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CompTIA Aplus Certification Study Guide, Tenth Edition (Exams 220-1001 & 220-1002) 10th edition [Mīkstie vāki]

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  • Formāts: Paperback / softback, 1136 pages, weight: 1617 g, Illustrations
  • Izdošanas datums: 05-May-2019
  • Izdevniecība: McGraw-Hill Education
  • ISBN-10: 126045665X
  • ISBN-13: 9781260456653
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CompTIA Aplus Certification Study Guide, Tenth Edition (Exams 220-1001 & 220-1002) 10th editionPalielināt
  • Formāts: Paperback / softback, 1136 pages, weight: 1617 g, Illustrations
  • Izdošanas datums: 05-May-2019
  • Izdevniecība: McGraw-Hill Education
  • ISBN-10: 126045665X
  • ISBN-13: 9781260456653
Citas grāmatas par šo tēmu:
Permanent link: https://www.kriso.lv/db/9781260456653.html
Keywords:
A highly effective study system for the CompTIA A+ exams—fully updated for the 2019 versions of the exams

With hundreds of accurate practice questions and hands-on exercises, CompTIA A+ Certification Study Guide, Tenth Edition (Exams 220-1001 & 220-1002) teaches you what you need to know and shows you how to prepare for these challenging exams. This bestselling self-study guide has been fully revised to offer 100% coverage of all current objectives for both exams. 

This integrated study system is based on proven methodology. Step-by-step exercises, end-of-chapter self-tests, and “Exam Watch” and “Inside the Exam” sections reinforce salient points and aid in retention. This up-to-date edition features new or expanded coverage of mobile devices; configuring operating systems, including Windows 10, Linux, Android, and iOS; and enhanced security and troubleshooting procedures.

•Online content includes 400 practice questions, video tutorials, and unlimited access to a PDF copy of the book
•Contains a coupon for 10% off of the exam fee—a $42 value
•Written by a pair of PC trainers and experienced authors

Preface xxvii
Acknowledgments xxx
Introduction xxxi
Exam Readiness Checklist, Exam 220-1001 xxxiii
Exam Readiness Checklist, Exam 220-1002 xxxvii
Part I Safety and Professionalism
1 Operational Procedures
3(32)
Workplace Safety and Safe Equipment Handling
4(13)
Cable Management
4(1)
Fire Safety
5(2)
Lifting and Moving Equipment
7(2)
Exercise 1-1 Research Lifting Guidelines
9(2)
Hot Components
11(1)
Electrical Safety
11(1)
Electrostatic Discharge
12(3)
Exercise 1-2 ESD-Proofing Your Workspace
15(1)
Working Safely with Power Supplies
15(1)
Display Devices
16(1)
Printers
16(1)
Environmental Concerns for IT Professionals
17(8)
Protection from Dust, Debris, and Other Airborne Particles
17(1)
Providing the Proper Temperature and Humidity
18(1)
Providing Good Power
18(3)
Disposing of Computer Waste
21(4)
Exercise 1-3 Researching Recycling Centers
25(1)
Certification Summary
25(2)
Two-Minute Drill
26(1)
Q&A Self Test
27(8)
Self Test Answers
31(4)
2 Planning and Professionalism
35(38)
Professionalism and Proper Communication
36(6)
Professionalism
36(6)
Dealing with Prohibited Content and Prohibited Activities
42(3)
Defining Prohibited Content and Behavior
43(1)
Educating Employees on Policies and Procedures
43(1)
Responding to the Discovery of Prohibited Content and/or Behavior
44(1)
Licensing, Privacy, and Regulations
45(4)
Licensing and EULAs
46(2)
Regulated Data and Privacy
48(1)
Documentation Management
49(7)
General Documentation Best Practices
50(1)
Types of Documentation
51(5)
Change Management
56(4)
Change Management Objectives
56(1)
Describing the Purpose of the Change
57(1)
Defining the Type and Scope of the Change
57(1)
Analyzing the Risks
58(1)
Formulating a Back-Out Plan
