Wallace, an IT strategy and disaster recovery consultant, and Webber, a certified project manager, show businesses how to survive any type of major disruption, from electrical outages to terrorism, in this book/CD-ROM package. Encompassing facilities operations, computer networks, telecommunications, and customer needs, the book gives advice on assembling a disaster recovery team, setting up an emergency operations center, testing the plan, and documenting procedures. The CD-ROM contains templates for process and skill matrices, forms, contact databases, and risk-assessment score sheets. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
