This handbook offers a comprehensive overview of the theories, methods and practices in evaluating health services. Written by international experts and practitioners in the field, it is an essential resource for anyone who plans or conducts evaluations of health care organisations, as well as for those who want to learn more about the strengths and limitations of specific evaluation techniques and methods.
The individual chapters summarise the latest evidence and good practice of established, tried and tested evaluation approaches as well as novel and innovative evaluation techniques in clinical and health organisational settings. The handbook comprises chapters on a wide range of topics such as digital technologies, leadership in health services, trauma-informed evaluation, harm reduction in evaluation, learning health systems and collective impact design. Each chapter provides a state-of-the-art summary of the current evaluation practice together with up-to-date references to existing published research.
Part I: the Foundations and Purpose of Evaluation in Health Services.-
Chapter
1. Ontological and Epistemological Foundations of Health Service
Evaluation.
Chapter
2. Evaluating Health Services.
Chapter
3. Health Policy
Evaluation and the Policy Process.
Chapter
4. Ethical Principles Guiding
Health Services Evaluation.- Part II: Evaluation Theory and Methods.
Chapter
5. Principles-focused Evaluation of Health Services.
Chapter
6. Realist
Evaluation in Health Service Assessment: Principles, Processes, and
Potential.
Chapter
7. Value Based Health Care in Health Service
Evaluations.
Chapter
8. Complex Intervention Research: What, Why and How.-
Chapter
9. Evaluation of Implementation a Taxonomy of Implementation
Science Theories, Models and Frameworks.- Part III: Instruments and
Techniques of Evaluation.
Chapter
10. Evaluability Assessment and Its Use in
Health Service Evaluation.
Chapter
11. Social Value in Health Services
Evaluation.
Chapter
12. Qualitative Causal Mapping in Evaluations.
Chapter
13. Using the Standardised Patient Method in the Evaluation of Health
Services.
Chapter
14. Making a Case for Q Methodology in Health Service
Evaluations.
Chapter
15. Social Network Analysis and Its Application in
Health Service Evaluation.
Chapter
16. Navigating the Landscape of Fidelity
in Health Services Research.- Part IV: Evaluation Themes.
Chapter
17.
Evaluating Digitally Enabled Health Services.
Chapter
18. Evaluating
Leadership in Health Services.
Chapter
19. Evaluation in the Context of a
Learning Health System.
Chapter
20. Healing Practices: Evaluating
Trauma-informed Health Services.
Chapter
21. Evaluating Innovations in
Health Services: A Team Competency Framework.
Chapter
22. Artificial
Intelligence, Healthcare, and Evaluation: Altering the Landscape.
Chapter
23. Evaluating the Performance of Integrated Care Services.- Part V: Person
and Community Centered Evaluation Approaches.
Chapter
24. Participatory
Methods in Health-service Evaluations.
Chapter
25. Human-centered Healthcare
Evaluation Using Personas and Journey Mapping Techniques.
Chapter
26.
Co-production in Health Services Evaluation.
Chapter
27. Community-led
Evaluation of Health Services.
Chapter
28. Culturally Responsive Evaluation:
the Added Value of Cultural Humility.
Chapter
29. Involving Members of the
Public in Health Service Evaluations.
Chapter
30. New Frontiers in Health
Service Evaluation: Navigating Health, Agency and AI.
Axel Kaehne is Professor of Health Service Research at the Medical School Edge Hill University, Director of the Evaluation and Policy Analysis Unit, Edge Hill University (UK), and Editor in Chief of the Journal of Health Organization and Management and the Journal of Integrated Care (Emerald). He is also visiting Professor at the University of Eastern Finland, and Director of Healthcare Analytics UK Ltd.
Julie Feather (PhD) is a Senior Research Fellow in the Evaluation and Policy Analysis Unit at Edge Hill University (UK), and an Associate Editor for the Journal of Health Organization and Management. With a particular expertise in realist evaluation, Julie designs and leads service evaluations across the health and social care sectors working collaboratively across disciplines to inform policy and practice improvements.
