Completely updated and revised, Cruise Ship Tourism, Second Edition, covers the economic, social and environmental impacts of cruising, combining the latest knowledge and research to provide a comprehensive account of the subject. Despite the industry growing rapidly, there is a substantial gap in the related literature, and this book addresses the key issues for researchers, students and industry professionals.
This second edition:
* Reviews the fundamental principles of the industry, the cruise experience from a passenger perspective, marketing, planning and destination development.
* Includes case studies throughout, translating theory into practical management advice.
* Comprises contributions from over fifty international contributors to portray a truly global perspective.
* Provides numerous full color illustrations to bring the subject to life.
A valuable "one-stop-shop" for those interested in cruise ships and maritime tourism, this new edition from major names in the field is also an invaluable resource for anyone concerned more widely with tourism and business development.
Papildus informācija
Suitable for researchers, students and industry professionals in the areas of tourism, cruising and business development.
About the Editors |
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xi | |
Contributors |
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xiii | |
Preface |
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xvii | |
Acknowledgements |
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xxi | |
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1 | (40) |
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PART 1 FUNDAMENTAL PRINCIPLES |
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41 | (118) |
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2 Power and Profits in the Global Cruise Industry |
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43 | (14) |
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3 Representation without Taxation |
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57 | (15) |
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4 Flags of Convenience and the Global Cruise Labour Market |
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72 | (14) |
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5 Corporate Social Responsibility in the Cruise Sector |
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86 | (20) |
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6 Passengers and Risk: Health, Wellbeing and Liability |
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106 | (18) |
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7 Economics of Cruise Shipping: The Need for a New Business Model |
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124 | (14) |
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8 High Fees on the High Seas? The Provision of Extra-Fee Products and Services |
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138 | (7) |
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9 `Oceans Apart': Bridging the Gap between Academic Research and Professional Practice in Cruise Tourism |
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145 | (14) |
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PART 2 THE CRUISE EXPERIENCE: PEOPLE AND PASSENGERS |
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159 | (100) |
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10 Talent Management and the Cruise Industry |
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161 | (16) |
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11 A Sailor's Life for Me: An Example of How One Port of Call Has Developed in the Hope of Meeting Crew Expectations |
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177 | (11) |
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12 Mediating the Cruise Experience |
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188 | (17) |
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13 Conceptualizing the Cruise Ship Tourist Experience |
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205 | (15) |
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14 Managing Health-related Crises in the Cruise Industry |
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220 | (16) |
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15 Cruises, Safety and Security in a Violent World |
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236 | (23) |
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PART 3 MARKETS, MARKETING AND MOTIVATIONS |
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259 | (102) |
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16 Safe, Secure and Sustainable: Attributes of a Strong Cruise Brand |
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261 | (13) |
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17 The Image of Cruise Ship Holidays on Italian Television: A Comparative Analysis |
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274 | (16) |
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18 Purchasing Attributes for Cruise Passengers |
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290 | (14) |
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19 Motivations and Constraints of Cruising for the US and Chinese Markets |
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304 | (13) |
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20 Children and the Family Market |
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317 | (15) |
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21 Cruising with Pride: The LGBT Cruise Market |
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332 | (16) |
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22 The Changing Consumer: `Digital Cruising' |
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348 | (13) |
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PART 4 IMPACTS OF CRUISE SHIP TOURISM: STAKEHOLDERS, POLITICS AND POWER |
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361 | (78) |
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23 Stakeholders' Perceived Gains and Obstacles of Cruise Ship Tourism Development: The Case of La Palma Island |
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363 | (15) |
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24 Cruise Ships and Protected Areas in the Marine Biome: An Analysis of Tourism in the Brazilian Context |
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378 | (15) |
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25 Sailing into Stormy Waters? Understanding the Community Impacts of Cruise Tourism Growth in Akaroa, New Zealand |
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393 | (15) |
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26 Cruise Tourism in a Remote Small Island -- High Yield and Low Impact? |
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408 | (16) |
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27 Cruise Tourists on the Mainland. Itineraries and Interactions |
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424 | (15) |
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PART 5 PLANNING AND MANAGEMENT FOR SUSTAINABLE CRUISING |
