Preface |
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xv | |
Acknowledgments |
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xix | |
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Chapter 1 The Origins and History of Medicine and Medical Practice |
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1 | (38) |
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1 | (1) |
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1 | (2) |
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3 | (1) |
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The American Healthcare System |
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4 | (3) |
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Practice Management Resources |
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7 | (1) |
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The Dimensions of Medical Practice |
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8 | (1) |
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9 | (3) |
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12 | (1) |
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12 | (1) |
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13 | (1) |
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14 | (2) |
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What Are Some of Today's Challenges? |
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16 | (11) |
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27 | (4) |
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31 | (1) |
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32 | (1) |
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32 | (7) |
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Chapter 2 Practice Models and Legal Organization |
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39 | (32) |
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39 | (1) |
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Structures and Organization |
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39 | (7) |
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Affiliation Versus Employment Models and the Corporate Practice of Medicine |
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46 | (4) |
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50 | (2) |
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Academic Medical Centers and Physician Practice Management |
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52 | (1) |
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Accountable Care Organizations |
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53 | (1) |
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54 | (1) |
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Patient-Centered Medical Homes |
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55 | (3) |
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Integrated Delivery Systems |
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58 | (2) |
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60 | (6) |
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66 | (1) |
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67 | (1) |
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67 | (4) |
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Chapter 3 Information Technology and Management |
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71 | (28) |
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71 | (1) |
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71 | (1) |
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72 | (1) |
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73 | (1) |
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73 | (1) |
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74 | (3) |
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Practice Management Systems |
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77 | (1) |
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Other Important Systems in the Medical Practice |
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78 | (4) |
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The Patient Flow Process and IT's Role |
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82 | (1) |
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83 | (1) |
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84 | (1) |
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Practical Aspects of Medical Practice Information Systems |
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85 | (11) |
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96 | (1) |
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96 | (3) |
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Chapter 4 Regulatory Issues, the Law, and Practice Management |
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99 | (26) |
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99 | (1) |
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99 | (2) |
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101 | (1) |
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Laws Regulating the Organization and Governance of Corporations |
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101 | (1) |
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Corporate Organizational Documents |
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102 | (3) |
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105 | (1) |
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Federal and State Taxation |
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105 | (1) |
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106 | (1) |
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107 | (1) |
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Federal Laws Governing Medicare Fraud and Abuse |
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108 | (5) |
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Medical Records Regulations |
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113 | (1) |
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114 | (1) |
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The Medical Practices Act |
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115 | (1) |
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116 | (1) |
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116 | (3) |
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119 | (1) |
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120 | (5) |
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Chapter 5 Strategic Planning, Project Management, and Marketing in Practice Management |
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125 | (26) |
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125 | (1) |
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125 | (1) |
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126 | (1) |
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Developing a Communication Plan |
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127 | (1) |
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Strengths, Weaknesses, Opportunities, and Threats Analysis |
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128 | (3) |
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131 | (2) |
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Economic Analysis of New or Improved Service |
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133 | (1) |
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Analysis of a Capital Investment |
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134 | (5) |
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139 | (3) |
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142 | (7) |
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149 | (1) |
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149 | (2) |
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Chapter 6 Third-Party Payers, the Revenue Cycle, and the Medical Practice |
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151 | (36) |
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151 | (1) |
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151 | (1) |
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Role and Scope of Financing Healthcare |
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152 | (1) |
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153 | (1) |
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154 | (3) |
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157 | (5) |
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An Illness System, Not a Health System |
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162 | (2) |
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164 | (6) |
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Government Health Insurance Programs |
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170 | (3) |
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173 | (5) |
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Resource-Based Relative Value Scale |
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178 | (2) |
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Medicare Access and CHIP Reauthorization Act |
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180 | (3) |
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183 | (1) |
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184 | (3) |
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Chapter 7 Financial Management and Managerial Accounting in the Physician Practice |
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187 | (28) |
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187 | (1) |
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187 | (1) |
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188 | (2) |
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190 | (1) |
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191 | (5) |
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196 | (5) |
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Monitoring Financial Performance |
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201 | (4) |
