Preface: Learning data, statistics, and continuous improvement another way |
|
xv | |
Acknowledgments |
|
xvii | |
Author |
|
xix | |
Part I: Simple steps to making probability interesting |
|
|
Chapter 1 The science of learning: Make it interesting or shocking |
|
|
3 | (8) |
|
Why we still remember where we were and what we were doing on 9/11 |
|
|
3 | (4) |
|
|
7 | (2) |
|
Part one: Chapters two through four. Card tricks and probability |
|
|
7 | (1) |
|
Part two: Chapters five through ten. Juggling and statistics |
|
|
8 | (1) |
|
Part three: Chapters eleven through thirteen. Experimental helicopter for continuous improvement |
|
|
9 | (1) |
|
Part four: Chapters fourteen and fifteen. Making data and statistics fun and interesting |
|
|
9 | (1) |
|
|
9 | (2) |
|
Chapter 2 The use of two very basic card tricks to explain probability theory |
|
|
11 | (22) |
|
|
11 | (1) |
|
The basics of the multiplication principle for probability theory |
|
|
11 | (1) |
|
Classroom activity 1: Teaching the multiplication principle by card trick-The aces and kings card trick |
|
|
12 | (1) |
|
The step-by-step mechanics of how a simple card trick can greatly enhance the learning process |
|
|
12 | (7) |
|
|
12 | (1) |
|
Step 2: Bring up to the front a member of the class or audience |
|
|
12 | (1) |
|
Step 3: Optional fake shuffle #1 |
|
|
12 | (1) |
|
Step 4: Strategically have the student cut the deck |
|
|
13 | (1) |
|
Steps 5A-5D: The fake shuffle. Moving the four aces and the four kings to the bottom four on the table in what is believed are fully shuffled cards |
|
|
14 | (4) |
|
Step 5A: Move your four kings from the bottom of the deck to the bottom of a new stack on the table |
|
|
15 | (1) |
|
Step 5C: Move the student's stack with the four aces on top to her/his new stack |
|
|
16 | (1) |
|
Step 5D: Shuffle all cards except the cards that have been placed on the table |
|
|
16 | (2) |
|
Step 6: The fake shuffle continued |
|
|
18 | (1) |
|
Step 7: Form four piles of cards on each side of the table from the two halves |
|
|
18 | (1) |
|
Card trick finale: Using multiplication principle of probability theory |
|
|
19 | (2) |
|
|
21 | (1) |
|
A card trick for teaching probabilities of independent events |
|
|
22 | (1) |
|
How to show the difference by card illusion |
|
|
22 | (6) |
|
Step 1: Student selects and memorizes a card |
|
|
22 | (1) |
|
|
22 | (3) |
|
Step 3: Card insertion and pinky break |
|
|
25 | (1) |
|
Step 4: Moving the target card to top of the pile |
|
|
25 | (1) |
|
Step 5: False showing of card to student |
|
|
26 | (1) |
|
|
26 | (1) |
|
Step 7: Returning the target card to the deck |
|
|
26 | (2) |
|
Comparing dependent and independent events |
|
|
28 | (1) |
|
Reality check: How it works in operations |
|
|
29 | (1) |
|
Summary and potential next steps for instructors and students |
|
|
29 | (1) |
|
|
29 | (1) |
|
Bonus section: The process map |
|
|
30 | (2) |
|
|
32 | (1) |
|
|
32 | (1) |
|
Chapter 3 Combinations and permutations by card magic |
|
|
33 | (18) |
|
|
33 | (1) |
|
|
33 | (1) |
|
The concept of combinations and the phone number card trick |
|
|
33 | (1) |
|
The mathematics behind a flush in poker |
|
|
34 | (1) |
|
Classroom activity 3.1: The poker hand flush by the "phone number" card trick |
|
|
35 | (6) |
|
Step 1: Start by stacking a standard deck similar to examples in Chapter two |
|
|
35 | (1) |
|
Step 2: Placebo shuffle by students |
|
|
35 | (4) |
|
Step 3: Determining probability of flush and revealing the flush |
|
|
39 | (2) |
|
Classroom activity 3.2: Phone number card trick to elaborate on the concept of combinations-permutations |
|
|
41 | (6) |
|
Step 1: The phone number card trick: Stacking the deck |
|
|
41 | (1) |
|
Step 2: Fake shuffle the phone number from the bottom of the deck to the top |
|
|
42 | (1) |
|
Step 3: False cut of the deck |
|
|
42 | (1) |
|
Step 4: The first random cut |
|
|
42 | (1) |
|
|
43 | (1) |
|
|
43 | (1) |
|
|
44 | (2) |
|
Step 8: Reveal the phone number |
|
|
46 | (1) |
|
The phone number trick and "useful, relevant, and interesting/ shocking?" |
|
|
47 | (1) |
|
Other card tricks to be used with probability theory |
