Introduction: Can We Talk? |
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xiii | |
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Find the right words when discussing what matters most |
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Section 1 Listen---and Be Heard Have Productive and Balanced Conversations |
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1 Four Conversations Every Overwhelmed Working Parent Should Have |
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3 | (8) |
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With your boss, your children, your partner, and yourself |
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2 Set Boundaries, Foil Boundary Predators, And Say No |
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11 | (10) |
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Scripts to help you draw the line---and stand behind it |
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3 What Great Listeners Actually Do |
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21 | (8) |
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Using your "listening ears" is not enough |
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4 How To Listen When Your Communication Styles Don't Match |
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29 | (8) |
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Have better conversations with venters, belaborers, and condescenders |
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5 Be Someone Others Can Confide In |
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37 | (8) |
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Section 2 Use Your Words Turn Adversarial Conversations into Civil Discourse |
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6 How To Make Sure You're Heard In A Difficult Conversation |
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45 | (8) |
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Grown-ups shouldn't point fingers or call people names, either |
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7 Eight Ways To Get A Difficult Conversation Back On Track |
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53 | (10) |
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Reframe to see a partner, not an opponent |
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8 When To Skip A Difficult Conversation |
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63 | (8) |
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Twelve questions to help you consider what to say---or whether to delay |
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Section 3 Mentioning the Unmentionables Tough Discussions at Work |
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9 Communicating Through A Personal Crisis |
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71 | (8) |
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How---and how much---to disclose |
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10 When You Need To Take Time Off Work For Mental Health Reasons |
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79 | (8) |
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It's much harder to talk about than carpal tunnel surgery |
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11 Asking For An Extended Leave For A Family Issue |
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87 | (14) |
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Adopt a problem-solving approach |
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Section 4 Table Talk Tough Discussions with Your Family |
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12 How To Negotiate With Your Kids |
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101 | (10) |
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When they all seem to be lawyers-in-training |
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13 Help Your Partner Cope With Work Stress |
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111 | (8) |
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Lighten the load of bad bosses, looming layoffs, and crazy-making clients |
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14 What You Should Tell Your Kids About Finding A Career |
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119 | (10) |
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And a few things you definitely shouldn't say |
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Section 5 If You Can't Say Something Nice ...Keep Your Self-Talk Positive |
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15 How To Talk To Yourself With Compassion |
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129 | (10) |
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Hush harsh inner dialogue |
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16 Make Peace With Your Inner Critic |
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139 | (10) |
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Don't let fear and self-doubt have the last word |
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17 Being A Parent Made Me A Better Manager, And Vice Versa |
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149 | (6) |
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Our children are our best and most honest judges |
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Notes |
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155 | (4) |
About the Contributors |
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159 | (8) |
Index |
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167 | |