Hepburn and Potter detail the rigorous and methodical tools of conversation analysis that lay bare how we coordinate talk, action, and meaning in everyday life. Their brief, accessible text clearly guides the reader through the basic machinery of conversation, including turn-taking, sequence organization, and action formation. An essential resource for understanding the science of conversation. - Martha Augoustinos, PhD, BA (Hons), FAPS, FASSA, University of Adelaide, Adelaide, Australia In this much welcomed work, two leading scholars provide a clear, elegant, and illuminating introduction to one of the few systematic means for studying human interdependency. - Kenneth J. Gergen, PhD, Department of Psychology, Swarthmore College, Swarthmore, PA, United States