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Changing Face Of E-commerce In Asia [Hardback]

Edited by (Indian Inst Of Technology, Bombay, India), Edited by (Symbiosis International Univ, India), Edited by (Keele University, Uk), Edited by (Univ Of Oxford, Uk)
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Asia has been a hub for e-commerce companies in the past decade and the growth trajectory narrates the story of bright future. Its growth has largely impacted the economic, social and technological advancements in every country and contributed to global trade. Nonetheless, the success and failure of e-commerce companies lies on various factors, some of which include product pricing, competition, strategies and business models. However, with surveys in India indicating how sale of counterfeit products remains a significant problem for online shoppers across many e-commerce sites, e-commerce companies claim they are taking tough steps to ensure that counterfeit products do not make their way to customers, by delisting fraud sellers, using tamper-proof packaging and monitoring warehouses. This book aims to unwrap the stories of e-commerce companies in Asia and how they have contributed to the society. It discusses the growth and failures of some e-commerce giants and looks at both theoretical and practical aspects of e-commerce by presenting the issues, challenges and successes of e-commerce businesses. It examines interdisciplinary and transdisciplinary aspects from micro and macro perspectives and links disciplines like strategy, management, entrepreneurship, competitiveness, finance, technology and operations.

About the Editors v
About the Contributors ix
Part 1 Past, Present and Future of E-Commerce
1(40)
Chapter 1 Economies of Scale in E-Commerce Firms
3(14)
Vivek Singh
Rahul Singh
Sourav Kumar
Manish Sinha
Chapter 2 Industry 4.0 and Growth of E-Commerce
17(24)
Tanvi Gupta
Susmita Majumdar
Sonali Bhattacharya
K. Rajagopal
Part 2 Aligning Marketing Activities for E-Commerce
41(110)
Chapter 3 Understanding Customer Needs and Innovation in E-Commerce
43(16)
Senthil Kumar
Srinivas
Sai Krishna
Pratima Sheorey
Gauri Joshi
Chapter 4 Branding and Advertisements in E-Commerce Websites
59(20)
Hariharakrishnan Sethumadhavan
Aviral Bajpai
Satya Prakash Kundan
Vaishali Mahajan
K. Rajagopal
Chapter 5 Customization of Product/Service on E-Commerce Websites
79(18)
Ambika Singh
Aditya G. Inamdar
Ajithakumari R. Kaimal
Vaishali Mahajan
Richa Priya
Chapter 6 Customer Analytics for E-Business Management
97(24)
Amey Bhadkamkar
Komal Garg
Divyanshu Pawaskar
Monica Kunte
Gauri Joshi
Chapter 7 Recommendation System Using Engagement and Social Media Analytics for Indian E-Commerce Giants
121(30)
Anirban Biswas
Pankaj Dutta
Balaji Raman
Part 3 Managing Human Resource in E-Commerce
151(34)
Chapter 8 HR Practices in E-Commerce Industry
153(16)
Monica Kunte
Sanjay Bhattacharya
Pooja Sharma
Chapter 9 Innovation in HR Practices in E-Commerce: A Case Study on Alibaba
169(16)
Sushobhan Sensharma
Sharon Kotagiri
Vivek ShankarNarayan
Netra Neelam
Vmita Sinha
Part 4 Business Operations in E-Commerce Firms
185(110)
Chapter 10 Role of Analytics in E-Commerce Supply Chain Management
187(18)
Prashant Chavan
Kartik Neb
Rohit Shakya
Suhas Ambekar
Chapter 11 Forward and Reverse Logistics in E-Commerce Firms
205(22)
Himanshu
Siddhant Singh Chandel
Kedar Bhagwat
Chapter 12 Warehousing and Facility Location in E-Commerce
227(28)
Chandrima Bhattacharya
Saumya Saurabh
Mainak Sanyal
Manoj Hudnurkar
Chapter 13 Computer Vision Enabled for Corrective Packaging
255(22)
Kumar Saurabh
Tanya Singh
Rahul Hiremath
Chapter 14 Operational Challenges Faced by E-Commerce Industry During COVID-19 Era
277(18)
Kavya Gopakumar
M. Suresh
Pankaj Dutta
Part 5 Information Technology and Analytics in E-commerce
295(94)
Chapter 15 Role of Database Management in E-Commerce Firms
297(18)
Prince Bharadwaj
Sameer Kumar
Ashwin Raj
Manoj Hudnurkar
Chapter 16 Role of Big Data Analytics in E-Commerce
315(24)
Aasif Hussain
Ayushi Pal
Kaumil Adani
Sonali Bhattacharya
Suhas Ambekar
Chapter 17 Cloud Computing and Data Mining in E-Commerce
339(20)
Manasi Kawathekar
Niharika
Rashika Auti
Manoj Hudnurkar
Manish Sinha
Chapter 18 Role of E-Commerce Coupled with Digital Technology During COVID-19 Crisis in Asia
359(30)
Pratistha Chandra
Pankaj Dutta
Chung-Hsing Yeh
Index 389