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Designing User Experience: A guide to HCI, UX and interaction design 4th edition [Mīkstie vāki]

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  • Formāts: Paperback / softback, 672 pages, height x width x depth: 264x196x25 mm, weight: 1200 g
  • Izdošanas datums: 16-Jan-2019
  • Izdevniecība: Pearson Education Limited
  • ISBN-10: 1292155515
  • ISBN-13: 9781292155517
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Designing User Experience: A guide to HCI, UX and interaction design 4th editionPalielināt
  • Formāts: Paperback / softback, 672 pages, height x width x depth: 264x196x25 mm, weight: 1200 g
  • Izdošanas datums: 16-Jan-2019
  • Izdevniecība: Pearson Education Limited
  • ISBN-10: 1292155515
  • ISBN-13: 9781292155517
Citas grāmatas par šo tēmu:
Permanent link: https://www.kriso.lv/db/9781292155517.html
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Designing User Experience presents a comprehensive introduction to the practical issue of creating interactive systems, services and products from a human-centred perspective. It develops the principles and methods of human–computer interaction (HCI) and Interaction Design (ID) to deal with the design of twenty-first-century computing and the demands for improved user experience (UX). It brings together the key theoretical foundations of human experiences when people interact with and through technologies. It explores UX in a wide variety of environments and contexts.

Preface xv
Publisher's acknowledgements xxv
Part I The essentials of designing user experience 1(142)
Introduction to Part I
2(3)
1 An introduction to user experience
5(20)
Aims
5(1)
1.1 The variety of UX
6(3)
1.2 The concerns of UX
9(4)
1.3 Being digital
13(4)
1.4 The skills of the UX designer
17(4)
1.5 Why being human-centred is important
21(1)
Summary and key points
22(1)
Exercises
23(1)
Further reading
23(1)
Web links
23(1)
Comments on challenges
24(1)
2 PACT: a framework for designing UX
25(22)
Aims
25(1)
2.1 Introduction
26(1)
2.2 People
27(6)
2.3 Activities
33(1)
2.4 Contexts
34(2)
2.5 Technologies
36(7)
2.6 Scoping a problem with PACT
43(1)
Summary and key points
44(1)
Exercises
45(1)
Further reading
45(1)
Web links
45(1)
Comments on challenges
45(2)
3 The process of human-centred UX design
47(34)
Aims
47(1)
3.1 Introduction
48(1)
3.2 The process of UX design
49(6)
3.3 Developing personas
55(4)
3.4 Developing scenarios
59(1)
3.5 Using scenarios throughout design
60(7)
3.6 A scenario-based UX design method
67(3)
3.7 Case study. Secret City: Edinburgh
70(7)
Summary and key points
77(1)
Exercises
78(1)
Further reading
78(1)
Web links
79(1)
Comments on challenges
79(2)
4 Cross-channel UX
81(22)
Aims
81(1)
4.1 Introduction
82(1)
4.2 The elements of UX
83(4)
4.3 User journeys
87(5)
4.4 Cross-channel UX
92(2)
4.5 Information architecture
94(4)
4.6 Example: commuting to work
98(2)
Summary and key points
100(1)
Exercises
100(1)
Further reading
101(1)
Web links
101(1)
Comments on challenges
101(2)
5 Usability
103(23)
Aims
103(1)
5.1 Introduction
104(1)
5.2 Accessibility
104(4)
5.3 Usability
108(4)
5.4 Acceptability
112(1)
5.5 Design principles
113(10)
Summary and key points
123(1)
Exercises
123(1)
Further reading
124(1)
Web links
124(1)
Comments on challenges
124(2)
6 Experience design
126(17)
Aims
126(1)
6.1 Introduction
127(1)
6.2 Engagement
128(4)
6.3 Designing for pleasure
132(4)
6.4 Aesthetics
136(2)
6.5 Lifestyle
138(1)
Summary and key points
139(1)
Exercises
140(1)
Further reading
140(1)
Web links
140(1)
Comments on challenges
140(3)
Part II Techniques for designing UX 143(196)
Introduction to Part II
144(2)
7 Understanding
146(36)
Aims
146(1)
