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Continuous Improvement, Probability, and Statistics: Using Creative Hands-On Techniques [Mīkstie vāki]

  • Formāts: Paperback / softback, 186 pages, height x width: 234x156 mm, weight: 314 g, 20 Tables, black and white; 41 Line drawings, black and white; 1 Halftones, color; 71 Halftones, black and white
  • Sērija : Continuous Improvement Series
  • Izdošanas datums: 23-Mar-2017
  • Izdevniecība: CRC Press
  • ISBN-10: 1138035076
  • ISBN-13: 9781138035072
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  • Mīkstie vāki
  • Cena: 97,62 €
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  • Bibliotēkām
  • Formāts: Paperback / softback, 186 pages, height x width: 234x156 mm, weight: 314 g, 20 Tables, black and white; 41 Line drawings, black and white; 1 Halftones, color; 71 Halftones, black and white
  • Sērija : Continuous Improvement Series
  • Izdošanas datums: 23-Mar-2017
  • Izdevniecība: CRC Press
  • ISBN-10: 1138035076
  • ISBN-13: 9781138035072
Citas grāmatas par šo tēmu:
What happens when the sport of Juggling meets a Statistical Process Control class? This book shows a creative approach to teaching data analysis for continuous improvement. Using step by step instructions, including over 65 photos and 40 graphs, traditional continuous improvement topics (design of experiments, reliability functions, and probability) are demonstrated using card illusions and hands-on activities.

This book is for anyone that teaches these topics and wants to make them more understandable and sometimes even fun. Every operator, technician, student, manager, and leader can learn data analysis and be inspired to join the next generation of continuous improvement professionals.

Recenzijas

"This book would be useful for both industry training and academic courses in basic quality related statistics." Matthew Barsalou, Lean Six Sigma Master Black Belt and Author

"This book uses fun and appealing concepts generally not associated with, well, work (magic and juggling), and, in a very practical way, shows us how to use them to teach profound truths about probability, statistics, and process improvement. His target is teaching that is interesting, and therefore memorable, and I believe that this has been achieved." Robert Perkin, BorgWarner Turbo Systems, USA

