"The second edition of the International Handbook of Crisis and Risk Communication Research, like the first edition, was based on the aspirational goal of continuing to expand, integrate, and internationalize the field. Issn this addition, we have included 50 chapters describing programs of research from around the globe, addressing diverse audiences, cultures, and risk/crisis types from a variety of methodological and disciplinary perspectives. A project of this scope and complexity simply could not be accomplished without the active support of others"--
Global Insights on Navigating Todays Complex Crises
Now in its second edition, The Handbook of International Crisis and Risk Communication Research offers a timely and comprehensive exploration of the methods, challenges, and innovations in managing present-day global crises and risks. Bringing together expert insights from across the fields of communication, public relations, and social sciences, this interdisciplinary volume examines crisis and risk communication through an international lens. Each chapter presents unique cultural, theoretical, and methodological perspectives for managing risk, mitigating crises, and fostering resilience.
Amid growing transnational issues such as public health emergencies, climate-induced disasters, and political upheavals, the Handbook emphasizes the role of communication in crisis awareness, recovery, and renewal. Contributions by leading scholars and practitioners investigate vital issues such as the impact of misinformation, digital technologies, and media dynamics in shaping public perception and policy response. This revised and expanded edition also reflects recent global threats, including climate change, the COVID-19 pandemic, the war in Ukraine, and other cross-border crises.
Equipping readers with the knowledge and frameworks necessary to navigate an increasingly complex and interconnected world, The Handbook of International Crisis and Risk Communication Research is perfect for advanced graduate courses and PhD programs in crisis and risk communication, as well as crisis managers, public relations consultants, communication officers, and scholars in risk management and communication.
List of Contributors x
Preface and Acknowledgments xiv
Part I History, Status Quo, and Trends in Global Crisis and Risk
Communication Research 1
1. Global Threats and the Significance of International Risk and Crisis
Communication Research: Advancing Integration, Diversity, and Complexity 3
Andreas Schwarz
2. History of Crisis and Risk Communication: The Development of a Global
Community of Multi- Disciplinary Research, Theory and Practice 15
Matthew W. Seeger
3. Beyond Borders and Bridging Worlds: Unveiling Cultural Dynamics in
International Risk and Crisis Communication 28
Sora Kim
Part II Strategic and Institutional Communicators in International Crises
and Risks 41
4. Military, Government, and Media Management in Wartime 43
Kathrin Schleicher
5. Crisis Communication in the Context of Terrorism: Process Approach to
Complex Crises 55
Aino Ruggiero and Minttu Tikka
6. Paradigms of Risk and Crisis Communication and the Threat of
Misinformation and Disinformation 70
Michael J. Palenchar and Robert L. Heath
7. Strategic Communication in Global Health Crises: Are (Trans) National
Institutions Up to the Task? 80
Martin Löffelholz and Yi Xu
8. International Organizational Crisis Communication: A Simple Rules
Approach to Managing Crisis Complexity 94
Andrew S. Pyle, Ryan P. Fuller, and Robert R. Ulmer
9. Political Crises 108
Bengt Johansson and Orla Vigsų
Part III The Role of Legacy Media and Social Media in International Crises
and Risks 119
10. War Reporting in an Evolving Media Landscape: Perspectives and Prospects
121
Aynur Sarsakaloglu and Pauline Gidget Estella
11. Terrorism, Lone Wolf Shootings, School Shootings, and the Role of
(Social) Media 135
Liane Rothenberger and Melanie Verhovnik- Heinze
12. Environmental Risk Communication: The Challenges to Progressively
Affecting Behavior 144
Michael J. Palenchar and Carla White
13. Missed Risk and Crisis Communication Opportunities During the COVID- 19
Pandemic 155
Brooke Fisher Liu and Cynthia Baur
14. The Role of Legacy Media and Social Media in International
Organizational Risk and Crisis Communication 168
Yan Jin and Toni G.L.A. van der Meer
15. Political Crisis Communication and the Rhetorical Arena: An Analysis of
President Zelenskys War Addresses and Social Media Use 180
Elin Strand Larsen and Ųyvind Ihlen
Part IV The Role of Audiences, Citizens, and Victims in International Crises
and Risks 193
16. War, Media, and Public Opinion: A Battle for Hearts and Minds 195
Michel M. Haigh
17. Communicating Terrorism: Meaning-Making and Crisis 205
Ruth DeFoster
18. Reoccurring Challenges and Emerging Threats: Crises and the New
Millennium 216
Patric R. Spence and Kenneth A. Lachlan
19. The Role of Audiences, Citizens, and Victims in International Crises:
Addressing Public Health Crises and Pandemics 228
Annemarie Wiedicke and Constanze Rossmann
20. Domestic and International Audiences of Organizational Risk and Crisis
Communication: State of the Art and Cross-Cultural Implications 244
An-Sofie Claeys and Andreas Schwarz
21. Reputational Crisis in Politics 259
Sergei A. Samoilenko
Part V The State of Crisis and Risk Communication Research Around the Globe
273
Crisis and Risk Communication Research in Africa 275
