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E-grāmata: Data-First Marketing: How To Compete and Win In the Age of Analytics

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  • Formāts: PDF+DRM
  • Izdošanas datums: 21-Aug-2020
  • Izdevniecība: John Wiley & Sons Inc
  • Valoda: eng
  • ISBN-13: 9781119701262
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  • Formāts: PDF+DRM
  • Izdošanas datums: 21-Aug-2020
  • Izdevniecība: John Wiley & Sons Inc
  • Valoda: eng
  • ISBN-13: 9781119701262
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"Traditional marketing is FAR from dead. Still, in today's world, digital marketing has transformed our discipline into something more, something better, and something both easier and harder at the same time. Business-to-consumer (B2C) companies, in particular, understand the very different reality of how they must compete today, with more buyer behavior and signaling information than ever before available via social media and in the data they can capture themselves along each buyer's journey. This explosion of customer data along with the growth and maturation of big data technologies have changed the priorities for B2C marketers -- to be able to reach and personalize messages to each customer. When it comes to data-driven marketing in business-to-business (B2B) companies, however, the adoption has been much slower, but the opportunity is tremendous. Marketing data -- from buyer behavior to statistics on marketing campaign effectiveness and ROI -- is already available to B2B marketers in various Martechplatforms they are already using or can be made readily available with some changes to data collection and integration efforts tied to each company's key performance indicators (KPIs), yet most B2B marketing teams do not take advantage of this information. For B2B companies, the shift to thinking about data in strategic ways requires a top-to-bottom transformation which we refer to as Data-First Marketing. The growing maturation of marketing technology tools for ROI reporting, attribution and marketing intelligence make this the perfect time for the early adopters in the B2B marketing space to create true competitive advantage for their companies. Data-First Marketing describes the benefits and provides a blueprint for implementing data-driven marketing with business strategy and goals"--

Supercharge your marketing strategy with data analytics

In Data-First Marketing: How to Compete & Win in the Age of Analytics, distinguished authors Miller and Lim demystify the application of data analytics to marketing in any size business.

Digital transformation has created a widening gap between what the CEO and business expect marketing to do and what the CMO and the marketing organization actually deliver. The key to unlocking the true value of marketing is data – from actual buyer behavior to targeting info on social media platforms to marketing’s own campaign metrics. Data is the next big battlefield for not just marketers, but also for the business because the judicious application of data analytics will create competitive advantage in the Age of Analytics.

Miller and Lim show marketers where to start by leveraging their decades of experience to lay out a step-by-step process to help businesses transform into data-first marketing organizations. The book includes a self-assessment which will help to place your organization on the Data-First Marketing Maturity Model and serve as a guide for which steps you might need to focus on to complete your own transformation.

Data-First Marketing: How to Compete & Win in the Age of Analytics should be used by CMOs and heads of marketing to institute a data-first approach throughout the marketing organization. Marketing staffers can pick up practical tips for incorporating data in their daily tasks using the Data-First Marketing Campaign Framework. And CEOs or anyone in the C-suite can use this book to see what is possible and then help their marketing teams to use data analytics to increase pipeline, revenue, customer loyalty – anything that drives business growth.

Foreword xiii
Preface xvii
Introduction 1(8)
Uncertainty about the CMO Role as Marketing Is Asked to Take on More
1(2)
Reinventing Marketing Starts with Data and Analytics
3(1)
Data-First Marketing Proves Marketing's Value
4(5)
PART I Data-Driven Marketing Is Not Enough
1 Marketing in the Age of Analytics
9(20)
Proving Marketing's Value to the Business
9(3)
Digital Transformation Leads to the Age of Analytics
12(11)
Building a Martech Stack Multiplies the Data and Need for Analytics
23(1)
The New Rules Now Include Marketing Data Analytics
24(5)
2 Data Levels the Playing Field: Lessons from Moneyball
29(12)
The Moneyball Data-First Philosophy
31(2)
Lesson 1 Defy Convention, Using Data
33(3)
Lesson 2 You May Not Win the World Series, but You Can Be a Contender
36(1)
Lesson 3 Always Ask "Why?"
37(4)
3 Data-First Marketing: Transforming Your Marketing Organization
41(10)
What Is Data-First Marketing?
42(1)
Why Data-First Marketing?
43(1)
Why Isn't Marketing Already Doing This?
43(3)
Beginning the Transformation -
46(5)
PART II Transforming Your Organization: Adopting Data-First Marketing
4 Assessing Your Organization's Marketing Maturity Level
51(16)
1 Aligning Marketing with the Business
52(2)
2 Architecture and Technical Resources
54(2)
3 Analyzing Data
56(1)
4 Campaign Framework
57(3)
5 Embracing Data-First
60(7)
5 Step 1: Marketing-Business Alignment
67(22)
Is Marketing a Cost Center or a Revenue Center?
67(1)
Shifting the Perception of Marketing from Cost Center to Revenue Center
68(1)
Getting Buy-in from Key Stakeholders
69(18)
Get Started Today
87(2)
6 Step 2: Data Integration, Architecture and Technical Resources
89(20)
Develop a Strategy for Your Martech Stack
89(3)
Six Questions to Ask When Evaluating Your Martech Stack
92(14)
Get Started Today
106(3)
7 Step 3: Data Analysis
109(24)
Cognitive Biases: One More Lesson from Moneyball
110(2)
Example of Beating Cognitive Biases: Rely on Data
112(1)
Overcoming Biases and Beliefs
113(8)
Analyzing Different Types of Marketing Data
121(10)
Get Started Today
131(2)
8 Step 4: The Data-First Marketing Campaign Framework
133(40)
Development Phase
134(15)
Execution Phase
149(13)
Analysis Phase
162(8)
Get Started Today
170(3)
9 Step 5: Data-First Marketing Staffing and Culture
173(22)
Starting at the Top: CMO and Marketing Leadership
174(16)
Systemizing Data-First Marketing with the Marketing Team
190(2)
Empower Your Marketing Team
192(2)
Get Started Today
194(1)
Conclusion 195(6)
Afterword 201(2)
Bibliography 203(6)
Acknowledgments 209(4)
About the Authors 213(2)
Index 215
JANET DRISCOLL MILLER is Founder of Marketing Mojo and an award-winning speaker and writer on digital marketing. In her 25 years in the field, she has worked with many top-tier clients such as National Geographic, Mazda USA, LexisNexis, and Activision. Janet is the author of Getting Started with Google Analytics, and is a regular guest lecturer at the University of Virginia and James Madison University.

JULIA LIM is Vice President of Marketing for Marketing Mojo, an award-winning digital marketing agency. She has held executive positions in marketing and product marketing at several high-growth technology companies. Julia has extensive hands-on experience with building MarTech infrastructures that support sales, achieve business goals, and display key performance indicators in meaningful ways.