Preface: Learning data, statistics, and continuous improvement another way xv
Acknowledgments xvii
Author xix
Part I: Simple steps to making probability interesting
Chapter 1 The science of learning: Make it interesting or shocking
3(8)
Why we still remember where we were and what we were doing on 9/11
3(4)
Overview of the chapters
7(2)
Part one:
Chapters two through four. Card tricks and probability
7(1)
Part two:
Chapters five through ten. Juggling and statistics
8(1)
Part three:
Chapters eleven through thirteen. Experimental helicopter for continuous improvement
9(1)
Part four:
Chapters fourteen and fifteen. Making data and statistics fun and interesting
9(1)
Bibliography
9(2)
Chapter 2 The use of two very basic card tricks to explain probability theory
11(22)
Objectives
11(1)
The basics of the multiplication principle for probability theory
11(1)
Classroom activity 1: Teaching the multiplication principle by card trick-The aces and kings card trick
12(1)
The step-by-step mechanics of how a simple card trick can greatly enhance the learning process
12(7)
Step 1: Preload the deck
12(1)
Step 2: Bring up to the front a member of the class or audience
12(1)
Step 3: Optional fake shuffle #1
12(1)
Step 4: Strategically have the student cut the deck
13(1)
Steps 5A-5D: The fake shuffle. Moving the four aces and the four kings to the bottom four on the table in what is believed are fully shuffled cards
14(4)
Step 5A: Move your four kings from the bottom of the deck to the bottom of a new stack on the table
15(1)
Step 5C: Move the student's stack with the four aces on top to her/his new stack
16(1)
Step 5D: Shuffle all cards except the cards that have been placed on the table
16(2)
Step 6: The fake shuffle continued
18(1)
Step 7: Form four piles of cards on each side of the table from the two halves
18(1)
Card trick finale: Using multiplication principle of probability theory
19(2)
The odds of getting beat
21(1)
A card trick for teaching probabilities of independent events
22(1)
How to show the difference by card illusion
22(6)
Step 1: Student selects and memorizes a card
22(1)
Step 2: Deck split
22(3)
Step 3: Card insertion and pinky break
25(1)
Step 4: Moving the target card to top of the pile
25(1)
Step 5: False showing of card to student
26(1)
Step 6: Reveal
26(1)
Step 7: Returning the target card to the deck
26(2)
Comparing dependent and independent events
28(1)
Reality check: How it works in operations
29(1)
Summary and potential next steps for instructors and students
29(1)
Author's note
29(1)
Bonus section: The process map
30(2)
Summary and next steps
32(1)
Bibliography
32(1)
Chapter 3 Combinations and permutations by card magic
33(18)
Objectives
33(1)
Overview
33(1)
The concept of combinations and the phone number card trick
33(1)
The mathematics behind a flush in poker
34(1)
Classroom activity 3.1: The poker hand flush by the "phone number" card trick
35(6)
Step 1: Start by stacking a standard deck similar to examples in
Chapter two
35(1)
Step 2: Placebo shuffle by students
35(4)
Step 3: Determining probability of flush and revealing the flush
39(2)
Classroom activity 3.2: Phone number card trick to elaborate on the concept of combinations-permutations
41(6)
Step 1: The phone number card trick: Stacking the deck
41(1)
Step 2: Fake shuffle the phone number from the bottom of the deck to the top
42(1)
Step 3: False cut of the deck
42(1)
Step 4: The first random cut
42(1)
Step 5
43(1)
Step 6
43(1)
Step 7
44(2)
Step 8: Reveal the phone number
46(1)
The phone number trick and "useful, relevant, and interesting/ shocking?"
47(1)
Other card tricks to be used with probability theory
47(1)
A follow-up team exercise for students or in a continuous improvement class
48(1)
Author's notes
48(1)
Bibliography
49(2)
Chapter 4 Bayesian statistics: When accurate past information shortens the distance to the aha moment
51(16)
Objectives
51(1)
What is Bayes' formula?
52(1)
The confusing formula
52(4)
Classroom activity 4.1: Coin trick to explain Bayes' theorem and illustrate the problem with subjectivity in prior knowledge
56(3)
Step 1: Setup and identifying the two-headed quarter
56(1)
Step 2: Pass out quarters and flip three times
56(65)
Scenario
1. I don't think the instructor had prior knowledge; the coin was randomly chosen
57(1)
Scenario
2. I think the instructor had prior knowledge and chose the person with the fake coin
58(1)
Scenario
3. I think the instructor had prior knowledge and chose one of the real coins
58(1)
The medical problem by tree diagram
59(1)
Your honor, gut instinct does not counter Reverend Bayes
60(1)
How it should work in industry (but rarely does)
61(2)
Bibliography
63(4)
Part II: Introduction: Data, statistics, and continuous improvement via the sport of juggling
Chapter 5 Learning the sport of juggling step by step
67(16)
Objectives
67(1)
The history of juggling and famous jugglers over the years
67(3)
Juggling as brain food
70(1)
The first step: The one-ball cascade
70(2)
Two-ball cascade juggling: The most critical pattern to learn
72(4)
Next step to three-ball juggling: The two-and-half-ball cascade
76(1)
The three-ball cascade
77(3)
Optional advanced next steps for the advanced jugglers
80(1)
Bibliography
81(2)
Chapter 6 The start of any process including learning to juggle: Mean, standard deviation, and the learning curve
83(8)
Objectives
83(1)
The key to any process optimization: The right measurement
83(1)
Creativity in choosing measurement systems: Convert it to something measureable
83(2)
Mean and standard deviation for tosses to drop as a training technique for process optimization
85(1)
Process capability calculation: Number of standard deviations
86(2)
Process capability by capability analysis
88(1)
Additional exercises
89(1)
Author's note
89(1)
Bibliography
90(1)
Chapter 7 The basics of using the control chart to improve the juggling process
91(12)
Objectives
91(1)
The basics of the Shewhart statistical process control chart
91(1)
The basics of statistical process control
92(1)
The typical three primary conditions for out-of-control
93(1)
The juggling demonstration of statistical process control
94(1)
The first view of the process, an isolated out-of-control point, and what information can be obtained
94(2)
Special cause of variation or nontypical behavior-Eight in a row above or below the mean
96(2)
Nontypical process behavior-Six in a row trending up or down: The wear out