58(1)
Planning the Change
58(1)
Getting Approval and Implementing the Change
59(1)
Getting End-User Acceptance
59(1)
Documenting the Changes
59(1)
Certification Summary
60(3)
Two-Minute Drill
61(2)
Q&A Self Test
63(10)
Self Test Answers
66(7)
Part II Operating Systems
3 Operating System Fundamentals
73(48)
Introduction to Operating Systems
74(6)
The Purpose of Operating Systems
75(1)
Hardware Control
75(1)
File Management
75(1)
User Interface
75(1)
Device Types and Architectures
76(1)
32-Bit vs. 64-Bit Operating Systems
77(1)
End-of-Life and Update Considerations
78(2)
The Many Flavors of Windows
80(8)
Windows Versions
80(1)
Windows 7
80(1)
Windows 8
80(3)
Editions
83(3)
Windows Updates
86(1)
Service Packs and Major Updates
86(1)
Exercise 3-1 Viewing the Windows Version, Edition, and Service Pack Information
87(1)
Windows Features That Vary by Version
88(15)
Features Specific to Windows 7
89(1)
File Management Interface
89(1)
Libraries
90(1)
HomeGroup
91(1)
Windows Experience Index
91(1)
Aero
91(1)
Gadgets
91(1)
Features Specific to Windows 8/8.1
91(1)
Microsoft Accounts
92(1)
The Start Screen
92(1)
The Charms Bar
93(2)
Metro/Modern Apps
95(1)
Side-by-Side Modern Apps
96(1)
Application Switching
96(1)
Microsoft OneDrive
97(1)
Exercise 3-2 Exploring Windows 8.1 Features
98(1)
Features Specific to Windows 10
98(1)
Modern Apps Became Universal Apps
99(1)
Start Menu
99(1)
Cortana
99(1)
Settings App vs. Control Panel
100(1)
Task View and Multiple Desktops
101(1)
Exercise 3-3 Exploring Task View in Windows 10
101(2)
Configuring and Using macOS
103(6)
The macOS Interface
103(1)
Dock
104(1)
Finder
104(2)
Apple Menu
106(1)
Running Applications
106(1)
Using Multiple Desktops
107(1)
Storing Passwords
107(1)
Spotlight Searching
108(1)
Using Gestures
108(1)
Accessing iCloud
108(1)
Dual-Booting with Windows
108(1)
Using Another Computer's Optical Drive
108(1)
An Introduction to Linux
109(1)
Certification Summary
110(3)
Two-Minute Drill
111(2)
Q&A Self Test
113(8)
Self Test Answers
117(4)
4 Upgrading, Installing, and Configuring Operating Systems
121(50)
Considerations for Installing or Upgrading Windows
122(5)
System Requirements
122(1)
Application and Hardware Compatibility
123(1)
Clean Install vs. Upgrade
124(1)
Upgrade Paths
125(2)
Upgrading Windows
127(5)
Pre-Upgrade Tasks
127(2)
Exercise 4-1 Using Disk Cleanup
129(1)
Upgrading to a Newer Version of Windows
130(1)
Upgrading to a Different Edition of the Same Windows Version
131(1)
Installing Windows
132(17)
Preparing to Install Windows
132(8)
Selecting Boot Media and Methods
140(2)
Attended Installation
142(5)
Exercise 4-2 Performing an Attended Clean Install of Windows
147(1)
Unattended Installation
148(1)
Post-Installation Tasks
149(9)
Checking for Internet Connectivity
150(1)
Creating User Accounts
150(3)
Registering and Activating Windows
153(1)
Updating Windows
154(2)
Installing Applications and Additional Windows Components
156(1)
Migrating Data
157(1)
Installing and Upgrading macOS and Linux Operating Systems
158(2)
Upgrading macOS
158(1)
File Systems for Linux and macOS
158(1)
Linux Swap Partitions
159(1)
Installing Linux
159(1)
Exercise 4-3 Installing Ubuntu Linux
160(1)
Certification Summary
160(3)
Two-Minute Drill
161(2)
Q&A Self Test
163(8)
Self Test Answers
166(5)
5 Disk, File, and Application Management
171(64)
Disk Management
172(15)
Managing Disks in Windows
173(3)
Exercise 5-1 Viewing the Disk Storage Type
176(3)
Exercise 5-2 Creating a New Volume
179(2)
Exercise 5-3 Mounting a Volume to a Folder
181(1)
Using Storage Spaces
182(1)
Managing Disks with DISKPART
183(1)
Exercise 5-4 Using DISKPART
184(1)
Managing Disks in macOS
185(1)
Managing Disks in Linux
186(1)
