Acknowledgements |
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viii | |
Foreword |
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ix | |
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Introduction and frameworks |
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xi | |
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PART 1 SUPPLY CHAINS IN THE CONTEXT OF CUSTOMERS AND STRATEGY |
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1 | (86) |
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The challenging new operating environment and size of the prize |
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3 | (8) |
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Formulating a supply chain vision |
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11 | (14) |
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Developing an aligned supply chain operating strategy |
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25 | (11) |
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Operating strategy: configuring segmented supply chains |
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36 | (14) |
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Customer relationship management capabilities in a supply chain context |
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50 | (12) |
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The impact of pricing on supply chains |
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62 | (14) |
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Trading terms and customer account profitability |
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76 | (11) |
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PART 2 OPERATIONAL EXCELLENCE |
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87 | (194) |
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Supply chain network optimization modeling |
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89 | (16) |
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105 | (15) |
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Manufacturing strategy for supply chains |
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120 | (13) |
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Six Sigma - improving the quality of business |
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133 | (11) |
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Distribution operations - design for excellence |
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144 | (12) |
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Integrated transportation management |
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156 | (15) |
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Forecasting and demand planning |
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171 | (17) |
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188 | (19) |
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207 | (11) |
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Supply chain financial performance measurement |
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218 | (30) |
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Supply chain performance measures and systems |
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248 | (19) |
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267 | (14) |
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PART 3 SUPPLY CHAIN INTEGRATION AND COLLABORATION |
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281 | (146) |
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Creating agile supply chains |
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283 | (13) |
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Supply chain structures to deliver value |
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296 | (12) |
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308 | (17) |
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Strategic sourcing and procurement |
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325 | (18) |
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Securing immediate benefits from e-sourcing |
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343 | (15) |
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Industry-level collaboration through ECR |
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358 | (17) |
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Collaborative product commerce |
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375 | (17) |
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392 | (14) |
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Information systems strategy for supply chains |
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406 | (21) |
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PART 4 VIRTUAL SUPPLY CHAINS |
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427 | (94) |
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e-commerce and supply chains -- breaking down the boundaries |
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429 | (13) |
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Best-of-breed supply chains |
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442 | (14) |
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Supply chains as vehicles for transformational change |
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456 | (13) |
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Third- and Fourth-party logistics service providers |
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469 | (17) |
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Emerging requirements for networked supply chains |
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486 | (15) |
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Strategic transformation and supply chains |
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501 | (20) |
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PART 5 REGIONAL AND GLOBAL SUPPLY CHAINS |
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521 | (80) |
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Globalization and regionalization of supply chains |
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523 | (14) |
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537 | (16) |
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Supply chains in Asia -- challenges and opportunities |
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553 | (22) |
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The changing face of supply chains in China |
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575 | (26) |
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PART 6 OTHER PRACTICAL CONSIDERATIONS IN SUPPLY CHAINS |
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601 | (56) |
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Achieving supply chain alignment through behavior change |
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603 | (16) |
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The role of knowledge management in supply chains |
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619 | (11) |
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Education and skills training requirements in supply chains |
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630 | (14) |
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Building successful consulting relationships |
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644 | (13) |
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Finale: The future is here at last |
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657 | (4) |
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Notes on contributors |
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661 | (20) |
Index |
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681 | |