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E-grāmata: ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers

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  • Formāts: 240 pages
  • Izdošanas datums: 17-Dec-2009
  • Izdevniecība: McGraw-Hill Professional
  • Valoda: eng
  • ISBN-13: 9780071664059
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  • Formāts: 240 pages
  • Izdošanas datums: 17-Dec-2009
  • Izdevniecība: McGraw-Hill Professional
  • Valoda: eng
  • ISBN-13: 9780071664059
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ConnectAbility
-noun: 1. an agile approach to running an organization that takes into account the psychology of human interaction; 2. the only way to do business in today’s economy

Drawing from the powerful lessons of emotional awareness and relationshipdynamics, ConnectAbility promotes a sophisticated yet simple method for developingsuperior partnerships guaranteed to create quality results on a consistentbasis. Even the best-intentioned team players too often focus more oncommunicating their own ideas than hearing and understanding what othershave to say. ConnectAbility changes all this using eight steps to fostering optimumcommunication, which include:

  • Sharing your power with others
  • Expressing yourself with authenticity
  • Engaging your audience with humor
  • Challenging yourself by taking charge
  • Maintaining awareness of emotional dynamics

The book contains two tests you can take that will help you pinpoint your own levelof ConnectAbility.

ConnectAbility is your key to getting things done in a positivemanner that benefits not only you and your team--but the organization as a whole.

Foreword vii
Preface xi
Introduction: What Is ConnectAbility? 1(16)
Show Me the People
17(26)
Share Your Power with Others
The Neuroscience of Connectability
43(26)
Communicate with Authenticity
Flowing and Connecting
69(20)
Match Skills with Potential
Men, Women, and Faking It
89(18)
Express What Is Relevant and True for You
Becoming Agile in Business Relationships
107(18)
Engage Your Audience with Humor
The Art of Connectability
125(12)
Overcome Failure Through Acceptance
Mastering Your Emotions with Confidence
137(12)
Maintain Awareness of Emotional Dynamics
Connecting with Optimism
149(20)
Challenge Yourself by Taking Charge
Conclusion 169(10)
Appendix 179(28)
Notes 207(6)
Index 213
David Ryback, Ph.D., is an internationally acclaimed speaker and consultant, as well as a columnist for Business to Business.

Jim Cathcart is president of Cathcart Institute, Inc., a research and consulting firm.

David Nour is a popular speaker and head of The Nour Group, a provider of business solutions for Fortune 500 clients.