File Systems
187(9)
General Characteristics of a File System
188(1)
FAT
189(2)
NTFS
191(2)
exFAT
193(1)
Resilient File System
194(1)
Mac File Systems
194(1)
Linux File Systems
194(1)
Other File Systems
195(1)
File Management
196(19)
Naming Rules
197(1)
File Attributes
197(1)
File Types
198(3)
Setting Explorer Folder Options
201(1)
File Management at the Windows Command Prompt
202(2)
Exercise 5-5 Managing Directories and Files at a Command Prompt
204(5)
Managing Files at the Linux or macOS Command Prompt
209(1)
Exercise 5-6 Creating a Text File in vi
210(1)
Exercise 5-7 Managing Files at the Linux Terminal Window
211(2)
Using the Shutdown Command
213(2)
Application Management
215(10)
Application System Requirements and OS Compatibility
215(1)
Methods of Installation and Deployment
216(3)
System Permissions for Managing Software
219(1)
Security Considerations When Installing Applications
219(1)
Compatibility Issues with Older Applications
220(1)
Exercise 5-8 Exploring Compatibility Mode Settings
221(2)
Removing Applications
223(1)
Repairing Applications
224(1)
Exercise 5-9 Working with Windows Applications
224(1)
Certification Summary
225(3)
Two-Minute Drill
225(3)
Q&A Self Test
228(7)
Self Test Answers
232(3)
6 Operating System Troubleshooting and Maintenance
235(64)
Quick Fixes
236(1)
Windows Troubleshooting Tools
237(21)
Command Prompt/Terminal
237(1)
Troubleshooting Helpers
237(1)
System Information (MSINF032.EXE)
238(1)
DirectX Diagnostic Tool
238(1)
Registry
239(2)
Exercise 6-1 Backing Up and Restoring the Registry
241(1)
Microsoft Management Console
242(5)
System File Checker
247(1)
Data Sources
248(1)
Task Manager
249(4)
Exercise 6-2 Exploring Windows 8.1 or 10 Task Manager
253(1)
Windows Memory Diagnostic
254(1)
Virtual Memory
255(1)
Exercise 6-3 Viewing the Virtual Memory Settings
256(2)
Troubleshooting Windows Startup Problems
258(17)
Advanced Boot Options/Startup Options Menu
258(6)
Exercise 6-4 Working in Safe Mode
264(1)
System Configuration (MSCONFIG)
265(3)
Exercise 6-5 Exploring Boot Modes with System Configuration
268(1)
System Restore
269(2)
Recovery Options
271(4)
Windows Symptoms and Solutions
275(8)
OS Instability Problems
276(1)
Slow Performance
277(1)
Startup Error Messages
278(3)
Troubleshooting Applications
281(2)
OS Preventive Maintenance
283(5)
Defragmenting a Hard Disk
283(1)
Exercise 6-6 Defragmenting a Disk Drive
283(1)
Scheduling Disk Maintenance
284(1)
Exercise 6-7 Scheduling Windows Disk Maintenance
285(1)
Updates and Patch Management
285(3)
Certification Summary
288(3)
Two-Minute Drill
289(2)
Q&A Self Test
291(8)
Self Test Answers
295(4)
7 Client-Side Virtualization
299(32)
Introduction to Virtualization
300(5)
Purposes of Virtualization
300(2)
Server-Side Virtualization vs. Client-Side Virtualization
302(1)
Types of Client-Side Virtualization
302(3)
Implementing Client-Side Desktop Virtualization
305(15)
Hypervisors
305(3)
Implementing Desktop Virtualization
308(3)
Installing and Configuring Hyper-V Manager
311(1)
Exercise 7-1 Enabling Hyper-V Manager
312(1)
Exercise 7-2 Creating a VM in Hyper-V Manager
313(2)
Exercise 7-3 Setting Up a Virtual Switch in Hyper-V Manager
315(1)
Installing and Configuring Oracle VirtualBox
315(2)
Exercise 7-4 Installing Oracle VirtualBox
317(1)
Exercise 7-5 Create a Virtual Machine in VirtualBox
317(2)
Capturing and Releasing the Mouse and Keyboard in a Guest OS
319(1)
Improving Guest OS Performance
319(1)
Certification Summary
320(2)
Two-Minute Drill
320(2)
Q&A Self Test
322(9)
Self Test Answers
325(6)
Part III Computer Hardware
8 Personal Computer Components: Motherboards and Processors
331(42)
The Hardware Toolkit
332(3)
Exercise 8-1 What's in Your Toolkit?
