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Business Continuity Concerns 1 |
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Telephone Communications. |
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Only a Computer Recovery Plan. |
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Current Program May Not Work. |
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Characteristics of a Sound Program. |
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Cost-Reduction Opportunities. |
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How to Contain Program Development Costs. |
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Where to Look for Cost Reductions in an Existing Computer Disaster Recovery Plan. |
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Involving Department Managers. |
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Need for Cost-Effective Solutions. |
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What Is Workplace Violence? |
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Workplace Violence Incidents. |
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Three Stages Prior to Workplace Violence. |
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Workplace Violence and Boards of Directors. |
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Reducing Exposure to Workplace Violence. |
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What Can Employers Do to Protect Employees? |
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How Can Employees Protect Themselves? |
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Warning Signs of Violence. |
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Alternate Dispute Resolution. |
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Incident Response Team Training. |
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Critical Incident Stress Debriefing. |
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3 Final Reports of the Federal Building and Fire Investigation of the World Trade Center Disaster. |
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Genesis of This Investigation. |
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November 29, 2005 Report Recommendations. |
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Increased Structural Integrity. |
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Enhanced Fire Endurance of Structures. |
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New Methods for Fire-Resistant Design of Structures. |
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Improved Active Fire Protection. |
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Improved Building Evacuation. |
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Improved Emergency Response. |
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Improved Procedures and Practices. |
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4 New Contingency Program Paradigm. |
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Terrorism, Workplace Violence, and Boards of Directors. |
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Organizational Responsibility. |
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Foreign Corrupt Practices Act. |
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Organizational Responsibility. |
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Contingency Program Components. |
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Transitioning to the New Paradigm. |
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Organizational Responsibility. |
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Development of Interim Processing Strategies. |
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5 Developing a Contingency Program. |
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Management’s Responsibility. |
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How Much Market Share Could Cost You? |
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Contingency Planning Requires Specialization. |
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Increased Technology Dependency. |
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Contingency Program Phases. |
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Business and Environment. |
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Potential Impact on Business. |
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Insurance Considerations. |
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Establishing a Firm Foundation. |
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Business Impact Analysis. |
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Regulatory Agency Reporting Requirements. |
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Setting the Stage for Success. |
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Program Development Steps. |
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Developing “What If” Interim Processing Strategies. |
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Computer Processing Alternatives. |
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Role of Senior Management. |
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Role of a Steering Committee. |
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Role of Department Managers. |
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Role of First-Line Supervisors. |
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Role of Outside Specialists. |
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Develop Program with First-Line Supervisors. |
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Obtain Department Managers’Approval. |
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Noncomputerized Business Functions. |
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Continuing Education and Preparedness Reviews. |
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6 Guidelines for Developing Contingency Programs at Multiple Locations. |
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Placement of Contingency Planning Activity. |
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Organizational Functions. |
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Section II: Standards for Implementation Planning. |
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Section III: Standards for Developing Interim Processing Strategies. |
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Section IV: Documentation Standards. |
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Section V: Standards for Ongoing Maintenance and Testing. |
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7 Conceptual Business Continuity Strategies for Loss of Computer Operations. |
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Maintenance and User Continuing Education and Preparedness Reviews. |
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