"Drawing upon the findings of a content analysis of over 1,000 articles from a variety of news outlets, along with the completion of 40 interviews with senior leaders from ten major research universities across the United States, the author presents a crisis leadership framework that can be useful for academic and administrative leaders in navigating those crises that are most germane to institutions of higher education. The book introduces readers from various academic disciplines to the relevant scholarly literature at the intersection of leadership in higher education, crisis management/communication, and organizational communication. Featured in this book are specific models and tools for current leaders in higher education, including a taxonomy of crisis types that are most germane for colleges and universities, a continuum for thinking through communication during crisis situations in higher education, and a scorecard of skills, values, and competencies required for effective crisis leadership"--
This work offers a research-informed crisis leadership framework, for academic and administrative leaders. The book provides guidelines on dealing with crises such as campus violence, sexual assault, bribery scandals, white nationalist events, sex abuse, terrorist activity, academic fraud, student protests, and racial tensions. The book begins with discussion of the nature and social construction of crisis in higher education, the perception and reality of crisis, and the process of defining and labeling phenomena as crisis. Later discussion encompasses communication theory, crisis adaptation, and crisis leadership in higher education. Annotation ©2019 Ringgold, Inc., Portland, OR (protoview.com)
There was a time when crises on college and university campuses were relatively rare and episodic. Much has changed, and it has changed quite rapidly. Drawing upon original research, Crisis Leadership in Higher Education presents a theory-informed framework for academic and administrative leaders who must navigate the institutional and environmental crises that are most germane to institutions of higher education.
There was a time when crises on college and university campuses were relatively rare. Much has changed, and it has changed quite rapidly. Rather than being isolated incidents requiring the sole attention of presidents, chancellors, or communication professionals, the proliferation of crises across campuses means that crisis leadership has now become fundamental to the work of university personnel across levels, disciplines, and institutions. Drawing upon the findings of forty interviews with senior leaders from ten major research universities across the United States and a content analysis of over one thousand articles from a variety of news outlets, Crisis Leadership in Higher Education presents a theory-informed framework for academic and administrative leaders who must navigate the institutional and environmental crises that are most germane to institutions of higher education. The perspectives offered in this book remind us that it is in the chaos and uncertainty of crisis that leadership becomes most visible and most critical.