335(1)
Motherboard Form Factors and Components
335(10)
Sizes/Form Factors
336(3)
Exercise 8-2 Compare Motherboards
339(1)
Motherboard Components
339(6)
CPUs and Their Sockets
345(9)
The Machine Cycle
346(2)
CPU Technologies and Characteristics
348(2)
CPU Brand and Model Compatibility
350(1)
Cooling Mechanisms
351(2)
Exercise 8-3 Check Out Your Cooling System
353(1)
Configuring a Motherboard
354(10)
Setting Jumpers
354(1)
Understanding BIOS and UEFI
354(1)
A Brief History of the PC System BIOS
355(1)
Updating the Firmware
356(1)
Configuring the Firmware
357(1)
Exercise 8-4 Booting into Firmware Setup
357(1)
Exercise 8-5 Viewing the Firmware Settings
358(4)
Firmware-Based Diagnostics and Monitoring
362(1)
Motherboard Driver Software
363(1)
Certification Summary
364(2)
Two-Minute Drill
364(2)
Q&A Self Test
366(7)
Self Test Answers
370(3)
9 Personal Computer Components: Memory, Adapters, and Storage
373(54)
Memory
374(8)
Capacity: From Bits to Exabytes
374(1)
Speed: From Hertz to Gigahertz
375(1)
RAM and ROM
376(1)
Features and Configurations of RAM Chips and Modules
376(5)
RAM Compatibility
381(1)
Expansion Cards and Built-in Adapters
382(16)
Display Adapter
383(1)
Sound Cards
383(2)
Port Adapter Cards
385(4)
Exercise 9-1 Research USB Connectors
389(1)
Exercise 9-2 Explore Your System's USB Ports
389(5)
Communication Adapters
394(2)
Riser Cards
396(1)
Adapters and Converters
397(1)
Exercise 9-3 View Adapter Cards in Device Manager
397(1)
Storage Devices and Interfaces
398(19)
Drive Interfaces
398(8)
Mass Storage Devices
406(7)
Exercise 9-4 Identify Your Storage Devices
413(1)
Exercise 9-5 Safely Disconnect External Storage
414(3)
Certification Summary
417(2)
Two-Minute Drill
417(2)
Q&A Self Test
419(8)
Self Test Answers
422(5)
10 Power Supplies, Display Devices, and Peripherals
427(48)
Power Supplies
428(9)
Electrical Terminology
428(3)
Exercise 10-1 Check Out the Wattage on PCs and Other Devices
431(1)
Fans
432(1)
AC Adapters
432(1)
Power Supply Form Factors and Connectors
433(1)
Connecting Power to Peripherals
434(2)
Energy Efficiency
436(1)
Removing a Power Supply/Installing a Power Supply
436(1)
Exercise 10-2 Replacing a Power Supply
436(1)
Video Adapters and Displays
437(15)
Analog vs. Digital
437(1)
Video Adapters
438(5)
Multiple Displays
443(1)
Multiple Video Adapters for One Monitor
444(1)
Display Types
444(4)
Display Settings
448(2)
Exercise 10-3 Adjust Display Settings in Windows 10
450(2)
Installing and Configuring Peripheral Devices
452(12)
Installing Displays
452(3)
Selecting Input Devices
455(4)
Storage Devices
459(1)
Multimedia Devices
460(2)
Biometric Devices
462(1)
KVM Switches
462(2)
Installing USB Devices
464(1)
Certification Summary
464(3)
Two-Minute Drill
465(2)
Q&A Self Test
467(8)
Self Test Answers
470(5)
11 Installing and Upgrading PC Components
475(36)
Selecting Components for Custom PCs
476(6)
Graphics/CAD/CAM Design Workstation
477(1)
Audio/Video Editing Workstation
478(1)
Virtualization Workstation
479(1)
Gaming PC
479(1)
Standard Thick Client
480(1)
Thin Client
480(1)
Network-Attached Storage Device
481(1)
Installing and Upgrading Motherboards and Onboard Components
482(11)
Replacing a Motherboard
482(1)
Installing a Motherboard
483(1)
Exercise 11-1 Removing an Old Motherboard
483(1)
Exercise 11-2 Properly Handling and Installing a Motherboard
484(1)
Upgrading a CPU
484(2)
Exercise 11-3 Removing a PGA Processor from Its Socket
486(1)
Exercise 11-4 Removing an LGA Processor from Its Socket
486(1)
Exercise 11-5 Installing a Processor in an Empty LGA Socket
487(1)
Removing and Installing Cooling Systems
487(3)
Optimizing a System by Adding RAM
490(1)
Exercise 11-6 Running a Memory Scanner
491(1)
Installing and Removing DIMMs
491(1)
Exercise 11-7 Installing and Removing a DIMM
492(1)
Installing Adapter Cards
493(3)
Removing an Adapter Card
494(1)
Exercise 11-8 Removing an Adapter Card
494(1)
Installing and Configuring an Adapter Card