|
|
47 | (1) |
|
A follow-up team exercise for students or in a continuous improvement class |
|
|
48 | (1) |
|
|
48 | (1) |
|
|
49 | (2) |
|
Chapter 4 Bayesian statistics: When accurate past information shortens the distance to the aha moment |
|
|
51 | (16) |
|
|
51 | (1) |
|
|
52 | (1) |
|
|
52 | (4) |
|
Classroom activity 4.1: Coin trick to explain Bayes' theorem and illustrate the problem with subjectivity in prior knowledge |
|
|
56 | (3) |
|
Step 1: Setup and identifying the two-headed quarter |
|
|
56 | (1) |
|
Step 2: Pass out quarters and flip three times |
|
|
56 | (65) |
|
Scenario 1. I don't think the instructor had prior knowledge; the coin was randomly chosen |
|
|
57 | (1) |
|
Scenario 2. I think the instructor had prior knowledge and chose the person with the fake coin |
|
|
58 | (1) |
|
Scenario 3. I think the instructor had prior knowledge and chose one of the real coins |
|
|
58 | (1) |
|
The medical problem by tree diagram |
|
|
59 | (1) |
|
Your honor, gut instinct does not counter Reverend Bayes |
|
|
60 | (1) |
|
How it should work in industry (but rarely does) |
|
|
61 | (2) |
|
|
63 | (4) |
Part II: Introduction: Data, statistics, and continuous improvement via the sport of juggling |
|
|
Chapter 5 Learning the sport of juggling step by step |
|
|
67 | (16) |
|
|
67 | (1) |
|
The history of juggling and famous jugglers over the years |
|
|
67 | (3) |
|
|
70 | (1) |
|
The first step: The one-ball cascade |
|
|
70 | (2) |
|
Two-ball cascade juggling: The most critical pattern to learn |
|
|
72 | (4) |
|
Next step to three-ball juggling: The two-and-half-ball cascade |
|
|
76 | (1) |
|
|
77 | (3) |
|
Optional advanced next steps for the advanced jugglers |
|
|
80 | (1) |
|
|
81 | (2) |
|
Chapter 6 The start of any process including learning to juggle: Mean, standard deviation, and the learning curve |
|
|
83 | (8) |
|
|
83 | (1) |
|
The key to any process optimization: The right measurement |
|
|
83 | (1) |
|
Creativity in choosing measurement systems: Convert it to something measureable |
|
|
83 | (2) |
|
Mean and standard deviation for tosses to drop as a training technique for process optimization |
|
|
85 | (1) |
|
Process capability calculation: Number of standard deviations |
|
|
86 | (2) |
|
Process capability by capability analysis |
|
|
88 | (1) |
|
|
89 | (1) |
|
|
89 | (1) |
|
|
90 | (1) |
|
Chapter 7 The basics of using the control chart to improve the juggling process |
|
|
91 | (12) |
|
|
91 | (1) |
|
The basics of the Shewhart statistical process control chart |
|
|
91 | (1) |
|
The basics of statistical process control |
|
|
92 | (1) |
|
The typical three primary conditions for out-of-control |
|
|
93 | (1) |
|
The juggling demonstration of statistical process control |
|
|
94 | (1) |
|
The first view of the process, an isolated out-of-control point, and what information can be obtained |
|
|
94 | (2) |
|
Special cause of variation or nontypical behavior-Eight in a row above or below the mean |
|
|
96 | (2) |
|
Nontypical process behavior-Six in a row trending up or down: The wear out |
|
|
98 | (1) |
|
How to not use a control chart-Adjustment and the negative consequence |
|
|
99 | (2) |
|
|
101 | (1) |
|
|
102 | (1) |
|
Chapter 8 The reliability function or bathtub curve as demonstrated by juggling |
|
|
103 | (8) |
|
|
103 | (1) |
|
Demystifying the bathtub curve for equipment and personnel |
|
|
103 | (1) |
|
How to explain by juggling |
|
|
104 | (2) |
|
The useful life to wear-out transition zone |
|
|
106 | (1) |
|
A demonstration on how to extend the wear-out cycle |
|
|
106 | (3) |
|
|
109 | (2) |
|
Chapter 9 Improving by challenging the process: The design of experiments process |
|
|
111 | (16) |
|
|
111 | (1) |
|
How to improve any process including juggling-The juggling DOE |
|
|
112 | (1) |
|
|
113 | (1) |
|
|
114 | (2) |
|
Reducing the variation in those factors not to be tested |
|
|
116 | (1) |
|
The concept of confounding variables |
|
|
117 | (1) |
|
Sample size and randomization |
|
|
117 | (2) |
|
The how-tos for running the experiment, and the outcome |
|
|
119 | (1) |
|
What can be learned from a typical designed experiment |
