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Capable Company: Building the Capabilites that Make Strategy Work [Mīkstie vāki]

3.14/5 (13 ratings by Goodreads)
(Results-Based Leadership, Inc.), , (Results-Based Leadership, Inc.)
  • Formāts: Paperback / softback, 232 pages, height x width x depth: 229x152x20 mm, weight: 340 g
  • Izdošanas datums: 02-Jul-2003
  • Izdevniecība: John Wiley & Sons Inc
  • ISBN-10: 1405111828
  • ISBN-13: 9781405111829
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  • Mīkstie vāki
  • Cena: 37,66 €*
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  • Formāts: Paperback / softback, 232 pages, height x width x depth: 229x152x20 mm, weight: 340 g
  • Izdošanas datums: 02-Jul-2003
  • Izdevniecība: John Wiley & Sons Inc
  • ISBN-10: 1405111828
  • ISBN-13: 9781405111829
Citas grāmatas par šo tēmu:
Capable Company provides the “Rosetta Stone” executives have been seeking: a systematic way to translate strategy into action.

  • Gives executives a systematic way to translate strategy into action.
  • Helps companies to develop the capabilities that make strategy work.
  • Assembles best-practice strategy execution methods from some of the world’s most highly-respected companies into a simple step-by-step process.
  • Enables leaders at all levels to rapidly focus and align their actions, even as business conditions change.
  • Packed with models, key points, practical examples, case studies, self-assessment techniques and templates.

Recenzijas

"Building, adapting and shedding capabilities is the key to taking vision to action. Capable Company provides leaders with a disciplined process for strategy execution - one that is focused, aligned and actionable." Kenneth D. Tuchman, Chairman and CEO, TeleTech Holdings, Inc. "Knowing where we are going is not as important as being able to get there. This book lays out a blueprint for action that will help leaders at all levels arrive at where they are headed. It focuses on the right issues at the right time and in the right ways. Dave Ulrich, Professor of Business Administration, University of Michigan



"Capable Company provides a thoughtful and workable framework for strategy execution to line managers and staff, at all leadership levels in an organization. For HR professionals, we gain valuable insights to what is means to be a strategic HR organization and, in turn, be more relevant in the work we deliver." Bob Hargadon, Vice President, International Human Resources, Boston Scientific



"Capabilities are to companies as competencies are to people. The Capable Company provides the "what" and the "how" of execution, a major business challenge for the foreseeable future." Pat Martin, CEO, StotageTek

List of Figures xi
List of Tables xiii
Preface xv
Acknowledgments xviii
1 Introduction 1(12)
The New Business Reality
1(2)
Kairos Moments
3(2)
The Anatomy of the Capable Company
5(5)
Just How Capable Is Your Company?
10(3)
Part I Setting Direction 13(66)
2 Enable Capable Leaders
15(20)
The Challenges
16(1)
Getting the Right Results in the Right Way
17(2)
Driving the Agenda
19(3)
Generating Intellectual Capital
22(3)
Accelerating the Development of Leaders
25(2)
Relentless Focus on Execution
27(5)
The Building Blocks of the Capable Company
32(3)
3 Chart the Company Course
35(21)
The Challenges
35(1)
Setting the Course
36(9)
Reading the Local Charts
45(1)
An Agenda for Action
46(1)
Opportunities, Obstacles, and an Ever-Changing Environment
47(2)
Scenario Planning
49(1)
Picking the Right Course
50(2)
Making Mid-Course Corrections
52(2)
Assess Your Company's Adaptability
54(1)
The Building Blocks of the Capable Company
55(1)
4 Make Strategy Visible
56(23)
The Challenges
56(1)
Taking the "Capable Company Eye Chart" Test
57(1)
Desired Relationships Among the Businesses
58(2)
Ramifications of How the Business Chooses to Compete
60(6)
Identifying the Work that Creates Advantage
66(4)
Defining Business Capabilities and Gaps
70(3)
From Capabilities to Projects
73(1)
Company DNA Under the Microscope
73(4)
The Building Blocks of the Capable Company
77(2)
Part II Delivering Value 79(32)
5 Build the Value Exchange
81(12)
The Challenges
81(1)
Determining the Right Products and Services
82(2)
Making the Right Choices on Acquiring Capabilities
84(2)
Building Requisite Capabilities and Partnerships
86(3)
Balancing Infrastructure and Superstructure
89(2)
Alignment in a Boundaryless World
91(1)
The Building Blocks of the Capable Company
92(1)
6 Forge Customer Relationships
93(18)
The Challenges
94(1)
The Customer Life Cycle
94(2)
Attracting the Right Customers
96(1)
Converting Prospects/Browsers to Customers
97(5)
Fulfilling Customers' Needs
102(3)
Retaining and Leveraging Customers
105(4)
The Building Blocks of the Capable Company
109(2)
Part III The Development and Alignment of Capabilities 111(30)
7 Architect Business Structure
113(17)
The Challenges
113(1)
An Architecture Primer
114(3)
Architecture Requirements
117(8)
Aligning IT to Business Strategy
125(1)
Creating a Dynamic Architecture
126(1)
Balancing Organizational and Corporate Structure
127(2)
The Building Blocks of the Capable Company
129(1)
8 Align Capabilities
130(11)
The Challenges
130(2)
The Problem with Best Practices
132(1)
Organization Archetype Implications
133(9)
Aligning People, Process, and Technology Proactively
142(4)
The Building Blocks of the Capable Company
146
Part IV Accelerating Change 141(47)
9 Track a Moving Target
149(14)
The Challenges
150(1)
Solving the Scorecard Conundrum: Where and When to Start
150(1)
Aligning Measures with Business Strategy
151(6)
Taking the Enterprise Perspective
157(1)
Driving Accountability
158(1)
No Excuses: Getting and Delivering the Right Data
158(1)
Allowing Performance Measurement to Be Interdependent
159(2)
The Building Blocks of the Capable Company
161(2)
10 Continually Refresh Capabilities
163(25)
The Challenges
163(1)
A Model for Continual Business Alignment
163(2)
Take Account of New Business Realities
165(3)
Extract Change Drivers
168(2)
Identify Business Capabilities
170(2)
Updating Architecture Requirements
172(3)
Tuning Capabilities Through Projects
175(3)
Changing the Course of In-Flight Projects
178(1)
Orchestrating a Projects Agenda
179(3)
Coming Full Circle
182(1)
The Building Blocks of the Capable Company
183(2)
Example of a Capability Refresh Cycle
185(3)
Epilogue: Governance in a Capable Company 188(3)
Suggested Reading 191(4)
Bibliography 195(2)
Glossary 197(10)
Index 207


Richard L. Lynch and James F. Dowling are Partners at Results-Based Leadership, Inc. (www.rbl.net). Rich Lynch the lead author of Measure Up! Yardsticks for Continuous Performance, 2nd edition and Corporate Renaissance: The Art of Reengineering, also from Blackwell Publishing.

John Diezemann is a management consultant in Groton, Massachusetts.