494(1)
Exercise 11-9 Installing an Adapter Card
494(2)
Installing Storage Devices
496(5)
Removing an Internal Storage Device
496(1)
Exercise 11-10 Removing a Drive
496(1)
Installing Optical Drives
497(1)
Installing Solid-State Storage
497(1)
Installing Drives on SATA Channels
498(1)
Exercise 11-11 Installing a SATA Drive
499(1)
Installing RAID Arrays
500(1)
Removing and Installing an External Storage Device
500(1)
Certification Summary
501(2)
Two-Minute Drill
501(2)
Q&A Self Test
503(8)
Self Test Answers
506(5)
12 PC Hardware Troubleshooting and Maintenance
511(60)
Preparing for Troubleshooting
512(8)
Protecting Systems and Gathering Tools
512(1)
Troubleshooting Theory
513(3)
Exercise 12-1 Troubleshooting with Device Manager
516(3)
Training
519(1)
Troubleshooting Motherboards, RAM, CPUs, and Power
520(15)
Procedures
520(1)
General Symptoms
521(2)
Troubleshooting Motherboard Problems
523(3)
Exercise 12-2 Replacing the Motherboard Battery
526(1)
Troubleshooting RAM Problems
527(1)
Troubleshooting CPUs
528(1)
Troubleshooting Power Supplies
529(1)
Exercise 12-3 Checking a PI Connector
530(3)
Cooling Systems
533(1)
Adapter Cards
534(1)
Troubleshooting Storage Devices
535(8)
Tools Required for Working with Drives
535(1)
Hard Disk Drives
535(2)
Exercise 12-4 Troubleshooting a Drive Failure
537(1)
SATA and eSATA Interfaces
538(1)
RAID Arrays and Controllers
539(1)
Solid-State Storage Devices
540(1)
Removable Storage
541(1)
External Storage
542(1)
Troubleshooting Displays
543(7)
No Image on Screen
544(1)
The Computer Goes into Low-Resolution VGA Mode
544(1)
Blank Screen at Startup
545(1)
Screen Suddenly Shuts Down
546(1)
Screen Artifacts
546(1)
Burn-In
546(1)
Fuzzy Display on FPD
547(1)
Flickering Image
547(1)
Screen Image Is Dim
548(1)
Dead and Stuck Pixels
548(1)
Image Distortion or Discoloration
549(1)
Projector Issues
549(1)
Troubleshooting Keyboards and Pointing Devices
550(2)
Common Keyboard Issues
550(1)
Pointing Device Issues
551(1)
Troubleshooting USB and FireWire Ports and Peripherals
552(2)
Exercise 12-5 Checking USB Hub Power Usage
553(1)
Using a Loopback Plug
554(1)
Preventive Maintenance Techniques
554(4)
Visual and Aural Inspection
554(1)
Managing Environmental Temperature
555(1)
Cleaning Computer Components
555(3)
Certification Summary
558(4)
Two-Minute Drill
558(4)
Q&A Self Test
562(9)
Self Test Answers
565(6)
13 Using and Supporting Printers
571(64)
Printer Basics
572(9)
Printer Types and Technologies
572(7)
Paper-Feeding Technologies
579(1)
Printer Components
580(1)
Installing and Configuring Printers
581(19)
Printer Interfaces
581(4)
Installing a Printer
585(4)
Installing a Multifunction Device
589(1)
Configuring a Printer
589(5)
Windows Print Processing
594(1)
Devices and Printers
595(1)
Print Management
595(1)
Sharing a Printer
596(3)
Upgrades
599(1)
Deleting a Printer
600(1)
Printer Maintenance
600(10)
Maintenance Tools
601(1)
Replacing Consumables
601(2)
Exercise 13-1 Adding Paper to an Upright Friction-Feed Tray
603(2)
Cleaning a Printer
605(1)
Replacing Print Heads
606(1)
Maintenance Kits and Page Counts
607(1)
Calibration
608(1)
Ensuring a Suitable Environment
609(1)
Troubleshooting Printers
610(13)
Printer Troubleshooting Tools
610(1)
Enabling or Disabling Print Spooling
610(1)
Unable to Install a Printer
611(1)
Access Denied to an Installed Printer
611(1)
Non-Windows Clients Cannot Connect to a Shared Printer
611(1)
Paper Feed Problems
612(1)
Clearing a Paper Jam
613(1)
No Connectivity to Printer
614(1)
Unable to Install Printer
614(1)
Printer Will Not Print
615(1)
Exercise 13-2 Restarting the Print Spooler Service
615(1)
Blank Pages
616(2)
Print Quality
618(3)
Printer Error Messages
621(2)
Certification Summary
623(2)
Two-Minute Drill
623(2)
Q&A Self Test
625(10)
Self Test Answers
628(7)
Part IV Laptops and Mobile Devices
14 Configuring and Using Laptops
635(52)
Repairing, Upgrading, and Configuring Laptops
636(23)
What Is a Laptop?
