"The book addresses the current challenges faced by financial consumers in the context of enormous technological developments. This edited collection covers safeguarding financial consumers, encompassing topics such as financial inclusion, data protection and consumer over-indebtedness. Addressing specific issues related to vulnerable consumer groups and the increasing digitization of financial services, it grapples with the emerging challenge demanding that consumers possess technological literacy. The book offers a distinct new perspective, going beyond the traditional understanding of financial inclusion, which typically only considers the possession of a bank account. Instead, it explores new dimensions, including the obstacles consumers face in obtaining credit, establishing a credit history, and coping with issues such as being blacklisted. The book explores diverse strategies for enhancing financial inclusion, such as leveraging data, and open banking. It also scrutinizes the pursuit of credit fairness and examines methods to either mitigate or effectively address over-indebtedness, a persistent and formidable challenge for financial consumers. The book will be of interest to researchers, practitioners, and governmental organisations in the field of finance law and the law of emerging technologies"--
The book addresses the challenges faced by financial consumers amidst rapid technological developments. It details the means of safeguarding financial consumers, including financial inclusion, data protection and over-indebtedness. Addressing vulnerable consumer groups, it responds to the growing need for technological literacy.
The book addresses the current challenges faced by financial consumers in the context of enormous technological developments. This edited collection covers safeguarding financial consumers, encompassing topics such as financial inclusion, data protection and consumer over-indebtedness. Addressing specific issues related to vulnerable consumer groups and the increasing digitization of financial services, it grapples with the emerging challenge demanding that consumers possess technological literacy.
The book offers a distinct new perspective, going beyond the traditional understanding of financial inclusion, which typically only considers the possession of a bank account. Instead, it explores new dimensions, including the obstacles consumers face in obtaining credit, establishing a credit history, and coping with issues such as being blacklisted. The book explores diverse strategies for enhancing financial inclusion, such as leveraging data, and open banking. It also scrutinizes the pursuit of credit fairness and examines methods to either mitigate or effectively address over-indebtedness, a persistent and formidable challenge for financial consumers.
The book will be of interest to researchers, practitioners, and governmental organisations in the field of finance law and the law of emerging technologies.
Introduction PART I: ACCESS
1. Protection of the financial consumers in
the EU against unfair contract terms in the foreign currency loans
2.
Unveiling Digital-Financial Exclusion Among the Elderly: Gaps in Knowledge
and Methodology
3. Knowledge and competence requirements in the Mortgage
Credit Directive: An adequate protection of financial illiterate consumers?
4. Blacklisting Defaulting Consumers in Credit Information Registers
Lessons from Estonia and Finland
5. The Poor Pay More (with Data) -
Strategies and Legal Solutions in the USA and the EU for Credit Invisibles
and the Poorly Scored PART II: DIGITALISATION
6. CBDCs and Vulnerable
Consumers: Risks and Opportunities for Financial Inclusion and Access to
Credit
7. Open Banking and Consumer Protection: The Canadian Perspective
8.
Online Dispute Resolution as a Forum for Resolving Algorithmic Trading Error
Dispute in Financial Market PART III: OVER-INDEBTEDNESS
9. The 2021 Reform of
the Brazilian Consumer Code in Consumer Credit and Over-Indebtedness:
Effectiveness and Unanswered Questions
10. The in Duplum Rule in South Africa
and Kenya: A Tool to Protect Over-indebted Consumers or Regulate Banking?
11.
Buy Now, Pain Later? Over-Indebtedness of Young Individuals Conclusion
Duygu Damar-Blanken completed her LLB and LLM studies in Istanbul, Turkey. After the completion of her LLB study, she was a teaching and research assistant at Istanbul Bilgi University. She was awarded with a Dr. iur. title in 2011 after the completion of her PhD study at the University of Hamburg, Germany. From 2011 to 2018, she was senior research fellow at the Max Planck Institute for Comparative and International Private Law. She also held lectures at the University of Hamburg. Currently, she is working on her post-doc thesis on the Prohibition of Discrimination in German and US-American Contract Law. Since 2020, she has worked as research associate at the Institute for Responsible Finance. Since October 2024, she has been a member of the Financial Services User Group at the European Commission. Her fields of expertise are private international law, comparative law, antidiscrimination law, contract law, commercial law, and law of financial services.
Michelle Kelly-Louw is a professor of banking law and head of the Department of Commercial Law at the University of Cape Town, South Africa. Her publications have been cited by various high courts, including the South African Supreme Court of Appeal, the Constitutional Court, and High Court of Namibia, Main Division, Windhoek. For her research, she has received five research awards. Throughout her career, she has been involved in various law reform initiatives and legislative drafting projects. She has held visiting fellowships at international universities. She is the immediate past president of the International Association of Consumer Law (IACL), a member of the International Academy of Commercial and Consumer Law (IACCL), a member of the Academy of Science of South Africa (ASSAf), and an ex-comember of the International Academy of Financial Consumers (IAFICO). She serves on the Specialist Law Committee of the South African National Rating System and was re-appointed to the adjudication panel of the South African Women-in-Science-Awards.
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