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E-grāmata: Building Your I.T. Career: A Complete Toolkit for a Dynamic Career in Any Economy

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  • Formāts: PDF+DRM
  • Izdošanas datums: 08-Feb-2013
  • Izdevniecība: Pearson IT Certification
  • Valoda: eng
  • ISBN-13: 9780132978224
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  • Formāts: PDF+DRM
  • Izdošanas datums: 08-Feb-2013
  • Izdevniecība: Pearson IT Certification
  • Valoda: eng
  • ISBN-13: 9780132978224

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Building Your I.T. Career

A Complete Toolkit for a Dynamic Career in Any Economy

Second Edition

Break in. Move up. Earn more. Stay on top.

Get the I.T. career edge you need right now!

“They” say it’s tougher now to build a great career in I.T. “They” complain about outsourcing, cutbacks, and the tough economy. Don’t complain: act! Right this minute, outstanding I.T. jobs and careers are out there: You just have to know how to get them! This 100% I.T.-focused, up-to-the-minute toolkit delivers all the insider skills and insights you need to get your next great tech job now—and build lifelong success in the industry. It will help you plan your career, set achievable goals, organize them into practical action items, and make it happen!

Totally updated for today’s newest hiring trends, Building Your I.T. Career, Second Edition is packed with examples from real I.T. pros and hiring decision-makers, it will help you get in, get promoted, get raises, and stay in demand—one easy step at a time!

-- Focus on the I.T. careers you'll be happiest and most successful in

-- Discover what opportunity looks like today—and how to take advantage of it

-- Adopt the proactive attitudes associated with I.T. career success

-- Master the personal communication skills you need to get a job—and succeed when you have it

-- Develop more effective cover letters and resumes, and interview brilliantly

-- Break in to I.T. for the first time

-- Build your social media and offline networks, and use them to supercharge your job search

-- Negotiate salary and employment agreements that get you what you deserve

-- Learn (and do) what it takes to get promoted

-- Take advantage of telecommuting and consulting options

-- Move into management (if that's what you want)

-- Use mentors and career coaches effectively

-- Become a high-priced hourly consultant

-- Gain the personal financial discipline that liberates you to choose your best career options

