Introduction |
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xxi | |
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Part I Project Management Fundamentals |
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Chapter 1 Becoming a Certified Associate in Project Management (CAPM)® |
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2 | (14) |
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3 | (1) |
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Understanding Project Management |
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3 | (1) |
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Certified Associate in Project Management (CAPM)® |
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3 | (1) |
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4 | (4) |
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How This Book Is Organized |
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8 | (3) |
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Part I Project Management Fundamentals |
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9 | (1) |
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Part II Predictive Approach |
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9 | (1) |
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Part III Adaptive Approach |
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10 | (1) |
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Part IV Business Analysis |
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10 | (1) |
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11 | (1) |
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Steps to Becoming a Certified Associate in Project Management (CAPM)® |
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11 | (2) |
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Study and Exam-Taking Strategies |
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13 | (1) |
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Suggested Reading and Resources |
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13 | (3) |
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Chapter 2 Projects and Project Management |
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16 | (28) |
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"Do I Know This Already?" Quiz |
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17 | (3) |
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20 | (1) |
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20 | (2) |
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21 | (1) |
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22 | (1) |
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Understanding Project Management |
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22 | (1) |
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Projects vs. Operational Work |
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23 | (2) |
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The Role of Projects in Operations |
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24 | (1) |
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24 | (1) |
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25 | (1) |
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Creating Value Through Project Management |
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26 | (9) |
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Project Management Process Groups |
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35 | (1) |
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Project Management Challenges |
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36 | (5) |
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Challenges with Issues, Risks, Assumptions, and Constraints |
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37 | (4) |
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Project Management Trends |
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41 | (1) |
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41 | (1) |
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Adaptive Project Management |
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41 | (1) |
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Principles of Project Management |
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42 | (1) |
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42 | (1) |
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42 | (1) |
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42 | (1) |
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43 | (1) |
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Suggested Reading and Resources |
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43 | (1) |
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Chapter 3 Organizing for Project Performance |
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44 | (48) |
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"Do I Know This Already?" Quiz |
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45 | (5) |
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50 | (1) |
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Project Performance Domains |
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50 | (2) |
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The Stakeholder Performance Domain |
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52 | (4) |
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52 | (1) |
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Types of Stakeholders in a Project |
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53 | (1) |
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54 | (1) |
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Types of Stakeholder Communication |
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55 | (1) |
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Stakeholder Performance Domain Successful Outcomes |
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56 | (1) |
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The Project Manager's Role |
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56 | (14) |
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Roles of the Project Manager in a Project |
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58 | (1) |
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The Project Manager's Required Skills |
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58 | (12) |
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Project Organization Structures |
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70 | (4) |
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Project Structure Concepts |
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70 | (1) |
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Functional Project Organization Structures |
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70 | (2) |
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Matrix Project Organization Structures |
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72 | (1) |
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Projectized Project Organization Structures |
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73 | (1) |
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The Power of Project Managers in Different Organization Structures |
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73 | (1) |
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Project Management Office (PMO) and Steering Committees |
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74 | (2) |
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The Project Management Office |
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75 | (1) |
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75 | (1) |
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The Team Performance Domain |
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76 | (10) |
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Effective Execution of Projects |
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78 | (1) |
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78 | (1) |
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Leadership and Interpersonal Skills Affecting All Team Members |
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78 | (1) |
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Project Team Development Models |
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79 | (1) |
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80 | (3) |
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Responsibility Assignment Matrix |
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83 | (1) |
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84 | (2) |
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Expectations for the Team Performance Domain |
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86 | (1) |
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Applying the PMI Code of Ethics and Professional Conduct |
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86 | (2) |
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88 | (1) |
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88 | (1) |
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89 | (1) |
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90 | (1) |
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Suggested Reading and Resources |
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90 | (2) |
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Chapter 4 Development Approach and Life Cycle Performance Domain |
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92 | (28) |
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"Do I Know This Already?" Quiz |
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93 | (4) |
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97 | (1) |
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Fundamentals of the Project Life Cycle |
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97 | (6) |
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The Concept of a Project Life Cycle |
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97 | (1) |
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Visualizing a Project Life Cycle |
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98 | (1) |
