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Choices & Connections: An Introduction to Communication 2nd ed. [Mīkstie vāki]

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  • Formāts: Paperback / softback, 564 pages, height x width x depth: 233x185x21 mm, weight: 680 g
  • Izdošanas datums: 23-Sep-2016
  • Izdevniecība: Bedford Books
  • ISBN-10: 1319043526
  • ISBN-13: 9781319043520
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  • Formāts: Paperback / softback, 564 pages, height x width x depth: 233x185x21 mm, weight: 680 g
  • Izdošanas datums: 23-Sep-2016
  • Izdevniecība: Bedford Books
  • ISBN-10: 1319043526
  • ISBN-13: 9781319043520
Citas grāmatas par šo tēmu:
Based on decades of teaching experience combined with the latest in research and communication theory, Steve McCornack and Joseph Ortiz’s Choices & Connections, 2e helps students to transform their lives and become more adaptive and versatile communicators. With a focus on the connections that underlie all communication choices—and that the outcomes students experience are deeply connected to the communication choices they make—Choices & Connections, 2e weaves together major communication contexts so that students’ understanding becomes cohesive. Captivating students from page one, the text is highlighted by built-in study tools, innovative video case study activities, and a variety of news, pop culture, and real-life examples—all of which encourage students to apply what they learn to their own their daily communication experiences.
 
When combined with LaunchPad, Choices & Connections, 2e represents a unique print and digital learning suite: the How to Communicate video activities immerse students in challenging, real-life scenarios, and additional videos illustrate communication concepts, and the adaptive quizzing program, LearningCurve, creates a personalized learning experience.
LaunchPad for Choices & Connections, 2e combines an interactive e-book, integrated videos, and ready-made assessment options curated into easy-to-assign units inside one convenient learning program. The second edition LaunchPad also includes new in-class activities for students to further engage with the course material, and with each other.
Preface vii
Part 1 Communication Foundations
1 Introduction to Communication
2(30)
What Is Communication?
4(7)
Defining Communication
5(1)
Why You Communicate
6(1)
Communication Models
7(4)
Studying Communication
11(7)
A Brief History of Communication
12(4)
Types of Communication
16(2)
Communication Competence
18(5)
Understanding Communication Competence
19(3)
Putting Competence into Practice
22(1)
Choices and Connections
23(1)
How To Communicate: Competent Conversations
24(3)
Communication Choices
26(1)
Making Communication Choices: Time for Payback?
27(3)
Communication Connections
28(2)
Chapter Review
30(2)
2 Self and Perception
32(28)
The Nature of Self
34(7)
Self-Awareness
35(1)
Self-Concept
36(1)
Self-Esteem
37(2)
Culture, Gender, and Self
39(2)
Presenting Your Self
41(2)
Creating Faces and Masks
42(1)
Losing Face
42(1)
Maintaining Face
43(1)
Perceiving Others
43(1)
Making Communication Choices: Distorting Online Self-Presentation
44(5)
The Perception Process
45(2)
Attributions and Perceptual Errors
47(2)
Forming Impressions
49(3)
Gestalts
49(2)
Algebraic Impressions
51(1)
Stereotypes
51(1)
Improving Your Perception
52(2)
Perception-Checking
53(1)
Empathy
53(1)
How To Communicate: Empathy for a Group Member
54(4)
Chapter Review
58(2)
3 Mediated Communication
60(26)
What Is Mediated Communication?
62(6)
Types of Mediated Communication
62(1)
Functions of Mediated Communication
63(2)
Characteristics of Mediated Communication
65(3)
Self-Presentation and Mediated Communication
68(2)
Creating Your Online Face
69(1)
How To Communicate: Removing an Embarrassing Post
70(4)
Managing Your Online Face
73(1)
Challenges of Mediated Communication
74(3)
Causes of Mediated Communication Challenges
75(2)
Making Communication Choices: Why Didn't You at Least Text Me?
77(3)
Types of Mediated Communication Challenges
78(2)
Using Mediated Communication Competently
80(4)
Chapter Review
84(2)
4 Understanding Culture
86(28)
What Is Culture?
