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E-Government for Public Managers: Administering the Virtual Public Sphere [Hardback]

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  • Formāts: Hardback, 166 pages, height x width x depth: 238x157x14 mm, weight: 390 g, Text Boxes; Illustrations, unspecified
  • Izdošanas datums: 11-Aug-2016
  • Izdevniecība: Rowman & Littlefield Publishers
  • ISBN-10: 1442261900
  • ISBN-13: 9781442261907
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E-Government for Public Managers: Administering the Virtual Public SpherePalielināt
  • Formāts: Hardback, 166 pages, height x width x depth: 238x157x14 mm, weight: 390 g, Text Boxes; Illustrations, unspecified
  • Izdošanas datums: 11-Aug-2016
  • Izdevniecība: Rowman & Littlefield Publishers
  • ISBN-10: 1442261900
  • ISBN-13: 9781442261907
Citas grāmatas par šo tēmu:
Permanent link: https://www.kriso.lv/db/9781442261907.html
Keywords:
This handy guide and supplemental text examines trends in information and communication technology (ICT) that impact the day-to-day operations of federal, state, and local government. It seeks to improve service delivery, human resource administration, political participation, education, and citizen input (e-democracy), while at the same time recognizes that with ICTs great promise comes great peril in the form of erosion of personal privacy (e-surveillance). Through the use of numerous examples and exercises, Robert Cropf helps students and practitioners alike explore the ways technological change shapes public policy, develop useful tools and skills for working in or with e-government, and understand the role that social media plays in helping to spark political, economic, and social change.

Recenzijas

I spent fifteen years in the government before coming to academia, and I can say that government and public administration is now wholly and completely e-government from a practitioners standpoint. -- Joe Lyons, director and assistant professor, Security and Strategic Intelligence Program, Saint Louis University Cropf offers demonstrated uses of Information and Communications Technology in the areas of budgeting, education, improved service delivery, as well as uses for local government. Cropfs book is a definite read for any public manager. -- Tim Bagwell, School of Social and Behavioral Sciences, Walden University Cropfs text provides a useful compilation of insights into the promise and perils of ubiquitous information and communication technology in the public sector. It is a valuable addition to the library of those who seek to better understand concepts like e-government, Government 2.0, and intergovernmental relations. . . . I can think of several courses in our Masters in Public Administration program where this would be a contribution. It would fit well in a special topics course and equally so in introduction to public administration. -- George E. Reed, dean, School of Public Affairs, University of Colorado, Colorado Springs Robert Cropf offers an engaging and enjoyable text for students in public administration, public management, public policy, and nonprofit management. The text exposes students to emerging trends in e-government to help prepare them for careers in the modern public sector. -- Bob Blankenberger, chair, Public Administration, University of Illinois at Springfield

Preface ix
1 What Is E-Government?
1(15)
E-Government and E-Democracy Defined
1(3)
E-Government
2(1)
Box 1.1 Local Governments Develop Mobile Apps to Help Citizens
3(1)
E-Democracy
4(1)
Brief History of E-Government
4(4)
Box 1.2 E-Government in China
5(1)
Early E-Government
5(2)
Recent E-Government Trends
7(1)
