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Design of Enterprise Systems: Theory, Architecture, and Methods [Hardback]

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(Florida International University, Miami, USA)
  • Formāts: Hardback, 448 pages, height x width: 254x178 mm, weight: 990 g, 57 Tables, black and white; 153 Illustrations, black and white
  • Izdošanas datums: 27-Jan-2010
  • Izdevniecība: CRC Press Inc
  • ISBN-10: 1439818231
  • ISBN-13: 9781439818237
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  • Hardback
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  • Formāts: Hardback, 448 pages, height x width: 254x178 mm, weight: 990 g, 57 Tables, black and white; 153 Illustrations, black and white
  • Izdošanas datums: 27-Jan-2010
  • Izdevniecība: CRC Press Inc
  • ISBN-10: 1439818231
  • ISBN-13: 9781439818237
Citas grāmatas par šo tēmu:
In practice, many different people with backgrounds in many different disciplines contribute to the design of an enterprise. Anyone who makes decisions to change the current enterprise to achieve some preferred structure is considered a designer. What is problematic is how to use the knowledge of separate aspects of the enterprise to achieve a globally optimized enterprise. The synthesis of knowledge from many disciplines to design an enterprise defines the field of enterprise engineering.

Because enterprise systems are exceedingly complex, encompassing many independent domains of study, students must first be taught how to think about enterprise systems. Specifically written for advanced and intermediate courses and modules, Design of Enterprise Systems: Theory, Architecture, and Methods takes a system-theoretical perspective of the enterprise. It describes a systematic approach, called the enterprise design method, to design the enterprise. The design method demonstrates the principles, models, methods, and tools needed to design enterprise systems. The author uses the enterprise system design methodology to organize the chapters to mimic the completion of an actual project. Thus, the book details the enterprise engineering process from initial conceptualization of an enterprise to its final design.

Pedagogical tools available include:

For instructors:





PowerPoint® slides for each chapter Project case studies that can be assigned as long-term projects to accompany the text Quiz questions for each chapter Business Process Analyzer software available for download

For students:





Templates, checklists, forms, and models to support enterprise engineering activities

