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1 | (12) |
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1.1 Meaning of Governance |
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1 | (1) |
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2 | (1) |
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1.3 Principles of Good Governance |
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3 | (2) |
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1.3.1 Legitimacy and Voice |
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3 | (1) |
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4 | (1) |
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4 | (1) |
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4 | (1) |
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4 | (1) |
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5 | (1) |
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1.5 E-Governance and E-Government |
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5 | (1) |
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1.6 Objectives of E-Governance |
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6 | (2) |
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1.6.1 To Build an Informed Society |
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6 | (1) |
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1.6.2 To Increase Interaction between Government and Citizens |
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7 | (1) |
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1.6.3 To Encourage Citizen Participation |
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7 | (1) |
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1.6.4 To Bring Transparency in the Governing Process |
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7 | (1) |
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1.6.5 To Make the Government Accountable |
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7 | (1) |
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1.6.6 To Reduce the Cost of Governance |
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7 | (1) |
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1.6.7 To Reduce the Reaction Time of the Government |
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8 | (1) |
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1.7 Segments of E-Governance |
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8 | (1) |
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1.7.1 Government to Citizens (G2C) |
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9 | (1) |
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1.7.2 Government to Government (G2G) |
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9 | (1) |
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1.7.3 Government to Employees (G2E) |
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9 | (1) |
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1.7.4 Government to Businessman (G2B) |
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9 | (1) |
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9 | (2) |
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1.9 Status of E-Governance Around, the World |
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11 | (2) |
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11 | (1) |
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11 | (1) |
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11 | (1) |
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12 | (1) |
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13 | (14) |
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2.1 E-Governance Development in India |
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13 | (1) |
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2.2 Structure of E-Governance in India |
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14 | (1) |
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2.3 National E-Governance Plan Framework |
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15 | (7) |
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15 | (3) |
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2.3.2 National E-Governance Division |
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18 | (1) |
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18 | (1) |
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19 | (1) |
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2.3.5 Capacity-Building Scheme |
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20 | (1) |
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2.3.6 Awareness and Communication |
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20 | (1) |
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2.3.7 Standards, Policies and Frameworks |
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21 | (1) |
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2.3.8 Impact and Outcomes |
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21 | (1) |
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2.4 E-Governance Infrastructure |
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22 | (5) |
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2.4.7 NeGP Infrastructure Plan |
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22 | (2) |
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2.4.2 Other Initiatives under NeGP |
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24 | (1) |
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2.4.3 E-Governance under Digital India |
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25 | (2) |
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3 UN E-Government Report: Status of India |
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27 | (10) |
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3.1 UN E-Government Report |
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27 | (2) |
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3.2 Components of E-Governance |
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29 | (1) |
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3.3 E-Participation in the World |
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30 | (1) |
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3.4 E-Participation in India |
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31 | (2) |
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3.5 WASEDA -IA C International E-Government survey |
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33 | (4) |
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4 Regional Analysis of E-Governance in India |
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37 | (42) |
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4.1 The E-Readiness Index |
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37 | (4) |
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4.2 Regional Comparison of E-Readiness |
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41 | (2) |
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4.3 Comparison of E-Readiness Level Over Time |
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43 | (2) |
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4.4 Components of E-Readiness |
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45 | (4) |
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4.5 E-Governance Ranking Within Established Hierarchies (2008) |
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49 | (6) |
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4.6 E-Governance Initiatives in States |
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55 | (15) |
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55 | (1) |
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4.6.2 Commerce and Industry |
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56 | (1) |
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56 | (1) |
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4.6.4 Consumer Affairs, Food and Public Distribution |
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57 | (1) |
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58 | (1) |
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58 | (1) |
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58 | (1) |
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4.6.8 Health and Family Welfare |
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59 | (1) |
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4.6.9 Human Resource Development |
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59 | (1) |