-- Make yourself nearly indispensable

Introduction xx
Part I Your Career
Chapter 1 The Toolkit Approach to Career Development
3(8)
Justifying the Need for an I.T. Toolkit
6(5)
Actions & Ideas
8(3)
Chapter 2 Career Building Defined
11(8)
The Danger of a Tool-Driven Mindset
13(1)
A Job Is Not a Career
14(1)
Perspectives on Career Development: Careers Are Nonlinear
15(1)
Perspectives on Career Development: A Working Plan Makes Tedious or Unrewarding Jobs Bearable
15(2)
Conclusion
17(2)
Actions & Ideas
17(2)
Chapter 3 Information Technology: A Great Career
19(14)
Why I.T. Is a Great Career
22(1)
Options
22(1)
Performance-Based Advancement
23(1)
Opportunities for Continuous Learning
24(1)
Pay and Perks
25(1)
What About Outsourcing?
26(1)
Outsourcing Is About Value, Not Costs
27(2)
The Jobs That Won't Be Outsourced
29(1)
Conclusion
30(3)
Actions & Ideas
30(3)
Chapter 4 Defining Yourself: Aptitudes and Desires
33(14)
Considerations in Your Career Choice
35(1)
Factors to Help Decide Your Career Path: Needs
35(7)
Factors to Help Decide Your Career Path: Desires
42(1)
Factors to Help Decide Your Career Path: Skills
43(1)
Conclusion
44(3)
Actions & Ideas
44(3)
Part II Filling Your Toolkit
Chapter 5 Self-Assessment
47(8)
The Power of Self-Assessment
47(1)
The Dangers of Self-Assessment
48(1)
Four Questions of Self-Assessment
49(1)
The Origin of the Four Questions
50(3)
Question 1 Do I Make My Employer's Job Much Easier or Much More Difficult?
50(1)
Question 2 If I Gave Notice Today, Would My Employer Have an Instant Sense of Relief or Dread?
51(1)
Question 3 Do I Perform My Job Better Than My Employer Could Perform My Job If He/She Needed To?
51(1)
Question 4 If Asked How I Can Improve in My Job, Do I Cite External Factors---People and Resources---or Do I Take Responsibility?
51(2)
Conclusion: Making It Personal
53(2)
Actions & Ideas
53(2)
Chapter 6 Attitude
55(12)
The Effect of Attitude on Your Career
55(1)
Positive Mental Attitude
55(1)
PMA Is Not a Panacea
56(1)
PMA and a Plan
56(1)
Beware: Two Pitfalls of Attitude
56(1)
Unrealistic Expectations
57(1)
Skill Deficits
57(1)
The Role of Attitude
57(1)
What You Think of Your Employer
58(1)
The "Us Versus Them" Mentality
58(1)
Management Got There by Luck or Schmoozing, Alone
58(1)
Your Coworkers
59(1)
Humble Arrogance: The Attitude of Personal Value
60(1)
Ownership
61(1)
The Myth of the Self-Made Man
62(1)
Attitude Checks
63(1)
Conclusion
64(3)
Actions & Ideas
64(3)
Chapter 7 Communication Skills
67(12)
Defining Communication Skills
68(1)
The Benefit of Communication Skills: An Effective Communicator Is Viewed as More Intelligent
68(1)
Written Communications
69(1)
General Guidelines
69(1)
The Letter
69(1)
E-Mail
70(1)
The Well-Crafted Paragraph
71(1)
The Well-Crafted Page
71(1)
Online Presence/Social Media
72(1)
Verbal Communication
73(1)
Conversation
73(1)
Presentations and Training
74(1)
Don't Wait Until You Are Asked to Speak to Learn This Vital Skill
75(1)
Cover No More Than Three to Five Main Points
75(1)
Work from an Outline, Not a Script
76(1)
Maintain Eye Contact with Your Audience
76(1)
A Brief Note on Listening
76(1)
Conclusion
77(2)
Actions & Ideas
77(2)
Chapter 8 Technical Skills
79(10)
Your Technology Skills
79(1)
The Role of Learning
80(1)
The Fear of Obsolescence
80(1)
Another Perspective: Transcendent Skills
81(1)
Reducing the Parts
81(1)
Tips to Speed Up the Learning Process
82(1)
Start with Concepts
82(1)
Don't Study What You Know
83(1)
Don't Worry About Catching the Latest Trend
84(1)
Focus on Solutions, Not Technology
85(1)
Conclusion
86(3)
Actions & Ideas
86(3)
Chapter 9 The Cover Letter
89(6)
The Purpose of Your Cover Letter
89(1)
Three Vital Ingredients in Your Cover Letter
90(1)
Gratitude for the Opportunity
90(1)
A Significant Accomplishment
91(1)
Your Interest in Becoming a Producer
91(2)
Conclusion
93(2)
Actions & Ideas
93(2)
Chapter 10 The Resume
95(12)
Your Ambassador to the Professional World
95(1)
The Purpose of Your Resume
96(1)
