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CompTIA Aplus Certification All-in-One Exam Guide, Tenth Edition (Exams 220-1001 & 220-1002) 10th edition [Mīkstie vāki]

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  • Formāts: Paperback / softback, 1568 pages, height x width x depth: 236x196x64 mm, weight: 2418 g, 788 Illustrations
  • Izdošanas datums: 29-Mar-2019
  • Izdevniecība: McGraw-Hill Education
  • ISBN-10: 1260454037
  • ISBN-13: 9781260454031
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CompTIA Aplus Certification All-in-One Exam Guide, Tenth Edition (Exams 220-1001 & 220-1002) 10th editionPalielināt
  • Formāts: Paperback / softback, 1568 pages, height x width x depth: 236x196x64 mm, weight: 2418 g, 788 Illustrations
  • Izdošanas datums: 29-Mar-2019
  • Izdevniecība: McGraw-Hill Education
  • ISBN-10: 1260454037
  • ISBN-13: 9781260454031
Citas grāmatas par šo tēmu:
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This bestselling on-the-job reference and test preparation guide has been fully revised for the new 2019 CompTIA A+ exam objectives

This fully revised and updated resource offers complete coverage of the latest release of CompTIA A+ exams 220-1001 & 220-1002. You'll find learning objectives at the beginning of each chapter, exam tips, practice exam questions, and in-depth explanations. Designed to help you pass the CompTIA A+ exams with ease, this definitive guide also serves as an essential on-the-job IT reference.

Covers all exam topics, including how to:

•Work with CPUs, RAM, BIOS, motherboards, power supplies, and other personal computer components
•Install, configure, and maintain hard drives
•Manage input devices and removable media
•Set up, upgrade, and maintain all versions of Windows
•Troubleshoot and fix computer problems
•Install printers and other peripherals
•Configure and secure mobile devices
•Connect to the Internet
•Set up wired and wireless networks
•Protect your personal computer and your network
•Implement virtualization and cloud-based technologies

Online content includes:

•Practice exams for 1001 & 1002
•More than one hour of free video training
•TotalSim simulations of performance-based questions
•Mike Meyers’ favorite PC tools and utilities




Acknowledgments xxvii
Introduction xxix
Chapter 1 Safety and Professionalism 1(28)
1002
1(25)
The Professional Tech
1(5)
Appearance
2(1)
The Traits of a Tech
3(3)
Effective Communication
6(5)
Assertive Communication
6(1)
Respectful Communication
7(1)
Getting Answers
8(2)
Expectations and Follow-up
10(1)
Be Prepared!
11(15)
Electrostatic Discharge (ESD)
11(1)
Antistatic Tools
12(3)
Electromagnetic Interference (EMI)
15(1)
Radio Frequency Interference (RFI)
15(1)
Physical Tools
16(1)
Personal Safety
17(2)
Troubleshooting Methodology
19(7)
Review
26(3)
Questions
26(2)
Answers
28(1)
Chapter 2 The Visible Computer 29(50)
Historical/Conceptual
30(7)
The Computing Process
30(7)
The Computing Parts
32(3)
Stages
35(1)
Why the Process Matters to Techs
36(1)
Breaking It Down
37(1)
1001
37(5)
Computing Hardware
37(5)
1002
42(33)
Computing Software
42(33)
Common Operating System Functions
42(1)
User Interfaces
43(12)
File Structures and Paths
55(4)
The Tech Launch Points
59(16)
Review
75(4)
Questions
75(2)
Answers
77(2)
Chapter 3 CPUs 79(54)
Historical/Conceptual
79(17)
CPU Core Components
79(11)
The Man in the Box
80(3)
Registers
83(2)
Clock
85(4)
Back to the External Data Bus
89(1)
Memory
90(6)
Memory and RAM
90(2)
Address Bus
92(4)
1001
96(32)
Modern CPUs
96(18)
Developers
97(4)
Technology
101(13)
Selecting and Installing CPUs
114(12)
Selecting a CPU
114(2)
Installation Issues
116(10)
Troubleshooting CPUs
126(3)
Symptoms of Overheating
126(1)
Catastrophic Failure
127(1)
Beyond A+
128(1)
Intel Core M
128(1)
Review
129(4)
Questions
129(2)
Answers
131(2)
Chapter 4 RAM 133(36)
Historical/Conceptual
134(7)
Understanding DRAM
134(5)
Organizing DRAM
135(1)
Practical DRAM
135(2)
DRAM Sticks
137(2)
Consumer RAM
139(1)
Types of RAM
139(2)
S DRAM
139(2)
RDRAM
141(1)
1001
141(24)
DDR SDRAM
141(3)
DDR2
144(1)
DDR3
144(2)
DDR3L/DDR3U
146(1)
DDR4
146(1)
RAM Variations
147(3)
Working with RAM
150(12)
Do You Need More RAM?
