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E-grāmata: BSS The New Rules of EQ

4.29/5 (12 ratings by Goodreads)
  • Formāts: 192 pages
  • Sērija : Business solutions series
  • Izdošanas datums: 01-Jul-2012
  • Izdevniecība: Marshall Cavendish International (Asia) Pte Ltd
  • ISBN-13: 9789814408745
  • Formāts - EPUB+DRM
  • Cena: 4,51 €*
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  • Formāts: 192 pages
  • Sērija : Business solutions series
  • Izdošanas datums: 01-Jul-2012
  • Izdevniecība: Marshall Cavendish International (Asia) Pte Ltd
  • ISBN-13: 9789814408745

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If you have not heard of emotional intelligence – or EQ – what planet have you landed from? You may be sick of people bleating on and on about EQ. But it is undoubtedly true that being intelligent is not enough to get you ahead at work anymore. You also have to be emotionally intelligent. In this savvy book, business psychologist Rob Yeung explains succinctly and accessibly the rules to behaving in an emotionally intelligent way. Far from being pure psychobabble, EQ is about finding out what makes others tick and can be highly effective. What are their hot buttons? Once you know what buttons to push, you can make people tick in ways that will help you out at work and in your career.
Foreword 6(2)
Introduction 8(8)
What is emotional intelligence exactly?
8(2)
A condensed history
10(1)
Why bother with emotional intelligence?
11(2)
Do it for you
13(1)
Practice makes perfect
14(2)
Self-Awareness 16(24)
Understand the brain-body-behavior connection
18(1)
Examine your emotions
19(1)
Label your emotions
20(3)
Distinguish between fact and feeling
23(2)
Marry your perceptions with those of others
25(2)
Reflect and evaluate
27(2)
Seek feedback
29(1)
Accept feedback with good grace
30(1)
Identify your priorities
31(1)
Write your eulogy
32(3)
Discover your vision
35(2)
Set SMART goals
37(3)
Self-Direction 40(24)
Break the link
42(1)
Challenge automatic negative thoughts
43(2)
Put it into perspective
45(1)
Manage physical sensations and symptoms
46(2)
Recite personal affirmations
48(2)
Take a problem-solving approach
50(3)
Make a list
53(1)
Visualize success
54(2)
Use emotional anchors
56(2)
Walk tall
58(1)
Handle setbacks
59(2)
Develop your emotional resilience
61(3)
Interpersonal Savvy 64(68)
Empathy and rapport
65(12)
Communication
77(19)
Building rewarding relationships
96(18)
Tackling unsatisfactory relationships
114(18)
Organizational Savvy 132(20)
Become politically aware
133(2)
Understand your culture
135(2)
Deepen your understanding of culture
137(3)
Identify role models and mentors
140(2)
Exert indirect influence
142(1)
Demonstrate integrity
143(9)
About the Author 152