Determining Who Is Looking at Your Resume
96(1)
Busy Employers
97(1)
Disinterested Employers
97(1)
Resume Basics
97(1)
Length: Brevity Is Key
97(1)
No Paragraphs
98(1)
Bulleted Lists
98(1)
Documenting Your Professional Experience
99(1)
Guidelines for Writing Your Resume
100(2)
Writing Your Resume for Electronic Submissions and Online Optimization
102(1)
Video Resume's
102(2)
Conclusion
104(3)
Actions & Ideas
104(3)
Part III Putting Your Toolkit to Use
Chapter 11 Breaking In to I.T.
107(12)
Correcting Perception
108(2)
I.T. Happens Outside of I.T.
110(3)
Other Avenues into I.T.
113(1)
Interning
114(1)
Ask for What You Want
114(1)
Ask for Advice
114(1)
Beware Your Online Persona
115(1)
Conclusion
116(3)
Actions & Ideas
116(3)
Chapter 12 Building an Active Contact List
119(10)
Enjoy People
120(1)
Develop a Personality
120(1)
Have Other Areas of Interest
121(1)
Engage in Conversation
122(1)
Track and Remember Your Contacts
122(3)
Share Opportunity
125(1)
Professional Networking and Social Media
126(1)
Conclusion
127(2)
Actions & Ideas
127(2)
Chapter 13 The Job Search
129(20)
Getting What You Want Requires Wanting Something
130(1)
Defining the Job Search
131(1)
Remember: Looking for Work Is Work
131(2)
The Toolkit Approach to Finding a Job
133(1)
Job Search Outline
133(3)
A Job-Search Comparison
136(6)
Method 1 The Standard "Passive" Job Search
136(2)
Method 2 The Proactive Job Search
138(4)
Method 1 Versus Method 2
142(1)
A Word About the Out-of-Town Search
142(1)
Social Media and the Job Search
143(1)
Gentle Reminders
144(1)
Don't Overfocus on Social Media
144(1)
Conclusion
145(4)
Actions & Ideas
145(4)
Chapter 14 The Interview
149(12)
Practice Your Interview Skills
152(1)
Be Prepared to Answer Difficult Questions
153(3)
Where Do You See Yourself in Five Years?
156(1)
After the Interview
157(2)
Conclusion
159(2)
Actions & Ideas
159(2)
Chapter 15 Salary Negotiations and Employment Agreements
161(10)
Start Early
161(1)
Know What You Want
162(1)
Understand the Employer's Perspective
162(1)
Be Creative
163(1)
Be Firm
164(1)
Your Worth to the Company
164(1)
Negotiations Never Fail
164(1)
Be Flexible
165(1)
Employment Agreements
165(1)
Seek Legal Counsel
166(1)
Assumptions
166(1)
Deliverables
166(1)
Bonuses and Performance Perks
167(1)
Conclusion
168(3)
Actions & Ideas
168(3)
Chapter 16 On-the-Job Promotion
171(12)
On the Job
171(1)
Maintaining and Building Your Network
172(1)
Identifying Areas for Success
173(1)
Attitude
174(1)
Working for a Tyrant and Other Joys
174(1)
Determine Whether Your Boss's Actions Are Personality or Personal
175(2)
Understand That People Are "Where They Are"
177(1)
Take an Objective Path to Evaluating What They Say
178(1)
Handling Criticism
178(3)
Conclusion
181(2)
Actions & Ideas
181(2)
Chapter 17 Your Career and Social Media
183(12)
Social Media/Social Network Definition
184(1)
Privacy Concerns
184(1)
What Is Your Use of Social Media?
185(1)
Just Personal
185(1)
Just Business
185(1)
The Crossover: Business and Personal
185(1)
Not a Professional Networking Replacement
186(1)
The Seven People You Cannot Be Online
186(1)
The Angry Individual
187(1)
The Conspiracy Theorist
187(1)
The Party Animal
187(1)
Vulgar Vicky or Lewd Larry
188(1)
The Unwanted Kisser
188(1)
The Used Car Salesman
188(1)
The Family Strife Poster
189(1)
How to Use Social Media Effectively
189(1)
Share Knowledge
190(1)
Share Opportunities
190(1)
Put Relationships In Context
191(1)
Assessing Your Use of Social Media
192(1)
Social Media Conclusion
193(2)
Actions & Ideas
193(2)
Part IV More Options to Build Your Career
Chapter 18 Telecommuting
195(12)
Careers That Lend Themselves to Telecommuting
196(1)
The Benefits for the Employee
197(1)
The Benefits for the Employer
198(1)
The Concerns for the Employee
198(1)
The Concerns for the Employer
199(1)
Conclusion: Next Steps
200(1)
Keys to Successful Telecommuting
201(1)
Project-Based/Free-Agent Mindset
201(1)
Apply Discipline
202(1)
Clear Expectations
202(1)
Technologies for the Telecommuter