150(7)
Getting the Right RAM
157(2)
Installing DIMMs
159(2)
Installing SO-DIMMs in Laptops
161(1)
Troubleshooting RAM
162(3)
Review
165(4)
Questions
165(2)
Answers
167(2)
Chapter 5 Firmware 169(36)
1001
169(33)
We Need to Talk
169(8)
Talking to the Keyboard
173(1)
BIOS
174(3)
CMOS and RTC
177(13)
Typical System Setup Utility
178(1)
Graphical UEFI System Setup Utility
179(4)
Text-Based UEFI Intel-Based Setup Utility
183(5)
Other BIOS Security Settings
188(1)
Exiting and Saving Settings
189(1)
Option ROM and Device Drivers
190(3)
Option ROM
190(2)
Device Drivers
192(1)
BIOS, BIOS, Everywhere!
193(1)
Power-On Self Test (POST)
193(4)
Before and During the Video Test: The Beep Codes
193(1)
Text Errors
194(1)
POST Cards
194(1)
The Boot Process
195(2)
Care and Feeding of BIOS/UEFI and CMOS
197(5)
Default/Optimized Settings
197(1)
Clearing CMOS RTC RAM
197(2)
Losing CMOS RTC Settings
199(1)
Flashing the ROM
200(2)
Review
202(3)
Questions
202(2)
Answers
204(1)
Chapter 6 Motherboards 205(44)
Historical/Conceptual
206(3)
How Motherboards Work
206(3)
Form Factors
207(2)
1001
209(36)
Chipset
213(2)
Standard Components
215(1)
Additional Components
215(3)
Expansion Bus
218(16)
Structure and Function of the Expansion Bus
218(2)
PCI
220(1)
Mini-PCI
221(1)
PCI Express
221(2)
Installing Expansion Cards
223(8)
Troubleshooting Expansion Cards
231(3)
Upgrading and Installing Motherboards
234(7)
Choosing the Motherboard and Case
234(3)
Installing the Motherboard
237(4)
Troubleshooting Motherboards
241(4)
Symptoms
241(1)
Techniques
242(1)
Options
243(2)
Review
245(4)
Questions
245(2)
Answers
247(2)
Chapter 7 Power Supplies 249(40)
Historical/Conceptual
250(2)
Understanding Electricity
250(2)
1001
252(5)
Powering the PC
252(10)
Supplying AC
253(4)
1002
257(5)
1001
262(22)
Supplying DC
262(12)
Installing and Maintaining Power Supplies
274(7)
Installing
274(2)
Cooling
276(5)
Troubleshooting Power Supplies
281(3)
No Motherboard
282(1)
Switches
283(1)
When Power Supplies Die Slowly
283(1)
Fuses and Fire
283(1)
Beyond A+
284(1)
Modular Power Supplies
284(1)
Temperature and Efficiency
285(1)
Review
285(4)
Questions
285(2)
Answers
287(2)
Chapter 8 Mass Storage Technologies 289(34)
Historical/Conceptual
289(2)
How Hard Drives Work
289(2)
Magnetic Hard Drives
290(1)
1001
291(28)
Solid-State Drives
292(3)
Hybrid Hard Drives
295(1)
Connecting Mass Storage
295(9)
PATA
297(1)
SATA
298(3)
eSATA and Other External Drives
301(1)
Refining Mass Storage Communication
302(2)
Protecting Data with RAID
304(8)
RAID
307(1)
Implementing RAID
308(1)
Software Versus Hardware
309(2)
Dedicated RAID Boxes
311(1)
Installing Drives
312(7)
Choosing Your Drive
312(1)
PATA Drive Installation
313(1)
Cabling SATA Drives
314(1)
Connecting Solid-State Drives
315(1)
BIOS Support: Configuring CMOS and Installing Drivers
316(3)
Troubleshooting Hard Drive Installation
319(1)
Review
319(4)
Questions
319(2)
Answers
321(2)
Chapter 9 Implementing Mass Storage 323(68)
Historical/Conceptual
323(3)
Hard Drive Partitions
324(2)
1002
326(53)
Master Boot Record
327(3)
Dynamic Disks
330(1)
GUID Partition Table
331(2)
Other Partition Types
333(1)
When to Partition
333(2)
Partition Naming Problems
