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Content Management Bible 2nd edition [Mīkstie vāki]

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  • Formāts: Paperback / softback, 1176 pages, height x width x depth: 234x188x58 mm, weight: 1520 g
  • Sērija : Bible
  • Izdošanas datums: 26-Nov-2004
  • Izdevniecība: John Wiley & Sons Inc
  • ISBN-10: 0764573713
  • ISBN-13: 9780764573712
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Content Management Bible 2nd editionPalielināt
  • Formāts: Paperback / softback, 1176 pages, height x width x depth: 234x188x58 mm, weight: 1520 g
  • Sērija : Bible
  • Izdošanas datums: 26-Nov-2004
  • Izdevniecība: John Wiley & Sons Inc
  • ISBN-10: 0764573713
  • ISBN-13: 9780764573712
Citas grāmatas par šo tēmu:
Permanent link: https://www.kriso.lv/db/9780764573712.html
Keywords:
Written by one of the leading experts in content management systems (CMS), this newly revised bestseller guides readers through the confusing-and often intimidating-task of building, implementing, running, and managing a CMS Updated to cover recent developments in online delivery systems, as well as XML and related technologies Reflects valuable input from CMS users who attended the author's workshops, conferences, and courses An essential reference showing anyone involved in information delivery systems how to plan and implement a system that can handle large amounts of information and help achieve an organization's overall goals
Foreword ix
Preface xi
Acknowledgments xvii
Introduction xxxix
Part I: What Is Content?
1(62)
Defining Data, Information, and Content
3(10)
What Is Data?
4(1)
Content Is Not Data
5(2)
Content Is Information Put to Use
7(4)
Content Is Information Plus Data
11(1)
From Data to Content and Back
11(1)
Summary
12(1)
Content Has Format
13(8)
Storage Formats: Storing Information
13(1)
Rendering Format: Presenting Information
14(1)
Dealing with Formatting
15(2)
Categorizing Formatting
17(2)
Formatting for effect
17(1)
Formatting by method
18(1)
Formatting by scope
18(1)
Summary
19(2)
Content Has Structure
21(10)
Structure Is Important
21(3)
Structure Can Be Difficult to Create
24(2)
How to Categorize Structure
26(3)
Structure by purpose
27(1)
Structure by type
27(1)
Structure by scope
28(1)
Summary
29(2)
Functionality Is Content, Too!
31(10)
What Is Functionality?
31(1)
Monolithic versus Mix-and-Match Functionality
32(1)
Functionality Interspersed with Information
33(2)
Managing Functionality Like Information
35(5)
Publishing functionality on the Web
36(2)
Where information and functionality diverge
38(2)
Summary
40(1)
But What Is Content Really?
41(22)
Content, Context, and Meaning
41(2)
Creating Context Rules
43(2)
Content Organization Starts with Purpose
45(2)
Content Is Named Information
47(2)
From Data to Wisdom
49(10)
Data is raw and discrete
49(2)
Data is nondiscursive and out of context
51(1)
Information is processed and continuous
52(2)
Information is discursive and full of context
54(3)
Knowledge and wisdom can be information
57(2)
Why Does Text Get All of the Attention?
59(3)
Text is codified language
60(1)
Text has the lead
61(1)
Summary
62(1)
Part II: What Is Content Management?
