CompTIA A+ Core 1 (220-1001) Exam Objectives Mapped to
Chapters |
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ix | |
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Chapter 1 Taking a Computer Apart and Putting It Back Together |
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1 | (66) |
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Exploring a Desktop Computer |
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2 | (35) |
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Step 1 Planning and Organizing Your Work and Gathering Your Tools |
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2 | (3) |
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5 | (16) |
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Step 3 Removing Expansion Cards |
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21 | (2) |
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Step 4 Removing the Motherboard |
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23 | (4) |
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Step 5 Removing the Power Supply |
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27 | (1) |
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Step 6 Removing the Drives |
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28 | (3) |
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Steps to Put a Computer Back Together |
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31 | (6) |
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First Look at Laptop Components |
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37 | (30) |
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Special Keys, Buttons, and Input Devices on a Laptop |
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40 | (2) |
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Docking Stations and Port Replicators |
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42 | (1) |
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Special Considerations When Supporting Laptops |
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43 | (4) |
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Working Inside a Laptop Computer |
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47 | (5) |
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Exploring Laptop Internal Components |
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52 | (4) |
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Exploring Inside an All-in-One Computer |
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56 | (2) |
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58 | (9) |
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Chapter 2 All About Motherboards |
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67 | (50) |
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Motherboard Types and Features |
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68 | (16) |
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68 | (2) |
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Intel and AMD Chipsets and Processor Sockets |
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70 | (4) |
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Buses and Expansion Slots |
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74 | (4) |
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Onboard Ports and Connectors |
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78 | (6) |
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Using BIOS/UEFI Setup to Configure a Motherboard |
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84 | (10) |
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Accessing the BIOS/UEFI Setup Program |
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85 | (1) |
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Viewing and Monitoring Information |
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85 | (2) |
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87 | (3) |
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Configuring Onboard Devices |
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90 | (1) |
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Configuring Security Features |
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91 | (2) |
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BIOS Support for Virtualization |
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93 | (1) |
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Exiting the BIOS/UEFI Setup Menus |
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93 | (1) |
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Updating Motherboard Drivers and BIOS/UEFI |
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94 | (5) |
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Installing or Updating Motherboard Drivers |
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95 | (1) |
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96 | (1) |
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Using Jumpers to Clear BIOS/UEFI Settings |
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97 | (1) |
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Replacing the CMOS Battery |
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98 | (1) |
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Installing or Replacing a Motherboard |
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99 | (18) |
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How to Select a Desktop Motherboard |
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99 | (1) |
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How to Install or Replace a Motherboard |
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100 | (3) |
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Replacing a Laptop System Board |
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103 | (14) |
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Chapter 3 Supporting Processors and Upgrading Memory |
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117 | (46) |
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Types and Characteristics of Processors |
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118 | (5) |
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121 | (1) |
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122 | (1) |
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Selecting and Installing a Processor |
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123 | (14) |
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Selecting a Processor to Match System Needs |
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123 | (2) |
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Installing a Processor and Cooler Assembly |
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125 | (9) |
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Replacing the Processor in a Laptop |
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134 | (3) |
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137 | (8) |
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DIMM and SO-DIMM Technologies |
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139 | (6) |
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145 | (18) |
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How Much Memory Do I Need and How Much Is Currently Installed? |
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146 | (1) |
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What Type of Memory Is Already Installed? |
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147 | (1) |
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How Many and What Kind of Modules Can Fit on My Motherboard? |
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148 | (2) |
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How Do I Select and Purchase the Right Memory Modules? |
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150 | (1) |
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How Do I Install the New Modules? |
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151 | (2) |
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How to Upgrade Memory on a Laptop |
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153 | (10) |
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Chapter 4 Supporting the Power System and Troubleshooting Computers |
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163 | (50) |
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Cooling Methods and Devices |
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164 | (3) |
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Processor Coolers, Fans, and Heat Sinks |
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164 | (1) |
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Case Fans, Other Fans, and Heat Sinks |
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165 | (1) |
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166 | (1) |
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167 | (4) |
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Types and Characteristics of Power Supplies |
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168 | (1) |
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How to Calculate Wattage Capacity |
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169 | (2) |
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Strategies to Troubleshoot Any Computer Problem |
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171 | (14) |
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Step 1 Interviewing the User and Backing Up Data |
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174 | (2) |
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Step 2 Examining the System and Making Your Best Guess |
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176 | (3) |
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Step 3 Testing Your Theory |
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179 | (4) |
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Step 4 Planning Your Solution and Then Fixing the Problem |
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183 | (1) |
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Step 5 Verifying the Fix and Taking Preventive Action |
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184 | (1) |
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Step 6 Documenting What Happened |
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184 | (1) |
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Troubleshooting the Electrical System |
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185 | (10) |
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Problems That Come and Go |
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186 | (1) |
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Power Problems with the Motherboard |