335(1)
Hard Drive Formatting
336(13)
File Systems in Windows
337(1)
FAT32
337(8)
NTFS
345(3)
exFAT
348(1)
File Systems in macOS
349(1)
File Systems in Linux
349(1)
The Partitioning, Formatting, and Pooling Process
349(25)
Bootable Media
350(1)
Partitioning and Formatting with the Installation Media
351(3)
Disk Management
354(16)
Formatting a Partition
370(1)
Storage Spaces
371(3)
Maintaining and Troubleshooting Hard Drives
374(13)
Maintenance
374(5)
1001
379(5)
Troubleshooting Hard Drive Implementation
379(5)
Beyond A+
384(3)
Third-Party Partition Tools
385(2)
Review
387(4)
Questions
387(2)
Answers
389(2)
Chapter 10 Essential Peripherals 391(50)
1001
391(46)
Supporting Common Ports
391(11)
Serial Ports
391(1)
USB Ports
392(8)
FireWire Ports
400(1)
Thunderbolt Ports
400(1)
General Port Issues
401(1)
Common Peripherals
402(23)
Keyboards
403(2)
Pointing Devices
405(2)
Biometric Devices
407(2)
Smart Card Readers
409(1)
Barcode/QR Scanners
409(1)
Touch Screens
410(1)
KVM Switches
410(2)
Game Controllers and Joysticks
412(1)
Digitizers
413(3)
Multimedia Devices and Formats
416(9)
Storage Devices
425(12)
Flash Memory
425(5)
Optical Media
430(7)
Review
437(4)
Questions
437(2)
Answers
439(2)
Chapter 11 Building a PC 441(46)
1001
441(14)
Specialized PCs
441(14)
Prerequisites to Building
441(2)
Custom PCs for Specific Jobs
443(1)
Standard Thick Clients
443(2)
Thin Clients
445(1)
Virtualization Workstation
446(1)
Gaming PC
447(2)
Graphics/CAD/CAM Design Workstation
449(1)
Audio/Video Editing Workstation
449(2)
Network Attached Storage Devices
451(4)
1002
455(27)
Installing and Upgrading Windows
455(22)
Media Sources
455(2)
Types of Installation
457(4)
The OS Installation Process
461(14)
Troubleshooting Installation Problems
475(2)
Post-Installation Tasks
477(6)
Patches, Service Packs, and Updates
477(1)
Upgrading Drivers
477(1)
Restoring User Data Files (If Applicable)
477(1)
Install Essential Software
478(1)
Migrating and Retiring Systems
478(4)
No Installation Is Perfect
482(1)
Beyond A+
482(1)
Privacy Concerns with Windows 10
482(1)
Review
483(4)
Questions
483(2)
Answers
485(2)
Chapter 12 Windows Under the Hood 487(40)
1002
487(37)
Registry
487(5)
Accessing the Registry
488(1)
Registry Components
488(2)
Talkin' Registry
490(1)
Manual Registry Edits
491(1)
Command-Line Registry Editing Tools
492(1)
The Boot Process
492(1)
Applications, Processes, and Services
493(28)
Task Manager
494(22)
Resource Monitor
516(1)
Performance Tools
517(4)
Tools for Programmers
521(3)
Component Services
521(1)
Data Sources
522(2)
Review
524(3)
Questions
524(1)
Answers
525(2)
Chapter 13 Users, Groups, and Permissions 527(48)
1002
528(44)
Authentication with Users and Groups
528(16)
User Accounts
528(1)
Passwords
529(2)
Groups
531(1)
Standard User and Elevated Privileges
532(1)
Configuring Users and Groups in Windows
533(11)
Authorization Through NTFS
544(9)
NTFS Permissions
544(3)
Inheritance
547(1)
Permission Propagation
548(2)
Techs and Permissions
550(1)
Permissions in Linux and macOS
550(3)
Sharing Resources Securely
553(10)
Sharing Folders and Files
554(4)
Locating Shared Folders
558(1)
Administrative Shares
559(1)
