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E-grāmata: Crash Course in Library Services for Seniors

  • Formāts: 168 pages
  • Sērija : Crash Course
  • Izdošanas datums: 31-May-2012
  • Izdevniecība: Libraries Unlimited Inc
  • Valoda: eng
  • ISBN-13: 9798216185529
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  • Formāts: 168 pages
  • Sērija : Crash Course
  • Izdošanas datums: 31-May-2012
  • Izdevniecība: Libraries Unlimited Inc
  • Valoda: eng
  • ISBN-13: 9798216185529
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A comprehensive guide to creating dynamic, successful, and innovative library programs that cater to the specialized needs of older adultsan important and growing user group.

Crash Course in Library Services for Seniors provides a refreshingly positive approach to working with older adultsone that focuses on the positive effects of aging on patrons, and the many opportunities that libraries can create for themselves by offering top-notch services delivered with a concierge mindset. The book offers page after page of great programming ideas specifically for reaching out to Baby Boomers and older customersa population that is predicted to double over the next 20 years.

Organized in only six chapters, this easy-to-read book provides practical suggestions for making any library a welcoming place for older adults, covering topics such as assessment, planning, programming, services, marketing, and evaluation. This title will be invaluable to public librarians interested in expanding and improving their current programming for older adults within their community, and for those looking to create entirely new programming for seniors.

Recenzijas

This text could easily be used by the new librarian serving senior patrons as well as the seasoned professional who is new to this role. The work is a great review as well as introduction to the life of a librarian, illustrating both the positive and the challenging situations. * ARBA *

