Preface to the original edition by His Royal Highness Prince Carlos de Bourbon de Parme |
|
9 | (2) |
Prologue |
|
11 | (2) |
Acknowledgements |
|
13 | (4) |
|
|
17 | (24) |
|
|
17 | (1) |
|
|
17 | (1) |
|
Etiquette and its History |
|
|
18 | (2) |
|
|
20 | (4) |
|
Protocol and cultural differences |
|
|
24 | (5) |
|
Interview with Professor Jaap de Hoop Scheffer, former Secretary-General of NATO |
|
|
29 | (12) |
|
|
41 | (18) |
|
|
41 | (3) |
|
Comparison of countries around the world |
|
|
44 | (4) |
|
Various facts, trivia, and guidelines |
|
|
48 | (5) |
|
Protocol and the International Court of Justice by Dame Rosalyn Higgins, DBE, QC, former President of the International Court of Justice in The Hague |
|
|
53 | (6) |
|
3 Seating arrangements and order of processions |
|
|
59 | (28) |
|
|
59 | (1) |
|
|
60 | (10) |
|
|
70 | (4) |
|
Posing for official group photographs |
|
|
74 | (1) |
|
Seating plans during audiences and press conferences |
|
|
74 | (1) |
|
|
74 | (1) |
|
|
75 | (1) |
|
|
76 | (1) |
|
Protocol at the United Nations and at Think Tanks-A Comparative Perspective by Dr Abiodun Williams, former President of The Hague Institute for Global Justice |
|
|
77 | (10) |
|
|
87 | (38) |
|
|
87 | (4) |
|
|
91 | (4) |
|
|
95 | (2) |
|
|
97 | (1) |
|
Flag protocol and flag order |
|
|
98 | (2) |
|
Application of flag protocol |
|
|
100 | (16) |
|
|
116 | (1) |
|
A genuine experience, protocol in an international institution, the European Parliament by Mr Francois Brunagel, former Head of Protocol of the European Parliament |
|
|
117 | (8) |
|
5 Invitations and dress codes |
|
|
125 | (40) |
|
|
125 | (2) |
|
General guidelines for composing an invitation |
|
|
127 | (3) |
|
|
130 | (1) |
|
Examples of invitation texts |
|
|
131 | (9) |
|
|
140 | (12) |
|
Diplomatic language and formal language: a code with a double meaning by Professor Olivier Arifon, former Professor at the Universite libre de Bruxelles in charge of the chair in communication |
|
|
152 | (13) |
|
|
165 | (18) |
|
|
165 | (2) |
|
|
167 | (9) |
|
State visits by His Excellency Mr Jose de Bouza Serrano, former Ambassador of the Portuguese Republic to the Netherlands |
|
|
176 | (7) |
|
|
183 | (42) |
|
|
183 | (1) |
|
|
183 | (1) |
|
|
184 | (1) |
|
|
185 | (1) |
|
|
186 | (2) |
|
|
188 | (9) |
|
|
197 | (2) |
|
Presentation of credentials |
|
|
199 | (5) |
|
|
204 | (2) |
|
Inauguration / Swearing-In and Coronation |
|
|
206 | (2) |
|
|
208 | (4) |
|
Guard of Honour / Ceremonial Guard |
|
|
212 | (2) |
|
|
214 | (1) |
|
|
215 | (1) |
|
|
216 | (1) |
|
Protocol at the Olympic Games by Mr Andrea Miliccia, former Protocol Manager for the London 2012 Opening Ceremony |
|
|
217 | (8) |
|
|
225 | (24) |
|
|
225 | (1) |
|
The focus of a protocol officer |
|
|
226 | (4) |
|
Four stages for a successful high-level event |
|
|
230 | (4) |
|
|
234 | (2) |
|
Speech by Ivo van Vliet, Jeroen Koks, and Ruben Nederpel |
|
|
236 | (3) |
|
Protocol is a basic principle of professional success by Mr Jean Paul Wijers, Managing Director and founder of the Protocolbureau, and the Institute of Strategic Relationship Management |
|
|
239 | (6) |
|
Presidential Protocol by Mr Lahoud Lahoud, Director-General, Chief of Protocol & Public Relations Department of the Presidency of the Council of Ministers of the Republic of Lebanon |
|
|
245 | (4) |
|
|
249 | (24) |
|
|
249 | (1) |
|
|
249 | (4) |
|
|
253 | (1) |
|
Guest's checklist in order to facilitate strategic networking |
|
|
254 | (3) |
|
Interview with Mr Martin van Pernis, former President of the Board of Siemens, the Netherlands |
|
|
257 | (12) |
|
Protocol and Dance by Mr Samuel Wuersten, Artistic Director Holland Dance, and former Member of the Executive Board of Codarts Rotterdam |
|
|
269 | (4) |
|
10 Protocol and stakeholder engagement during and after the COVID-19 pandemic |
|
|
273 | (50) |
|
|
273 | (3) |
|
Contributions from around the world |
|
|
276 | (40) |
|
Overall Top 40 lessons learned as well as predictions and recommendations for the (near) future |
|
|
316 | (7) |
Authors' biographies |
|
323 | (6) |
Bibliography |
|
329 | (2) |
Websites |
|
331 | (2) |
Illustrations and photographs |
|
333 | (4) |
Index |
|
337 | |