Protecting Data with Encryption
559(4)
Beyond Sharing Resources
563(9)
Security Policies
563(1)
User Account Control
564(4)
How UAC Works
568(1)
UAC in Modern Windows
569(3)
Review
572(3)
Questions
572(2)
Answers
574(1)
Chapter 14 Maintaining and Optimizing Operating Systems 575(52)
1002
576(47)
Maintaining Operating Systems
576(24)
Patch Management
576(8)
Managing Temporary Files in Windows
584(1)
Registry Maintenance
585(1)
Disk Maintenance Utilities
586(3)
Scheduling Maintenance
589(3)
Controlling Autostarting Software
592(3)
Handy Windows Administration Tools
595(5)
Optimizing Operating Systems
600(13)
Installing and Removing Software
600(9)
Installing and Optimizing a Device
609(2)
Performance Options
611(2)
Preparing for Problems
613(10)
Backing Up Personal Data
613(6)
System Restore in Windows
619(4)
Review
623(4)
Questions
623(2)
Answers
625(2)
Chapter 15 Working with the Command-Line Interface 627(54)
1002
628(50)
Deciphering the Command-Line Interface
628(10)
Shells
629(1)
Accessing the Command-Line Interface in Windows
629(2)
Accessing the Command-Line Interface in macOS and Linux
631(2)
The Command Prompt
633(1)
Closing the Terminal
633(1)
File Formats and Filenames
633(2)
Drives and Folders
635(3)
Mastering Fundamental Commands
638(13)
Structure: Syntax and Switches
638(1)
Viewing Directory Contents: dir and is
639(2)
Changing Directory Focus: The cd Command
641(2)
Moving Between Drives
643(1)
Making Directories: The md/mkdir Command
644(2)
Removing Directories: The rd/rmdir Command
646(2)
Running a Program in Windows
648(1)
Running a Program in macOS and Linux
648(3)
Working with Files
651(6)
Using Wildcards to Locate Files
651(2)
Deleting Files
653(1)
Copying and Moving Files
654(2)
Pruning and Grafting Folder Trees
656(1)
Assorted Windows Commands
657(6)
chkdsk (/f /r)
658(1)
format
658(1)
hostname
659(1)
gpupdate
659(1)
gpresult
659(1)
sfc
660(1)
shutdown
660(1)
Using Special Keys in Windows
661(1)
PowerShell
662(1)
Assorted macOS and Linux Commands
663(9)
ifconfig
663(1)
iwconfig
664(1)
ps
665(1)
grep
666(1)
apt-get/APT
667(1)
vi
668(2)
dd
670(1)
shutdown
671(1)
passwd
671(1)
Scripting
672(6)
Script Types and Languages
673(1)
Anatomy of a Script
673(4)
Environment Variables
677(1)
Review
678(3)
Questions
678(2)
Answers
680(1)
Chapter 16 Troubleshooting Operating Systems 681(56)
1002
682(52)
Failure to Boot
682(21)
Failure to Boot: Hardware or Configuration
682(1)
Failure to Boot: Windows
683(20)
Failure to Boot: Linux
703(1)
Failure to Start Normally
703(21)
Device Drivers
704(2)
Registry
706(1)
Advanced Startup Options
707(3)
Rebuild Windows Profiles
710(3)
Troubleshooting Tools
713(7)
More Control Panel Tools
720(4)
Application Problems
724(10)
Application Installation Problems
725(1)
Problems with Uninstalling
726(1)
Compatibility
727(3)
Missing File or Incorrect File Version
730(1)
Unresponsive Apps
730(1)
Application Crashes
731(1)
Volume Shadow Copy Service and System Protection
732(2)
Review
734(3)
Questions
734(2)
Answers
736(1)
Chapter 17 Display Technologies 737(62)
Video Displays
738(4)
LCD Monitors
738(1)
Historical/Conceptual
738(4)
1001
742(26)
Projectors
750(3)
VR Headsets
753(1)