637(1)
Opening a Laptop Case
638(1)
Replacing Laptop Components
639(8)
Exercise 14-1 Installing SODIMM Memory
647(3)
Exercise 14-2 Replacing a Hard Drive
650(2)
Exercise 14-3 Replacing a Display Screen
652(7)
Power Options
659(9)
Power Management Standards
660(1)
Configuring Power Management in Windows
661(2)
Exercise 14-4 Exploring Power Options on a Laptop
663(5)
Using Laptop Features
668(5)
Special Function Keys
668(2)
Port Replicators and Docking Stations `
670(1)
Physical Security Devices
670(1)
Rotating and Removable Screens
671(1)
Touchpad Configuration
671(2)
Troubleshooting Laptop Problems
673(3)
Touchpad and Mouse Troubleshooting
673(1)
Touch Screen Troubleshooting
674(1)
Keyboard Troubleshooting
674(1)
Display Troubleshooting
675(1)
Sound Troubleshooting
675(1)
Battery and Power Troubleshooting
675(1)
Certification Summary
676(3)
Two-Minute Drill
676(3)
Q&A Self Test
679(8)
Self Test Answers
682(5)
15 Supporting Mobile Devices
687(48)
Overview of Mobile Devices
689(8)
Hardware Features
690(3)
How Smartphones Are Identified
693(1)
Mobile Operating Systems
694(1)
Mobile Apps
695(2)
Configuring and Using Mobile Device Connections
697(13)
Connecting to Wireless Networks
698(3)
E-mail Configuration
701(3)
Updating a Smartphone
704(2)
Connecting to a VPN
706(1)
Synchronization
706(4)
Securing Mobile Devices
710(5)
Mobile Security Risks
710(2)
Mobile Security Tools
712(2)
Recovering After a Device Is Lost or Stolen
714(1)
Troubleshooting Mobile Device Problems
715(9)
Hardware Issues
715(4)
Data Transmission Issues
719(2)
Application Issues
721(1)
E-mail Encryption Issues
722(1)
Troubleshooting with Safe Mode
722(1)
Closing, Uninstalling, and Reinstalling Mobile Applications
722(1)
Resetting a Mobile Device
723(1)
Certification Summary
724(3)
Two-Minute Drill
724(3)
Q&A Self Test
727(8)
Self Test Answers
730(5)
Part V Networking
16 Network Basics
735(52)
Network Classifications
736(14)
Personal Area Network
737(1)
Home Area Network
737(1)
Wireless Mesh Network
737(1)
Local Area Network
738(3)
Metropolitan Area Network
741(1)
Wide Area Network
742(5)
Exercise 16-1 Testing Broadband Speeds
747(1)
Bandwidth and Latency
748(2)
Network Software
750(16)
Network Roles
750(1)
Network Operating System
751(1)
Network Client
751(1)
TCP/IP
752(2)
Network Addressing
754(8)
Exercise 16-2 Viewing the Physical and IP Addresses of a NIC
762(1)
Common Ports
763(3)
Network Hardware
766(10)
Network Adapters
766(1)
Transmission Medium
766(5)
Devices for Connecting to LANs and the Internet
771(4)
Exercise 16-3 Identifying Network Hardware
775(1)
Cloud-Based Networking
775(1)
Certification Summary
776(3)
Two-Minute Drill
777(2)
Q&A Self Test
779(8)
Self Test Answers
783(4)
17 Installing a Small Office/Home Office (SOHO) Network
787(50)
Using Networking Tools
788(4)
Crimper and Wire Stripper
788(1)
Punchdown Tool
789(1)
Multimeter
790(1)
Tone Generator and Probe
790(1)
Cable Tester
790(1)
Loopback Plug
791(1)
Wireless Locator/Analyzer
791(1)
Installing and Configuring SOHO Networks
792(27)
Installing a Network Adapter
793(1)
Connecting a Network Adapter to a Switch or Router
794(1)
Configuring a Network Adapter
794(2)
Creating a Wi-Fi Network
796(7)
Securing a Wireless Network
803(6)
Exercise 17-1 Configuring a WAP or Wireless Router
809(5)
Static IP Addressing
814(1)
