Preface |
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3 | (5) |
Contents |
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8 | (4) |
Introduction |
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12 | (8) |
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20 | (20) |
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22 | (3) |
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25 | (5) |
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Team Size and Composition |
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A Tactical Approach to Team Composition |
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30 | (2) |
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32 | (8) |
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Cooperating with the Development Team |
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Developers Have a System Overview--Designers Have the User Perspective |
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Design and Technology, TOM AC LAND |
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35 | (5) |
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40 | (308) |
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42 | (3) |
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2 The Branded Interaction Design Process |
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45 | (8) |
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Discover the Analysis Phase |
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53 | (60) |
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1.1 Understand The Business |
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54 | (12) |
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Content and Service Audits |
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Competitor Audit and Benchmark Analysis |
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66 | (5) |
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71 | (17) |
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Target Group Analysis and Segmentation Models |
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When is the Target Group Not the Target Group? |
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Use Cases and User Scenarios |
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Revisiting Personas and Scenarios |
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88 | (25) |
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The Project Requirements Document |
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Service Design, Brian Gillespie |
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92 | (5) |
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97 | (16) |
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Define the Strategy Phase |
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113 | (60) |
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2.1 Plan The Product Or Service |
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116 | (12) |
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Touchpoints: Where an Audience Meets a Brand |
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Designing and Planning Service Systems |
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2.2 Plan The Brand Experience |
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128 | (10) |
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Brand Positioning Within the Market |
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Brand Positioning Based on User Lifestyles |
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User Lifestyles vs. Behaviour |
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Brand Filters as Guidelines for Interactive Design |
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Visual Branding and Mood Boards |
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2.3 Plan The User Experience |
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138 | (10) |
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Visualizing Conceptual Models |
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Sitemaps and Content Maps |
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148 | (25) |
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152 | (1) |
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HumanKind and Digital Brand Strategy, Alexander Wipf |
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152 | (5) |
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157 | (16) |
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Design Concept And Visuals |
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173 | (80) |
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3.1 Design Direction & Detailed Design |
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176 | (5) |
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The Design Direction Presentation (DDP) |
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The Detailed Design Documentation (DDD) |
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181 | (10) |
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The Core Creative Concept |
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Selecting and Filtering Ideas |
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Rating and Communicating Ideas |
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3.3 Design The User Experience |
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191 | (12) |
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Building Pages for Screen-Based Apps |
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Wireframes for Responsive Design |
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3.4 Design The User Interface |
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203 | (15) |
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Grid and Page Construction |
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Form Follows Function: Visual Categories |
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Content and Functional Modules |
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Digital First, David Linderman |
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214 | (4) |
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3.5 Design Gesture Interactions |
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218 | (8) |
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Gestures for Touchscreens |
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Brands in the Age of the Internet of Things |
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Gesture Interaction, Professor Michael Zollner |
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224 | (2) |
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3.6 Prototyping & Testing |
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226 | (27) |
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Mock-Ups and Paper Prototypes |
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Service Experience Prototyping |
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Do-It-Yourself Prototyping |
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Fashion Goes Mobile, Markus Aller & Joachim Bader |
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232 | (5) |
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Brand Communication on the Web |
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237 | (16) |
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Deliver Documents And Production |
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253 | (48) |
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256 | (14) |
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Style Guide Target Groups |
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The Features of Digital Media |
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How Many Style Guides Does a Brand Need? |
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Style Sheets and Style Guide Posters |
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Benefits of Online Style Guides |
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Constructing a Web Style Guide |
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Sample Content for a Web Style Guide |
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Multiscreen Strategies, Precious |
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266 | (4) |
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270 | (4) |
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Many Brands, One Experience |
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274 | (4) |
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Gap Analysis and Module List |
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Producing and Maintaining Content |
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4.4 Project Launch & Debrief |
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278 | (23) |
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Interactive Brand Communication for Benetton, Alfio Pozzoni |
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282 | (3) |
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Brand Communication in Public Spaces |
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285 | (16) |
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Distribute BlxD Rollout And Updates |
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301 | (47) |
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304 | (14) |
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Storytelling, Product Promos and Guided Tours |
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Interaction in Public Spaces, Joachim Sauter |
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312 | (6) |
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5.2 Refine & Update The BlxD |
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318 | (30) |
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Adjust the Product or Service Model |
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326 | (7) |
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Designing a Mobile Operating System |
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333 | (15) |
Reference |
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348 | (2) |
Interview Personal Interaction, Marco Spies |
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350 | (6) |
Bibliography |
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356 | (3) |
Picture Credits |
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359 | (1) |
Index |
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360 | (1) |
Acknowledgments |
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361 | |