Common Monitor Features
754(6)
Display Adapters
760(6)
Motherboard Slot
760(2)
Graphics Processor
762(1)
Video Memory
763(2)
Integrated GPUs
765(1)
Connector Types and Associated Cables
765(1)
Installing and Configuring Video
766(20)
Software
768(1)
1002
768(13)
Working with Drivers
778(3)
Historical/Conceptual
781(5)
3-D Graphics
781(5)
1002
786(7)
Troubleshooting Video
787(6)
Troubleshooting Video Cards and Drivers
787(2)
Troubleshooting Monitors
789(3)
Troubleshooting Projectors
792(1)
Beyond A-F
793(3)
Additional Display Topics
793(3)
MicroLED
794(1)
High Dynamic Range
794(1)
Adaptive Sync
795(1)
Video Modes
795(1)
eGPUs
795(1)
Review
796(3)
Questions
796(2)
Answers
798(1)
Chapter 18 Essentials of Networking 799(34)
1001
799(4)
Roles Hosts Play in Networks
799(4)
Historical/Conceptual
803(1)
Networking Technologies
803(1)
1001
804(26)
Frames and NICs
804(3)
Ethernet
807(3)
Ethernet with Twisted Pair
810(2)
Ethernet with Alternative Connections
812(3)
Implementing Ethernet
815(15)
The Typical LAN
816(1)
Structured Cabling
817(12)
Going Wide
829(1)
Review
830(3)
Questions
830(2)
Answers
832(1)
Chapter 19 Local Area Networking 833(62)
1001/1002
834(58)
TCP/IP
834(20)
Network Addressing with IPv4
834(6)
TCP/UDP
840(9)
Network Addressing with IPv6
849(5)
Installing and Configuring a Wired Network
854(30)
Installing a NIC
855(3)
Configuring IP Addressing
858(1)
Connecting to a Switch
858(2)
Sharing and Security
860(1)
Network Shares
861(1)
Network Organization
861(23)
Troubleshooting Networks
884(8)
Repairing Physical Cabling
884(5)
Fixing Common Problems
889(3)
Review
892(3)
Questions
892(2)
Answers
894(1)
Chapter 20 Wireless Networking 895(40)
Historical/Conceptual
895(3)
Wireless Networking Components
895(3)
1001
898(4)
Wireless Networking Software
899(1)
Wireless Network Modes
900(2)
1002
902(4)
Wireless Networking Security
902(4)
1001
906(8)
Speed and Range Issues
906(1)
Wireless Networking Standards
907(7)
IEEE 802.11-Based Wireless Networking
907(4)
Other Wireless Standards
911(3)
1002
914(18)
Installing and Configuring Wireless Networking
914(14)
Wi-Fi Configuration
914(11)
Bluetooth Configuration
925(1)
Cellular Configuration
926(2)
Troubleshooting Wi-Fi
928(4)
Hardware Troubleshooting
929(1)
Software Troubleshooting
929(1)
Connectivity Troubleshooting
930(1)
Configuration Troubleshooting
931(1)
Review
932(3)
Questions
932(2)
Answers
934(1)
Chapter 21 The Internet 935(64)
Historical/Conceptual
935(5)
How the Internet Works
935(5)
Internet Tiers
936(2)
TCP/IP: The Common Language of the Internet
938(1)
Internet Service Providers
938(1)
Connection Concepts
938(2)
1001
940(21)
Connecting to the Internet
940(17)
Dial-Up
940(5)
DSL
945(2)
Cable
947(1)
Fiber
947(1)
Wi-Fi
948(1)
Line-of-Sight Wireless
949(1)
Cellular
949(2)
Satellite
951(2)
Connection to the Internet
953(4)
Internet Application Protocols
957(4)
1002
961(23)
The World Wide Web
961(5)
E-mail
966(4)
File Transfer Protocol (FTP)
970(1)
Telnet and SSH
970(2)
SFTP
972(1)
Voice over IP
972(2)
Remote Desktop
974(3)
Virtual Private Networks
977(3)
File Sharing
980(3)
Internet Utility Protocols
983(1)
1001
984(10)
The Internet of Things
984(4)
Internet Troubleshooting
