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E-grāmata: Digital Health Information for the Consumer: Evidence and Policy Implications [Taylor & Francis e-book]

, , (University College London, UK University College London, London, ENG University College London, UK)
  • Formāts: 272 pages
  • Izdošanas datums: 28-Oct-2007
  • Izdevniecība: Routledge
  • ISBN-13: 9781315577173
Citas grāmatas par šo tēmu:
  • Taylor & Francis e-book
  • Cena: 155,64 €*
  • * this price gives unlimited concurrent access for unlimited time
  • Standarta cena: 222,34 €
  • Ietaupiet 30%
  • Formāts: 272 pages
  • Izdošanas datums: 28-Oct-2007
  • Izdevniecība: Routledge
  • ISBN-13: 9781315577173
Citas grāmatas par šo tēmu:
This unique book draws on research that constituted the first major nationwide evaluation of the use and impact of key digital health information platforms which were provided to thousands of health consumers in the UK. The authors offer the first comprehensive and detailed comparison of usage and impact of the three major ICT platforms delivering health information - the internet, touch-screen kiosks and digital interactive television. It provides an extensive reference source on how health consumers behave when online, whether this differs according to digital platform or type of user, how users perceive digital health services and what health benefits these services deliver. The book will be invaluable reading for all those interested in digital health information - students, academics, health policy-makers and information managers.
List of Figures vii
List of Tables ix
Preface xi
Acknowledgements xiii
1 Introduction 1
Aims and objectives
2
Scope/coverage
2
Methodology
4
2 Literature Review 9
Health information needs
9
Information use and users of electronic systems
10
Health information impacts and outcomes
18
Non-use of health information and information systems
25
Conclusion
27
3 Health Kiosks 29
Introduction
29
InTouch with Health kiosks
30
InTouch with Health Web-enabled Health Kiosks
74
NHS Direct kiosks
79
4 Health Websites 85
SurgeryDoor
85
NHS Direct Online
108
Medicdirect
134
5 Health Digital Interactive Television (DiTV) 141
Communicopia Productions – NHS Direct Digital
142
Flextech Telewest – Living Health
144
Channel Health
145
dktv
147
Use and users
148
Categorising users
155
Topics viewed
156
Ease of use/usability
162
Usefulness and trust
164
Outcomes
167
Discussion
171
Conclusions
175
Postscript
178
6 Digital Platform Comparisons 179
Log metric comparison of use and user performance
179
Comparison of the health content of three digital platforms
192
The impact of platform location on search behaviour (search disclosure)
201
Characteristics of information seeking behaviour in a digital environment
208
Characterising users according to types of health information sources used/preferred
213
7 Barriers and Inequalities 221
Barriers
221
Inequalities
224
Conclusion
227
8 Conclusions 229
Bibliography and Further Reading 233
Index 247


David Nicholas is Director of the School of Library, Archive and Information Studies at University College London, and also the Director of the UCL Centre for Publishing and the research group CIBER, University College London. Paul Huntington is a researcher at the School of Library, Archive and Information Studies, University College London. Hamid Jamali is a research student and Peter Williams is a Research Fellow (CIBER) both at University College London.