The book fills a need for greater design content in engineering curricula by describing how to design enterprise systems. Inclusion of design is also critical for business students, since they must realize the import their decisions may have on the long-term design of the enterprises they work with. The books practical focus and project-based approach coupled with the pedagogical tools gives students the knowledge and skills they need to lead enterprise engineering projects.
Preface xiii
I Enterprise Engineering
1(146)
Enterprise Engineering
3(26)
Definition of Enterprise Engineering
3(8)
Enterprise Systems
4(1)
Enterprise Engineer
5(2)
Enterprise Life-Cycle
7(1)
Enterprise Design Method
8(1)
Enterprise Architecture
9(1)
Enterprise Engineering Projects
10(1)
Need for Enterprise Engineering
11(3)
Enterprise Engineering Compared to Systems Engineering
13(1)
Skills and Knowledge of Enterprise Engineers
13(1)
The Enterprise Environment
14(4)
History of Enterprise Engineering
18(6)
Scientific Management
19(3)
Humanist School
22(1)
General Systems Theory Movement
23(1)
Summary
24(5)
Bibliography
25(4)
Systems Theory
29(24)
Definition of a System
29(8)
Enterprise Boundaries
30(1)
Enterprise Subsystems
30(1)
Holism
31(1)
Open versus Closed
31(1)
Purposefulness
32(1)
Feedback and Control
32(2)
Complexity
34(2)
Dynamic
36(1)
Equifinality
37(1)
System Dynamics
37(6)
Causal Loop Diagrams
37(2)
Stock and Flow Diagrams
39(3)
Critique of System Dynamics
42(1)
Systems Thinking
43(5)
Reductionist Perspective
43(1)
Systems Perspective
44(4)
How To Think Like a Systems Thinker
48(1)
Implications for Enterprise System Design
48(1)
Summary
49(4)
Bibliography
51(2)
Modeling Concepts
53(22)
Model Definition
53(1)
Features of Models
54(3)
Model Viewpoint
57(1)
Modeling Language
58(5)
Types of Models
60(3)
Model Verification and Validation
63(4)
Model Verification and Validation Procedure
64(1)
Obstacles to Validation
65(2)
Modeling Process
67(4)
Modeling Project Initiation
67(1)
Model Construction
68(2)
Model Solving
70(1)
Reporting
70(1)
Model Implementation
70(1)
Model Reuse
71(1)
Summary
72(3)
Bibliography
74(1)
Enterprise Design Methodology
75(26)
Design Theory
75(11)
Design as Problem Solving
78(2)
The Design Problem
80(3)
Design Thinking
83(1)
Design for Change
84(2)
Design Methodologies
86(6)
Waterfall Design Model
88(1)
Spiral Design Model
89(1)
Controlled Iteration Design Model
90(2)
Methods in Practice
92(1)
Methodology Principles
92(3)
Capability Maturity Model Integration
95(2)
Summary
97(4)
Bibliography
99(2)
Enterprise Architecture
101(18)
Introduction
101(4)
Enterprise Architecture Frameworks
105(8)
Zachman's Framework
107(3)
TOGAF
110(2)
Other Enterprise Architectures
112(1)
Summary Enterprise Reference Architectures
113(1)
Developing the Enterprise Architecture
113(1)
Enterprise Reference Architecture
114(1)
Summary
115(4)
Bibliography
117(2)
Enterprise Analysis and Design Methodology
119(28)
Enterprise Design Methodology
119(1)
Cross Life-Cycle Activities
120(5)
Project Management
120(1)
Requirements Management
121(1)
Quality Assurance
121(1)
Configuration Management and Control
122(1)
Risk Management
122(3)
Project Initiation
125(6)
Project Definition
127(1)
Define Project Scope, Schedule and Budget
128(1)
Project Scope Definition
129(1)
Project Budget
130(1)
Project Schedule
130(1)
Project Approval
130(1)
Business Case
131(1)
Project Planning
131(6)
Work Breakdown Structure
132(1)
Estimation
133(2)
Scheduling
135(1)
Budgeting
136(1)
Other Project Plans
137(1)
Analysis
137(2)
Generate and Evaluate Alternatives
139(1)
Design
139(1)
Construction
140(2)
Implementation
142(2)
Project Tools
144(1)
Summary
144(3)
Bibliography
146(1)
II Enterprise Project
147(62)
Strategy
149(14)
Strategy Definition
149(3)
Strategy Hierarchy
151(1)
Strategy Theory
152(3)
Resource-Based Theory of Strategy
152(2)
Market-Based Theory of Strategy
154(1)
Strategy Formulation
155(4)
Strategy in Highly Dynamic Environments
158(1)
Summary
159(4)
Bibliography
161(2)
Problem Formulation and Requirements
163(34)
Data Gathering
163(11)
Document Collection and Analysis
164(1)
Observation
164(3)
Interview
167(3)
Questionnaire
170(2)
Requirements Workshops
172(1)
Putting It Together
173(1)
Issue and Problem Analysis
174(8)
Fishbone Diagram of Cause and Effect
177(1)
Causal Loop Analysis
177(3)
Document Problem Analysis
180(1)
