Chinese is the most spoken language in the world and China has become the dominant source market for many destinations worldwide. Learning a language is the first step to understand another culture. Its time to have a book on Chinese for hospitality and tourism! Both current and future industry professionals would benefit from learning a few sentences from this book. Speak to impress!
-- Cathy Hsu, PhD, Chair Professor, School of Hotel and Tourism Management, The Hong Kong Polytechnic University
There are quite a few beginners books to help foreign visitors who go to visit China. With an increasing number of Chinese visitors coming to the UK and the West, people working in hotels, restaurants, shops, tourist attractions, etc. where Chinese visitors go may want to learn some Chinese in order to provide better service to their Chinese customers. What beginners book would they start with? Hardly any on the market in the past. But they can stop searching now. China Ready! Chinese for Hospitality and Tourism is for them. This textbook covers the most common occasions and situations in places where Chinese visitors may need service and assistance. This user-friendly textbook provides useful phrases and expressions, pinyin and character texts, and, more importantly, cultural awareness tips which would help users of the book to enhance the service and assistance they provide to Chinese visitors.
-- Lianyi Song, Principal Teaching Fellow, Department of East Asian Languages and Cultures, SOAS, University of London