63(136)
Understanding Content Management
65(20)
Defining Content Management
65(2)
CM Is Distributing Business Value
67(2)
CM Is a Balance of Organizational Forces
69(1)
CM Is the Combination of Content-Related Disciplines
70(2)
CM Is Collection, Management, and Publishing
72(2)
CM Is a Computer Infrastructure
74(8)
The static Web site
75(1)
The dynamic Web site
75(2)
The Web CMS
77(2)
The full CMS
79(2)
The enterprise CMS
81(1)
The Content Management Industry
82(1)
Summary
83(2)
Introducing the Major Parts of a CMS
85(28)
A CMS Overview
86(1)
The Collection System
87(13)
Authoring
88(1)
Acquiring
89(3)
Converting
92(1)
Aggregating
93(6)
Collection services
99(1)
The Management System
100(6)
The repository
100(3)
The administration system
103(2)
The workflow system
105(1)
Connections
105(1)
The Publishing System
106(5)
Publishing templates
106(2)
Publishing services
108(1)
Connections
108(1)
Web publications
109(2)
Other publications
111(1)
Summary
111(2)
Knowing When You Need a CMS
113(18)
Gauging the Amount of Content
114(1)
Managing the Size of the Contribution Base
115(2)
Anticipating the Amount of Change
117(2)
Knowing the Number of Publications
119(2)
Estimating Complexity
121(8)
Vacation company ``A''
123(1)
Vacation company ``B''
124(1)
Vacation company ``C''
125(1)
Vacation company ``D''
126(2)
Evaluating your own need
128(1)
Summary
129(2)
Component Management versus Composition Management
131(16)
CM Systems Can Be Modular or Linear
131(2)
Component CM Systems
133(2)
Composition Systems
135(6)
Collection in a composition system
136(1)
Management in a composition system
137(1)
Publication in a composition system
138(3)
Schema-Driven Systems
141(4)
Collection in a schema-driven system
143(1)
Management in a schema-driven system
144(1)
Publishing in a schema-driven system
144(1)
Which System Is Right for You?
145(1)
Summary
146(1)
The Roots of Content Management
147(26)
The Knowledge Base of the Publishing Industry
148(3)
The Publication
148(1)
Content collection
149(1)
Abstracting the process
149(2)
The Principles of Document Management
151(4)
Files contain content
152(1)
Files store BLOBs
153(1)
Publications are files
153(1)
Document management systems versus content management systems
154(1)
The Limits of Information Technology Groups
155(2)
IT departments have avoided the Web
156(1)
Content begins where IT groups leave off
156(1)
The Legacy of the Multimedia Industry
157(3)
Electronic publications
159(1)
End-to-end content management
159(1)
The Challenges of Technical Communication
160(3)
Huge information bases
160(2)
Simultaneous publications
162(1)
Communication Theory
163(1)
The Traditions of Library and Information Science
164(4)
Information behavior
164(1)
User services
165(1)
Knowledge representation
165(1)
Information retrieval
166(2)
The Technology of Software Development
168(3)
Collection technologies
168(1)
Management technologies
168(1)
Publishing technologies
168(1)
The functionality in electronic publications
169(2)
The Premises of Marketing
171(1)
Summary
172(1)
The Branches of Content Management
173(26)
Personalization
174(3)
What is personalization?
174(2)
Content management underlies personalization
176(1)
Advanced Web Sites
177(2)
Multiple Publications
179(3)
E-commerce
182(3)
Catalogs and content management
183(1)
E-commerce functionality and content management
184(1)
Knowledge Management
185(2)
What is knowledge management?
185(1)
Knowledge is content to manage
186(1)
Online Communities
187(6)
What is a community?
188(1)
How are online communities constructed?
188(5)
Other Kinds of Management
193(5)
Digital asset management (DAM)
195(1)
Learning object management (LOM)
195(1)
Source management
195(1)
Digital records management
196(1)
Digital rights management (DRM)
197(1)
Summary
198(1)
Part III: Doing Content Management Projects
199(252)
Doing CM Projects Simply
201(18)
Why Create a Minimal CMS?
201(2)
Staffing on a Shoestring
203(2)
The business person
203(1)
The content person
204(1)
The publications person
204(1)
The technology person
205(1)
Getting Ready for the Project
205(4)
Exploring the organization
206(1)
Finding the right project
207(1)
Finding the right sponsors
207(1)
Getting a mandate
208(1)
Key planning deliverables
209(1)
Doing Design
209(2)
Getting minimum requirements
209(1)
Logical design essentials
210(1)
Key design deliverables
210(1)
Implementation
211(6)
How low-tech can you go?
