Good for you or good for me? |
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160 | (1) |
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160 | (1) |
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161 | (1) |
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Letting the Fingers Do the Talking |
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162 | (1) |
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162 | (1) |
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163 | (1) |
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164 | (1) |
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164 | (1) |
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Gesturing with your thumbs |
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165 | (1) |
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166 | (1) |
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Deciding who reaches out first |
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166 | (1) |
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167 | (2) |
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169 | (1) |
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170 | (1) |
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171 | (1) |
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171 | (1) |
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171 | (1) |
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172 | (1) |
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172 | (3) |
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Chapter 10 Standing Your Ground |
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175 | (12) |
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175 | (1) |
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176 | (2) |
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178 | (1) |
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179 | (1) |
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180 | (1) |
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181 | (1) |
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Reflecting Your Feelings in How You Position Your Feet |
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181 | (1) |
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Pointing toward the desired place |
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182 | (1) |
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182 | (1) |
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183 | (1) |
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Twitching, flicking, or going in circles |
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184 | (1) |
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185 | (2) |
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Chapter 11 Playing with Props |
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187 | (12) |
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Using Accessories to Reflect Mental States |
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187 | (1) |
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188 | (1) |
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189 | (1) |
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Through the Looking Glasses |
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190 | (1) |
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190 | (1) |
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Scrutinizing the situation |
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190 | (1) |
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Controlling the conversation |
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191 | (1) |
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192 | (1) |
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192 | (1) |
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Wearing spectacles in the office |
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193 | (1) |
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Making It Up as You Go Along |
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194 | (1) |
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195 | (1) |
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195 | (2) |
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197 | (1) |
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197 | (1) |
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198 | (1) |
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PART 4 PUTTING THE BODY INTO SOCIAL AND BUSINESS CONTEXT |
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199 | (90) |
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Chapter 12 Being Aware of Space and Distance |
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201 | (18) |
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Understanding the Effect of Space |
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201 | (2) |
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203 | (1) |
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203 | (1) |
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Other territorial positions |
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204 | (2) |
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206 | (1) |
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206 | (1) |
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206 | (2) |
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208 | (1) |
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Revealing your comfort level |
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208 | (1) |
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Maintaining your personal space |
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209 | (1) |
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Considering Seating Arrangements |
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210 | (1) |
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Speaking in a relaxed setting |
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210 | (1) |
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211 | (1) |
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211 | (1) |
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212 | (1) |
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212 | (1) |
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213 | (1) |
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213 | (1) |
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213 | (3) |
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216 | (3) |
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Chapter 13 Rating, Dating, and Mating: Sensual and Sexual Body Language |
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219 | (18) |
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Attracting Someone's Attention |
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220 | (2) |
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222 | (2) |
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Highlighting gender differences |
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224 | (4) |
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Showing that You're Available |
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228 | (1) |
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Peeping at the many feminine courting gestures |
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228 | (4) |
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Examining the few male courting gestures |
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232 | (1) |
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Recognizing dilated pupils: A universal sign of attraction |
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233 | (1) |
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Progressing through the Romance |
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234 | (1) |
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Matching each other's behaviors |
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234 | (1) |
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Displaying that you belong together |
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234 | (3) |
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Chapter 14 Interviewing, Influencing, and Playing Politics |
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237 | (20) |
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Making a Great First Impression: The Interview |
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238 | (1) |
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Perfecting your interview behavior |
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238 | (2) |
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Using minimal gestures for maximum effect |
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240 | (1) |
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Creating a Positive Environment |
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241 | (1) |
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241 | (1) |
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242 | (1) |
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Standing tall and holding your ground |
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243 | (1) |
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244 | (1) |
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Angling Your Body to Convey Attitudes |
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245 | (1) |
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Creating a relaxed attitude with the 45-degree angle |
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246 | (1) |
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Facing directly for serious answers |
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247 | (2) |
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249 | (1) |
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250 | (1) |
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250 | (2) |
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252 | (2) |
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Avoiding nervous gestures |
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254 | (3) |
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Chapter 15 Crossing the Cultural Divide |
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257 | (18) |
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Recognizing the Different Strokes for Different Folks |
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258 | (1) |
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Positioning yourself and setting boundaries |
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259 | (1) |
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Getting up close and personal |
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260 | (2) |
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Gearing up your greetings |
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262 | (1) |
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Acknowledging the no-touching rule |
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263 | (2) |
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265 | (1) |
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Observing the Conventions of Higher- and Lower-Status Behavior |
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265 | (1) |
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Bowing, kneeling, and curtseying |
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265 | (1) |
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266 | (1) |
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Getting Specific: Common Gestures, Multiple Interpretations |
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267 | (1) |
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Giving the thumbs-up cautiously |
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267 | (1) |
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Ensuring that the okay sign really is okay |
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268 | (1) |
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Laughing your way into (and out of) trouble |
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268 | (1) |
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Avoiding Problems and not Causing Offense |
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269 | (1) |
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Smoothing over difficult situations |
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269 | (1) |
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Playing by the local rules: Eye contact |
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270 | (2) |
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Adapting your style for clear communication |
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272 | (3) |
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Chapter 16 Communicating in Challenging Circumstances |
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275 | (14) |
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Avoiding the Spread of Disease |
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276 | (3) |
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Adopting New Forms of Salutations |
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279 | (1) |
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279 | (1) |
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280 | (1) |
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280 | (1) |
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280 | (2) |
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282 | (2) |
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284 | (1) |
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285 | (1) |
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Paying attention to posture |
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285 | (1) |
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Looking at the camera, not the screen |
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286 | (1) |
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286 | (1) |
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Paying attention to facial expressions |
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286 | (1) |
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287 | (1) |
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Gesturing with your hands |
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287 | (1) |
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287 | (2) |
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289 | (24) |
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Chapter 17 Ten Ways to Read Other People |
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291 | (8) |
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Distinguishing Between Positive and Negative Body Language |
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292 | (1) |
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Pay Attention to the Voice |
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292 | (1) |
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Notice Their Breathing Patterns |
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293 | (1) |
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293 | (1) |
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Check Where They're Leaning |
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294 | (1) |
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294 | (1) |
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295 | (1) |
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Notice the Nuances of Their Smile |
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295 | (1) |
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296 | (1) |
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Take in the Whole Picture |
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297 | (2) |
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Chapter 18 Ten Ways to Demonstrate Confidence |
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299 | (6) |
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300 | (1) |
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300 | (1) |
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300 | (1) |
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301 | (1) |
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301 | (1) |
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302 | (1) |
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302 | (1) |
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Speak Clearly, Concisely, and with Cadence |
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303 | (1) |
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303 | (1) |
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304 | (1) |
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Chapter 19 Ten Ways to Improve Your Nonverbal Communication |
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305 | (8) |
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305 | (1) |
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Know What You Want to Express |
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306 | (1) |
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307 | (1) |
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307 | (1) |
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308 | (1) |
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Develop Timing and Synchronization |
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308 | (1) |
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309 | (1) |
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Act How You Want to Be Perceived |
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310 | (1) |
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310 | (1) |
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311 | (2) |
| Index |
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313 | |
