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E-grāmata: First Move: A Negotiator's Companion

4.13/5 (30 ratings by Goodreads)
(ESSEC), Edited by , (ESSEC)
  • Formāts: EPUB+DRM
  • Izdošanas datums: 02-Mar-2010
  • Izdevniecība: John Wiley & Sons Inc
  • Valoda: eng
  • ISBN-13: 9780470662199
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  • Formāts: EPUB+DRM
  • Izdošanas datums: 02-Mar-2010
  • Izdevniecība: John Wiley & Sons Inc
  • Valoda: eng
  • ISBN-13: 9780470662199
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"Time management is essential for successful negotiations. This book helps you do first things first."
Jeanne Brett, DeWitt W. Buchanan,Jr. Professor of Dispute Resolution and Organizations, Kellogg School of Management, and Director of the Dispute Resolution Research Center

"This book brings a breakthrough method to lead efficient negotiations."
—Yann Duzert, Professor, Foundation Getulio Vargas, Brazil

"Even if you only implement 5% of this method, your clients will find you more attentive to their needs."
—John Wong, Senior Partner, The Boston Consulting Group, Hong Kong Office

"A one-of-a-kind and most welcome companion for negotiators. It offers a learner-friendly distillation of tested ideas and good practices."
—Pierre Debaty, Head of the Brussels Training Office, European Parliament

"Drawing on their extensive experience in over 50 countries, the authors provide the best of Anglo-Saxon and continental Europe negotiation approaches."
—AJR Groom, University of Kent at Canterbury

"Whether you negotiate abroad or in your home country, this book is a must."
—Tetsushi Okumura, Professor, Nagoya City University, Graduate School of Economics

"Many former enemies started thinking and acting differently after having integrated the principles of this book."
—Howard Wolpe, Special Advisor to the Africa Great Lakes region, former Member of US Congress

"This negotiation method makes a difference for business and government leaders, who want to act more responsibly."
—Theo Panayotou, Professor, Cyprus International Institute for Management & Harvard Kennedy School of Government

Acknowledgements vii
Introduction Experimenting with a Renewed Method before Resorting to Old Reflexes 1(10)
How to develop relevant responses for negotiation
Questioning before Negotiating
11(18)
How to move beyond an instinctive approach
Preparing Negotiations before Performing
29(30)
How to plan for process, problems, and people
Doing the Essential before the Obvious
59(30)
How to deal with the process
Optimising Joint Value before Dividing It
89(30)
How to deal with the problem
Listening before Speaking
119(34)
How to deal with people (1) - active communication
Acknowledging Emotions before Problem-Solving
153(24)
How to deal with people (2) - the challenges
Deepening the Method before Facing Complexity
177(30)
How to manage negotiations in multilevel, multilateral and multicultural contexts
Formalising the Agreement before Concluding
207(12)
How to reap the benefits of negotiation
Personalising your Theory before Practicing
219(10)
How to continue to improve your negotiation skills
Bibliography 229(6)
To Go Further 235(2)
Essec Irene
About the Authors 237(2)
References 239(6)
Index 245
ALAIN LEMPEREUR (SJD Harvard) is the ESSEC Negotiation and Mediation Chair ­Professor and former visiting professor at Harvard. He advises global corporations and facilitates expert meetings for international organizations.



AURÉLIEN COLSON (PhD Kent, MBA) is Associate Professor at ESSEC and Director of the Institute for Research and Education on Negotiation in Europe (IRENE). He contributes to post-conflict facilitation eorts in war-torn societies.

MICHELE PEKAR (MTS Harvard) is ESSEC MBA International Development Director. She worked in politics and fundraising, and built partnerships around the world. She is a senior negotiation trainer.