88(8)
Culture Defined
88(3)
Co-cultures
91(2)
Ingroups and Outgroups
93(1)
Prejudice
94(2)
Cultural Influences on Communication
96(8)
Individualism versus Collectivism
97(2)
High and Low Context
99(1)
Uncertainty Avoidance
99(1)
Emotion Displays
100(2)
Power Distance
102(1)
Views of Time
102(2)
How To Communicate: Adapting to Cultural Differences
104(2)
Creating Intercultural Competence
106(2)
World-Mindedness
107(1)
Making Communication Choices: When a Friend Is Different
108(4)
Attributional Complexity
109(1)
Communication Accommodation
110(2)
Chapter Review
112(2)
5 Verbal Communication
114(22)
The Nature of Verbal Communication
116(3)
Language Is Symbolic
116(1)
Language Is Governed by Rules
117(1)
Language Conveys Meaning
117(1)
Language and Culture Are Intertwined
118(1)
Verbal Communication Skills
119(5)
Create Understandable Messages
120(2)
Use "I" and "We" Language
122(1)
Avoid Gender-Based Presumptions
123(1)
How To Communicate: Disagreement with Family
124(3)
Be Mindful of Cultural Differences
126(1)
Verbal Communication Challenges
127(5)
Prejudiced Language
127(2)
Verbal Aggression
129(1)
Deception
130(2)
Making Communication Choices: Protecting a Friend from Harm
132(2)
Defamation
133(1)
Chapter Review
134(2)
6 Nonverbal Communication
136(28)
Characteristics of Nonverbal Communication
138(4)
Nonverbal Communication Uses Multiple Channels
138(1)
Nonverbal Communication Conveys More Meaning Than Verbal Communication
139(1)
Nonverbal Communication Blends with Verbal Communication
140(1)
Nonverbal Communication Is Influenced by Gender
140(1)
Nonverbal Communication Is Influenced by Culture
141(1)
Types of Nonverbal Communication
142(2)
Body Movement
143(1)
How To Communicate: Perceiving Nonverbal Messages
144(9)
Voice
146(2)
Touch
148(1)
Personal Space
149(1)
Appearance
150(1)
Environmental Features
151(2)
Functions of Nonverbal Communication
153(3)
Conveying Meaning
154(1)
Expressing Emotion
155(1)
Presenting Self
155(1)
Managing Interactions
155(1)
Making Communication Choices: I Wasn't Being Sarcastic!
156(2)
Defining Relationships
157(1)
Strengthening Your Nonverbal Communication Skills
158(4)
Enhancing Your Nonverbal Expressiveness
158(2)
Inhibiting Your Nonverbal Behaviors
160(1)
Checking Your Nonverbal Attributions
160(2)
Chapter Review
162(2)
7 Active Listening
164(26)
The Listening Process
166(8)
Stages of the Listening Process
166(5)
Motives for Listening
171(1)
Multitasking and Listening
172(2)
Listening Styles
174(2)
Four Listening Styles
175(1)
Making Communication Choices: To Multitask or Not, That Is the Question!
176(3)
Gender and Listening Styles
178(1)
Culture and Listening Styles
178(1)
Barriers to Active Listening
179(2)
Selective Listening
179(1)
Pseudo-Listening
180(1)
Aggressive Listening
181(1)
Improving Your Active Listening Skills
181(1)
How To Communicate: Active Listening
182(6)
Manage Your Feedback
184(1)
Adapt Your Listening
185(1)
Recognize the Value of Silence
186(2)
Chapter Review
188(2)
8 Managing Conflict
190(24)
Defining Conflict
192(2)
Conflict Begins with Perception
193(1)
Conflict Involves Clashes between Goals or Actions
193(1)
Conflict Is a Process
194(1)
Selecting an Approach to Conflict
194(6)
Avoidance
195(2)
Accommodation
197(1)
Competition
198(1)
Collaboration
199(1)
Making Communication Choices: I Didn't Lie!
200(2)
How To Communicate: Collaboration in a Conflict
202(4)
Conflict Endings
204(1)
Separation
204(1)
Domination
204(1)
Compromise
205(1)
Integrative Agreements
206(1)
Structural Improvements
206(1)
Barriers to Constructive Conflict
206(6)
Attributional Errors
207(2)
Destructive Messages
209(1)
Cultural Differences
210(2)
Chapter Review
212(2)
Part 2 Interpersonal Communication
9 Principles of Interpersonal Communication
214(26)
What Is Interpersonal Communication?
