Acknowledgements |
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x | |
Permissions |
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xi | |
Series editors' introduction |
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xiii | |
Introduction |
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1 | (4) |
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PART I Spoken health communication |
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5 | (88) |
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1 The practitioner-patient relationship: doctor-patient encounters |
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7 | (32) |
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Introduction: spoken discourse in clinical settings |
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7 | (1) |
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Putting the doctor-patient encounter in context: themes and issues |
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8 | (5) |
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Getting critical: unpacking asymmetry in the doctor-patient consultation |
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13 | (13) |
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Beyond primary care: exploring encounters in mental health settings |
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26 | (6) |
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What's wrong with authority? Theorising power in the consultation |
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32 | (4) |
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A toolkit for interrogating power in medical interviews |
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36 | (1) |
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37 | (2) |
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2 Spoken interaction between non-physician personnel and patients |
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39 | (31) |
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Introduction: the bias of doctor-patient talk |
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39 | (1) |
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Conversation analysis approaches to nurse-patient interaction |
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40 | (12) |
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Nursing interaction in multilingual settings |
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52 | (5) |
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Other voices: pharmacists, physiotherapists and chaplains |
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57 | (5) |
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Cooperation, implicature and relevance: pragmatics theories and health communication |
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62 | (6) |
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68 | (2) |
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3 Parents narratives or health and illness |
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70 | (23) |
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Introduction: the need for narrative |
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70 | (2) |
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72 | (3) |
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75 | (2) |
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Approaches to the study of illness narratives |
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77 | (10) |
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Narrative theory in health and illness research: harnessing analytic opportunities |
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87 | (4) |
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91 | (2) |
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PART II Written health communication |
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93 | (70) |
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95 | (26) |
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Introduction: written language and the patient case record |
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95 | (1) |
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From talk to text: the practice of record writing |
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96 | (5) |
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Linguistic interventions: frameworks for interrogating clinical texts |
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101 | (6) |
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Collaborative construction: patient records as multi-authored texts |
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107 | (5) |
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Theorising the patient record: perspectives on language and researcher involvement |
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112 | (2) |
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Making sense of the patient record: are linguistic approaches alone sufficient |
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114 | (5) |
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119 | (2) |
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5 Print media representations of health and illness |
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121 | (22) |
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Public health communication: exploring print media representations |
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121 | (3) |
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124 | (4) |
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Linguistic tools for interrogating print media reporting on health and illness |
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128 | (9) |
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Discourse and frame analysis of print media articles: theoretical underpinnings |
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137 | (4) |
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141 | (2) |
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6 The patient information leaflet |
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143 | (20) |
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Problems of interpretation: introducing the patient information leaflet |
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143 | (3) |
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Communicating side effects and frequency details (or the side effects of side effects information) |
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146 | (2) |
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Linguistic interventions: unpacking the package insert |
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148 | (10) |
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The patient information leaflet: theoretical underpinnings |
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158 | (3) |
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161 | (2) |
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PART III Computer-mediated health communication |
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163 | (50) |
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7 Electronic health communication: peer-to-peer online interaction |
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165 | (23) |
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Online peer-to-peer communication: challenges and opportunities |
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165 | (7) |
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Analysing discussions in online support communities: a micro-level approach |
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172 | (5) |
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Politeness and peer-to-peer advice giving |
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177 | (3) |
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Theoretical and methodological frameworks for studying online peer-to-peer communication |
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180 | (6) |
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186 | (2) |
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8 Seeking online help from health professionals |
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188 | (25) |
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Introducing computer-mediated health discourse: is it speech or writing? |
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188 | (2) |
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Disembodied encounters; establishing credibility and professional identities online |
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190 | (6) |
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Corpus linguistics: a novel approach to health communication |
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196 | (1) |
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Using keywords and concordances to interrogate online health communication |
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197 | (2) |
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What health issues trouble young people? Generating a keyword profile of concerns |
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199 | (3) |
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Concordance analysis of HIV/AIDS related concerns |
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202 | (6) |
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Theoretical accounts of expressive behaviour: the online disinhibition effect |
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208 | (2) |
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210 | (3) |
Commentary on selected tasks |
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213 | (11) |
Appendix |
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224 | (1) |
Glossary |
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225 | (6) |
Further reading |
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231 | (4) |
References |
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235 | (16) |
Index |
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251 | |