211(3)
Slimming down product selection
214(1)
Saying no
214(1)
Key implementation processes
215(1)
Key implementation deliverables
216(1)
Deployment
217(1)
Key deployment processes
217(1)
Key deployment deliverables
218(1)
Summary
218(1)
Staffing a CMS
219(24)
About CMS Jobs
219(2)
Managers
221(3)
Content manager
221(2)
Project manager
223(1)
Production manager
223(1)
Business Analysts
224(1)
Information Architects
225(3)
Content analyst
226(1)
Metator
227(1)
Infrastructure Staff
228(3)
CMS administrator
229(1)
Deployment analyst
230(1)
Trainer and documentation specialist
231(1)
Software Developers
231(3)
Software analyst
231(1)
Template and CMS developer
232(1)
Custom application developer
232(1)
Software integrator
233(1)
Test analyst and test engineer
233(1)
Publications Staff
234(3)
Publication analyst
234(1)
Publication designer
235(1)
Page developer
236(1)
User interface specialist
237(1)
Content Processing Staff
237(2)
Conversion analyst
237(1)
Tool developer
238(1)
Content processor
239(1)
Content QA specialist
239(1)
Content Creation Staff
239(2)
Acquisitions manager
240(1)
Traffic cop
240(1)
Writers and other content creators
240(1)
Editor
241(1)
Summary
241(2)
Working within the Organization
243(28)
Content Management and the Organization
243(4)
Content Management versus Other Systems
247(1)
Tracking Information Flow in the Organization
247(4)
Understanding your information
249(1)
Understanding your functionality
249(2)
Understanding Organizational Roles
251(2)
Business units generate value
251(1)
Editorial teams unify content
251(1)
Marketing teams direct and unify publications
252(1)
IT groups build and maintain infrastructure
253(1)
What Can Be Shared?
253(3)
Product
253(1)
Code
254(1)
Content
254(1)
Publications
255(1)
How do you decide?
255(1)
Exploring Organizational Models
256(7)
Collection variations
257(1)
Publishing variations
258(3)
Management variations
261(2)
Using Functional Collection and Publishing
263(4)
Organizing collection systems and publications by type
263(1)
Creating functional teams
264(3)
Identifying Your CMS Hurdles
267(3)
Summary
270(1)
Getting Ready for a CMS
271(18)
Readiness Jumpstart
271(1)
Understanding the CMS Project Process
272(2)
Techniques for Getting the Job Done
274(7)
Start with the project team
275(2)
Look for pain in the organization
277(1)
Assess the current mandate
278(1)
Assess the organization's assumptions
278(3)
Taking Stock of the Deliverables
281(7)
The readiness assessment
281(2)
Document inventory and analysis
283(1)
The state-of-the-content system report
284(1)
The education plan
285(1)
A preliminary project plan
286(1)
A risk assessment
287(1)
Taking Stock of Your Staffing Needs
288(1)
Summary
288(1)
Securing a Project Mandate
289(14)
Mandate Jumpstart
289(1)
What to Agree on
290(1)
Techniques for Getting the Job Done
291(3)
Recognize sponsors
291(2)
Learn about your sponsors
293(1)
Taking Stock of the Deliverables
294(8)
Sponsor profiles
294(1)
A hierarchy of issues
295(1)
Notes and minutes
295(1)
The mandate process
296(3)
The project mandate
299(3)
Taking Stock of Your Staffing Needs
302(1)
Summary
302(1)
Doing Requirements Gathering
303(12)
Requirements Jumpstart
303(1)
What Are Requirements?
304(1)
Techniques for Getting the Job Done
304(7)
The requirements process
305(1)
The requirements
306(4)
Approaching the organization
310(1)
Taking Stock of the Deliverables
311(2)
The requirements plan of attack
312(1)
The requirements document
312(1)
Taking Stock of Your Staffing Needs
313(1)
Summary
313(2)
Doing Logical Design
315(26)
Logical Design Jumpstart
315(1)
What Is Logical Design?
316(2)
Techniques for Getting the Job Done
318(7)
Why do logical design?
319(1)
From business to system
320(2)
Iterating through your design
322(1)
Triangulating on constraints
323(2)
Managing the details
325(1)
Taking Stock of the Deliverables
325(13)
The design plan of attack
326(1)
The collection design document
327(1)
The management design document
328(2)
The publication design documents
330(2)
An audience analysis
332(1)
A localization plan
333(2)
A risk assessment plan
335(1)
A revised project plan
336(1)
An executive summary
337(1)
Taking Stock of Your Staffing Needs
338(1)
Summary
339(2)
Selecting Hardware and Software
341(58)
System Selection Jumpstart
341(2)
The Product Paradox
343(5)
Build, Buy, or Rent?