7.1 Requirements
147(2)
7.2 Participative design
149(2)
7.3 Interviews
151(8)
7.4 Questionnaires
159(6)
7.5 Probes
165(2)
7.6 Card sorting techniques
167(3)
7.7 Working with groups
170(1)
7.8 Fieldwork: observing activities in situ
171(4)
7.9 Artefact collection and 'desk work'
175(2)
7.10 Data analysis
177(2)
Summary and key points
179(1)
Exercises
179(1)
Further reading
180(1)
Web links
180(1)
Comments on challenges
181(1)
8 Envisionment
182(27)
Aims
182(1)
8.1 Finding suitable representations
183(1)
8.2 Sketching for ideation
184(3)
8.3 Visualizing look and feel
187(4)
8.4 Mapping the interaction
191(3)
8.5 Wireframes
194(1)
8.6 Prototypes
195(7)
8.7 Envisionment in practice
202(3)
Summary and key points
205(1)
Exercises
206(1)
Further reading
206(1)
Web links
207(1)
Comments on challenges
207(2)
9 Design
209(29)
Aims
209(1)
9.1 Introduction
210(1)
9.2 UX design
211(3)
9.3 Metaphors and blends in design
214(6)
9.4 Conceptual design
220(6)
9.5 Physical design
226(4)
9.6 Designing interactions
230(5)
Summary and key points
235(1)
Exercises
236(1)
Further reading
236(1)
Web links
236(1)
Comments on challenges
236(2)
10 Evaluation
238(31)
Aims
238(1)
10.1 Introduction
239(3)
10.2 Data analytics
242(4)
10.3 Expert evaluation
246(4)
10.4 Participant-based evaluation
250(4)
10.5 Evaluation in practice
254(6)
10.6 Evaluation: further issues
260(5)
Summary and key points
265(1)
Exercises
265(1)
Further reading
266(1)
Web links
267(1)
Comments on challenges
267(2)
11 Task analysis
269(18)
Aims
269(1)
11.1 Goals, tasks and actions
270(2)
11.2 Task analysis and systems design
272(2)
11.3 Hierarchical task analysis
274(2)
11.4 GOMS: a cognitive model of procedural knowledge
276(1)
11.5 Structural knowledge
277(4)
11.6 Cognitive work analysis
281(2)
Summary and key points
283(1)
Exercises
283(2)
Further reading
285(1)
Web links
285(1)
Comments on challenges
285(2)
12 Visual interface design
287(32)
Aims
287(1)
12.1 Introduction
288(1)
12.2 Graphical user interfaces
289(7)
12.3 Interface design guidelines
296(6)
12.4 Psychological principles and interface design
302(8)
12.5 Information design
310(3)
12.6 Visualization
313(4)
Summary and key points
317(1)
Exercises
317(1)
Further reading
318(1)
Web links
318(1)
Comments on challenges
318(1)
13 Multimodal interface design
319(20)
Aims
319(1)
13.1 Introduction
320(2)
13.2 Multimodal interaction
322(4)
13.3 Using sound at the interface
326(3)
13.4 Tangible interaction
329(4)
13.5 Gestural interaction and surface computing
333(3)
Summary and key points
336(1)
Exercises
336(1)
Further reading
337(1)
Web links
337(1)
Comments on challenges
337(2)
Part III Contexts for designing UX 339(162)
Introduction to Part III
340(2)
14 Designing apps and websites
342(30)
Aims
342(1)
14.1 Introduction
343(2)
14.2 Website and app development
345(3)
14.3 The information architecture of apps and websites
348(8)
14.4 Navigation design for apps and websites
356(4)
14.5 Case study: designing the Robert Louis Stevenson website
360(9)
Summary and key points
369(1)
Exercises
370(1)
Further reading
370(1)
Web links
371(1)
Comments on challenges
371(1)
15 Social media
372(22)
Aims
372(1)
15.1 Introduction
373(3)
15.2 Background ideas
376(6)
15.3 Social networking
382(5)
15.4 Sharing with others
387(3)
15.5 The developing web
390(2)
Summary and key points
392(1)
Further reading
392(1)
Web links
392(1)
Comments on challenges
392(2)
16 Collaborative environments
394(23)
Aims
394(1)
16.1 Introduction
395(1)
16.2 Issues for cooperative working
396(5)
16.3 Technologies to support cooperative working
401(8)
16.4 Collaborative virtual environments
409(3)
16.5 Case study: developing a collaborative tabletop application
412(2)
Summary and key points