Exercise 17-2 Configuring a Static IP Address
815(2)
Network and Sharing Center
817(1)
Establishing a Dial-Up Connection
818(1)
Configuring Other Common Connections
819(7)
Bluetooth
819(1)
Near Field Communication
820(1)
Infrared
821(1)
IoT Devices
821(1)
Cable/DSL Modem Configuration
821(1)
Virtual Private Networking
822(1)
Remote Desktop
822(3)
Remote Assistance
825(1)
Certification Summary
826(3)
Two-Minute Drill
827(2)
Q&A Self Test
829(8)
Self Test Answers
832(5)
18 Internet, Cloud, and Remote Access
837(42)
Internet Concepts
838(11)
How the Internet Is Structured
838(1)
Internet Service Providers
839(1)
Domain Names, IP Addresses, and DNS Servers
840(1)
Internet Services and Protocols
841(3)
Server Types
844(3)
Legacy and Embedded Systems
847(1)
Internet Appliances
847(2)
Configuring Internet Settings in Windows
849(11)
General Settings
849(2)
Security Settings
851(1)
Privacy Settings
852(2)
Content Settings
854(1)
Connections Settings
855(1)
Programs Settings
856(2)
Advanced Settings
858(1)
Exercise 18-1 Configuring Internet Options
859(1)
Cloud Concepts
860(4)
Characteristics of a Cloud Environment
861(1)
Cloud Service Models
862(1)
Deployment Models
862(1)
Cloud Services and Functions
863(1)
Remote Access Technologies
864(5)
Establishing a Remote Desktop Connection in Windows
865(1)
Exercise 18-2 Allowing Remote Desktop Connections
865(1)
Exercise 18-3 Establishing a Remote Desktop Connection
866(2)
Using Third-Party Remote Desktop Tools
868(1)
Security Considerations for Remote Access
868(1)
Using Remote Assistance in Windows
869(1)
Certification Summary
869(4)
Two-Minute Drill
870(3)
Q&A Self Test
873(6)
Self Test Answers
876(3)
19 Troubleshooting Networks
879(40)
Troubleshooting Common Network Problems
880(24)
Command-Line Tools for Network Troubleshooting
881(1)
Connectivity Problems
882(12)
Exercise 19-1 Using TRACERT
894(3)
Resolving Insufficient Bandwidth
897(2)
Troubleshooting DNS Problems
899(2)
Exercise 19-2 Using NSLOOKUP to Troubleshoot DNS
901(1)
Troubleshooting Unavailable Resources
902(2)
Preventive Maintenance for Networks
904(2)
Maintaining Equipment
904(1)
Securing and Protecting Network Cabling
905(1)
Certification Summary
906(3)
Two-Minute Drill
907(2)
Q&A Self Test
909(10)
Self Test Answers
912(7)
Part VI Security
20 Physical Security and User Authentication
919(46)
Security Threats: An Overview
920(1)
Securing the Local Physical Environment
921(6)
Locking Doors
922(1)
Preventing Piggybacking and Tailgating
922(1)
Using Cable Locks
923(1)
Preventing Dumpster Diving
923(1)
Requiring Badges
923(1)
Preventing Unauthorized Physical Access to Information
924(1)
Using BIOS/UEFI Passwords
925(2)
Locking a Computer with Windows
927(1)
Securely Disposing of Data Storage Hardware
927(3)
Wiping a Storage Device
928(1)
Physically Destroying a Storage Device
928(2)
Working with User Accounts
930(26)
Authentication Factors
930(4)
Managing Local User and Group Accounts in Windows
934(9)
Best Practices to Secure a Workstation
943(4)
Adjusting User Account Control Settings
947(2)
Setting Local Security Policies
949(1)
Exercise 20-1 Using the Local Security Policy Editor
950(1)
Using Windows Credential Manager
951(1)
Managing Domain User Accounts
952(4)
Certification Summary
956(2)
Two-Minute Drill
957(1)
Q&A Self Test
958(7)
