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E-grāmata: Business Continuity Strategies: Protecting Against Unplanned Disasters

  • Formāts: EPUB+DRM
  • Izdošanas datums: 03-Aug-2017
  • Izdevniecība: John Wiley & Sons Inc
  • Valoda: eng
  • ISBN-13: 9781119461135
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  • Formāts: EPUB+DRM
  • Izdošanas datums: 03-Aug-2017
  • Izdevniecība: John Wiley & Sons Inc
  • Valoda: eng
  • ISBN-13: 9781119461135
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Cost-efficient business contingency and continuity planning for a post-9/11 and Katrina world


Disasters can happen. Contingency plans are necessary. But how detailed and expensive do your contingency and continuity plans really need to be?

Employing a thoroughly practical approach, Business Continuity Strategies: Protecting Against Unplanned Disasters, Third Edition provides a proven methodology for implementing a realistic and cost-efficient business contingency program. Kenneth Myers--an internationally recognized contingency planning specialist--shows corporate leaders how to prepare a logical "what if" plan that would enable an organization to retain market share, service customers, and maintain cash flow if a disaster occurs.

Completely updated throughout to reflect lessons learned from 9/11 and hurricanes Katrina and Wilma, Business Continuity Strategies, Third Edition helps cost-conscious senior management:
* Establish a corporate contingency program policy and strategy that ensures timely completion of a plan, with minimal disruption to operations
* Minimize plan development costs
* Understand the importance of conducting briefings to communicate the proper mindset before the program development process begins
* Save time and money by avoiding a consultant's traditional approach of extensive information-gathering that contributes little to the development of practical solutions, but much in the way of consultant fees

Addressing countless hypothetical disaster scenarios doesn't make good business sense. Business Continuity Strategies, Third Edition helps companies focus on what is necessary to survive a natural catastrophe, workplace violence, or a terrorist attack.

Cost-efficient business contingency and continuity planning for a post-9/11 and Katrina world


Disasters can happen. Contingency plans are necessary. But how detailed and expensive do your contingency and continuity plans really need to be?

Employing a thoroughly practical approach, Business Continuity Strategies: Protecting Against Unplanned Disasters, Third Edition provides a proven methodology for implementing a realistic and cost-efficient business contingency program. Kenneth Myers--an internationally recognized contingency planning specialist--shows corporate leaders how to prepare a logical "what if" plan that would enable an organization to retain market share, service customers, and maintain cash flow if a disaster occurs.

Completely updated throughout to reflect lessons learned from 9/11 and hurricanes Katrina and Wilma, Business Continuity Strategies, Third Edition helps cost-conscious senior management:
* Establish a corporate contingency program policy and strategy that ensures timely completion of a plan, with minimal disruption to operations
* Minimize plan development costs
* Understand the importance of conducting briefings to communicate the proper mindset before the program development process begins
* Save time and money by avoiding a consultant's traditional approach of extensive information-gathering that contributes little to the development of practical solutions, but much in the way of consultant fees

Addressing countless hypothetical disaster scenarios doesn't make good business sense. Business Continuity Strategies, Third Edition helps companies focus on what is necessary to survive a natural catastrophe, workplace violence, or a terrorist attack.

Recenzijas

"Kenneth N. Myers, a renowned specialist in contingency planning, has written an excellent resource on a complex topic. It is highly recommended for anyone remotely responsible for business continuity programs. It will assist in enhancing current programs and definitely be an asset in developing new ones." (Security Management; January 2009)