348(3)
Building a CMS
348(1)
Buying a CMS
349(1)
Renting a CMS
349(2)
Techniques to Get the Job Done
351(13)
How to select decision makers
351(2)
How to select a product
353(11)
Taking Stock of the Deliverables
364(3)
Product files
364(1)
The selection criteria and RFP
364(1)
The score card
365(1)
The design diagrams
365(1)
The decision report
366(1)
Risk assessment update
366(1)
Project plan update
367(1)
Taking Stock of Your Staffing Needs
367(2)
Sorting Through the CMS Selection Criteria
369(28)
Business criteria
370(1)
Overall criteria
371(6)
Collection criteria
377(5)
Management criteria
382(8)
Publishing criteria
390(7)
Summary
397(2)
Implementing the System
399(30)
Implementing the System Jumpstart
399(2)
Looking at the Process So Far
401(1)
Looking at the Project So Far
401(1)
Techniques for Getting the Job Done
402(16)
Cutting back
402(1)
Do you have one project or many projects?
403(2)
Detailing the implementation process
405(13)
Taking Stock of the Deliverables
418(9)
Collection specifications
420(1)
Management specifications
421(1)
Publication specifications
422(2)
The project plan
424(2)
The risk assessment plan
426(1)
Taking Stock of Your Staffing Needs
427(1)
Summary
427(2)
Rolling Out the System
429(22)
Rolling Out the System Jumpstart
429(1)
What Is Deployment?
430(1)
Techniques to Get the Job Done
431(15)
Creating documentation
431(6)
Doing training
437(3)
Powering up the system
440(4)
Preparing content
444(1)
Revising the system
444(2)
Taking Stock of the Deliverables
446(4)
The deployment specification
446(1)
The staffing plan
447(1)
The training plan
447(1)
The documentation plan
448(1)
The maintenance plan
449(1)
Summary
450(1)
Part IV: Designing a CMS
451(340)
Designing a CMS Simply
453(6)
Logical Design Essentials
453(1)
The Entities at a Glance
454(1)
Logical Design: An Example
455(3)
Plan International---an example organization
455(1)
A very simple logical design
455(3)
Getting Beyond the Simple Logical design
458(1)
Summary
458(1)
The Wheel of Content Management
459(32)
The Content Management Entities
459(29)
Introducing the CMS wheel
461(2)
Entities add a layer of abstraction
463(1)
Goals and requirements
464(4)
Audiences
468(3)
Publications
471(3)
Content types
474(4)
Authors
478(2)
Acquisition sources
480(3)
Access structures
483(1)
Workflow and staffing
484(4)
Think, Plan, Integrate
488(1)
Summary
489(2)
Working with Metadata
491(26)
What Is Metadata?
491(7)
What does meta mean?
491(1)
What does metadata mean?
492(2)
What does metatorial mean?
494(2)
The narrow view of metadata
496(1)
The wide view of metadata
496(1)
Metadata and content management
497(1)
Understanding the Types of Metadata
498(8)
Structure metadata
498(2)
Format metadata
500(2)
Access metadata
502(1)
Management metadata
503(1)
Inclusion metadata
504(2)
Categorizing Metadata Fields
506(2)
Metatorial Processing
508(6)
The metator
510(1)
The metatorial guide
511(3)
Localizing Metadata
514(1)
Summary
515(2)
Cataloging Audiences
517(20)
Cataloging Audiences Jumpstart
517(1)
Serving versus Exploiting an Audience
518(2)
What Is an Audience?
520(3)
Audiences and communicators
520(1)
Audiences and marketing
521(1)
Audiences and users
522(1)
How many audiences do you have?
522(1)
Audiences and Localization
523(5)
What is localization?
524(1)
What are your localities?
525(1)
Audiences and locality
526(1)
What gets localized?
526(1)
Localization and content management
527(1)
An Example Audience Set
528(1)
Analyzing Audiences
529(7)
Think
529(1)
Plan
530(5)
Integrate
535(1)
Summary
536(1)
Designing Publications
537(22)
Analyzing Publications Jumpstart
537(1)
What Is a Publication?
538(14)
Publication purpose
539(2)
Publishers
541(1)
Audiences
542(1)
Messages
543(2)
Authorship
545(1)
Publication format
546(1)
Publication structure
546(1)
Publications can be good or bad
547(2)
Publication gotchas
549(3)
Analyzing Publications
552(6)
Think
552(1)
Plan
553(4)
Integrate
557(1)
Summary
558(1)
Designing Content Types
559(50)
Content Type Jumpstart
559(1)
The Idea of a Content Model
560(3)
What Are Components?
