This volume contains 10 articles on healthcare service quality and evaluation, covering healthcare management and decision making, operational research in medicine and health systems, information technology, and strategy and policy. Health, information technology, economics, and other researchers from Europe, North America, India, and Brazil discuss health services quality and patient satisfaction, the role of high-performance work practices in organizational performance, and the use of decision analytic methods; methodologies for scaling data under uncertainty and modeling and scheduling surgery procedures; the influence of information technology on the Affordable Care Act, electronic health records, and databases; the use of geographic information systems in healthcare research; and expanding access and improving the quality of pharmaceutical services, the merging of hospitals, and European public health policies. Annotation ©2016 Ringgold, Inc., Portland, OR (protoview.com)
Turbulent changes in worldwide economies and decreases in overall quality of life have led to a re-evaluation of the current state of health services. Improvements in this sector will allow for more efficient healthcare delivery to the public, as well as increased patient satisfaction. Effective Methods for Modern Healthcare Service Quality and Evaluation is an authoritative reference source for the latest research on emerging tools and methodologies for the design of healthcare models, providing expert analyses on trouble-shooting specific problems in the industry and creating optimal hospital environments. Highlighting various perspectives across a range of relevant health services, this book is ideally designed for policy makers, researchers, upper-level students, and practitioners.
