Farney explains digital analytics as a different approach to analyzing digital data that describes the use and users of a librarys online content, such as the data on the use of various library websites, electronic resources, online collections,...Lasīt vairāk
The authors apply Six Sigma to continuous library improvement, showing libraries how to use data analytics and data-driven decision making to make their operations more cost-effective and value-added. They explain Six Sigma and its variations; each o...Lasīt vairāk