Models of E-Government
8(1)
How to Use This Book
9(1)
Summary
10(3)
Case Study: Using ICT to Fight Crime in the Streets
11(2)
Web Exercises
13(1)
Key Terms
14(1)
References
14(2)
2 Government 2.0: Using ICT to Improve Service Delivery
16(18)
Role of Government in American Society
16(2)
What Modern Governments Do
17(1)
How Government Is Different from Business
17(1)
Private Goods, Public Goods, and Merit Goods
18(3)
Private Goods
18(1)
Public Goods
18(1)
Box 2.1 Free Wi-Fi Networks: Economic Development in the Digital Age
19(1)
Merit Goods
20(1)
How E-Government Can Improve Public Administration
21(4)
How the Internet Can Transform Government
21(1)
Government and Business: Similar in Unimportant Ways
22(1)
The Three Core Functions of Organizations
22(2)
Traditional Bureaucracy
24(1)
The Web and Organizational Change: What the Research Shows
25(2)
Box 2.2 How Smart Parking Apps Are Transforming Urban Life
26(1)
Transformative Effects of ICT
27(1)
Summary
27(3)
Case Study: Using ICT to Streamline State and City Government
28(2)
Web Exercises
30(1)
Key Terms
31(1)
References
31(3)
3 Citizen Engagement and Digital Democracy
34(17)
Virtual Public Spheres: Early Promise and Current Reality
34(1)
The Traditional Public Sphere
35(1)
Decline of the Traditional Public Sphere
35(1)
Democracy, E-Participation, and E-Voting
35(5)
Box 3.1 Civil Society and Electronic Co-Production of Public Services
36(1)
E-Participation and Current Democracy
37(1)
Democratic Forms of Decision Making
38(1)
Government Cooperation with E-Participation Is Necessary
39(1)
Online Voting and Digital Democracy
40(5)
Pros and Cons of E-Voting
41(1)
Box 3.2 What the United States Can Learn from South Korea about E-Participation
42(1)
Going from E-Participation to E-Democracy
43(1)
The Challenge of the Digital Divide
43(1)
Bowling Alone
44(1)
Summary
45(3)
Case Study: Internet Voting in the United States
45(3)
Web Exercises
48(1)
Key Terms
48(1)
References
49(2)
4 Who's Watching the Watchdogs? Protecting Privacy and Maintaining Security in the Digital Age
51(17)
Privacy in the United States
51(4)
E-Surveillance and Privacy
52(1)
Box 4.1 Edward Snowden: Two Different Views of Privacy versus Security
53(1)
The USA PATRIOT Act: Balancing National Security and Individual Rights
53(1)
The Evolving Right to Privacy in the United States
54(1)
Technology and Privacy: An Evolving Relationship
55(4)
Privacy and the Internet of Things
56(1)
Cybersafety: Protecting One's Own and Other Citizens' Data
57(1)
Social Media's Personal Security Settings
57(1)
Safeguarding Citizens' Information on Government Social Media
58(1)
Personal Information on Government Websites
59(4)
Practicing Common Sense on the Web
59(2)
Cyber-attacks, Wikileaks, and Other Large-Scale Threats
61(1)
Box 4.2 Hacking the Office of Personnel Management
62(1)
Summary
63(2)
Case Study: Life Imitates Art: Portrayals of Surveillance on Screen
63(2)
Web Exercises
65(1)
Key Terms
66(1)
References
66(2)
5 The Digital Classroom: Public Education and ICT
68(17)
Challenges Facing Current American Public Education
68(2)
Preparing Tomorrow's Workforce
69(1)
Challenges of Higher Education
69(1)
ICT and the Future of Public Education
70(5)
Financing Technology-Enabled Schools
70(1)
Box 5.1 Mark Zuckerberg's $100 Million Attempt to Fix Newark's Schools
71(1)
Schools without Walls: Web-Based Learning and the Classrooms of the Future
72(1)
MOOCs
72(2)
Threats to Low-Cost Higher Education
74(1)
Effects of Globalization on Education
74(1)
Virtual Learning in K-12: The Next Digital Frontier in Education
75(4)
Advantages of Decentralized School Administration
75(1)
The Digital Divide in K-12 Education
76(1)
Box 5.2 Can High-Tech Job Training Help Baltimore?