22. Crisis Communication in East Africa: The State of Research and
Implications for Practice 277
Angella Napakol, Aisha Sembatya Nakiwala, and Marjorie Kyomuhendo
23. The Role of Customary Crisis Communication Mechanisms in Ethiopia 293
Tariku Abas and Zenebe Beyene
24. Culture, Ethnicity, and Religion: A Combustible Mix in Crisis
Communication in Nigeria 306
Amiso M. George and Wole Adamolekun
Crisis and Risk Communication Research in Asia 319
25. Crisis Communication Research in South Korea 321
Soo-Yeon Kim and Sora Kim
26. Risk and Crisis Communication Research in Singapore 333
Augustine Pang, Jerena Ng, and Jason Shi-yang Lim
27. Risk and Crisis Communication Research in China 347
Yingru Ji and Chang Wan
28. Risk and Crisis Communication Research in India 363
Krishnamurthy Sriramesh and Ganga S. Dhanesh
29. Risk Communication Research and Practice in Japan 375
Mihoko Sakurai
Crisis and Risk Communication Research in the Middle East 387
30. Crisis and Risk Communication Research in Israel 389
Eytan Gilboa, Clila Magen, and Ester Cohen-Rinski
31. Risk and Crisis Communication Research: Contextual Characteristics and
Perspectives from the GCC Countries 402
Ilhem Allagui
Crisis and Risk Communication Research in Europe 417
32. Crisis and Risk Communication Research in Germany 419
Andreas Schwarz
33. Risk and Crisis Communication Research in the Nordic Countries 435
Finn Frandsen and Winni Johansen
34. Revisiting the Challenges of Crisis Management and Crisis Communication
Research in Russia 449
Sergei A. Samoilenko and Greg Simons
35. Risk and Crisis Communication Research in Romania 463
Corina Buzoianu, Monica Bīra, and Alina Bārgaanu
36. Crisis and Risk Communication Research in Eastern Europe 477
Katerina Tsetsura, Marta N. Lukacovic, and Iuliia Dolmatova
Crisis and Risk Communication Research in the Americas 493
37. Risk and Crisis Communication Research in North America 495
Shari R. Veil
38. Risk and Crisis Communication in Latin America 506
Jesśs Arroyave and Ana Marķa Erazo-Coronado
39. Risk and Crisis Communication Research in Brazil 517
Rodrigo Soares, Rozįlia Del Gįudio Soares, and Paulo Henrique Soares
40. Crisis, Risk, and Media Cases in Argentina 528
Damiįn Fernįndez Pedemonte
Crisis and Risk Communication Research in Australia and Oceania 539
41. Risk and Crisis Communication in Australia and New Zealand 541
Christopher Galloway and Theodore E. Zorn
Part VI Emerging Topics, Challenges, Theory, and Methods 553
Conceptual and Theoretical Developments and Challenges in Crisis and Risk
Communication 555
42. International Crises as Wicked Problems and Mega-crises: Opportunities
for Building Crisis Communication Theory on an International Level 557
Rodrigo Soares and Timothy L. Sellnow
43. Instructional Communication Theories, Models, and Constructs in
Risk/Mega-Risk and Crisis/Mega- Crisis 566
Deanna D. Sellnow
44. Risk- based Approaches to Crisis Management and Communication 580
Frederic Bouder
Methodological Developments and Challenges in Crisis and Risk Communication
Research 595
45. Aligning the Field: Embracing the Interdisciplinary, Conceptually
Divergent, and Methodological Diverse Reality of Good Research in Risk and
Crisis Communication 597
Audra Diers-Lawson
46. Opportunities and Pitfalls of Computational Communication Science for
International Risk and Crisis Communication Research 615
Daniel Vogler
47. Methodological Challenges of International Crisis Communication Research
626
W. Timothy Coombs
Technologies and Practices in International Crisis and Risk Communication
637
48. Technologies in Crisis Communication: Tools, Systems, and
Infrastructures 639
Rob Grace
49. Preparing for International and Cross- Cultural Crises: The Challenges
of Research in Action, Competing Voices, Inclusivity, and the Interplay of
Responsibility in Global Organizations 656
Ben Duncan and Audra Diers-Lawson
Summing Up & Looking Ahead: The Future of International Risk & Crisis
Communication Research 675
50. The Expanding and Dynamic Field of Crisis and Emergency Risk
Communication: Summary, Implications, and Outlook 677
Andreas Schwarz, Matthew W. Seeger, and Sora Kim
Index 690
Andreas Schwarz is Senior Researcher in Risk and Crisis Communication at Technische Universität Ilmenau, Germany, and Co-Director of the International Research Group on Crisis Communication. He served as the founding Chair of the Crisis Communication Section of ECREA. Schwarz has led multiple studies on crisis communication, including COVID-19 risk communication, and has consulted for government and nonprofit organizations.
Matthew W. Seeger is Distinguished University Professor of Communication and co-director of the Center for Emerging and Infectious Diseases at Wayne State University. A prominent researcher in crisis and risk communication, Seeger has published nine books, including Narratives of Crisis: Telling Stories of Ruin and Renewal and Theorizing Crisis Communication. He has worked extensively with the CDC and WHO on crisis response and communication ethics.
Sora Kim is Professor at the Chinese University of Hong Kong, where she directs the Corporate Communication program and the CSRCom & Sustainability Hub. An expert in CSR and crisis communication, Kim has over 130 publications in leading communication and business journals. Her work explores sustainability, risk, and crisis communication across corporate and societal contexts.
