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xv | |
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xix | |
Foreword |
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xxi | |
Preface |
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xxiii | |
Acknowledgements |
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xxv | |
Authors |
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xxvii | |
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PART A Setting the Context for Digital Business |
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Chapter 1 Digital Business, Enterprise Architecture, and the Transformation Imperative |
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3 | (22) |
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What is Digital Business? |
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3 | (2) |
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Digitization Landscape and Opportunities |
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5 | (4) |
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Contemporary Digital Technologies and their Impact on Digital Transformation |
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7 | (2) |
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Evolution of Architectures in Organizations |
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9 | (1) |
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Digital Transformation Imperative |
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9 | (1) |
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Challenges and Risks in Digital Transformation |
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10 | (2) |
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Architecture and Business Organizations |
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12 | (3) |
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Big Data and Artificial Intelligence |
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14 | (1) |
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14 | (1) |
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Enterprise Architecture in Digital Transformation |
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15 | (5) |
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Architecting for Business Transformation |
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15 | (3) |
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EA as a Transformational Framework |
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18 | (2) |
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Internet of Things, Internet of Everything, and Digital Business |
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20 | (1) |
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Enterprise Architecture and Business Architecture |
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20 | (2) |
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BA as a Business Function |
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22 | (1) |
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BA Drives Agility in Business |
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22 | (1) |
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Emerging BA Standards That Support Common Business Goals |
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22 | (1) |
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22 | (1) |
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23 | (2) |
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Chapter 2 Enterprise Architecture And Services Orientation In Digital Transformation |
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25 | (32) |
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Enterprise Architecture as a Transformational Framework |
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25 | (3) |
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Enterprise Architecture in Digital Transformation |
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28 | (5) |
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Enterprise Architecture Elements and Digital Transformation |
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29 | (2) |
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Capturing the Technology Baseline |
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31 | (1) |
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Exploring the Constraints and Risks Up Front |
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31 | (1) |
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Influencing Business Objectives |
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31 | (1) |
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Automating Broken or Disparate Business Processes |
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31 | (1) |
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Embracing Emerging Technologies |
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32 | (1) |
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Capitalizing on the Operating Model of the Business |
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32 | (1) |
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TOGAF and Zachman EA Framework |
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32 | (1) |
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Enterprise Architecture's Technology Stack |
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33 | (6) |
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Layers of the Enterprise Technology Stack |
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33 | (2) |
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Layer 1 Communications (Networks And Infrastructure) |
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35 | (1) |
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Layer 2 Data Storage (SQL and NoSQL) |
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35 | (1) |
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Layer 3 Analytics and Services (Machine Learning) |
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36 | (1) |
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Layer 4 Business Processes and Applications |
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37 | (1) |
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Layer 5 Presentations and Visualization (User Interfaces) and IoT Devices |
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37 | (1) |
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Security Architecture (All Layers) |
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38 | (1) |
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Services Oriented Architecture |
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39 | (2) |
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40 | (1) |
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41 | (6) |
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41 | (2) |
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43 | (1) |
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44 | (1) |
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Knowledge Worker Services |
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44 | (1) |
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Synchronization of Services |
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44 | (2) |
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Service-Orientation and Business |
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46 | (1) |
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47 | (3) |
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Agility in Digital Business |
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50 | (3) |
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Change Management in Digital Transformation |
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53 | (1) |
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54 | (1) |
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55 | (2) |
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Chapter 3 Strategic Planning For Digital Business |
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57 | (16) |
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Planning for a Data-Driven Digital Business |
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57 | (2) |
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Digital Business Strategies |
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59 | (4) |
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Inputs to Strategic Planning for Digital Business |
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60 | (1) |
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Strategy for Digital Transformation -- Focus on Customer Experience |
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61 | (1) |
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Objectivity in Developing Digital Strategies |
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62 | (1) |
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Elements of Digital Business Strategies |
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62 | (1) |
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Strategies Relate Projects to Capabilities to Goals |
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63 | (1) |
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63 | (2) |
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Business Strategies and Enterprise Architecture |
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65 | (3) |
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Architectures and Digital Strategies |
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67 | (1) |
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67 | (1) |
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67 | (1) |
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Business Process Architecture |
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67 | (1) |
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Sources and Digital Strategies |
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68 | (1) |
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68 | (1) |
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Knowledge Worker Services |
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68 | (1) |
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68 | (1) |
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68 | (1) |
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68 | (1) |
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69 | (1) |
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69 | (1) |
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69 | (1) |
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Making Digital Strategy Work |
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69 | (2) |
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Digital Business Strategy and Planning |
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70 | (1) |
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Enterprise Architecture Resources and Constraints |
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70 | (1) |
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Capabilities and Services |
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70 | (1) |
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71 | (1) |
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71 | (1) |
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72 | (1) |
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Chapter 4 Collaborative Digital Business |
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73 | (42) |
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A Digital Business is a Collaborative Business |
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73 | (2) |
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74 | (1) |
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74 | (1) |
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74 | (1) |
