"The fundamentals of the flawless consulting process have not changed. Through a step-by-step walk through of the five phases of consulting: Entry and Contracting, Discovery and Dialogue, Analysis and Decision to Act, Engagement and Implementation, and Extension, Recycle or Termination, Peter Block will engage in a deeper and contemporized discussion of the skills and behavior required for success. For example, there is new attention to convening skills, to the importance and process for peer contracting, and to questions to take the consultant/client relationship to a deeper level. As in previous editions, Block will tell the reader exactly what to say and how to act to consult flawlessly at each stage of the process. The 4th edition will feature: ? Restructuring the chapter on the contracting meeting into three shorter, more digestible chapters to make them easier to navigate and put into practice depending on how the consulting project was initiated (Asked In, Sent In, Want In) ? A new chapter titled ?Being Right Really? giving more attention to the interpersonal aspect of the relationship consultants have with the client and exploring a set of beliefs about relationships, learning, and the nuances of how change occurs that ultimately define the consultant s practice. ? A new chapter titled ?The Internal Consultant s Dilemma? offering additional depth and nuance on recommended ways for internal consultants to consult flawlessly ? A separate chapter on virtual consulting skills titled ?The Technology:A Marriage of Reality and Myth,? which speaks to how to manage the business of the flawless consulting phases if you are never in the same room with anyone and how to humanize virtual engagements. ? Expanded, deeper discussion in the last chapter of ?TheFinal Question Is One of Faith,? the idea being that practicing flawless consulting is counter cultural and it can take an act of courage to change the conversations along the way"--
An expert discussion of the timeless fundamentals and latest tools that form the foundation of successful influencing
Renowned consultant and author Peter Block delivers the latest and fourth edition of his best-selling Flawless Consulting, an intuitive and insightful step-by-step guide to the five phases of effective consulting. The book offers a deep exploration of the skills, tools, and behaviors required to successfully influence others. Youll see exactly what you need to say and do to help others achieve their goals, whether you are an internal or external consultant or anyone in a leadership position who wants to build effective partnerships in business, healthcare, education, or community work.
Along with newly updated examples, case studies, stories, and suggestions for putting the flawless consulting process into everyday practice, youll find:
- A new section for consultants living in a highly virtual world that explains how to achieve authentic engagement with your clients in virtual and hybrid environments
- Invaluable information for leaders and internal consultants operating within their organizations
- Concise and digestible techniques for successful contracting and discovery
For over 40 years Flawless Consulting has been the go-to guide to building trust and structuring meaningful partnerships with others for greater influence and impact. This latest edition ensures that the book will remain the gold standard in the industry for many years to come.