216(3)
Interpersonal Communication Is Transactional
217(1)
Interpersonal Communication Is Dynamic
218(1)
Interpersonal Communication Is Relational
218(1)
Interpersonal Communication Is lmpactful
218(1)
Why Form Relationships?
219(3)
Proximity
220(1)
Resources
220(1)
Similarity
221(1)
Reciprocal Liking
222(1)
Physical Attractiveness
222(1)
Types of Relationships
222(8)
Romantic Relationships
223(2)
Family Relationships
225(2)
Friendships
227(2)
Workplace Relationships
229(1)
Making Communication Choices: When a Good Friend Changes
230(1)
Relationship Stages
231(3)
Coming Together
231(2)
Coming Apart
233(1)
How To Communicate: Ending a Relationship
234(4)
Chapter Review
238(2)
10 Managing Interpersonal Relationships
240(24)
Self-Disclosure in Relationships
242(6)
Self-Disclosure and Relationship Development
243(2)
Communicating Self-Disclosure
245(1)
Self-Disclosure Skills
246(2)
Making Communication Choices: I Don't Want to Hear This!
248(1)
Managing Relationship Tensions
249(4)
Openness versus Protection
249(2)
Autonomy versus Connection
251(1)
Novelty versus Predictability
252(1)
Sustaining Your Relationships
253(5)
Relational Maintenance
254(3)
Supportive Communication
257(1)
How To Communicate: Relationship Maintenance at Work
258(4)
Chapter Review
262(2)
Part 3 Small Group Communication
11 Small Group Communication
264(26)
Defining Small Groups
266(4)
Characteristics of Small Groups
266(2)
Types of Small Groups
268(1)
Development of Small Groups
268(2)
How Small Groups Communicate
270(4)
Balancing Group Roles
271(3)
How To Communicate: Social Loafing
274(4)
Building Cohesiveness
276(1)
Establishing Positive Norms
276(1)
Sharing Responsibility
276(1)
Managing Physical Space
277(1)
The Self's Influence on Small Group Communication
278(5)
Communication Traits
279(2)
Gender
281(1)
Culture
281(2)
Virtual Groups and Teams
283(1)
Making Communication Choices: You're Not Funny
284(4)
Challenges of Virtual Groups
285(2)
Improving Communication in Virtual Small Groups
287(1)
Chapter Review
288(2)
12 Leadership in Group Communication
290(28)
Perspectives on Leadership
292(4)
Traits View
293(1)
Style View
294(1)
Situational View
295(1)
Functional View
296(1)
Leading with Communication
296(6)
Supporting Gender and Cultural Diversity
298(1)
Creating a Communication Climate
299(1)
Preventing Groupthink
299(2)
Dealing with Conflict
301(1)
How To Communicate: Handling Complaints
302(3)
Leading Problem Solving
305(3)
Structured Problem Solving
306(1)
Group Brainstorming
307(1)
Leading Decision Making
308(2)
Decision by Authority
309(1)
Decision by Majority
309(1)
Making Communication Choices: The Bearer of Bad News
310(2)
Decision by Consensus
311(1)
Leading Meetings
312(4)
Planning Meetings
313(1)
Conducting Meetings
313(2)
Following Up On/Evaluating Meetings
315(1)
Chapter Review
316(2)
Part 4 Public Communication
13 Preparing Your Speech
318(28)
Preparing Your Speech: Five Steps
320(2)
Choosing Your Speech Topic
322(4)
Identifying Your General Purpose
323(1)
Considering Speech Topics
323(2)
Deciding on Your Topic
325(1)
Analyzing Your Audience
326(4)
Understanding Your Audience
327(3)
Making Communication Choices: Speaking Your Mind
330(2)
Developing Your Audience Analysis
331(1)
Writing Your Specific Purpose Statement
332(1)
Planning Your Research Strategy
332(4)
Identifying Your Information Needs
332(2)
Drawing on Your Personal Knowledge
334(1)
Talking with Librarians
334(1)
Documenting Your Research Findings
334(2)
Conducting Your Research
336(2)
Primary and Secondary Resources
336(1)
Internet Resources
337(1)
How To Communicate: Oral Citations
338(6)
Library Resources
340(1)
Interpersonal Resources
341(1)
Evaluating Your Resources
341(3)
Chapter Review
344(2)
14 Composing Your Speech
346(32)
Developing Your Speech Thesis
348(1)
Identifying and Supporting Your Main Points
349(6)
Identifying Your Main Points
350(2)
Supporting Your Main Points
352(3)
Organizing Your Speech
355(1)
Making Communication Choices: But the Video Went Viral!
