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Co-Creation and Smart Cities: Looking Beyond Technology [Hardback]

(University of Twente, The Netherlands), (SMIT-Vrije Universiteit Brussel, Belgium), (University of Twente, The Netherlands)
  • Formāts: Hardback, 144 pages, height x width x depth: 229x152x11 mm, weight: 298 g
  • Sērija : Emerald Points
  • Izdošanas datums: 15-Nov-2021
  • Izdevniecība: Emerald Publishing Limited
  • ISBN-10: 1800436033
  • ISBN-13: 9781800436039
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  • Hardback
  • Cena: 65,11 €
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  • Formāts: Hardback, 144 pages, height x width x depth: 229x152x11 mm, weight: 298 g
  • Sērija : Emerald Points
  • Izdošanas datums: 15-Nov-2021
  • Izdevniecība: Emerald Publishing Limited
  • ISBN-10: 1800436033
  • ISBN-13: 9781800436039
Citas grāmatas par šo tēmu:
Co-creation and Smart Cities: Looking Beyond Technology highlights a more robust value-based perspective on public service development and delivery, helping structure co-creation processes that foster responsible innovation and a systemic, value-based approach to sustainable urban development.

The authors contend that co-creation can be used to achieve sustainable solutions that benefit everyone in planning public service design and delivery for contemporary and future cities and can address environmental, economic, and social problems through sustainable urban development. They discuss co-creation in relation to similar concepts like co-production, co-design, and user-driven innovation, as well as the relationship between citizens and public service organizations in city governments and the challenges of these organizations when starting a co-creation project; guiding principles for enacting co-creation with citizens to design cities; tools for co-creation; examples of co-creation projects; and the organizational transformation of city administrations in relation to co-creation. Distributed in North America by Turpin Distribution. Annotation ©2022 Ringgold, Inc., Portland, OR (protoview.com)

Co-creation and Smart Cities: Looking Beyond Technology highlights a more robust value-based perspective on public service development and delivery, helping structure co-creation processes that foster responsible innovation and a systemic, value-based approach to sustainable urban development.



Cities are possibly the most dynamic and important administrative units today. Cities play big roles in addressing many of the complex challenges the world is facing today, including climate change, public health, and migration. This places pressure on public administration and the public sector, to do more with less, particularly at the local level where government services have the most direct impact on people's everyday lives as well as paradigmatic societal shifts associated with the rise of platform economies and new consumption patterns which transform public service delivery whilst changing public expectations.

Co-creation and Smart Cities: Looking Beyond Technology highlights ways to meet these new demands with a more robust value-based perspective on public service development and delivery, specifically via co-creation. Co-creation is a way to plan, execute and evaluate public service design and delivery for contemporary cities, a valid means to support the ‘balancing act’ of promoting efficient and cost-effective governance. Built on insights gained through years of experience with and research on co-creation, as well as testimonials from practitioners, this volume presents collaborative and innovative solutions associated with smart city ideals, while continuing to develop a citizen-centric focus that is sustainable over time.

Co-creation and Smart Cities helps structure co-creation processes that foster responsible innovation and a systemic, value-based approach to sustainable urban development. This title will be of interest to government officials, researchers and bottom-up communities looking to implement methods for co-creation within cities.



Cities are possibly the most dynamic and important administrative units today. Cities play big roles in addressing many of the complex challenges the world is facing today, including climate change, public health, and migration. This places pressure on public administration and the public sector, to do more with less, particularly at the local level where government services have the most direct impact on people's everyday lives as well as paradigmatic societal shifts associated with the rise of platform economies and new consumption patterns which transform public service delivery whilst changing public expectations. Co-creation and Smart Cities: Looking Beyond Technology highlights ways to meet these new demands with a more robust value-based perspective on public service development and delivery, specifically via co-creation. Co-creation is a way to plan, execute and evaluate public service design and delivery for contemporary cities, a valid means to support the ‘balancing act’ of promoting efficient and cost-effective governance. Built on insights gained through years of experience with and research on co-creation, as well as testimonials from practitioners, this volume presents collaborative and innovative solutions associated with smart city ideals, while continuing to develop a citizen-centric focus that is sustainable over time. Co-creation and Smart Cities helps structure co-creation processes that foster responsible innovation and a systemic, value-based approach to sustainable urban development. This title will be of interest to government officials, researchers and bottom-up communities looking to implement methods for co-creation within cities.
List of Figures
vii
About the Authors ix
Acknowledgements xi
Chapter 1 Introduction
1(10)
Chapter 2 Co-creation and the City
11(16)
Chapter 3 Design Principles for Co-creating in and with Cities
27(16)
Chapter 4 Tools and Methods for Value Co-creation
43(16)
Chapter 5 Co-creation in Cities: A Set of Testimonials
59(16)
Chapter 6 Organisations in Transition
75(22)
Afterword 97(2)
References 99(30)
Index 129
Shenja van der Graaf (PhD) is an Assistant Professor of Communication Science at the University of Twente (UT) in The Netherlands.



Le Anh Nguyen Long (PhD) is an Assistant Professor of Public Administration at the University of Twente (UT) in The Netherlands.



Carina Veeckman is a senior researcher and project manager at imec, SMIT-Vrije Universiteit Brussel (VUB) in Belgium.