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Complexities of Collaborative Digital Business |
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75 | (5) |
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75 | (1) |
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75 | (1) |
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Collaborative Technologies |
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75 | (1) |
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76 | (1) |
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Evolving Technology Trends and EA |
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76 | (4) |
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80 | (5) |
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Key Elements of a Collaborative EA |
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82 | (3) |
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Strategies for Collaborative EA |
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85 | (5) |
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Challenges and Issues with Collaborative EA |
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90 | (6) |
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Deploying a Collaborative EA |
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96 | (5) |
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Portals and Collaborative EA |
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98 | (1) |
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Practical Steps and Models for Collaborative EAs with MDA |
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99 | (2) |
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Charting a Road Map for Collaborative EA Deployment |
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101 | (9) |
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Observations from the Trenches |
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105 | (3) |
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Managing User Expectations |
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108 | (1) |
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Formulating Effective Use of Federated Portals |
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109 | (1) |
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Achieving Consensus on Web Services Standards |
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109 | (1) |
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Incorporating Value Propositions from Grid Computing Concepts |
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110 | (1) |
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110 | (1) |
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110 | (5) |
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PART B The Digital Enterprise Architecture Life Cycle |
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Chapter 5 Cloud Capabilities in Digital Transformation |
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115 | (14) |
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Cloud and the Enterprise Architecture |
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115 | (2) |
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Cloud Characteristics for Digital Business |
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117 | (3) |
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Four Phases of Cloud Adoption through Enablement and their Corresponding Business Value |
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120 | (1) |
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120 | (1) |
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120 | (1) |
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121 | (1) |
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121 | (1) |
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Three Synergistic Areas of EA and Cloud |
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121 | (2) |
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EA Governance and the Cloud |
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121 | (1) |
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EA Measurement and Maturity for the Cloud |
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122 | (1) |
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From Strategy Formulation to Solution Deployment |
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122 | (1) |
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Embedding Analytics in Cloud-Based Digital Processes |
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123 | (2) |
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Lessons Learned in Practice |
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124 | (1) |
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Challenges in Using Cloud-Based Architecture |
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125 | (1) |
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125 | (1) |
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126 | (1) |
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Shifting Enterprise Computing to the Cloud |
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126 | (1) |
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126 | (1) |
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126 | (1) |
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Privacy and Confidentiality |
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126 | (1) |
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126 | (1) |
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127 | (2) |
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Chapter 6 Business Process Digitization And Customer Value |
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129 | (24) |
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Business Processes and Digital Transformation |
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129 | (5) |
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Business Process Reengineering (BPR) |
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132 | (1) |
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Business Process Automation (BPA) |
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132 | (1) |
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Business Process Analysis (BPAn) |
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132 | (1) |
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Business Process Integration (BPI) |
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132 | (1) |
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Business Process Improvement (BPIm) |
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133 | (1) |
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Business Performance Management (BPrM) |
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133 | (1) |
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Business Process Management (BPM) |
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133 | (1) |
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Business Process Outsourcing (BPO) |
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134 | (1) |
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Business Process Optimization (BPOp) |
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134 | (1) |
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134 | (1) |
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Business Process Digitization |
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134 | (4) |
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Holistic Approach to Business Process Transformation |
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138 | (1) |
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The Principles of Digitizing Business Processes |
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139 | (4) |
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Maintaining Transformation |
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140 | (1) |
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141 | (1) |
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Evaluating Industry Trends |
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142 | (1) |
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Capability Assessment and Development |
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142 | (1) |
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142 | (1) |
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Governance and Management |
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142 | (1) |
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143 | (1) |
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Preparing for Process Transformation |
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143 | (5) |
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Sharing the Experiences of BPX |
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148 | (1) |
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Commercial Vendors and Tools |
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149 | (2) |
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151 | (1) |
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151 | (2) |
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Chapter 7 Digital Transformation And Business Agility |
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153 | (26) |
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Agility in Digital Business |
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153 | (4) |
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Agile as a Business Value |
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153 | (3) |
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Advantages of Agility and Big Data for a Digital Business |
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156 | (1) |
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Envisioning an Agile Organization |
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157 | (3) |
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Functioning Agile Business with Embedded Big Data Analytics |
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160 | (3) |
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Holistic, Fine Granular, and Sensitive Business |
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160 | (3) |
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Big Data Enables Agility in Business Dimensions |
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163 | (4) |
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External Influencing Factors |
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164 | (1) |
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164 | (1) |
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164 | (1) |
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Government Regulatory Factors & Sustainability |
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165 | (1) |
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Socio-Cultural Environment |
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165 | (1) |
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Internal Factors and Responses |
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165 | (1) |
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165 | (1) |
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166 | (1) |
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166 | (1) |
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166 | (1) |
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166 | (1) |
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167 | (1) |
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CAMS: Balancing Agility with Formality in Big Data Adoption |
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167 | (2) |
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Agile Principles in Practice |
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168 | (1) |
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Collaborations and Intelligence as Functioning Agile |