203(1)
Resources for the Home Worker
204(1)
Conclusion
205(2)
Actions & Ideas
205(2)
Chapter 19 Consulting
207(14)
The Consulting Life
208(1)
The Benefits
209(1)
Respect
209(1)
Schedule
210(1)
Exciting Projects
210(1)
Compensation
211(1)
The Pitfalls
211(1)
Business Planning: Taxes, Legal
211(1)
Billing
212(1)
Trading Time for Dollars
213(1)
Schedule
214(1)
Ongoing Marketing
215(3)
Resources for the Consultant
218(1)
Online Supplements for the Consultant
218(1)
Conclusion
219(2)
Actions & Ideas
219(2)
Chapter 20 Management
221(10)
Leadership
222(1)
Process and Time Management
223(1)
Critical Skills You Need Now
224(1)
Presentation and Meeting Skills
224(2)
Team-Building Skills
226(3)
Conclusion
229(2)
Actions & Ideas
229(2)
Part V The Value-Added Toolkit
Chapter 21 Make Yourself Indispensable
231(12)
A Word About Value
232(1)
Being Proactive
233(1)
Understanding Technology's Role in the Organization
233(1)
Maintain a Business-First Mentality
234(1)
Create Standards, Automation, or a Programmer's Toolkit
234(1)
Create a Peer Knowledge Network
235(1)
Be Known as the Go-To Resource
236(1)
Be Ready and Willing to Take On the Necessary Responsibility
236(1)
Have Experts You Call On for Your Organization
237(1)
Be Passionate About Something!
237(1)
Never Blame, and Always Have a Corrective Plan
238(1)
Adopt Concept Over Process
238(2)
Conclusion
240(3)
Actions & Ideas
240(3)
Chapter 22 Concept Over Process
243(18)
What to Expect
243(1)
What Not to Expect
244(1)
COP Objectives
244(1)
COP Origins
245(1)
What Is a Process-Driven Mindset?
246(1)
The Role of Technology
247(2)
Moving from Process Driven to Concept Driven
249(1)
A Concentric View
249(1)
A Note About Time
250(1)
Developing Proactive Solutions
251(1)
A Warning/Suggestion
251(1)
COP Is Not About Technology!
251(1)
Start with the Goal of Business
252(1)
Understand Your Objective as an Employee
252(1)
What About Mission Statements?
252(1)
From Goal to Analysis
253(1)
Understand the Industry
253(1)
Understand the Business: The Organization's Role in Its Industry
253(1)
Understand the Workflow
254(1)
Understand the Relationships: Interactions/Dependencies
254(1)
Workflow Analysis
255(1)
Project Definition
255(2)
Congruencies: What Currently Works
257(1)
Incongruencies: What Currently Does Not Work
257(1)
Omissions: What Is Currently Excluded or Not Addressed at All
257(1)
Conclusion
258(3)
Actions & Ideas
259(2)
Chapter 23 The Role of Mentoring
261(6)
Mentor Characteristics
262(1)
Mentoring Others
263(1)
What Qualifies Me as a Mentor?
264(1)
The Role of Mentor Is Not a Power Position
264(1)
Conclusion
265(2)
Actions & Ideas
265(2)
Chapter 24 Career Coaching
267(14)
Career Coaching Topics
267(1)
What to Look for in a Career Coach
268(1)
What to Expect from Your Career Coach
269(1)
A Methodology or Approach
269(1)
Coaching Styles
269(1)
An Initial Assessment
270(1)
A Positive Attitude
271(1)
Clear Communications
271(1)
The Limitations of a Career Coach
271(1)
Fix Irresponsible Career Mistakes
272(1)
Improve Your Skill Set
272(1)
Land You a Job
272(1)
Individual Coaching Versus Group Coaching
272(1)
Group Coaching
273(1)
Individual Coaching
273(1)
How Coaching Is Structured
273(1)
How Much Does Coaching Cost
274(1)
Coaching as a Career Path
274(1)
The Traits of an Effective Career and Business Coach
275(1)
The Benefits of Being a Career Coach
275(1)
Getting Started as a Career Coach
276(3)
A Final Word on Coaching
279(1)
Topics of Discussion
279(2)
Chapter 25 Financial Control
281(10)
The Impact of Finances on Career Building
281(1)
Financial Control Creates Options
282(1)
Financial Control Is Largely Mental
282(1)
Money Is a Tool
283(1)
Debt and Spending
284(1)
Some Basics of Financial Planning and Stability
284(1)
Defining a Basic Budget
285(1)
Creating Your Budget
286(1)
Cash-Flow Summary: A Weekly Plan
287(1)
Conclusion
288(3)
Actions & Ideas
288(3)
Chapter 26 A Professional Blog
291(14)
What Is a Blog?
291(1)
Really Simple Syndication and Notifications
291(1)
