Acknowledgements |
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xi | |
Permissions |
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xii | |
Transcription conventions |
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xiii | |
Series editors' introduction |
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xiv | |
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PART I Intercultural communication in everyday life: what are the practical concerns? |
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1 | (92) |
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3 | (19) |
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1.1 Culture and language learning and teaching (Does learning a language mean learning a culture?) |
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3 | (7) |
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1.2 Culture of learning (How many times do I need to practise?) |
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10 | (4) |
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1.3 Multicultural classrooms (Why is she so quiet in the classroom?) |
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14 | (6) |
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20 | (2) |
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22 | (20) |
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2.1 Meetings (Has anything been decided in the meeting?) |
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22 | (7) |
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2.2 Small talk (Haven't seen you for ages!) |
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29 | (7) |
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2.3 Humour (I didn't get that!) |
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36 | (5) |
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41 | (1) |
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42 | (18) |
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3.1 Advertising (Buy it, sell it, love it) |
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42 | (7) |
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3.2 International business negotiation (Why do they talk a lot about nothing really?) |
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49 | (5) |
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3.3 More language and communication matters (Dear Respected Mr Lin, How are you?) |
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54 | (5) |
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59 | (1) |
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60 | (13) |
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4.1 Migrant families (I'm British on paper, but am I English?) |
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60 | (7) |
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4.2 Intercultural couples (Can love speak without words?) |
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67 | (5) |
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72 | (1) |
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5 Study abroad and tourism |
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73 | (20) |
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5.1 Study abroad (Does `real' experience help with my language and intercultural learning?) |
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73 | (8) |
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5.2 Tourism (Can I take a picture with you?) |
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81 | (9) |
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90 | (3) |
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PART II Developing intercultural communicative competence: how to communicate effectively and appropriately |
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93 | (78) |
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6 What are culture-specific ways of communication and why? |
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95 | (17) |
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6.1 High versus low context: relationship and networks |
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95 | (3) |
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6.2 High involvement: solidarity and connectedness |
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98 | (2) |
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6.3 Directness or indirectness: face, politeness and rapport |
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100 | (6) |
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6.4 Turn-taking: universals vs. cultural variations |
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106 | (1) |
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6.5 Space: the silent language |
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107 | (3) |
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110 | (2) |
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7 What are the key factors that may cause misunderstanding in intercultural communication? |
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112 | (19) |
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7.1 Defining misunderstanding |
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113 | (2) |
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7.2 Inadequate linguistic proficiency |
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115 | (1) |
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116 | (4) |
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120 | (2) |
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7.5 Mismatch in schemas and cultural stereotypes |
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122 | (4) |
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7.6 Mismatch in contextualisation and framing |
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126 | (3) |
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129 | (2) |
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8 What contributes to successful communication? |
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131 | (19) |
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8.1 Accommodating towards your audience |
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131 | (6) |
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8.2 Negotiating misunderstanding |
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137 | (3) |
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8.3 Interpreting and mediating interaction |
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140 | (4) |
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8.4 Understanding professional and institutional discourse |
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144 | (5) |
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149 | (1) |
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9 How to develop intercultural communicative competence |
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150 | (21) |
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9.1 ICC in foreign language teaching and learning |
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150 | (4) |
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9.2 A multidisciplinary overview of ICC |
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154 | (3) |
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9.3 Intercultural learning through education and training |
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157 | (7) |
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9.4 Intercultural learning from a language socialisation perspective |
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164 | (5) |
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169 | (2) |
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PART III Studying and researching intercultural communication |
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171 | (50) |
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10 The relation between language, culture and thought: the classical question |
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173 | (13) |
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10.1 The Sapir-Whorf hypothesis: language controls or influences thought |
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173 | (4) |
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10.2 Colour terms: language influences, but does not determine perception |
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177 | (1) |
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10.3 `The geography of thought': culture influences thought independent of language |
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178 | (2) |
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10.4 Cultural key words: vocabulary as index of a culture |
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180 | (1) |
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10.5 The language of thought: language as a window into human nature; and thought exists independently of language |
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181 | (1) |
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10.6 The bilingual mind: thinking and speaking in two languages |
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182 | (1) |
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10.7 Thinking back: relevance to intercultural communication |
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183 | (3) |
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11 Theories of culture: a fundamental question |
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186 | (15) |
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11.1 Compositional approach: culture as a collection of things shared by a group of people |
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186 | (6) |
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11.2 Interpretive approach: culture as semiotic |
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192 | (1) |
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11.3 Action approach: culture as a process |
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193 | (2) |
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11.4 Critical approach: culture as power and ideological struggle |
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195 | (1) |
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11.5 Overview: complexity of culture |
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196 | (2) |
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11.6 Thinking back: from what culture is to what intercultural communication is |
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198 | (3) |
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12 Language, identity and interculturality: a paradigm-shifting question |
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201 | (20) |
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12.1 Identity: multiplicity and types |
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201 | (3) |
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204 | (4) |
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12.3 Interculturality: from being to doing cultural identities |
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208 | (10) |
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12.4 Thinking back and looking forward |
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218 | (3) |
Task commentaries |
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221 | (12) |
Glossary of key terms |
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233 | (9) |
Annotated further reading |
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242 | (8) |
References |
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250 | (25) |
Index of subjects |
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275 | (3) |
Index of languages, cultures and geographical areas |
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278 | |