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E-grāmata: Communication and Organizational Culture: A Key to Understanding Work Experiences

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  • Formāts: EPUB+DRM
  • Izdošanas datums: 03-Nov-2010
  • Izdevniecība: SAGE Publications Inc
  • Valoda: eng
  • ISBN-13: 9781483360157
  • Formāts - EPUB+DRM
  • Cena: 82,09 €*
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  • Formāts: EPUB+DRM
  • Izdošanas datums: 03-Nov-2010
  • Izdevniecība: SAGE Publications Inc
  • Valoda: eng
  • ISBN-13: 9781483360157

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A clear and concise introduction to the different approaches to studying organizational culture





Joann Keyton introduces the basic elementsassumptions, values, and artifactsof organizational culture, draws on communication and management research findings, and integrates practical applications throughout the text. The book helps students to identify and read organizational culture through different lenses, create cultural interpretations, and ultimately make informed work and employment decisions.

Key Features





Offers a communication perspective: The focus on communication practices and processes helps students understand how they can influence the organization culture Synthesizes the research: By bringing together research sources from across many disciplines, Keyton provides a unique analysis of the organizational culture literature Provides a multi-perspective view of organizational culture: Perspectives covered include symbolic performance, narrative reproduction, textual reproduction, management, and power and politics Concludes with a practical "Culture Toolkit": The toolkit provides quantitative and qualitative techniques for conducting analyzes of organizational culture NEW! The Second Edition examines how organizational culture is shaped by communication technology and globalization, provides more international examples, and includes a new section on mergers and acquisitions

This is an ideal text for upper-division undergraduates and graduate-level courses in Organizational Communication and related courses in departments of business and management, psychology, communication studies, and sociology.

Recenzijas

"The book has good group activities and concepts, good overview of communication strategies and principles." -- Mary Ellen Muesing

Acknowledgments vii
Section 1 Positioning Organizational Culture
1(34)
Introduction
1(3)
What is an Organization?
4(7)
What is Organizational Communication?
11(5)
What is Culture?
16(3)
What is Organizational Culture?
19(6)
Assumptions
25(2)
Integration of Artifacts, Values, and Assumptions
27(1)
Organizational Culture and You
28(2)
Feature: Does Organizational Culture Really Matter?
30(2)
Summary
32(3)
Section 2 Unpacking Organizational Culture
35(42)
Core Characteristics of Organizational Culture
35(5)
Communicating Culture
40(13)
The Structure of Organizational Culture
53(4)
A Divided View of Organizational Culture
57(7)
Cultural Consensus and Division
64(5)
What Organizational Culture is Not
69(2)
Feature: Organizational Culture or Organizational Climate?
71(2)
Myths About Organizational Culture
73(1)
Summary
74(3)
Section 3 Lenses for Understanding Organizational Culture
77(50)
The Development of the Organizational Culture Construct
78(5)
The Lens of Symbolic Performance
83(5)
The Lens of Narrative Reproduction
88(4)
The Lens of Textual Reproduction
92(2)
The Lens of Management
94(7)
Feature: The Two Sides of Managerial Views
101(1)
The Lens of Power and Politics
102(11)
The Lens of Technology
113(5)
The Lens of Globalization
118(6)
Summary
124(3)
Section 4 Developing, Managing, and Changing Organizational Culture
127(40)
Culture Formation
128(1)
Cultural Maintenance
129(1)
Cultural Change in Organizations
130(11)
Feature: Two Levels for Addressing Cultural Change
141(1)
Creating a Vision of the Organization and Its Culture
142(3)
Socializing New Employees to the Culture
145(3)
Leadership and Organizational Culture
148(6)
Personal, Professional, and Organizational Ethics
154(6)
Can Organizational Culture Be Managed?
160(5)
Summary
165(2)
The Culture Toolkit: Methods for Exploring Organizational Culture
167(32)
Steps in Conducting a Cultural Analysis
170(5)
Cultural Tools
175(20)
Putting It All Together
195(2)
Summary
197(2)
Appendix 199(2)
References 201(16)
Index 217(6)
About the Author 223
Joann Keyton (Ph.D., The Ohio State University, 1987) is Professor of Communication at North Carolina State University. Specializing in group and organizational communication, her current research interests are relationship issues and interdisciplinary collaboration in organizational teams, the communication processes that constitute work, organizational culture, and sexual harassment. Her research has been published in Business Communication Quarterly, Communication Theory, Group Dynamics, Human Factors, Journal of Applied Communication Research, Journal of Leadership and Organizational Studies Management Communication Quarterly, Small Group Research, Southern Journal of Communication, Western Journal of Communication, and Communication Yearbook and numerous edited collections. She has published texts on group communication (Oxford) and research methods (McGraw-Hill), as well as an organizational communication case book (with Pam Shockley-Zalabak; Oxford). Professor Keyton has served on the editorial boards of Communication Monographs, Communication Studies, Journal of Applied Communication Research, Small Group Research, and Southern Communication Journal. She served as editor of the Journal of Applied Communication Research, volumes 3133; and was the founding editor of Communication Currents, volumes 1-5. She currently serves as editor of Small Group Research.