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187 | (1) |
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Problems with Overheating |
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188 | (5) |
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Problems with Laptop Power Systems |
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193 | (2) |
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Troubleshooting the Motherboard, Processor, and RAM |
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195 | (18) |
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200 | (13) |
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Chapter 5 Supporting Hard Drives and Other Storage Devices |
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213 | (52) |
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Hard Drive Technologies and Interface Standards |
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214 | (9) |
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Technologies and Form Factors of Hard Drives |
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214 | (3) |
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Interface Standards Used by Hard Drives |
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217 | (6) |
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How to Select and Install Hard Drives |
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223 | (18) |
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224 | (1) |
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Steps to Install a SATA Drive |
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225 | (5) |
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Installing a Drive in a Removable Bay |
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230 | (1) |
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Installing a Small Drive in a Wide Bay |
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231 | (1) |
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Installing an M.2 SSD Card |
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232 | (1) |
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Installing a Hard Drive in a Laptop |
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233 | (1) |
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234 | (6) |
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NAS Devices and External Storage |
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240 | (1) |
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Supporting Other Types of Storage Devices |
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241 | (9) |
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File Systems Used by Storage Devices |
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241 | (1) |
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Standards Used by Optical Discs and Drives |
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242 | (3) |
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Installing an Optical Drive |
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245 | (1) |
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Replacing an Optical Drive on a Laptop |
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246 | (1) |
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247 | (3) |
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Troubleshooting Hard Drives |
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250 | (15) |
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251 | (1) |
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Hard Drive Problems During the Boot |
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252 | (13) |
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Chapter 6 Supporting I/O Devices |
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265 | (56) |
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Basic Principles for Supporting Devices |
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266 | (8) |
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Wired and Wireless Connection Standards Used by Peripheral Devices |
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266 | (1) |
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Connectors and Ports Used by Peripheral Devices |
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267 | (7) |
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Identifying and Installing I/O Peripheral Devices |
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274 | (9) |
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276 | (2) |
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278 | (1) |
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279 | (1) |
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280 | (1) |
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280 | (1) |
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280 | (1) |
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281 | (1) |
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282 | (1) |
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282 | (1) |
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282 | (1) |
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Installing and Configuring Adapter Cards |
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283 | (6) |
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Sound Cards and Onboard Sound |
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287 | (1) |
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Replacing Expansion Cards in a Laptop |
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287 | (2) |
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Supporting the Video Subsystem |
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289 | (6) |
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Monitor Technologies and Features |
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290 | (3) |
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Changing Monitor Settings |
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293 | (2) |
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Troubleshooting I/O Devices |
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295 | (13) |
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296 | (1) |
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296 | (1) |
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Troubleshooting Video, Monitors, and Projectors |
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297 | (8) |
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305 | (3) |
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Customizing Computer Systems |
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308 | (13) |
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Graphics or CAD/CAM Design Workstation |
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309 | (1) |
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Audio and Video Editing Workstation |
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310 | (2) |
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312 | (1) |
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NAS (Network Attached Storage) Device |
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312 | (9) |
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Chapter 7 Setting Up a Local Network |
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321 | (58) |
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Types of Networks and Network Connections |
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322 | (7) |
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Internet Connection Technologies |
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322 | (7) |
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Connecting a Computer to a Local Network |
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329 | (15) |
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Connecting to an Ethernet Wired or Wi-Fi Wireless Local Network |
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329 | (3) |
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Creating a VPN Connection |
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332 | (3) |
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Creating a Dial-Up Connection |
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335 | (2) |
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Dynamic and Static IP Configurations |
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337 | (3) |
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Alternate IP Address Configuration |
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340 | (1) |
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Managing Network Adapters |
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340 | (4) |
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Setting Up a Multifunction Router for a SOHO Network |
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344 | (20) |
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Functions of a SOHO Router |
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345 | (1) |
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Installing and Configuring a Router on the Local Network |
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346 | (8) |
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Limiting Internet Traffic on Your Network |
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354 | (4) |
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Setting Up a Wireless Network |
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358 | (6) |
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Troubleshooting Network Connections |
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364 | (15) |
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Ping [ -a] [ -t] [ TargetName] |
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364 | (1) |
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Ipconfig [ /all] [ /release] [ /renew] [ /displaydns] [ /flushdns] |
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365 | (1) |
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366 | (1) |
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367 | (1) |
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368 | (1) |
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Netstat [ -a] [ -b] [ -o] |
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369 | (10) |
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Chapter 8 Network Infrastructure and Troubleshooting |
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379 | (60) |
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Understanding TCP/IP and Windows Networking |
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380 | (17) |
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Layers of Network Communication |