563(7)
Components are like objects
564(1)
The basic unit of content management
565(1)
How do you divide content?
566(2)
Components versus pages
568(1)
Content has types and components
569(1)
Content Types Have Elements
570(3)
Elements have types and values
571(1)
Unique identification
572(1)
Locality in components
572(1)
What Do Components Look Like?
573(3)
Components in flat files
573(1)
Components in structured files
574(1)
Components in relational databases
575(1)
Components in object databases
575(1)
The Relationship between Functionality and Components
576(5)
A functionality component
577(3)
Functionality content types and components
580(1)
Analyzing Content Types
581(9)
Think
582(1)
Plan
582(7)
Integrate
589(1)
A Sample Set of Content Types
590(18)
Affiliations
592(1)
Locations
593(1)
Solutions
593(1)
Offering
594(1)
Annual Reports
595(1)
SEC Filings
596(1)
Events
596(1)
Press Releases
597(1)
Newsletters
598(1)
Outside News
599(1)
Outside Links
600(1)
Articles
601(1)
FAQs
601(1)
Customers
602(1)
Jobs
603(1)
Downloads
604(1)
Bio
604(1)
Standard management elements
605(3)
Summary
608(1)
Accounting for Authors
609(20)
Authoring Jumpstart
609(1)
What Is Authoring?
610(3)
Who can become an author?
611(1)
Harvesting creative product
611(1)
Authoring tools
612(1)
Authoring prior to the CMS
612(1)
The Author's Altitude
613(2)
Changing the author
613(2)
Changing the content
615(1)
Your Attitude Toward Authors
615(6)
Technical savvy
616(2)
Influence
618(1)
Incentives
618(1)
A savvy/Influence matrix
619(2)
Analyzing Authors
621(6)
Think
621(1)
Plan
621(6)
Integrate
627(1)
Summary
627(2)
Accounting for Acquisition Sources
629(18)
Acquisition Jumpstart
629(2)
What Is Acquisition?
631(6)
Found sources
631(1)
Syndicated content
632(3)
To syndicate or connect?
635(1)
Acquiring functionality
635(2)
Is It an Author or an Acquisition Source?
637(1)
Analyzing Sources
638(7)
Think
638(1)
Plan
639(6)
Integrate
645(1)
Summary
645(2)
Designing Content Access Structures
647(36)
Access Structure Jumpstart
647(3)
Understanding Access Structures
650(19)
Publication navigation versus CMS access structure
652(1)
The content domain
653(3)
Hierarchies
656(3)
Indexes
659(3)
Cross-references
662(4)
Sequences
666(2)
Full-text search
668(1)
Analyzing Access Structures
669(12)
Think
669(1)
Plan
670(10)
Integrate
680(1)
Summary
681(2)
Designing Templates
683(50)
Templating Jumpstart
683(1)
Publications and Templates
684(23)
Bridging worlds
685(2)
Mixing the static and the dynamic
687(2)
Building pages
689(1)
Creating a system of publications
689(1)
Using a template processor
690(1)
Understanding template logic
691(1)
Using templates within templates
692(3)
Web templating
695(8)
Print templating
703(3)
Fax templating
706(1)
E-mail templating
707(1)
Analyzing Templates
707(8)
Think
707(1)
Plan
708(7)
Integrate
715(1)
A Sample Set of Templates
715(16)
Component templates
717(6)
Navigation templates
723(8)
Summary
731(2)
Designing Personalization
733(22)
Personalization Jumpstart
733(1)
Publications and Personalization
734(8)
Personalization and the audience
734(2)
Personalization and components
736(1)
Personalization and rules
737(1)
Personalizations in templates
738(2)
Customization versus personalization
740(2)
Dynamic and static personalization
742(1)
Analyzing Personalization
742(11)
Think
743(1)
Plan
743(9)
Integrate
752(1)
Summary
753(2)
Designing Workflow and Staffing Models
755(36)
Workflow Jumpstart
755(2)
Understanding Workflow
757(9)
Workflow triggers
761(1)
Workflow objects
762(2)
A perspective on workflow
764(1)
Push-and-pull workflow
765(1)
Introducing Tasks, Jobs, and Steps
766(7)
Staff modeling
767(1)
Staff, jobs, and tasks
768(2)
Task-time calculations
770(1)
Staffing calculations
771(1)
Fudge factors
772(1)
Fitting Localization into Your Workflow
773(4)
Analyzing Workflow
777(7)
Think
777(1)
Plan
778(6)
Integrate
784(1)
Analyzing Staffing
784(4)
Think
785(1)
Plan
785(3)
Integrate
788(1)
Summary
788(3)
Part V: Building a CMS
791(270)
Building a CMS Simply
793(12)
What Is Physical Design?