Stakeholder Analysis
180(2)
Goals and Objectives
182(1)
Requirements Engineering
183(8)
Requirements Definition
186(1)
Good Requirement Statements
186(4)
Requirements Best Practices
190(1)
Linking Problem Analysis and Requirements
191(1)
Problem Analysis and Requirements Documentation
192(1)
Summary
193(4)
Bibliography
196(1)
Generate and Evaluate Alternatives
197(12)
Generate Alternatives
197(5)
Brainstorming
200(1)
Delphi Method
201(1)
Literature Search
201(1)
Request for Proposals
201(1)
Benchmarking
201(1)
Morphological Analysis
202(1)
Document Alternatives
202(1)
Evaluate Alternatives
203(3)
Selection of Best Alternative
206(1)
Summary
207(2)
Bibliography
208(1)
III Process View
209(96)
Process Modeling
211(34)
Definition of Business Process
211(4)
Process Decomposition
215(4)
Classification of Business Processes
219(1)
Flowchart
220(3)
Data Flow Diagram
223(6)
Data Structure
227(1)
How To Construct a Data Flow Diagram
227(2)
IDEFO Function Model
229(7)
IDEFO Model Constructs
230(1)
IDEFO Decomposition Hierarchy
231(3)
IDEFO Syntax and Semantics
234(2)
Other Process Modeling Techniques
236(1)
Summary
237(8)
Bibliography
242(3)
Queueing Theory
245(30)
The Queueing System
245(8)
Understanding Variability
247(1)
Arrival Process
248(2)
The Queue
250(1)
The Server
251(1)
Queueing System Performance
252(1)
Queueing Model Assumptions
252(1)
Queueing System Notation
253(1)
Little's Law
253(1)
Queueing System Performance
254(10)
M/M/1 Queue
254(2)
M/M/m Queue
256(1)
GI/G/1 Queue
257(1)
GI/G/m Queue
257(1)
Fork/Join Queue
257(6)
Transient Behavior of Queues
263(1)
Queueing Networks
264(1)
Psychology of Waiting
265(2)
Queueing Costs
267(1)
What Queueing Theory Tells Us about Business Processes
267(2)
Service Time Variation
268(1)
Capacity Utilization
268(1)
Summary
269(6)
Bibliography
272(3)
Process Design
275(30)
Process Analysis Method
275(4)
Process Goals
277(2)
Cycle Time and Throughput Rate
279(10)
Activity Components
279(3)
Bounding Process Performance
282(5)
Parallel Processes
287(2)
Capacity
289(4)
Pooling Capacity
291(2)
Cost
293(3)
Quality
296(5)
Process Improvement
299(2)
Summary
301(4)
Bibliography
304(1)
IV Information View
305(44)
Information Modeling
307(1)
Information Model
308(15)
Three-Schema Architecture
308(8)
Entity-Relationship Model
310(6)
Standardization and Semantics
316(2)
Summary
318(4)
Bibliography
322(1)
Information Design
323(26)
Method To Build Entity-Relationship Model
323(7)
Information Modeling Project Initiation
324(1)
Entity Definition
324(2)
Relationship Definition
326(1)
Primary Key Definition
326(1)
Primary Key to Foreign Key Migration
327(1)
Resolve Many-to-Many Relationships
328(2)
Database Rules
330(1)
Non-Key Attribute Definition
330(1)
Relational Database
330(5)
SQL
330(5)
Normalization
335(3)
Data Dictionary
338(2)
Data Design
340(1)
Deliverables
340(3)
Summary
343(6)
V Organization View
349(28)
Organization Design
351(26)
Organizational Design
351(2)
Organization Structure
353(4)
Decision Processes
357(4)
Job Design
361(3)
Illustration of Job Design Approaches
363(1)
Reward System
364(4)
Compensation
366(2)
The People
368(1)
Organization Culture
369(3)
Culture and Organization Design
371(1)
Summary
372(5)
Bibliography
374(3)
VI View Integration
377(46)
Enterprise Technology
379(24)
Introduction
380(1)
Integration Challenges
380(3)
System Architecture
383(4)
Enterprise Integration Levels
387(5)
Infrastructure Level
388(1)
Information Level
388(1)
Application Level
389(1)
Process Level
390(1)
Organization Level
391(1)
Integration and Standardization
392(1)
Data Integration Technologies
393(5)
Application Integration Technologies
398(3)
Web Services
399(2)
Summary
401(2)
Bibliography
402(1)
Enterprise Integration
403(20)
Introduction
403(1)
Correspondence between Views
404(5)
Data Integration
409(4)
Process Integration
413(1)
Interface Analysis
414(3)
Human System Interaction
417(2)
Testing
419(1)
Summary
420(3)
Bibliography
421(2)
Index 423
Ronald E. Giachetti is an Associate Professor of Engineering Management at Florida International University in Miami, Florida. Prior to joining FIU in 1998, he worked at the National Institute of Standards and Technology in Gaithersburg, Maryland. He conducts research in enterprise systems, operations research, and information systems. He has completed projects for government agencies, including NSF, the US Air Force, and NASA.