414(1)
Exercises
415(1)
Further reading
415(1)
Web links
415(1)
Comments on challenges
415(2)
17 AI: artificial intelligence and interface agents
417(27)
Aims
417(1)
17.1 Artificial intelligence (AI)
418(1)
17.2 Interface agents
419(2)
17.3 Adaptive systems
421(2)
17.4 An architecture for agents
423(8)
17.5 Applications of agent-based interaction
431(2)
17.6 Avatars, robots and conversational agents
433(3)
17.7 Case study: companions
436(6)
Summary and key points
442(1)
Exercises
442(1)
Further reading
442(1)
Web links
443(1)
Comments on challenges
443(1)
18 Ubiquitous computing
444(28)
Aims
444(1)
18.1 Ubiquitous computing
445(7)
18.2 Information spaces
452(5)
18.3 Blended spaces
457(6)
18.4 Home environments
463(4)
18.5 Case study: navigating WSNs
467(2)
Summary and key points
469(1)
Exercises
470(1)
Further reading
470(1)
Web links
470(1)
Comments on challenges
471(1)
19 Mobile computing
472(15)
Aims
472(1)
19.1 Introduction
473(1)
19.2 Context awareness
474(3)
19.3 Understanding in mobile computing
477(2)
19.4 Designing for mobiles
479(2)
19.5 Evaluation for mobile computing
481(1)
19.6 Case study: evaluation of navigating a WSN
481(4)
Summary and key points
485(1)
Exercises
485(1)
Further reading
486(1)
Web links
486(1)
Comments on challenges
486(1)
20 Wearable computing
487(14)
Aims
487(1)
20.1 Introduction
488(4)
20.2 Smart materials
492(3)
20.3 Material design
495(1)
20.4 From materials to implants
496(2)
Summary and key points
498(1)
Exercises
498(1)
Further reading
498(1)
Web links
498(1)
Comments on challenges
499(2)
Part IV Foundations of UX design 501(109)
Introduction to Part IV
502(2)
21 Memory and attention
504(23)
Aims
504(1)
21.1 Introduction
505(2)
21.2 Memory
507(5)
21.3 Attention
512(9)
21.4 Human error
521(3)
Summary and key points
524(1)
Exercises
525(1)
Further reading
525(1)
Web links
525(1)
Comments on challenges
525(2)
22 Affect
527(19)
Aims
527(1)
22.1 Introduction
528(2)
22.2 Psychological theories of emotion
530(5)
22.3 Detecting and recognizing emotions
535(4)
22.4 Expressing emotion
539(3)
22.5 Potential applications and key issues for further research
542(1)
Summary and key points
543(1)
Exercises
544(1)
Further reading
544(1)
Web links
544(1)
Comments on challenges
544(2)
23 Cognition and action
546(21)
Aims
546(1)
23.1 Human information processing
547(3)
23.2 Situated action
550(2)
23.3 Distributed cognition
552(2)
23.4 Embodied cognition
554(5)
23.5 Activity theory
559(5)
Summary and key points
564(1)
Exercises
565(1)
Further reading
565(1)
Web links
566(1)
Comments on challenges
566(1)
24 Social interaction
567(22)
Aims
567(1)
24.1 Introduction
568(1)
24.2 Human communication
568(7)
24.3 People in groups
575(6)
24.4 Presence
581(4)
24.5 Culture and identity
585(2)
Summary and key points
587(1)
Exercises
587(1)
Further reading
587(1)
Web links
588(1)
Comments on challenges
588(1)
25 Perception and navigation
589(21)
Aims
589(1)
25.1 Introduction
590(1)
25.2 Visual perception
590(8)
25.3 Non-visual perception
598(4)
25.4 Navigation
602(6)
Summary and key points
608(1)
Exercises
608(1)
Further reading
609(1)
Web links
609(1)
Comments on challenges
609(1)
References 610(18)
Index 628
Professor David Benyon is Professor of Human-Computer Systems and Director of the Centre for Interaction Design at Edinburgh Napier University, UK. He has been working in the area of human-computer interaction and interaction design for over 25 years. He has written widely on the subject with over 150 refereed publications covering HCI, interaction design and user experience. He is involved in many leading-edge research and development projects that prototype and evaluate future interactions of people with new and emerging technologies.