98(1)
How to not use a control chart-Adjustment and the negative consequence
99(2)
Author's notes
101(1)
Bibliography
102(1)
Chapter 8 The reliability function or bathtub curve as demonstrated by juggling
103(8)
Objectives
103(1)
Demystifying the bathtub curve for equipment and personnel
103(1)
How to explain by juggling
104(2)
The useful life to wear-out transition zone
106(1)
A demonstration on how to extend the wear-out cycle
106(3)
Bibliography
109(2)
Chapter 9 Improving by challenging the process: The design of experiments process
111(16)
Objectives
111(1)
How to improve any process including juggling-The juggling DOE
112(1)
The juggling DOE design
113(1)
The preliminary design
114(2)
Reducing the variation in those factors not to be tested
116(1)
The concept of confounding variables
117(1)
Sample size and randomization
117(2)
The how-tos for running the experiment, and the outcome
119(1)
What can be learned from a typical designed experiment
119(1)
The juggling DOE results
120(1)
Interpretation of the results
121(3)
The opportunity the next day and the follow-up testing
122(1)
Next phase of improvement and the regression model
123(1)
A very simple regression model
124(1)
Summary on DOE and regression model method via juggling
124(1)
Further exercises for students
125(1)
Bibliography
125(2)
Chapter 10 Design of experiments via a card trick
127(12)
Objectives
127(1)
Introduction and the card trick "mysterious mind read"
127(1)
The effect, or what the audience sees when performing for a large audience (+20)
127(1)
How and why it works
128(1)
The 5-factor, 2-level design as compared to the mysterious mind read
128(6)
Method number one for setting up the card trick: The easy method
130(1)
Method number two: An advance method by binary code and de Bruijn sequence
131(1)
The five-digit code for all cards: Aces through 8-In binary code
132(2)
How it works-The effect
134(1)
Summary and potential next steps
134(1)
Author's comments
134(1)
Bibliography
135(4)
Part III: Introduction: Data, statistics, and continuous improvement via the experimental helicopter
Chapter 11 Hypothesis testing method utilizing the experimental helicopter
139(14)
Objectives
139(1)
A brief history of hypothesis testing
139(1)
The hypothesis testing model
140(1)
Making the model less analytical
140(2)
Alpha error or type I error
141(1)
Beta or type II error
141(1)
The Power box
141(1)
The other box
142(1)
Transitioning from the courtroom to the production model
142(2)
The null hypothesis (Ho)
142(1)
The alternative hypothesis (Ha) and significance level
143(1)
The production model
144(1)
Demonstrating the experimental process with the paper helicopter and rack system
145(2)
A test to demonstrate the hypothesis testing method and the negative effects from variation
147(2)
A better test to determine if there is difference: Hold constant the helicopter design
149(1)
Summary of the hypothesis testing method and the use of experimental helicopter
150(1)
Author's notes
150(1)
Bibliography
151(2)
Chapter 12 An intermediate use of the experimental helicopter: The 5-factor, 2-level, 16-run half-factorial designed experiment
153(12)
Objectives
153(1)
An overview of this model and why it is so successful at improving any process
153(1)
A review of the helicopter and the five variables
154(1)
A brief background on partial factorial designs and confounding
154(1)
The 5-factor, 2-level, 16-run half-factorial, Resolution V experiment
155(1)
The base-level design for the helicopter design
156(3)
The results and analysis
159(1)
A nonanalytic graphical view of the experiment
159(4)
Typical next steps
163(1)
Discussion areas and potential next steps for students
163(1)
Bibliography
164(1)
Chapter 13 Process optimization after the design of experiments
165(12)
Objectives
165(1)
Overview from the 5-factor, half-factorial, designed experiment
165(1)
The optimization process with the experimental helicopter
165(4)
The follow-up testing
166(3)
Interpretation and confirmation of the new optimization point
169(1)
A brief explanation of coded units
169(4)
Putting it into action or "go live"
173(1)
Follow-up exercises for students
173(1)
Bibliography
174(3)
Part IV: Data, statistics, and continuous improvement for everyone
Chapter 14 Making data, statistics, and continuous improvement fun and interesting: A typical week-long course
177(4)
Objectives
177(1)
An overview
177(1)
Typical introductory Six Sigma or continuous improvement education model with this approach
177(4)
Day 1: AM
177(1)
Day 1: PM
177(1)
Day 2: AM and PM
178(1)
Day 3: AM
178(1)
Day 3: PM
178(1)
Day 3: PM
178(1)
Day 4: AM and PM
179(1)
Day 5: AM
179(1)
Day 5: PM
179(1)
Extra hands-on exercises
180(1)
Chapter 15 Final thoughts
181(2)
Index 183
Bill Hooper is an independent consultant specializing in data based productivity and quality improvement for small and mid-sized companies. He holds an undergraduate degree in Engineering from the University of Michigan and an advanced degree from Indiana University, in addition to certifications from the American Society for Quality (ASQ) for Six Sigma Master Black Belt, Reliability Engineering, Quality Management and Quality Engineering. Bill has implemented over 100 Designed Experiments for multiple industrial and service based clients over the past 20 years, but likely is best known for teaching a series of innovative courses on data, statistics and Design of Experiments throughout the United States, Canada, Africa and the Middle East.

Bill is also a trained close-up magician and a performing juggler best known for creating with his son, Todd Hooper, the workshop, "Juggling for Creativity and teamwork". The use of juggling as a training method for continuous improvement is from that workshop and also from teaching hundreds of children and adults to juggle. Bill previously volunteered for the Chicago area non-profit Corporation Open Heart Magic, an organization that specializes in the use of close-up magic to accelerate the healing process for hospitalized pediatric patients. Many of the techniques used in his courses were initiated while volunteering at Open Heart Magic.

Bill is a speaker and keynote speaker at various technical and non-technical conferences on the use of card magic and juggling to teach data, statistics and continuous improvement.

Learn more about Bills unique courses and presentations at www.williamhooperconsulting.com.