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169 | (3) |
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Reaching Collaborative Intelligence in Agile Business |
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169 | (1) |
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Collaborative Data and Agility |
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170 | (1) |
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Collaborative Information and Agility |
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170 | (1) |
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Collaborative Process and Agility |
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170 | (1) |
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Collaborative Knowledge and Agility |
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170 | (1) |
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Collaborative Intelligence and Agility |
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171 | (1) |
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Reaching Collaborative Business Processes |
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171 | (1) |
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Broadcasting Business Processes |
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171 | (1) |
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Informative Business Processes |
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171 | (1) |
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Transactive Business Processes |
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172 | (1) |
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Operative Business Processes |
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172 | (1) |
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Collaborative Business Processes |
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172 | (1) |
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Ongoing Knowledge Synchronization in a Learning Agile Organization |
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172 | (1) |
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Holistic Customer -- The Ultimate Goal of Business Agility |
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172 | (1) |
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173 | (1) |
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174 | (1) |
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174 | (5) |
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PART C Leveraging The Value Of Digital Enterprise Architecture |
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Chapter 8 EA as a Practice in Digital Transformation |
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179 | (22) |
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Why Consider EA as a Practice in Digital Business? |
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179 | (1) |
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The Realities of EA Practice |
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180 | (3) |
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Seven Principles of Running EA as a Practice |
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183 | (1) |
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The Life Cycle of a Consistent EA Practice |
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183 | (9) |
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185 | (1) |
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Actions by EA Practice in Digital Transformation |
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186 | (6) |
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Managing EA as a Practice |
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192 | (3) |
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System Integration Life Cycle Road Map |
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192 | (2) |
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Major Challenges in EA as a Practice |
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194 | (1) |
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195 | (2) |
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Five Simplified Levels of EA Practice Maturity |
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195 | (2) |
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Empowering the Practice -- Seven Essential Steps |
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197 | (1) |
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197 | (2) |
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199 | (2) |
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Chapter 9 Measuring Ea In Digital Transformation: Metrics, Kpis, And Risks |
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201 | (26) |
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Establishing Enterprise Architecture Metrics |
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201 | (3) |
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Making a Case for EA Metrics in Digital Transformation |
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204 | (2) |
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Identifying EA Metrics Parameters |
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205 | (1) |
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Relevance of EA Metrics to Digital Transformation |
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205 | (1) |
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Getting the EA Metrics Right |
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206 | (1) |
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What Should EA Metrics Have? |
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206 | (1) |
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206 | (4) |
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Model for Establishing EA Metrics |
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207 | (2) |
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Circumstances Surrounding EA Metrics Formulation |
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209 | (1) |
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Active Matrix Monitoring Model |
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210 | (5) |
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215 | (2) |
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215 | (1) |
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What -- Quantitative and Qualitative Measures |
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216 | (1) |
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When -- To Perform Governance Activities |
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216 | (1) |
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How -- To Capture the Metrics |
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217 | (1) |
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Challenges in Applying EA Metrics in Practice |
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217 | (3) |
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Establishing the "Right" EA Metrics |
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220 | (4) |
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224 | (1) |
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225 | (2) |
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Chapter 10 Ea Governance In Digital Transformation |
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227 | (22) |
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227 | (4) |
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231 | (1) |
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Advantages of Governance, Risk Management, and Compliance in EA and DT |
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231 | (2) |
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Key Factors in EA and Governance |
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233 | (1) |
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234 | (3) |
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Charter for EA Governance |
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237 | (2) |
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Roles and Responsibilities |
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238 | (1) |
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Principles, Guidelines, and Standards for EA Governance |
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238 | (1) |
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EA Framework and Governance Function |
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239 | (4) |
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239 | (1) |
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Navigation Element Definitions |
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240 | (1) |
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240 | (2) |
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242 | (1) |
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The Navigation Repository |
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243 | (1) |
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Pragmatic EA Governance Structure |
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243 | (2) |
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Architecture Review and Governance Boards |
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245 | (1) |
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246 | (1) |
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246 | (3) |
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Chapter 11 Business Architecture Practice: Case Study In Healthcare Domain |
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249 | (22) |
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249 | (4) |
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251 | (2) |
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253 | (2) |
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Challenges, Issues, and Concerns |
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255 | (1) |
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Establishing the BAP: Stage by Stage |
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256 | (6) |
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Stage 1 Building The Practice |
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256 | (2) |
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Stage 2 Enabling the Practice |
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258 | (2) |
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Stage 3 Managing the Practice |
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260 | (1) |
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Stage 4 Realizing the Practice |
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261 | (1) |
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Realities of the BAP: From the Trenches |
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262 | (2) |
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Practical Observations and Lessons Learned |
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262 | (1) |
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263 | (1) |
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264 | (1) |
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Governance, Risk Management, and Compliance |
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265 | (1) |
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General Comments and Recommendations |
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266 | (3) |
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Future Prospects of the BAP |
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268 | (1) |
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269 | (2) |
Appendix A Use Cases In Ea And Digital Business |
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271 | (8) |
Index |
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279 | |