How Do Blogs Work?
292(1)
Why You Should Blog
293(1)
Sharing Expertise
294(1)
Search Engine Ranking
294(1)
Be Positioned As an Expert
295(1)
Blogging Basics
295(1)
Schedule
295(1)
Quantity or Length
296(1)
Multipart Blog Post
296(1)
What to Write About
296(1)
Writing Style: Tone and Voice
297(1)
Blogging Multimedia
297(1)
Energy, Energy, Energy
298(1)
Using WordPress
298(1)
Content Management
298(1)
Hosting Options
298(1)
Domain Registration and Hosting
299(1)
Themes (Layouts)
300(1)
Plug-Ins
300(1)
Sidebar Widgets
301(1)
Customizations
301(1)
Getting Started with WordPress
301(4)
Actions & Ideas
302(3)
Chapter 27 12 Weeks to Profitable Consulting
305(26)
About 12 Weeks
305(1)
A Week-by-Week Overview
305(1)
Your Starting Point
306(1)
What Does Profitable Mean?
306(1)
The Profitable Consulting Toolkit
306(1)
A Website/Blog
307(1)
What You Need on Your Website
308(1)
Home
308(1)
Services
309(1)
About
309(1)
Transition from Selling You to Selling the Company
309(1)
Contact
310(1)
Other Web Content
311(1)
My Website: MatthewMoranOnline.com
311(1)
Business Cards
312(1)
Mailing List/Newsletter
313(1)
Don't Advertise, Teach
313(1)
What to Include
313(1)
Newsletter Distribution
314(1)
Your Services
314(1)
Exercise 1 Why Do You Want to Be a Consultant?
314(1)
Exercise 2 What Can You/Should You Be Paid For?
315(1)
Sales and Marketing Basics
315(1)
The "I'm a High-Value Solution" Perspective
316(1)
Developing Your Pitch
316(1)
Your First Case Study
317(1)
The Case Study Framework
317(1)
How to Use Your Case Studies
318(1)
Tools for Tracking Your Business
319(1)
Managing Your Time and Tasks
319(1)
It Isn't the System But Being Diligent with a System
319(1)
Clarity and Reduced Mental Noise
320(1)
Establish a Routine: Your Ideal Day/Your Ideal Week
321(1)
Using Google Calendar
321(1)
Pre 12-Week Kickoff: Getting You Ready
322(1)
Let's Hang a Shingle and Win a Client
323(1)
How to Use the 12 Weeks
324(3)
Review Constantly
327(4)
Actions & Ideas
328(3)
Chapter 28 Be Proactive! Be Positive! Add Value! Share Opportunity!
331(8)
No Job Makes a Career, No Job Breaks a Career
332(1)
Adversity Happens
332(1)
Overcoming Adversity
333(1)
Talk to Someone
333(1)
Look at What You Can Be Grateful For
333(1)
Set a Schedule
333(1)
Find Someone You Can Be Accountable To
333(1)
Find an Easy Success
334(1)
Staying Engaged with Your Career
334(1)
Always Have a Pet Project
334(1)
Surround Yourself with Positive People
334(1)
Take a Leader to Lunch Once in Awhile
335(1)
Spread a Little Bit of Passion or Excitement About Technology to Youth
335(1)
You Make a Difference
335(1)
Where Do You Go from Here?
336(3)
Appendix: My Reading List
339(4)
Websites
340(1)
Books
340(3)
Writing and Communication
340(1)
Leadership and Business
341(1)
Miscellaneous
342(1)
Consulting
343(1)
Conclusion 343(1)
Index 344
Matthew Moran is a business coach and technology consultant with more than 20 years of experience. He began his career as a data entry clerk at Blue Cross of California (Anthem). Over the next 6 years, he created a variety of database systems and a large automated document assembly system. The success of this system led to several consulting engagements in the healthcare and legal industries.

 

His consulting focuses on business-centric application development, with a focus on workflow automation. His clients include Northrop Grumman, HealthNet, Power-one, Maracay Homes, Waste Management, Primerica Financial, and others. He coaches I.T. departments on concept over process, a business-focused methodology for more proactive and solution-oriented technologies. He also coaches entrepreneurs and small businesses on matters of I.T., content strategies, online presence, and social media. He is a keynote and workshop presenter, speaking to colleges, professional organizations, and I.T. groups. He is also a songwriter and performer, performing solo and with his band.

 

He lives in Los Angeles, California, with his youngest daughter and their three dogs.