356(5)
Selecting an Organizational Pattern
357(2)
Using Connectives
359(1)
Keeping Listeners Engaged
360(1)
Introducing and Concluding Your Speech
361(1)
How To Communicate: Elevator Speeches
362(6)
Introducing Your Speech
365(2)
Concluding Your Speech
367(1)
Putting It All Together: Speech Outlines
368(8)
Preparation Outline
368(1)
Delivery Outline
369(7)
Chapter Review
376(2)
15 Delivering Your Speech
378(28)
Speech Delivery Modes
380(3)
Impromptu Speaking
380(1)
Manuscript Speaking
381(2)
Extemporaneous Speaking
383(1)
Managing Your Speech Delivery
383(7)
Conveying Immediacy
384(3)
Projecting a Powerful Speech Style
387(3)
Making Communication Choices: This Is How I Talk
390(5)
Managing Your Delivery in Online Speeches
391(1)
Managing Speech Anxiety
392(3)
Choosing and Using Presentation Aids
395(3)
Types of Presentation Aids
395(2)
Tips for Using Presentation Aids
397(1)
How To Communicate: Delivering a Speech
398(2)
Evaluating Speeches and Managing Feedback
400(4)
Giving Effective Feedback
401(2)
Using Feedback to Improve Your Speech Performance
403(1)
Chapter Review
404(2)
16 Informative Speaking
406(26)
What Is Informative Speaking?
408(4)
Functions of Informative Speeches
408(1)
Specific Purposes for Informative Speeches
409(1)
Informative versus Persuasive Speaking
410(2)
Types of Informative Speeches
412(6)
Expository Presentations
413(1)
Process or Demonstration Presentations
414(1)
Narrative Presentations
415(1)
Comparison/Contrast Presentations
416(2)
How To Communicate: Responding to Audience Questions
418(2)
Guidelines for Informative Speaking
420(2)
Choose a Topic You Care About
421(1)
Capture-and Hold-Your Listeners' Attention
421(1)
Making Communication Choices: Some Things Are Better Left Unsaid
422(4)
Use Everyday Language
423(1)
Make Your Speech Understandable
423(1)
Help Your Audience Remember Your Message
424(2)
Sample Informative Speech: Social Media, Social Identity, and Social Causes
426(4)
Chapter Review
430(2)
17 Persuasive Speaking
432
What Is Persuasive Speaking?
434(7)
Types of Persuasive Speeches
435(1)
Audience Analysis for Persuasive Speeches
436(5)
Organizing and Supporting Persuasive Speeches
441(5)
Organizing Persuasive Speeches
442(3)
Reasoning for Persuasive Speeches
445(1)
Making Communication Choices: Do or Die: Using Scare Tactics to Persuade Others
446(3)
Avoiding Fallacies
448(1)
Appealing to Your Audience's Needs and Emotions
449(4)
Connecting to Your Audience's Needs
450(1)
Providing Testimony and Stories
451(1)
Using Descriptive Language
452(1)
Guidelines for Persuasive Speaking
453(1)
Establish Goodwill with Your Audience
453(1)
Keep Your Specific Purpose Realistic
453(1)
How To Communicate: Emotional Appeals
454(4)
Decide How to Present Your Issue
456(1)
Maintain High Ethical Standards
456(2)
Sample Persuasive Speech: Becoming a Socially Conscious Consumer
458(4)
Chapter Review
462
Appendix Interviewing A-1
What Is Interviewing?
A-2
Types of Interviews
A-3
Preparing for an Interview A4
Essential Communication Skills for Interviewing
A-7
Being an Active Listener
A-7
Building Rapport and Demonstrating Cooperation
A-8
Using Mediated Communication during Interviews
A-9
Information Interviewing
A-10
Preparing for an Information Interview
A-11
Managing an Information Interview
A-13
Employment Selection Interviewing
A-14
Preparing for an Employment Selection Interview
A-14
Making Communication Choices: Well...to Be Totally Honest with You
A-20
Managing an Employment Selection Interview
A-22
How To Communicate: Managing Stress Questions
A-24
Appendix Review
A-28
Glossary G-1
References R-1
Index I-1
Pop Quiz Answers Q-1