Papildus informācija

A comprehensive guide to creating dynamic, successful, and innovative library programs that cater to the specialized needs of older adultsan important and growing user group.
Introduction ix
Chapter 1 Why Single Out Seniors?
1(6)
ALA Guidelines for Library and Information Services to Older Adults
2(1)
Guidelines for Library and Information Services to Older Adults
2(1)
One Size Fits All?
2(1)
Aging as a State of Mind
3(1)
Common Myths about Our Aging Brains
3(1)
Factors Associated with Longevity and Good Health
4(1)
Desire to Serve
5(1)
Why Is It Smart for Librarians to Turn Their Attention to This Age Group?
5(2)
Chapter 2 Starting Something Special
7(12)
Environmental Assessment Scanning
7(2)
Internal Assessment Scanning
7(1)
External Scanning
8(1)
Information-Gathering Techniques
9(1)
Advisory Council
9(1)
Focus Groups
9(1)
Community Open Houses, Public Forums, and Discussion Groups
9(1)
Personal Interviews
9(1)
Observation
10(1)
Surveys
10(1)
Assessing Your Information---Putting It All Together
10(1)
Sharing Your Findings
10(1)
Funding: Looking for Assistance---Inside and Out
11(1)
In-House Resources
11(1)
External Resources
11(1)
Granting Your Wishes
12(2)
Grant Search Websites
12(2)
Making a Senior Program a Winning Proposition
14(1)
Carve Out a Space
14(1)
And Why Should We Do This?
15(1)
Location, Location, Location
15(1)
Space Dynamics
15(1)
Furniture and Shelving
15(1)
Kiosks
16(1)
Space for Childhood Favorites
16(1)
Outdoor Spaces
16(1)
Branding Your Program
16(1)
Defining the Ideal---Working with the Realities
17(2)
Chapter 3 Stellar Services
19(6)
Special Senior Services Desk
19(1)
Seniors Webpage
20(1)
E-Readers
21(1)
Computer/Book Enhancement Programs
21(1)
Readability
21(1)
Zoom Text
22(1)
JAWS Screen Accessibility Software
22(1)
Braille Displays and Printers
22(1)
The Future of Computing: Gesture-Based Computing
22(1)
Little Extras
22(1)
Outreach Services
23(1)
Email or Mailing List
23(1)
Senior Advisory Board
23(1)
Conclusion
24(1)
Chapter 4 Enterprising Programs
25(78)
The Fundamentals
25(3)
Umbrella Themes
25(1)
Connectivity
25(1)
Continue the Journey
26(1)
Learning Goals
26(1)
Outcomes = Ready-Made Evaluation
26(1)
Resource and Technology Infusion
27(1)
Money Money Money! Series
28(18)
Partnerships
28(1)
Programs
28(1)
Other Suggestions
28(18)
Tech Bytes Technology Series
46(22)
A Word on Tech Lingo
46(1)
Partnerships
46(1)
Programs
46(1)
Other Suggestions
47(21)
Wellness Watch Series
68(23)
Partnerships
68(1)
Programs
68(1)
Other Suggestions
69(22)
Random Program Ideas
91(1)
Geocaching
91(1)
Knit Tagging
91(1)
Finding Your Musical Muse
92(1)
Other Stand-Alone Programming Ideas
92(1)
Program Ideas That Need Local Flair
92(8)
Urban Garden Series
92(1)
Philosophical Forum (A Discussion Group Based on the Socrates Cafe)
93(1)
Blazing Book Club
94(1)
Book Talks
95(1)
Events Prep Series (aka The Sneak Peak)
96(1)
Learning Local Series
97(1)
Staycations
97(1)
Story Bee
98(1)
Video Games
98(2)
Tips for Creating Your Own Programming
100(3)
Consistency
100(1)
Combine Patron Needs and Wants with Your Expertise
100(1)
Think Local
100(1)
Scour the In-House Resources
100(1)
Find Those Free Outside Resources
100(3)
Chapter 5 Promote and Gain a Fan Base
103(10)
The Marketing Mind-Set
104(1)
Marketing to Baby Boomers
104(1)
Marketing to All Older Adults
105(1)
Marketing Tools (aka Getting Their Attention)
105(4)
Word of Mouth (WOM)
106(1)
Local News Outlets
106(1)
Fee vs. Free
106(1)
Newspapers: Print Format
107(1)
News: Television Format
107(1)
Radio
107(1)
Printed Marketing Material
107(2)
Technology
109(1)
Websites
109(1)
Email List
110(1)
Facebook Page
110(1)
Twitter Account
110(1)
The "Contagious Curiosity" Marketing Strategy
110(1)
Other Tips and Tricks
111(1)
Create Your Own Buzz
111(1)
Conclusion
112(1)
Chapter 6 Everything about Evaluating
113(8)
Creating Gutsy Goals
113(1)
Assessing the Goals Themselves
114(1)
Creating Action-Based Objectives
114(1)
Creating Outcomes
115(1)
Collecting Evaluation Evidence
115(1)
Creating Evaluation Surveys
116(1)
Fostering an Open Dialogue
117(1)
Assessing the Evidence
117(1)
Updating Programs and Services Based on Evaluation
118(1)
Dealing with Bad Feedback or Controversy
118(1)
Bringing It All Together
119(1)
Proving Worth to a Wider Audience
119(1)
Conclusion
120(1)
Appendix A ALA Guidelines for Library and Information Services to Older Adults
121(6)
Introduction
121(1)
Guidelines for Library and Information Services to Older Adults
122(5)
Appendix B Sample Surveys
127(6)
Assessment Survey for Older Adults: Current Users
127(2)
Assessment Survey for Older Adults: Current Nonusers
129(1)
Survey for Community Gatekeepers
130(1)
Assessment Survey for Library Staff
131(2)
Appendix C Free Online Technology Tools
133(10)
Assessment/Evaluation
133(1)
Blogging
134(1)
Book Clubs: Online
135(1)
Bookmarking
135(1)
Collaboration
136(1)
Computer Maintenance
136(1)
Facebook and Alternatives
137(1)
Image Editing Websites
137(1)
Image Sharing
138(1)
Podcasting
139(1)
Presentations
139(1)
Tasking and To-Do Lists
140(1)
Technology Help
140(1)
Text to Speech
140(1)
Video Creation and Editing
141(1)
Video Sharing
141(1)
Website Creators
141(2)
Appendix D Web Resource List
143(8)
Associations
143(1)
Caregiving
143(1)
Death and Grief: Widow/er
144(1)
Assistive Technology
144(1)
Discounts for Seniors
144(1)
Employment
144(1)
Estate Planning
145(1)
Fitness
145(1)
Fraud Prevention
146(1)
Government
146(1)
Grants
147(1)
Librarian Resources
148(1)
Multitopic Sites
148(1)
Retirement
149(1)
Second Careers for Seniors
149(1)
Taxes
149(1)
Technology
150(1)
Travel for Seniors
150(1)
Volunteering
150(1)
Bibliography 151(2)
Index 153
Ann Roberts is adult services consultant for Missouri State Library, Jefferson City, MO.

Stephanie G. Bauman, MLS, is author of the Libraries Unlimited book Storytimes for Children and a member of the American Library Association.