About the Author.
Preface.
1 Defining the Problem.
Business Continuity Concerns 1
Telephone Communications.
Computer Processing.
Vital Facilities.
Only a Computer Recovery Plan.
Current Program May Not Work.
Characteristics of a Sound Program.
Cost-Reduction Opportunities.
How to Contain Program Development Costs.
Where to Look for Cost Reductions in an Existing Computer Disaster Recovery Plan.
Audit Concerns.
Involving Department Managers.
Need for Cost-Effective Solutions.
Backup.
2 Workplace Violence.
Background.
What Is Workplace Violence?
Who Is Vulnerable?
Contributing Factors.
Liability.
Employer Liability.
Security.
Workplace Violence Incidents.
Three Stages Prior to Workplace Violence.
Prevention.
Policy and Strategy.
Workplace Violence and Boards of Directors.
Reducing Exposure to Workplace Violence.
What Can Employers Do to Protect Employees?
How Can Employees Protect Themselves?
Warning Signs of Violence.
Performance Indicators.
Employee Training.
Supervisory Training.
Alternate Dispute Resolution.
Incident Response Team Training.
Incident Response.
Critical Incident Stress Debriefing.
Recommendation.
3 Final Reports of the Federal Building and Fire Investigation of the World Trade Center Disaster.
Introduction.
Genesis of This Investigation.
November 29, 2005 Report Recommendations.
Increased Structural Integrity.
Recommendation 1.
Recommendation 2.
Recommendation 3.
Enhanced Fire Endurance of Structures.
Recommendation 4.
Recommendation 5.
Recommendation 6.
Recommendation 7.
New Methods for Fire-Resistant Design of Structures.
Recommendation 8.
Recommendation 9.
Recommendation 10.
Recommendation 11.
Improved Active Fire Protection.
Recommendation 12.
Recommendation 13.
Recommendation 14.
Recommendation 15.
Improved Building Evacuation.
Recommendation 16.
Recommendation 17.
Recommendation 18.
Recommendation 19.
Recommendation 20.
Improved Emergency Response.
Recommendation 21.
Recommendation 22.
Recommendation 23.
Recommendation 24.
Improved Procedures and Practices.
Recommendation 25.
Recommendation 26.
Recommendation 27.
Recommendation 28.
Education and Training.
Recommendation 29.
Recommendation 30.
Looking Forward.
4 New Contingency Program Paradigm.
Background.
Strategies versus Plans.
Terrorist Incidents.
Terrorism, Workplace Violence, and Boards of Directors.
Old Paradigm.
Organizational Responsibility.
Foreign Corrupt Practices Act.
Common Mistakes.
Computer Oriented.
Systemic Problems.
New Paradigm.
Mind-Set.
Organizational Responsibility.
Terrorism.
Facility Oriented.
Workplace Violence.
Contingency Program Components.
Transitioning to the New Paradigm.
Organizational Responsibility.
Policy and Strategy.
Development of Interim Processing Strategies.
5 Developing a Contingency Program.
Management’s Responsibility.
How Much Market Share Could Cost You?
Protect Against What?
Contingency Planning Requires Specialization.
Increased Technology Dependency.
Corporate Issue.
Contingency Program Phases.
Prevention.
Incident Recovery.
Interim Processing.
Discretionary Expense.
Project Planning.
Policy and Strategy.
Limit Scope.
Limit the Time Periods.
Surgical Process.
Game Plan.
Team Concept.
Prototype Programs.
Awareness Education.
Business and Environment.
Types of Disasters.
Potential Impact on Business.
Program Objectives.
Insurance Considerations.
How Much Detail?
Establishing a Firm Foundation.
Key Result Areas.
Convincing Others.
Executive Briefings.
Business Impact Analysis.
Objective.
What Is Really Critical.
Awareness and Education.
Regulatory Agency Reporting Requirements.
Window.
Selecting a Methodology.
Philosophy.
Setting the Stage for Success.
Program Requirements.
Program Development Steps.
Key Tasks.
Developing “What If” Interim Processing Strategies.
Computer Processing Alternatives.
Documentation.
Cost Benefits.
Corporate Benefits.
Implementation.
Tailor Presentations.
Role of Senior Management.
Role of a Steering Committee.
Role of Department Managers.
Role of First-Line Supervisors.
Role of Outside Specialists.
Develop Program with First-Line Supervisors.
Obtain Department Managers’Approval.
Noncomputerized Business Functions.
Maintenance and Testing.
Objectives.
Maintenance.
Continuing Education and Preparedness Reviews.
Technology Testing.
6 Guidelines for Developing Contingency Programs at Multiple Locations.
Background.
Objectives and Scope.
Section I: Organization.
Placement of Contingency Planning Activity.
Organizational Functions.
Section II: Standards for Implementation Planning.
Methods Standards.
Performance Standards.
Section III: Standards for Developing Interim Processing Strategies.
Methods Standards.
Performance Standards.
Section IV: Documentation Standards.
Methods Standards.
Performance Standards.
Section V: Standards for Ongoing Maintenance and Testing.
Methods Standards.
Performance Standards.
7 Conceptual Business Continuity Strategies for Loss of Computer Operations.
Policy and Strategy.
Policy.
Strategy.
Executive Summary.
Normal Operations.
Emergency Response.
Interim Processing.
Maintenance and User Continuing Education and Preparedness Reviews.
Glossary.
Index.


KENNETH N. MYERS is an internationally recognized contingency planning specialist and educator. He has developed business continuity strategies for leading organizations in the United States, Europe, Mexico, and Puerto Rico. Mr. Myers developed the curricula and was the course leader for contingency planning seminars for The Battelle Institute and the American Management Association and was called to consult with the largest tenant in the World Trade Center following its bombing. In this book, he presents a new contingency program paradigm reflecting the latest in contingency strategies development thinking as well as the impact of terrorism and workplace violence on business continuity needs. He is also the author of Manager's Guide to Contingency Planning for Disasters: Protecting Vital Facilities and Critical Operations and Total Contingency Planning for Disasters: Managing Risk . . . Minimizing Loss . . . Ensuring Business Continuity, both published by Wiley.