793(1)
Physical Design Essentials
794(2)
A Simple Physical Design Process
796(2)
Introducing the Technology Taxonomy
798(5)
An index to the technology taxonomy
799(4)
Summary
803(2)
What Are Content Markup Languages?
805(16)
A Brief and Selective History of Markup Languages
805(3)
What Is a Markup Language?
808(1)
A Taxonomy of Markup Languages
809(3)
ASCII versus binary
809(1)
Format versus structure
810(1)
Extendable versus nonextendable
811(1)
Range of coverage
812(1)
Working with Markup
812(6)
Don't be baffled by syntax
812(2)
The language versus the interpreter
814(1)
Representing representation
815(1)
The concept of nesting
815(1)
The benefits of white space
816(2)
People play in the margins
818(1)
Summary
818(3)
XML and Content Management
821(24)
What Is XML?
821(9)
XML and data interchange
822(1)
XML tagging
822(5)
Management by Schema or DTD
827(1)
Adding formatting
828(2)
Using XML in Content Management
830(4)
XML in collection
830(1)
XML in management
830(1)
XML in publishing
831(1)
XML in integration
832(1)
Help from the rest of the XML gang
832(2)
Programming in XML
834(9)
Who needs to know XML?
835(1)
Introducing DOM XML programming
836(7)
Summary
843(2)
Processing Content
845(22)
What Is Content Processing?
845(3)
Stripping
846(1)
Mapping
847(1)
Content Processing and the CMS
848(7)
Focusing on the long-term benefits
848(3)
Focusing on the short-term benefits
851(1)
Distilling the essence of a process
852(1)
Bringing people into processing
852(1)
Tracking the master copy
853(2)
Managing the Processing Project
855(3)
Taking stock of the content inventory
856(1)
Drafting the processing specification
856(1)
Defining testing methods
857(1)
Getting to the Core of Content Mechanics
858(7)
Understanding the principles of mapping content
860(5)
Summary
865(2)
Building Collection Systems
867(50)
Getting Started
868(1)
Minimize Disruption, Maximize Specific Value
868(1)
Forms, Files, and Batch Processes
869(1)
Driven by a Content Model
870(1)
Authoring System
871(16)
Integrated search
872(1)
Integrated workflow
873(1)
Spawning applications
873(1)
Upload support
873(1)
Advanced media support
874(1)
Spell checking
874(1)
Integrated editorial and metatorial guides
875(1)
Off-line content creation
876(1)
Preview
876(1)
Feedback
877(1)
Metadata support
878(3)
Web forms
881(3)
Other authoring applications
884(3)
Conversion System
887(9)
Basic import
889(1)
Mapping files to content types
889(1)
Batch processing
890(1)
Integration with the aggregation system
890(1)
Process management
890(2)
Quality control (QC) and monitoring
892(2)
Process and review tools
894(2)
Acquisition System
896(6)
Process and partner management
897(1)
Rights and usage
897(1)
Attribution management
898(1)
Acquiring database records
898(2)
Acquiring Web site content
900(2)
Aggregation System
902(12)
Automatically applied metadata
903(1)
Metadata standards support
904(1)
Workflow triggers
904(1)
Segmentation
905(1)
Editorial processing
906(3)
Metatorial processing
909(5)
Repository Interface
914(1)
Updates and deletes
914(1)
Submitting and storing files
914(1)
Support for WebDAV
915(1)
Summary
915(2)
Building Management Systems
917(76)
What's in a Management System?