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4.6.10 Information, Technology and Broadcasting |
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60 | (1) |
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61 | (1) |
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62 | (1) |
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4.6.13 Personnel, Public Grievances, Pension |
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63 | (2) |
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4.6.14 Shipping Road Transport and Highways |
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65 | (1) |
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4.6.15 Social Justice and Empowerment |
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65 | (1) |
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66 | (4) |
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70 | (9) |
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70 | (4) |
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74 | (5) |
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5 Changing Technological Trends for E-Governance |
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79 | (28) |
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5.1 E-Governance Technology Trends |
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79 | (2) |
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5.1.1 Ubiquitous Computing |
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80 | (1) |
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5.1.2 Free and Open Source Software (FOSS) |
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80 | (1) |
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80 | (1) |
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5.7.4 Integrated Single-Window System |
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81 | (1) |
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5.7.5 Blockchain Technology |
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81 | (1) |
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5.2 E-Governance Plan for near Future |
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81 | (3) |
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5.2.7 From Assisted Services to Mobile and Digitally Assisted Services |
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82 | (1) |
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5.2.2 From Solutions for Departments/Ministries to Solutions for Citizens/Businesses |
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83 | (1) |
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5.2.3 From Management-Driven Policy to Inclusive Decision Making |
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83 | (1) |
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5.2.4 From Large and Stand-Alone Systems to Smart and Integrated Systems |
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83 | (1) |
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5.2.5 From Individual Initiatives to Institutional Initiatives |
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84 | (1) |
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5.2.6 From Multiple Download of Information to Need Fulfillment of G2C Services Online |
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84 | (1) |
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5.2.7 Outsourcing and Deferred Payment to Shared Services and PPP |
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84 | (1) |
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5.3 Pillars of Digital India Leading to E-Governance Vision |
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84 | (12) |
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5.3.1 Direct Benefit Transfer (DBT) |
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85 | (1) |
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86 | (1) |
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86 | (1) |
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5.3.4 National Optical Fibre Network (NOFN) |
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87 | (1) |
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88 | (1) |
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5.3.6 Skill India Initiative |
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88 | (1) |
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88 | (1) |
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89 | (1) |
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89 | (1) |
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5.3.10 Digital Chip Maker |
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90 | (1) |
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90 | (1) |
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90 | (1) |
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5.3.13 Service Enablement Support for 2G, 3G and 4G |
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91 | (1) |
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5.3.14 Mobility: Web-API for Internal and External Consumption |
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92 | (1) |
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5.3.15 Security-Information Categorization |
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92 | (1) |
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5.3.16 Analytics: Unique Digital Identity and Data Linkage with Security |
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93 | (1) |
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5.3.17 Machine to Machine (M2M) |
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93 | (2) |
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95 | (1) |
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96 | (2) |
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98 | (2) |
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5.5.1 Digitally Green Agriculture |
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98 | (1) |
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99 | (1) |
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99 | (1) |
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100 | (7) |
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101 | (6) |
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107 | (70) |
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107 | (6) |
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6.1.1 Digital Profile of India |
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108 | (1) |
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6.1.2 Digital India Initiative: Power to Empower |
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109 | (4) |
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113 | (1) |
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114 | (62) |
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6.3.1 National Portal of India |
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114 | (6) |
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120 | (7) |
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127 | (7) |
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134 | (4) |
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6.3.5 E-Transaction Aggregation and Analysis Layer (E-Taal) |
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138 | (7) |
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145 | (3) |
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148 | (2) |
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150 | (6) |
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6.3.9 Pradhan Mantri Jan-Dhan Yojana |
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156 | (8) |
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6.3.10 DigiLocker/Digital Locker |
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164 | (7) |
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6.3.11 National Centre for Geo-Informatics (NCOG) |
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171 | (3) |
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6.3.12 National Scholarships Portal (NSP) |
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174 | (2) |
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176 | (1) |
Appendix: Various E-Governance Initiatives Taken in Different States and Union Territories of India |
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177 | (4) |
Bibliography |
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181 | (14) |
Index |
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195 | |