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99 | (1) |
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Project Life Cycle vs. Project Management Process Groups |
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100 | (3) |
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Project Life Cycle vs. Product Life Cycle |
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103 | (1) |
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Development Approach and Life Cycle Performance Domain Concepts |
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103 | (4) |
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Terms Relevant to the Development Approach and Life Cycle Performance Domain |
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104 | (1) |
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Choosing the Predictive Approach |
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105 | (1) |
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Choosing the Adaptive Approach |
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105 | (1) |
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Choosing a Hybrid Approach |
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106 | (1) |
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107 | (5) |
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Industry Application: Predictive Life Cycle |
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107 | (3) |
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Industry Application: Adaptive Life Cycle |
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110 | (1) |
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Industry Application: Hybrid Life Cycle |
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111 | (1) |
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Considerations for Selecting a Development Approach |
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112 | (3) |
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Product, Service, or Result |
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113 | (1) |
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114 | (1) |
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114 | (1) |
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Project Activity, Deliverables, and Milestones |
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115 | (3) |
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115 | (1) |
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115 | (1) |
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116 | (1) |
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116 | (2) |
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118 | (1) |
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118 | (1) |
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119 | (1) |
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119 | (1) |
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Suggested Reading and Resources |
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119 | (1) |
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Part II Predictive Approach |
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Chapter 5 Planning, Project Work, and Delivery: Predictive Methodologies |
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120 | (52) |
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"Do I Know This Already?" Quiz |
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122 | (5) |
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127 | (1) |
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Choosing the Predictive, Plan-Based Methodology |
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127 | (1) |
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Process Groups of the Predictive, Plan-Based Approach |
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128 | (6) |
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128 | (1) |
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129 | (1) |
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129 | (1) |
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Monitoring and Controlling Processes |
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129 | (1) |
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129 | (1) |
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Creating a Tailored Predictive Life Cycle |
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130 | (1) |
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130 | (4) |
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134 | (2) |
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136 | (1) |
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Develop Project Management Plan |
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137 | (20) |
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Collect Requirements and Define Scope Statement |
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139 | (2) |
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Create Work Breakdown Structure (WBS) |
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141 | (3) |
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Define and Sequence Activities |
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144 | (5) |
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Estimate Time and Resources |
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149 | (2) |
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151 | (5) |
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156 | (1) |
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Direct and Manage Project Work |
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157 | (2) |
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Monitor and Control Project Work |
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159 | (4) |
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159 | (1) |
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Change Requests and Control |
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160 | (2) |
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Monitoring and Controlling Project Cost and Schedule |
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162 | (1) |
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163 | (2) |
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Foundations of Earned Value Analysis |
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165 | (2) |
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166 | (1) |
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166 | (1) |
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166 | (1) |
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166 | (1) |
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166 | (1) |
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Cost Performance Index (CPI) |
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166 | (1) |
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Forecasting Final Project Costs |
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167 | (1) |
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More Information About Earned Value Analysis |
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167 | (1) |
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The Planning Performance Domain |
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167 | (2) |
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Schedule Compression Factors and Techniques |
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168 | (1) |
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169 | (1) |
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169 | (1) |
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170 | (1) |
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170 | (1) |
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171 | (1) |
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Suggested Reading and Resources |
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171 | (1) |
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Chapter 6 Project Work and Delivery |
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172 | (40) |
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"Do I Know This Already?" Quiz |
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173 | (4) |
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177 | (1) |
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Project Work Performance Domain |
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177 | (12) |
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Planning and Managing Procurement |
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178 | (2) |
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Bidding: Soliciting and Entering Bids |
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180 | (1) |
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181 | (1) |
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182 | (2) |
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Managing Project Communications |
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184 | (5) |
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189 | (3) |
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190 | (1) |
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191 | (1) |
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Project Delivery Performance Domain |
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192 | (15) |
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193 | (1) |
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194 | (3) |
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197 | (6) |
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203 | (1) |
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Project Controls and Forecasting |
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203 | (4) |
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207 | (2) |
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Components of Project Integration |
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208 | (1) |
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Achieving Project Integration |
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209 | (1) |
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209 | (1) |
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210 | (1) |
