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E-grāmata: Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care

3.40/5 (10 ratings by Goodreads)
  • Formāts: 240 pages
  • Izdošanas datums: 29-Nov-2019
  • Izdevniecība: McGraw-Hill Education
  • Valoda: eng
  • ISBN-13: 9781260461305
  • Formāts - EPUB+DRM
  • Cena: 28,85 €*
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  • Formāts: 240 pages
  • Izdošanas datums: 29-Nov-2019
  • Izdevniecība: McGraw-Hill Education
  • Valoda: eng
  • ISBN-13: 9781260461305

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From the top experts on healthcare workforce engagement comes a vital road map to reduce the alarmingly high—and fast-growing—rate of staff burnout and to transform care.

More than half of U.S. physicians and 40 percent of nurses experience one or more symptoms of burnout. This crisis poses a serious threat to our health systems, impacting not only the well-being of the caregiving workforce but also that of their patients.

Written by a team of thought leaders with deep expertise in healthcare workforce engagement and cultural development, The Engaged Caregiver shows leaders, managers, and front-line providers how to:

•Recognize the early signs of burnout and turn it around

•Address staff more effectively to keep them engaged

•Build strong, reliable teams with a real sense of purpose

•Map their organization’s core values and get everyone on board

•Create a positive culture that’s cohesive, inclusive, and resilient

•Develop highly effective leadership and organizational systems

•Hire, engage, and manage talent strategically—and successfully

•Promote diversity, equity, and inclusion in the workplace

•Leverage data to drive improvements throughout the organization

In this wide-ranging guide, healthcare professionals will learn how to identify, diagnose, address, and overcome caregiver burnout on a personal level, as well as measure, develop, and implement strategies that improve the entire workplace culture. The Engaged Caregiver provides an actionable plan for creating a resilient work culture that empowers caregivers and gives them the support they need to fulfill the patient promise with every care experience, every day.



Foreword ix
Thomas H. Lee
Acknowledgments xiii
Introduction xvii
Martin Wright
Chapter 1 The Critical Importance of Strategic Talent Management
1(18)
Joseph Cabral
Matt Turner
Chapter 2 Engaging People Through Inclusion
19(14)
Ingrid Summers
Chapter 3 Defining and Delivering a Comprehensive Engagement Strategy
33(18)
Shannon Vincent
Lynn Ehrmantraut
Chapter 4 Strengthening Transformational Leadership
51(18)
Eric W. Heckerson
Brad PoWins
Chapter 5 Measures, Metrics, and Key Drivers
69(22)
Kristopher H. Morgan
Stephanie B. Weimer
Chapter 6 Building Data Plans to Drive Improvement
91(22)
David Shinsel
Chapter 7 Nursing Engagement
113(18)
Christina Dempsey
Mary Jo Assi
Chapter 8 Bolstering Physician Engagement and Resilience
131(16)
Chrissy Daniels
Matt Turner
Chapter 9 Contextualizing Resilience
147(20)
Deirdre E. Mylod
Thomas H. Lee
Chapter 10 The Virtuous Cycle
167(24)
Craig Clapper
Steve Kreiser
Chapter 11 Transforming Experience
191(18)
Rachel Biblow
Martin Wright
Notes 209(10)
Index 219
Thomas Lee ha trabajado en Redmond desarrollando materiales para el Microsoft Official Curriculum (MOC) de Windows 2000, ademļæs de varios proyectos de consultorļæa.