77(1)
The New Digital Divide
78(1)
Public Libraries in the Information Age
79(1)
Libraries' Mission Extended by the Internet
79(1)
Challenges Faced by Public Libraries in the Digital Age
79(1)
Summary
80(2)
Case Study: Rural America in the Knowledge Economy
80(2)
Web Exercises
82(1)
Key Terms
82(1)
References
83(2)
6 Friending City Hall: How Governments and Citizens Can Use Social Media to Help Spur Change
85(16)
Social Media, Web 2.0, and the Network Society
85(3)
The Social Network as a New Paradigm for Governance
86(1)
The Mobile User as Catalyst for Change
87(1)
Going Viral and Internet Memes
87(1)
Government's Use of Social Media
88(5)
Hurricane Sandy and the Boston Marathon Bombing: Social Media in Emergency Preparation and Response
88(3)
Box 6.1 The Centers for Disease Control Uses Social Media to Prepare for the Zombie Apocalypse
91(1)
Social Media and Government Transparency
92(1)
Social Media and E-Democracy
93(2)
Social Networks and Virtual Public Spheres
93(1)
Box 6.2 Ferguson and the Politics of Social Media Protest
94(1)
Summary
95(3)
Case Study: Social Media and Senior Americans
96(2)
Web Exercises
98(1)
Key Terms
98(1)
References
98(3)
7 E-Budgeting
101(16)
Using ICT to Transform Public Budgeting
101(3)
Purposes of Public Budgeting
102(1)
Revenues and Expenditures
103(1)
The Budget Cycle
104(1)
E-Budgeting and Participatory Budgeting
104(8)
How to Enhance Citizen Understanding of Budgets
106(1)
Box 7.1 Participatorybudgeting.org: Getting Citizens Involved in Local Budgets
106(1)
Online Budget Simulations
107(1)
Box 7.2 Hartford's "Balancing Act"
108(1)
Open Data Apps
109(2)
Citizen Apps
111(1)
E-Procurement
112(1)
Summary
113(1)
Case Study: Reforming the Federal Budgetary Process Piece by Piece
113(1)
Web Exercises
114(1)
Key Terms
115(1)
References
116(1)
8 E-Government and Federalism
117(16)
Important Effects of Federalism
118(1)
Federalism's Benefits
118(1)
Federalism's Challenges
118(1)
E-Government and Federalism's Effects
119(1)
Information Sharing, Collaboration, and Coordination within and across Governments
119(4)
Key Factors in Adopting E-Government across Governments
120(1)
Obstacles to Cooperating Using ITC
121(1)
Box 8.1 Cities Cooperate Using E-Government to Weather Recession
121(2)
Top-Down or Bottom-Up: What Is the Best Approach to Information Sharing?
123(4)
Centralization versus Decentralization in Information Sharing
123(1)
Challenges to Effective Collaboration
124(1)
Box 8.2 States Share Data to Aid with Economic Development
125(2)
Coordination Issues: Working with Citizens and Agencies
127(1)
Coordination Issues across Agencies
127(1)
Whole-of-Government Approach to Coordination
127(1)
Summary
128(2)
Case Study: Using ITC to Coordinate the War on Terrorism
128(2)
Web Exercises
130(1)
Key Terms
131(1)
References
131(2)
9 The Future of E-Government in the United States
133(18)
Impacts of E-Government
133(1)
Some Notable E-Government Succeses
133(1)
Virtual Town Hall to Virtual Republic
134(1)
Emerging Trends in E-Government
134(6)
Big Data
135(1)
Using E-Government to Foster Greater Social Inclusiveness: Pluses and Minuses
135(1)
Box 9.1 The Federal Government's Role in Making Technology More Accessible for Persons with Disabilities
136(1)
Structural Barriers to Inclusion
137(1)
Challenges of Connecting the Unconnected
138(1)
Technologies That Create Barriers to Access
139(1)
The Virtual Republic: The Final Stage of E-Government
140(5)
The Challenge of Becoming the Virtual Republic
140(1)
Conditions for the Development of the Virtual Republic
140(2)
Structural Inequities Resulting from the Internet
142(1)
Making Structural Changes to Improve E-Democracy
143(1)
The Role of Intermediaries in the Virtual Republic
144(1)
Reform of Democratic Institutions, the First Step
144(1)
Summary
145(2)
Case Study: E-Democracy Takes Root in the Northwest Territories
145(2)
Web Exercises
147(1)
Key Terms
147(1)
References
148(3)
Index 151
Robert A. Cropf is professor of political science at Saint Louis University where he teaches public administration. He is on the editorial board of the International Journal of Information Communication Technologies and Human Development and is author of American Public Administration: Public Service for the 21st Century and coauthor of The Public Administration Casebook.