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210 | (1) |
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211 | (1) |
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Suggested Reading and Resources |
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211 | (1) |
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Part III Adaptive Approach |
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Chapter 7 Planning, Project Work, and Delivery: Adaptive Approaches |
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212 | (44) |
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"Do I Know This Already?" Quiz |
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213 | (4) |
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217 | (1) |
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When to Use an Adaptive Approach |
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217 | (4) |
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Team Structure in Adaptive Projects |
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221 | (1) |
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Requirements for the Adaptive Project Environment |
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222 | (7) |
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222 | (2) |
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224 | (1) |
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The Structure and Culture of Adaptive Teams |
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225 | (2) |
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227 | (1) |
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Factors That Facilitate Adaptive Approaches: OPA and EEF |
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228 | (1) |
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Apparent Stages of Adaptive Projects |
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229 | (9) |
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231 | (2) |
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Stage 2 Construct and Deliver |
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233 | (4) |
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237 | (1) |
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Work Groups for Adaptive Project Stages |
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238 | (1) |
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238 | (13) |
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Case Study 7-1 Building a Website for a Conference |
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239 | (12) |
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Hybrid Project Approaches |
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251 | (3) |
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Hybrid Approach Scenario 1 Revisiting the APC Conference |
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251 | (1) |
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Hybrid Approach Scenario 2 Virtual Restaurant Business |
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252 | (1) |
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Hybrid Approach Scenario 3 Specification for Tax Software |
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253 | (1) |
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254 | (1) |
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254 | (1) |
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254 | (1) |
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255 | (1) |
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Suggested Reading and Resources |
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255 | (1) |
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Chapter 8 Overview of Adaptive Frameworks |
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256 | (34) |
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"Do I Know This Already?" Quiz |
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259 | (3) |
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262 | (1) |
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262 | (6) |
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263 | (1) |
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Value Streaming Using the Lean Approach |
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264 | (1) |
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Case Study 8-1 Getting a Book from the Library |
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264 | (3) |
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267 | (1) |
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267 | (1) |
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268 | (4) |
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268 | (1) |
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269 | (1) |
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270 | (1) |
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271 | (1) |
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272 | (1) |
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272 | (3) |
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Suitability of the Kanban Method |
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272 | (1) |
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Limiting Work in Progress (WIP) |
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273 | (1) |
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273 | (1) |
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Comparing Kanban and Scrum |
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274 | (1) |
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274 | (1) |
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275 | (2) |
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275 | (1) |
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275 | (1) |
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What Can We Learn from XP? |
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276 | (1) |
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277 | (2) |
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Feature-Driven Development |
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277 | (1) |
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Dynamic Systems Development Method |
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278 | (1) |
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279 | (1) |
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279 | (9) |
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283 | (1) |
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284 | (1) |
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284 | (2) |
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Which Approach for Scale? |
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286 | (2) |
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288 | (1) |
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288 | (1) |
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288 | (1) |
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289 | (1) |
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Suggested Reading and Resources |
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289 | (1) |
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Chapter 9 Measurement, Tracking, and Managing Uncertainty |
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290 | (34) |
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"Do I Know This Already?" Quiz |
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291 | (3) |
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294 | (1) |
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Problem Detection and Resolution |
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294 | (1) |
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The Measurement Performance Domain |
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295 | (5) |
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Prioritization Techniques |
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295 | (3) |
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298 | (2) |
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Key Performance Indicators (KPIs) for Project Control |
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300 | (11) |
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301 | (1) |
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301 | (1) |
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Communication of Adaptive Project KPIs |
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301 | (5) |
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306 | (1) |
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Throughput, Cycle Time, and Lead Time |
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306 | (5) |
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The Uncertainty Performance Domain |
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311 | (6) |
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312 | (1) |
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Strategies to Address Project Uncertainty |
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313 | (2) |
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315 | (1) |
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Strategies to Reduce the Likelihood of Uncertainty |
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316 | (1) |
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316 | (1) |
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316 | (1) |
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Tracking and Managing Risk in Adaptive Projects |
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317 | (4) |
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318 | (1) |
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Tracking Progress to Manage Risk in Adaptive Approaches |
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318 | (3) |
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321 | (1) |
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321 | (1) |
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322 | (1) |
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322 | (1) |
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Suggested Reading and Resources |
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322 | (2) |