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Physician and Other Provider Compensation |
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205 | (7) |
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The Future of Practice Financial Management |
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212 | (1) |
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212 | (1) |
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212 | (3) |
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Chapter 8 Human Resources Management |
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215 | (36) |
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215 | (1) |
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215 | (1) |
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The People in the Practice |
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216 | (1) |
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The Employment, Recruiting, and Hiring Process |
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216 | (7) |
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223 | (6) |
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Employment Policies and Procedures |
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229 | (1) |
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230 | (1) |
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230 | (1) |
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231 | (8) |
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239 | (2) |
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241 | (1) |
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242 | (1) |
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243 | (1) |
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243 | (4) |
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247 | (1) |
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247 | (4) |
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Chapter 9 Leading, Managing, and Governing Within Organizational Dynamics |
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251 | (34) |
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251 | (1) |
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251 | (1) |
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The Basics and Theories of Leadership |
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252 | (3) |
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Leadership Versus Management |
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255 | (1) |
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The Dyad Leadership Model in Practice Management |
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256 | (4) |
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Leadership: Mission, Vision, and Values |
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260 | (2) |
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262 | (3) |
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265 | (1) |
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Organizational Conscientiousness |
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266 | (1) |
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266 | (2) |
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Generational Issues in the Medical Practice |
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268 | (1) |
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Diversity and Inclusion Issues for Leadership |
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269 | (2) |
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Giving and Receiving Feedback |
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271 | (3) |
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Governance and Organizational Dynamics |
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274 | (3) |
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277 | (2) |
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Assessing Leadership Success |
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279 | (1) |
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280 | (1) |
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280 | (3) |
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283 | (2) |
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Chapter 10 Quality Management in the Physician Practice |
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285 | (24) |
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285 | (1) |
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285 | (1) |
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Quality and Safety Improvement |
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286 | (2) |
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288 | (2) |
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Quality Improvement Processes |
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290 | (11) |
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Quality Improvement Tools |
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301 | (4) |
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305 | (1) |
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306 | (1) |
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306 | (3) |
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Chapter 11 Emergency Management and the Medical Practice |
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309 | (24) |
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309 | (1) |
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309 | (1) |
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The New Nature of Emergencies |
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310 | (3) |
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313 | (1) |
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314 | (1) |
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Developing an Emergency Preparedness Plan for the Practice |
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315 | (4) |
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Who Is an Emergency Manager? |
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319 | (3) |
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Community Emergency Response Teams |
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322 | (1) |
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322 | (6) |
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Collaborative Emergency Management |
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328 | (1) |
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329 | (1) |
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329 | (4) |
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Chapter 12 The Future and Medical Practice Innovation |
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333 | (44) |
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333 | (1) |
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333 | (4) |
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337 | (3) |
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The Lesson of the Affordable Care Act |
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340 | (1) |
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The Promise of Community-Based Primary Care |
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340 | (1) |
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Future Workforce Challenges |
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341 | (1) |
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Global Threats and International Cooperation |
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342 | (1) |
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Advances in Imaging and Laboratory Testing |
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343 | (1) |
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Evidence-Based Healthcare |
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344 | (1) |
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Data Analytics and Artificial Intelligence |
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345 | (1) |
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346 | (4) |
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350 | (2) |
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Underserved Areas and Community Health Centers |
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352 | (1) |
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Genomics and Precision Medicine |
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353 | (3) |
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The Internet and Self-Efficacy |
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356 | (3) |
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Patients' Interactions with Healthcare Providers |
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359 | (1) |
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360 | (1) |
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Site-Based Corporate Medical Services |
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361 | (1) |
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362 | (1) |
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Wearables and Internet-Based Medical Services |
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363 | (1) |
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364 | (1) |
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Alternative and Complementary Medicine |
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365 | (1) |
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Behavioral Economics and Changing Patient Behavior |
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365 | (3) |
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368 | (1) |
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369 | (8) |
Appendix |
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377 | (4) |
Glossary |
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381 | (4) |
Index |
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385 | (26) |
About the Author |
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411 | |