988(8)
No Connectivity
989(2)
Limited Connectivity
991(1)
Local Connectivity
991(1)
Slow Transfer Speeds
991(3)
Beyond A+
994(2)
Online Gaming
995(1)
Review
996(3)
Questions
996(2)
Answers
998(1)
Chapter 22 Virtualization 999(36)
1001
1000(32)
Benefits of Virtualization
1000(2)
Power Saving
1000(1)
Hardware Consolidation
1000(1)
System Management and Security
1001(1)
Research
1001(1)
Implementing Virtualization
1002(20)
Meet the Hypervisor
1002(4)
Emulation Versus Virtualization
1006(1)
Client-Side Virtualization
1007(11)
Server-Side Virtualization
1018(4)
To the Cloud
1022(10)
The Service-Layer Cake
1023(5)
Ownership and Access
1028(2)
Why We Cloud
1030(2)
Review
1032(3)
Questions
1032(2)
Answers
1034(1)
Chapter 23 Portable Computing 1035(50)
Historical/Conceptual
1035(4)
Portable Computing Devices
1035(4)
Taxonomy
1036(3)
1001
1039(43)
Input Devices
1039(3)
Display Types
1042(1)
Extending Portable Computers
1043(7)
Single-Function Ports
1043(3)
Networking Options
1046(2)
Portable-Specific Expansion Slots
1048(1)
Storage Card Slots
1049(1)
General-Purpose Ports
1049(1)
Managing and Maintaining Portable Computers
1050(12)
Batteries
1051(1)
Power Management
1052(7)
Cleaning
1059(1)
Heat
1059(1)
Protecting the Machine
1060(2)
Upgrading and Repairing Laptop Computers
1062(13)
Disassembly Process
1062(2)
Standard Upgrades
1064(6)
Hardware/Device Replacement
1070(5)
Troubleshooting Portable Computers
1075(7)
Power and Performance
1075(2)
Components
1077(5)
Review
1082(3)
Questions
1082(2)
Answers
1084(1)
Chapter 24 Understanding Mobile Devices 1085(54)
1001
1086(12)
Mobile Computing Devices
1086(12)
Device Variants
1086(7)
Mobile Hardware Features
1093(5)
1002
1098(38)
Mobile Operating Systems
1098(12)
Development Models
1098(2)
Apple iOS
1100(1)
Google Android
1101(1)
Mobile OS Features
1102(8)
Configuring a Mobile Device
1110(26)
Enhancing Hardware
1111(4)
Installing and Configuring Apps
1115(4)
Network Connectivity
1119(2)
Data
1121(1)
E-mail
1121(4)
Synchronization
1125(4)
Mobile Device Communication and Ports
1129(7)
Review
1136(3)
Questions
1136(2)
Answers
1138(1)
Chapter 25 Care and Feeding of Mobile Devices 1139(42)
1001/1002
1139(39)
Troubleshooting Mobile Device Issues
1139(18)
Troubleshooting Tools
1140(3)
Touchscreen and Display Issues
1143(3)
Apps Not Loading
1146(1)
Overheating
1146(1)
Slow Performance
1147(1)
Battery Life
1148(3)
Swollen Battery
1151(1)
Frozen System
1151(1)
Cannot Broadcast to an External Monitor
1152(1)
No Sound from Speakers
1152(1)
Connectivity and Data Usage Issues
1153(1)
GPS and Location Services Problems
1154(2)
System Lockout
1156(1)
Encryption Problems
1156(1)
Securing Mobile Devices
1157(11)
BYOD Versus Corporate-Owned Devices
1157(1)
Profile Security Requirements
1158(1)
Preventing Physical Damage
1159(1)
Combating Malware
1160(1)
Dealing with Loss
1161(2)
Recovering from Theft
1163(2)
Securing Your Data
1165(3)
Mobile OS and Application Security Issues
1168(10)
Troubleshooting Tools
1169(3)
Risks, Symptoms, and Clues
1172(6)
Review
1178(3)
Questions
1178(2)
Answers
1180(1)
Chapter 26 Printers and Multifunction Devices 1181(58)
1001
1182(35)