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439 | (66) |
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28 Environmental Reporting in the Cruise Industry |
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441 | (24) |
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29 Improving Sustainable Management of Expedition Cruise Destinations in Australia: Governance and Management Lessons from the Great Barrier Reef, the Kimberley and Tasmania |
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465 | (19) |
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30 Sailing in Icy Waters: Antarctic Cruise Tourism Development, Regulation and Management |
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484 | (21) |
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PART 6 PORTS, DESTINATIONS AND INFRASTRUCTURE DEVELOPMENT |
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505 | (68) |
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31 Development of Cruise Tourism in Saudi Arabia |
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507 | (17) |
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32 Cruise Itinerary Planning |
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524 | (22) |
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33 Is China a New Goldmine for Cruise Companies? |
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546 | (16) |
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34 Cruising in Asia, with a Focus on China |
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562 | (11) |
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PART 7 CONCLUSIONS AND FUTURE DIRECTIONS |
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573 | (10) |
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35 Conclusions and Future Directions |
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575 | (8) |
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Index |
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583 | |
Xavier Font is professor of sustainability marketing at the University of Surrey. He researches and develops methods of sustainable tourism production and consumption. He has published widely about sustainable tourism certification, and has consulted on sustainable product development, marketing and communication for UNEP, UNCTAD, UNWTO, IFC, EC, VisitEngland, Fįilte Ireland, WWF and the Travel Foundation amongst others. Since January 2019, he is the new co-editor of the Journal of Sustainable Tourism. He has conducted over 130 courses for more than 2500 businesses on how to market and communicate sustainability, see www.travindy.com - Michael Lück is a professor in the School of Hospitality and Tourism, and associate director for the coastal and marine tourism research programme at the New Zealand Tourism Research Institute, both at Auckland University of Technology, New Zealand. He is founding co-chair of the International Coastal & Marine Tourism Society (ICMTS). Michael has more than 10 years work experience in the tourism industry and his research interests include (marine) wildlife tourism, the cruise industry, ecotourism, interpretation and education on wildlife tours, the impacts of tourism, and aviation/transport. He has published in a number of international journals, is founding editor-in-chief of the academic journal Tourism in Marine Environments, Associate Editor of the Journal of Ecotourism and Human Dimensions of Wildlife, and editorial board member of Marine Policy and Frontiers. Michael has edited or co-edited ten volumes on ecotourism, marine and polar tourism, events and low cost airlines, as well as the Encyclopedia of Tourism and Recreation in Marine Environments (CABI), and co-authored the introductory text Tourism (CABI). Dr Michael Vogel is Professor of Business and Tourism Management, programme leader for Cruise Industry Management at the Bremerhaven University of Applied Sciences (Germany) and Co-Director of the Institute of Maritime Tourism in Bremerhaven. He has published on cruise economics, destination strategy, higher education, critical research and epistemology. He also conducts research for the German Ministry for the Environment on the acceptance of offshore wind farms, leads a major teaching quality enhancement programme and runs an innovative street magazine with students and homeless people. In 2008 he received the German Higher Education Teaching Award. Previously, Michael worked as a strategy consultant and tourism manager. He holds a graduate degree in Business Administration, an MSc in Environmental and Resource Economics and a PhD in Theoretical Economics. He is also a doctoral student at the Institute of Education, University of London. Dr Alexis Papathanassis is Professor of Tourism Management and Information Systems at the Bremerhaven University of Applied Sciences (Germany) and Co-Director of the Institute of Maritime Tourism in Bremerhaven. He serves as chairman of the Cruise Research Society, has published in the Annals of Tourism Research, Tourism Management, International Journal of Tourism Research and others, and (co-)edited two books on cruise management. Prior to joining academia, Alexis pursued a professional career with TUI, Europe's leading tourism group, as Project Manager and Process Engineer, Business Unit Manager and Business Development Manager. He graduated with a degree in Business Administration from the University of Bath, gained his MSc in Analysis, Design and Management of Information Systems from the London School of Economics & Political Science and received his PhD in Economic Sciences from the University of Hanover. Associate Professor Emma J Stewart is co-Head of the Department of Tourism, Sport & Society at Lincoln University, New Zealand. She is on the editorial boards of the Journal of Sustainable Tourism, The Polar Journal, and Tourism in Marine Environments. Her research focuses on nature-based tourism; outdoor recreation experiences; environmental change and implications for communities, landscapes and the tourism sector. She has published over 50 peer reviewed journal articles and edited three books. Joseph M. Cheer is at Western Sydney University and is board member of the International Geography Union (IGU) Commission on Tourism and Leisure and Global Change. His research draws from transdisciplinary perspectives, especially human/economic geography, cultural anthropology and political economy. Joseph is focused on research to practice with an emphasis on resilience building, sustainability and social justice in tourism. He recently published 'Tourism Resilience and Adaptation to Environmental Change' and 'Tourism Resilience and Sustainability: Adapting to Social, Political and Economic Change' (with Alan Lew). Noel Scott is Adjunct Professor of Tourism Management in the Sustainability Research Centre, University of the Sunshine Coast. His research interests include the study of wildlife tourism, tourism experiences, destination management and marketing, and stakeholder organization. He has over 300 academic articles published including 16 books. He is on the Editorial Board of 10 journals, a Fellow of the Council of Australian University Tourism and Hospitality Educators, and a member of the International Association of China Tourism Scholars.