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xiii | |
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xv | |
Files on the Web Accompanying This Book |
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xvii | |
Acronyms and Abbreviations |
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xix | |
Glossary |
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xxiii | |
Acknowledgements |
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xxv | |
Preface |
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xxvii | |
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1 | (20) |
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1.1 Case Study: Hickson and Welsh Ltd.---England (1994) |
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1 | (2) |
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2 | (1) |
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3 | (2) |
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1.3 The Need for Management of Organizational Change |
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5 | (1) |
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1.4 Organization of this Book |
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6 | (5) |
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1.5 A History of Organizational Change Management |
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11 | (5) |
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1.6 Definitions Related to Management of Organizational Change |
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16 | (5) |
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18 | (3) |
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2 Corporate Standard For Organizational Change Management |
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21 | (44) |
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2.1 Case Study: BP---Grangemouth, Scotland (2000) |
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21 | (3) |
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24 | (1) |
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2.3 Management Commitment |
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25 | (1) |
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26 | (1) |
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27 | (1) |
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28 | (1) |
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2.7 Definition of Organizational Change |
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29 | (3) |
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2.8 Roles and Responsibilities |
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32 | (1) |
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2.9 Initiate an Organizational Change |
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32 | (2) |
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33 | (1) |
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34 | (1) |
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35 | (20) |
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2.11.1 Preparation---Selecting the OCM RA Team |
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36 | (1) |
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2.11.2 Preparation---Gathering Relevant Data |
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37 | (2) |
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2.11.3 Preparation---Selecting the OCM RA Method(s) and Tool(s) |
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39 | (13) |
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2.11.4 Facilitation of the Risk Assessment |
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52 | (2) |
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2.11.5 Documenting the Risk Assessment |
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54 | (1) |
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2.12 Action and Implementation/Transition Plans |
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55 | (4) |
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58 | (1) |
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2.13 Postimplementation Monitoring |
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59 | (2) |
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60 | (1) |
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61 | (1) |
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61 | (4) |
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62 | (3) |
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3 Modification Of Working Conditions |
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65 | (18) |
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3.1 Case Study: Esso---Longford, Victoria, Australia (1998) |
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65 | (3) |
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67 | (1) |
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3.2 Modifying Location, Communications, or Time Allocation for People |
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68 | (1) |
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3.3 Case Study: Changes in Shift Schedules and Staffing During Turnarounds |
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69 | (3) |
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71 | (1) |
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3.4 Changes to Terms and Conditions of Employment (e.g., Hours, Shifts, Allowable Overtime) |
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72 | (2) |
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3.5 Staffing During Turnarounds, Facility-Wide Emergencies, or Extreme Weather Events |
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74 | (2) |
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3.6 Impacts and Associated Risks |
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76 | (3) |
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3.7 Special Training Requirements |
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79 | (1) |
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80 | (3) |
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81 | (2) |
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83 | (16) |
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4.1 Case Study: Union Carbide---Bhopal, India (1984) |
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83 | (4) |
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85 | (2) |
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4.2 Case Study: Bayer CropScience, LLC---Institute, West Virginia, USA (2008) |
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87 | (4) |
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88 | (3) |
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4.3 Changes in Plant Management (e.g., Plant Manager or EHS Manager) |
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91 | (1) |
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4.4 Replacement of a Subject Matter Expert |
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92 | (1) |
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4.5 Replacing the Incumbent in a Position that Directly Affects Process Safety |
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93 | (1) |
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4.6 Strikes, Work Stoppages, Slowdowns, and Other Workforce Actions |
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93 | (2) |
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4.7 Emergency Response Team Staffing |
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95 | (1) |
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4.8 Impacts/Associated Risks |
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95 | (2) |
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4.9 Organizational Change Procedures versus OCM for New Hires, Promotions, etc. |
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97 | (1) |
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98 | (1) |
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98 | (1) |
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5 Task Allocation Changes |
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99 | (14) |
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99 | (2) |
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5.2 Task Allocation Changes |
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101 | (1) |
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5.3 Job Competency Change |
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102 | (1) |
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5.4 Case Study: Bayer CropScience LLC---Institute, West Virginia, USA (2008) |
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103 | (2) |
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104 | (1) |
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5.5 Assigning New Responsibilities |
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105 | (1) |
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5.6 Temporary Backfilling |
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106 | (1) |
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5.7 Vanishing Task Allocations |
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106 | (1) |
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5.8 Case Study: BP---Whiting, Indiana, USA (1998-2006) |
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107 | (2) |
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108 | (1) |
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5.9 Impacts/Associated Risks |
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109 | (2) |
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111 | (2) |
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112 | (1) |
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6 Organizational Hierarchy Changes |
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113 | (22) |
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6.1 Centralization or Decentralization of Job Functions |
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114 | (1) |
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6.2 Case Study: Esso---Longford, Victoria, Australia (1998) |
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115 | (2) |
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115 | (2) |
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6.3 Reorganizations and Delayering the Hierarchy |
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117 | (2) |
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6.4 Impacts/Associated Risks |
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119 | (2) |
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6.5 Changes to Span of Control |
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121 | (1) |
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6.6 Impacts/Associated Risks |
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122 | (1) |
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6.7 Linear vs. Matrix Organization |
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122 | (2) |
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6.8 Case Study: BP---Texas City, Texas, USA (2005) |
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124 | (2) |
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125 | (1) |
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6.9 Impacts/Associated Risks |
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126 | (1) |
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6.10 Acquisitions, Mergers, Divestitures, and Joint Ventures |
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127 | (1) |
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6.11 Case Study: Anonymous, USA (1998) |
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127 | (1) |
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128 | (1) |
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128 | (1) |
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6.13 Case Study: Union Carbide---Bhopal, India (1984) |
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129 | (3) |
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129 | (3) |
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6.14 Changing Service Providers |
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132 | (1) |
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6.15 Impacts/Associated Risks |
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132 | (1) |
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133 | (2) |
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134 | (1) |
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7 Organizational Policy Changes |
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135 | (14) |
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7.1 Case Study: Dupont---Delaware, USA (1818) |
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135 | (1) |
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136 | (1) |
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7.2 Changes to Mission and Vision Statements |
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136 | (2) |
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7.3 New and Revised Corporate Process Safety Related Policies/Procedures |
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138 | (1) |
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7.4 Major Changes to Policy or Budgets for Maintenance or Operations |
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139 | (1) |
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7.5 Impacts/Associated Risks |
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140 | (2) |
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7.6 In/Outsourcing of Key Departmental Functions (e.g., Engineering Design or Maintenance) |
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142 | (2) |
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7.7 Staffing-Level Policy Changes (Shutdowns, Turnarounds, Startups) |
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144 | (2) |
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7.8 Special Training Requirements |
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146 | (1) |
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146 | (3) |
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147 | (2) |
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APPENDIX A EXAMPLE TOOLS FOR EVALUATING ORGANIZATIONAL CHANGES |
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149 | (50) |
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149 | (1) |
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150 | (38) |
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A.3 Other Risk Assessment Tools |
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188 | (1) |
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A.4 Special Competency Assessment for Control Room Staff |
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188 | (11) |
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198 | (1) |
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APPENDIX B EXAMPLE PROCEDURES FOR MANAGING ORGANIZATIONAL CHANGES |
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199 | |
Index 237 |
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