Printer and Multifunction Device Components and Technologies
1182(22)
Printers
1182(16)
Scanners
1198(4)
Copy and Fax Components
1202(1)
Automatic Document Feeders
1202(1)
Connectivity
1203(1)
The Laser Printing Process
1204(6)
Processing
1205(1)
Charging
1206(1)
Exposing
1207(1)
Developing
1207(1)
Transferring
1208(1)
Fusing
1208(1)
Cleaning
1209(1)
Installing a Multifunction Device
1210(8)
Setting Up Printers in Windows
1210(7)
1002
1217(1)
1001
1218(18)
Configuring Print Settings
1218(1)
Optimizing Print Performance
1219(1)
Managing Public/Shared/Networked Devices
1220(1)
Troubleshooting Printers
1221(15)
Troubleshooting General Issues
1221(6)
Troubleshooting Impact Printers
1227(1)
Troubleshooting Thermal Printers
1228(1)
Troubleshooting Inkjet Printers
1228(3)
Troubleshooting Laser Printers
1231(5)
Troubleshooting 3-D Printers
1236(1)
Review
1236(3)
Questions
1236(2)
Answers
1238(1)
Chapter 27 Securing Computers 1239(62)
1002
1239(59)
Analyzing Threats
1239(8)
Unauthorized Access
1240(1)
Social Engineering
1241(1)
Denial of Service
1242(1)
Data Destruction
1242(1)
Administrative Access
1243(1)
System Crash/Hardware Failure
1243(1)
Physical Theft
1243(1)
Malware
1244(1)
Environmental Threats
1244(3)
Security Concepts and Technologies
1247(18)
Access Control
1247(12)
Data Classification and Compliance
1259(1)
Licensing
1260(1)
Incident Response
1261(4)
Network Security
1265(33)
Malicious Software
1265(8)
Malware Signs and Symptoms
1273(2)
Malware Prevention and Recovery
1275(8)
Firewalls
1283(9)
Internet Appliances
1292(1)
Authentication and Encryption
1293(4)
Wireless Issues
1297(1)
Review
1298(3)
Questions
1298(2)
Answers
1300(1)
Chapter 28 Operational Procedures 1301(18)
1002
1301(14)
Documentation Best Practices
1301(94)
Network Documentation
1301(2)
Company Policies
1303(1)
Inventory Management
1304(91)
Managing Change Management
1395
Change Management Processes
1305(1)
Implementing Change (Scenario)
1306(2)
Disaster Prevention and Recovery
1308(8)
Power Protection
1308(1)
Backup and Recovery Procedures
1308(7)
Account Recovery
1315(1)
Beyond A+
1315(1)
Review
1316(3)
Questions
1316(2)
Answers
1318(1)
Appendix A Mapping to the CompTIA A+ Objectives 1319(40)
220-1001 Exam Objectives
1319(20)
220-1002 Exam Objectives
1339(20)
Appendix B About the Online Content 1359(4)
System Requirements
1359(1)
Your Total Seminars Training Hub Account
1359(1)
Privacy Notice
1359(1)
Single User License Terms and Conditions
1360(1)
TotalTester Online
1361(1)
Pre-Assessment Test
1361(1)
Other Online Book Resources
1362(1)
TotalSims for A+
1362(1)
Mike's Video Training
1362(1)
Playing the Mike Meyers Introduction Video
1362(1)
Mike's Cool Tools
1362(1)
Technical Support
1362(1)
Glossary 1363(96)
Index 1459
Michael Meyers, MCP, CompTIA A+, CompTIA Network+, CompTIA Security+ (Houston, TX), is one of the industry's leading authorities on CompTIA certification. He is the president and founder and Total Seminars, LLC, a major provider of PC and network repair seminars for thousands of organizations including IBM, Lucent Technologies, GE, the FBI, the FAA and the United Nations. Mike is the best-selling author of the A+ Certification All-in-One Exam Guide.