|
|
119 | (1) |
|
|
120 | (1) |
|
Interpretation of the results |
|
|
121 | (3) |
|
The opportunity the next day and the follow-up testing |
|
|
122 | (1) |
|
Next phase of improvement and the regression model |
|
|
123 | (1) |
|
A very simple regression model |
|
|
124 | (1) |
|
Summary on DOE and regression model method via juggling |
|
|
124 | (1) |
|
Further exercises for students |
|
|
125 | (1) |
|
|
125 | (2) |
|
Chapter 10 Design of experiments via a card trick |
|
|
127 | (12) |
|
|
127 | (1) |
|
Introduction and the card trick "mysterious mind read" |
|
|
127 | (1) |
|
The effect, or what the audience sees when performing for a large audience (+20) |
|
|
127 | (1) |
|
|
128 | (1) |
|
The 5-factor, 2-level design as compared to the mysterious mind read |
|
|
128 | (6) |
|
Method number one for setting up the card trick: The easy method |
|
|
130 | (1) |
|
Method number two: An advance method by binary code and de Bruijn sequence |
|
|
131 | (1) |
|
The five-digit code for all cards: Aces through 8-In binary code |
|
|
132 | (2) |
|
|
134 | (1) |
|
Summary and potential next steps |
|
|
134 | (1) |
|
|
134 | (1) |
|
|
135 | (4) |
Part III: Introduction: Data, statistics, and continuous improvement via the experimental helicopter |
|
|
Chapter 11 Hypothesis testing method utilizing the experimental helicopter |
|
|
139 | (14) |
|
|
139 | (1) |
|
A brief history of hypothesis testing |
|
|
139 | (1) |
|
The hypothesis testing model |
|
|
140 | (1) |
|
Making the model less analytical |
|
|
140 | (2) |
|
Alpha error or type I error |
|
|
141 | (1) |
|
|
141 | (1) |
|
|
141 | (1) |
|
|
142 | (1) |
|
Transitioning from the courtroom to the production model |
|
|
142 | (2) |
|
|
142 | (1) |
|
The alternative hypothesis (Ha) and significance level |
|
|
143 | (1) |
|
|
144 | (1) |
|
Demonstrating the experimental process with the paper helicopter and rack system |
|
|
145 | (2) |
|
A test to demonstrate the hypothesis testing method and the negative effects from variation |
|
|
147 | (2) |
|
A better test to determine if there is difference: Hold constant the helicopter design |
|
|
149 | (1) |
|
Summary of the hypothesis testing method and the use of experimental helicopter |
|
|
150 | (1) |
|
|
150 | (1) |
|
|
151 | (2) |
|
Chapter 12 An intermediate use of the experimental helicopter: The 5-factor, 2-level, 16-run half-factorial designed experiment |
|
|
153 | (12) |
|
|
153 | (1) |
|
An overview of this model and why it is so successful at improving any process |
|
|
153 | (1) |
|
A review of the helicopter and the five variables |
|
|
154 | (1) |
|
A brief background on partial factorial designs and confounding |
|
|
154 | (1) |
|
The 5-factor, 2-level, 16-run half-factorial, Resolution V experiment |
|
|
155 | (1) |
|
The base-level design for the helicopter design |
|
|
156 | (3) |
|
|
159 | (1) |
|
A nonanalytic graphical view of the experiment |
|
|
159 | (4) |
|
|
163 | (1) |
|
Discussion areas and potential next steps for students |
|
|
163 | (1) |
|
|
164 | (1) |
|
Chapter 13 Process optimization after the design of experiments |
|
|
165 | (12) |
|
|
165 | (1) |
|
Overview from the 5-factor, half-factorial, designed experiment |
|
|
165 | (1) |
|
The optimization process with the experimental helicopter |
|
|
165 | (4) |
|
|
166 | (3) |
|
Interpretation and confirmation of the new optimization point |
|
|
169 | (1) |
|
A brief explanation of coded units |
|
|
169 | (4) |
|
Putting it into action or "go live" |
|
|
173 | (1) |
|
Follow-up exercises for students |
|
|
173 | (1) |
|
|
174 | (3) |
Part IV: Data, statistics, and continuous improvement for everyone |
|
|
Chapter 14 Making data, statistics, and continuous improvement fun and interesting: A typical week-long course |
|
|
177 | (4) |
|
|
177 | (1) |
|
|
177 | (1) |
|
Typical introductory Six Sigma or continuous improvement education model with this approach |
|
|
177 | (4) |
|
|
177 | (1) |
|
|
177 | (1) |
|
|
178 | (1) |
|
|
178 | (1) |
|
|
178 | (1) |
|
|
178 | (1) |
|
|
179 | (1) |
|
|
179 | (1) |
|
|
179 | (1) |
|
|
180 | (1) |
|
Chapter 15 Final thoughts |
|
|
181 | (2) |
Index |
|
183 | |