Self Test Answers
962(3)
21 Protecting and Managing Data
965(44)
Configuring Windows Clients for Sharing
966(10)
Understanding Windows Network Locations
967(2)
HomeGroups
969(1)
Exercise 21-1 Creating a HomeGroup
970(3)
Workgroups
973(1)
Active Directory Domains
974(2)
Implementing File Sharing and Security
976(16)
NTFS Permissions
977(2)
Exercise 21-2 Viewing Folder Permissions in Windows
979(1)
Applying Share Permissions
980(2)
Exercise 21-3 Creating a Share and Modifying Share Permissions
982(1)
Administrative Shares
983(1)
Connecting to a Shared Folder
984(1)
Applying NTFS File and Folder Encryption
985(2)
Local Security Policy
987(2)
BitLocker
989(2)
File Attributes
991(1)
Protecting Data
992(7)
Data Loss Prevention
992(1)
Network/Local Data Synchronization
992(1)
Disaster Prevention and Recovery
993(1)
Developing a Backup Plan
993(2)
Creating a System Image
995(1)
Using Backup Tools in macOS
996(1)
Using Backup Tools in Linux
997(1)
Protecting Storage from Electrical Interruption
997(2)
Certification Summary
999(2)
Two-Minute Drill
999(2)
Q&A Self Test
1001(8)
Self Test Answers
1004(5)
22 Defending Against Malware and Social Engineering
1009(44)
Security and Privacy Threats
1010(14)
Threats to Individuals
1011(1)
Malicious Software Attacks
1011(2)
Malware Vectors
1013(3)
Vulnerabilities and Exploits
1016(1)
Grayware
1017(1)
Exercise 22-1 Research Spam Statistics
1018(1)
Methods for Gaining Access and Obtaining Information
1019(2)
Exercise 22-2 What Is Your Phishing IQ?
1021(3)
Identifying the Symptoms of Malware Infection
1024(5)
Internet Connectivity and Browser Behavior
1025(1)
Operating System Problems
1025(3)
Unexpected E-mail Behavior
1028(1)
Implementing a Defense Against Malware
1029(12)
User Education
1029(1)
User Account Control
1030(1)
System Protection
1031(1)
Software Firewalls
1032(3)
Exercise 22-3 Configuring Windows Defender Firewall
1035(1)
Exercise 22-4 Creating a Firewall Rule
1036(1)
Antivirus and Antimalware Software
1037(1)
Identifying Trusted Software Resources
1037(1)
Implementing Security Suites
1038(1)
Removing Malware
1039(2)
Certification Summary
1041(2)
Two-Minute Drill
1041(2)
Q&A Self Test
1043(10)
Self Test Answers
1046(7)
Part VII Appendixes
A Scripting
1053(10)
Scripting Fundamentals
1053(2)
Script File Types
1055(1)
Data Types
1055(1)
Strings
1055(1)
Integers
1056(1)
Variables
1056(1)
Environment Variables
1056(1)
Script Variables
1056(2)
Common Scripting Elements
1058(1)
Comments
1058(1)
Conditional Execution
1059(1)
Looping
1059(1)
Active Directory User Logon Scripts
1060(3)
B About the Online Content
1063(4)
System Requirements
1063(1)
Your Total Seminars Training Hub Account
1063(1)
Privacy Notice
1064(1)
Single User License Terms and Conditions
1064(1)
Total Tester Online
1065(1)
Other Book Resources
1066(1)
Performance-Based Questions
1066(1)
Video Training from the Authors
1066(1)
Glossary
1066(1)
Book PDF
1066(1)
Technical Support
1066(1)
Index 1067
Jane Holcombe, CompTIA A+, CompTIA Network+, MCT, MCSE, CNA, CompTIA CTT+, is a pioneer in the field of PC training. She co-founded a Minnesota training company and has trained technical support personnel nationally for more than 20 years. Jane is a past president of the Twin Cities PC User Group and the coauthor of Survey of Operating Systems and other books.