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380 | (5) |
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How IPv4 Addresses Are Used |
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385 | (4) |
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How IPv6 Addresses Are Used |
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389 | (2) |
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Viewing IP Address Settings |
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391 | (1) |
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Character-Based Names Identify Computers and Networks |
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392 | (1) |
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TCP and UDP Delivery Methods |
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393 | (1) |
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TCP/IP Protocols Used by Applications |
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394 | (3) |
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Local Network Infrastructure |
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397 | (11) |
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397 | (3) |
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Wireless Access Points and Bridges |
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400 | (1) |
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401 | (1) |
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Unified Threat Management (UTM) Appliance |
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402 | (2) |
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Ethernet Cables and Connectors |
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404 | (2) |
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Powerline Networking or Ethernet Over Power (EoP) |
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406 | (1) |
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Power Over Ethernet (PoE) |
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407 | (1) |
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Setting Up and Troubleshooting Network Wiring |
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408 | (12) |
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Designing a Wired Network |
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408 | (1) |
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Tools Used by Network Technicians |
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409 | (5) |
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How Twisted-Pair Cables and Connectors Are Wired |
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414 | (6) |
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Troubleshooting Network Connections |
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420 | (19) |
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Problems with No Connectivity or Intermittent Connectivity |
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423 | (2) |
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Problems with Internet Connectivity |
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425 | (1) |
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Using TCP/IP Utilities to Solve Connectivity Problems |
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426 | (1) |
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427 | (1) |
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428 | (11) |
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Chapter 9 Supporting Mobile Devices |
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439 | (66) |
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440 | (2) |
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Mobile Device Operating Systems |
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442 | (11) |
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Android Managed by Google |
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443 | (3) |
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446 | (3) |
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Windows Mobile by Microsoft |
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449 | (1) |
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450 | (3) |
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Comparing Open Source and Closed Source Operating Systems |
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453 | (1) |
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Configuring and Syncing a Mobile Device |
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453 | (16) |
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Mobile Device LAN/WAN Connections |
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454 | (3) |
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Mobile Device Accessories and Their PAN Connections |
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457 | (3) |
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Configuring Mobile Device Email |
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460 | (1) |
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Syncing and Backing Up Mobile Devices |
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461 | (8) |
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469 | (7) |
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470 | (1) |
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471 | (2) |
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Mobile Security in Corporate Environments |
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473 | (1) |
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Common Mobile Device Malware Symptoms |
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474 | (1) |
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Mobile Device Malware Removal |
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474 | (2) |
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The Internet of Things (IoT) |
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476 | (7) |
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IoT Wireless Technologies |
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476 | (1) |
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477 | (6) |
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Troubleshooting Mobile Devices |
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483 | (22) |
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Troubleshooting Techniques |
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484 | (3) |
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Common Problems and Solutions |
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487 | (18) |
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Chapter 10 Virtualization, Cloud Computing, and Printers |
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505 | (62) |
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Client-Side Virtualization |
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506 | (6) |
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Type 1 And Type 2 Hypervisors |
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506 | (1) |
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Setting Up Client-Side Virtualization |
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507 | (4) |
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Securing a Virtual Machine |
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511 | (1) |
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512 | (5) |
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Deployment Models for Cloud Computing |
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512 | (1) |
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Elements of Cloud Computing |
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512 | (1) |
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Cloud Computing Service Models |
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513 | (1) |
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Application Virtualization |
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514 | (1) |
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Setting Up Client Computers to Use Cloud Resources |
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515 | (2) |
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Printer Types and Features |
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517 | (8) |
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518 | (2) |
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520 | (2) |
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522 | (1) |
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523 | (1) |
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524 | (1) |
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Using Windows to Install, Share, and Manage Printers |
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525 | (13) |
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525 | (1) |
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Wired or Wireless Printer Connections |
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526 | (1) |
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Installing a Local or Network Printer |
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527 | (4) |
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Sharing a Printer on a Network |
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531 | (4) |
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535 | (1) |
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536 | (1) |
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Configuring Printer Features and Add-on Devices |
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537 | (1) |
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538 | (7) |
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Online Support for Printers |
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538 | (1) |
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539 | (1) |
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539 | (1) |
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540 | (5) |
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545 | (22) |
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545 | (6) |
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551 | (16) |
| Appendix A Safety Procedures and Environmental Concerns |
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567 | (18) |
| Appendix B Entry Points for Startup Processes |
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585 | (4) |
| Appendix C CompTIA Acronyms |
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589 | (10) |
| Glossary |
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599 | (54) |
| Index |
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653 | |