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Part IV Business Analysis |
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Chapter 10 Business Analysis Frameworks |
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324 | (26) |
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"Do I Know This Already?" Quiz |
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325 | (3) |
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328 | (1) |
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The Importance of Business Analysis |
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328 | (1) |
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The Role of a Business Analyst |
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329 | (3) |
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Skills Needed to Perform Business Analysis |
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330 | (1) |
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Comparing Business Analysis with Project Management |
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331 | (1) |
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Requirements: The Focus of Business Analysis |
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332 | (6) |
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332 | (1) |
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Case Study 10-1 Requirements for a Toll Collection System |
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333 | (4) |
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Requirements Documentation |
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337 | (1) |
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Requirements Management Plan |
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337 | (1) |
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Stakeholders and the Business Analyst |
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338 | (5) |
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338 | (3) |
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341 | (1) |
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Business Analysis Planning |
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342 | (1) |
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Transition to a Future State |
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343 | (1) |
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Influence of Project Approaches on Business Analysis |
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343 | (4) |
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Business Analysis in the Predictive Approach |
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343 | (1) |
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Business Analysis in the Adaptive Approach |
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344 | (3) |
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347 | (1) |
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347 | (1) |
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347 | (1) |
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348 | (1) |
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Suggested Reading and Resources |
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348 | (2) |
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Chapter 11 Business Analysis Domains |
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350 | (64) |
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"Do I Know This Already?" Quiz |
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351 | (3) |
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354 | (1) |
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Domain 1 Needs Assessment |
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354 | (12) |
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Why Perform Needs Assessments? |
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355 | (1) |
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When Do Needs Assessments Occur? |
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355 | (1) |
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Who Is Involved in Needs Assessment? |
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356 | (1) |
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What Are the Key Business Analysis Tasks During Needs Assessment? |
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356 | (1) |
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What Are the Needs Assessment Processes? |
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357 | (8) |
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365 | (1) |
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Domain 2 Business Analysis Planning |
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366 | (2) |
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Domain 3 Requirements Elicitation and Analysis |
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368 | (30) |
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369 | (8) |
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377 | (21) |
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Document the Solution Requirements |
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398 | (1) |
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Domain 4 Traceability and Monitoring |
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398 | (7) |
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399 | (2) |
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401 | (1) |
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Update Requirements and Communicate Requirements Status |
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402 | (1) |
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Manage Changes to Requirements |
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403 | (1) |
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404 | (1) |
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Domain 5 Solution Evaluation |
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405 | (6) |
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Evaluate Solution Performance |
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406 | (1) |
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Determine Solution Evaluation Approach |
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407 | (2) |
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Evaluate Acceptance Results and Address Defects |
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409 | (1) |
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Obtain Solution Acceptance for Release |
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410 | (1) |
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Evaluate Deployed Solution |
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410 | (1) |
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410 | (1) |
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411 | (1) |
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411 | (1) |
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411 | (1) |
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412 | (1) |
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Suggested Reading and Resources |
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412 | (2) |
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Chapter 12 Tailoring and Final Preparation |
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414 | (16) |
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"Do I Know This Already?" Quiz: Tailoring Section |
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415 | (2) |
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417 | (1) |
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417 | (5) |
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418 | (1) |
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Aspects of Projects That Can Be Tailored |
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419 | (1) |
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How to Tailor the Project Approach |
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420 | (1) |
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Case Study 12-1 Design and Introduction of Portable CT Scanner Products |
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421 | (1) |
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Summary: Project Tailoring Concepts |
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422 | (1) |
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422 | (6) |
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422 | (5) |
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Suggested Plan for Final Review and Study |
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427 | (1) |
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428 | (1) |
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428 | (1) |
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428 | (1) |
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Define Key Terms: Tailoring Section |
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429 | (1) |
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Suggested Reading and Resources |
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429 | (1) |
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Appendix A Answers to the "Do I Know This Already?" Quizzes |
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430 | (6) |
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Appendix B PMI Project Management Process Groups and Processes |
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436 | (2) |
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Appendix C PMBOK 7 Project Performance Domains and Project Management Principles |
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438 | (4) |
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Appendix D PMI Certified Associate in Project Management (CAPM)® Exam Official Cert Guide Updates |
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442 | (2) |
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Appendix E Business Analysis Models and Their Usages |
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444 | (7) |
Glossary |
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451 | (17) |
Index |
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468 | |