918(1)
The Repository
918(35)
Fitting into the CMS and the organization
919(1)
Getting content in and out
920(1)
A repository-wide schema
920(1)
Global search and replace
921(1)
Locating content
922(1)
Bulk processes
923(1)
Field type support
923(1)
General storage requirements
924(2)
Relational database systems
926(16)
Object databases
942(9)
File systems
951(2)
Versioning System
953(3)
Automatic versus manual versioning
954(1)
Granularity of versions
954(1)
Restoring
955(1)
Differencing versions
955(1)
Source branching
956(1)
Source Control System (Content and File Sharing)
956(3)
Sharing granularity
957(1)
Locking
957(1)
Check in and out
958(1)
Notification
958(1)
Audit trails
959(1)
Localization System
959(9)
Collection localization
960(2)
Management localization
962(4)
Publication localization
966(2)
Workflow System
968(8)
End user interface
969(3)
Workflow administration
972(2)
Workflow mechanics
974(2)
CMS Administration System
976(14)
Administrative dashboard
977(1)
User administration
978(1)
Logging
978(1)
Reporting
979(1)
Security
980(2)
Link support
982(1)
Media support
982(1)
Intellectual property tracking and costing
983(1)
External connections
984(3)
Robustness
987(3)
Summary
990(3)
Building Publishing Systems
993(68)
Templating System
994(23)
Producing target formats
995(1)
Producing target units structure
996(1)
Layout and surrounds
996(1)
Template programming
997(3)
Producing static and dynamic publications
1000(1)
On-the-fly conversion of text and media
1001(1)
Integration with publication authoring tools
1002(1)
Mix-and-match templates
1002(1)
Navigation building
1003(14)
Personalization System
1017(10)
A personalization dashboard
1017(1)
Collecting data
1018(3)
Building rules
1021(3)
Delivering content
1024(3)
Deployment System
1027(3)
Staging
1027(1)
Content-based deployment
1028(1)
Distributing files
1028(1)
Scheduled publication
1029(1)
Web System
1030(7)
Integration with an existing Web infrastructure
1030(2)
Searching and indexing
1032(2)
Browser-independence
1034(1)
Distributing files across servers
1034(1)
Web platform support
1035(2)
Print System
1037(11)
Technical publications
1037(2)
Section and subsection support
1039(1)
Narrative support
1040(4)
Navigation support
1044(1)
Dynamic print publications
1045(1)
Producing Word files
1045(3)
E-mail System
1048(4)
E-mail types
1049(1)
Destination pages
1050(1)
Integration to an e-mail server
1050(1)
Template chooser
1051(1)
Personalization support
1051(1)
Syndication System
1052(4)
Syndication subscriber management
1053(1)
Selecting content
1054(1)
Building and distributing feeds
1055(1)
Other Publication Systems
1056(2)
Multiple preview
1058(1)
Repository Interface
1058(1)
File and directory creation
1058(1)
Runtime dependency resolution
1059(1)
Database and metadata output
1059(1)
Summary
1059(2)
Appendix: Epilogue 1061(4)
Index 1065


Bob Boiko is a teacher, consultant, writer, programmer, and itinerant businessman. Bob is currently President of Metatorial Services, Inc. (www.metatorial.com) and Associate Chair of the Masters of Science in Information Management (MSIM) program in the iSchool at the University of Washington (www.ischool.washington.edu). Bob teaches information systems design, organizational management, and content management. He also conducts seminars and lectures around the world as part of his business. He has consulted on content management to a number of the worlds top technology and publishing firms, including Microsoft, Boeing, Motorola, Honeywell, and Reed Elsevier. In addition to this book, Bob has written more white papers, articles, and reports than he cares to remember. Bob is helping to found and is serving as the first president of CM Professionals (www.cmprofessionals.org), a content management community of practice. Bob began programming in 1977 and has practiced it since (it was always a great way to make money when he was broke). He entered the modern computer age, however, not as a programmer but as a writer. After earning undergraduate degrees in physics and oceanography and a Masters degree in human communication, Bob got his start in electronic information as a technical writer on contract at Microsoft. Among other projects, he wrote more than half of the MS DOS 5.0 Users Guide and one of Microsofts first all-electronic Users Guides. From there, he began to develop electronic information systems on local networks, floppy disks, CD-ROMS, and when it was invented, the Web. In pursuit of electronic information and then of content management, he has created scores of applications and three businesses.